# log

type: message
mtype: text
mtext: [待派工] #182 故障問題：跳電 需帶工具：溫控儀 處理單位：工程部 @Arthur (沈修羽_龍雲數位)
mid: 521692713767141831
src_type: group
group_id: Ccd427a76a97aa2ebdb6485418eb2017e
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: U7e9d89591df02e5d2faaece314fac232
syn:
{"actual_failure_cause":null,"assigned":"15","assigned_user":"arthur.shen","begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"工程部","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"跳電","from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":null,"rg":"滙聚","sender":"黃糜鹿","start_date":"2024-08-15","tid":"182","title":" 故障問題","to_status":8,"tools":"溫控儀","work_desc":null}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#182","type":"text"},{"text":"指派給arthur.shen","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #170 到場時間：8/14 10:30 離場時間：8/14 11:00 故障狀況回報：左櫃出貨異常 維修作業：更換秤重板、出貨測試 更換零件：秤重板x1
mid: 521692840787443764
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ufc9e46a32ad155f736cb3fa04b3d758f
syn:
{"actual_failure_cause":"左櫃出貨異常","begin_time":"8/14 10:30","car_plate":null,"category":"出貨失敗通知","date_work":null,"dealer":null,"desc":"出貨失敗通知","due_date":"2024-08-14","end_time":"8/14 11:00","failure_cause":null,"from_status":9,"imperson":"smallan","imperson_rid":"13","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":"秤重板x1","rg":"全家IVM","sender":"陳昱安","start_date":"2024-08-13","tid":"170","title":" 出貨失敗通知","to_status":11,"tools":null,"work_desc":"更換秤重板、出貨測試"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到陳昱安[完成]工單#170","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"id\":\"15\",\"value\":\"8/14 10:30\"},{\"id\":\"16\",\"value\":\"8/14 11:00\"},{\"value\":\"左櫃出貨異常\",\"id\":\"17\"},{\"id\":\"18\",\"value\":\"更換秤重板、出貨測試\"},{\"id\":\"19\",\"value\":\"秤重板x1\"}]","created_on":"2024-08-16T05:01:10Z","custom_fields":[{"id":15,"name":"到場時間","value":"8/14 10:30"},{"id":16,"name":"離場時間","value":"8/14 11:00"},{"id":17,"name":"實際故障問題","value":"左櫃出貨異常"},{"id":18,"name":"維修作業","value":"更換秤重板、出貨測試"},{"id":19,"name":"更換零件","value":"秤重板x1"}],"hours":0.5,"id":154,"issue":{"id":170},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-14","updated_on":"2024-08-16T05:01:10Z","user":{"id":13,"name":"陳昱安"}}},"reply":[{"text":"上傳工時0:30小時","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #172 到場時間：8/12 17:30 離場時間：8/12 18:00 故障狀況回報：螺旋掉落 維修作業：重新安裝螺旋、出貨測試 更換零件：
mid: 521692984971100624
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ufc9e46a32ad155f736cb3fa04b3d758f
syn:
{"actual_failure_cause":"螺旋掉落","begin_time":"8/12 17:30","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":"2024-08-13","end_time":"8/12 18:00","failure_cause":null,"from_status":9,"imperson":"smallan","imperson_rid":"13","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":null,"rg":"全家IVM","sender":"陳昱安","start_date":"2024-08-13","tid":"172","title":" 到場時間","to_status":11,"tools":null,"work_desc":"重新安裝螺旋、出貨測試"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到陳昱安[完成]工單#172","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"8/12 17:30\",\"id\":\"15\"},{\"value\":\"8/12 18:00\",\"id\":\"16\"},{\"id\":\"17\",\"value\":\"螺旋掉落\"},{\"value\":\"重新安裝螺旋、出貨測試\",\"id\":\"18\"}]","created_on":"2024-08-16T05:02:36Z","custom_fields":[{"id":15,"name":"到場時間","value":"8/12 17:30"},{"id":16,"name":"離場時間","value":"8/12 18:00"},{"id":17,"name":"實際故障問題","value":"螺旋掉落"},{"id":18,"name":"維修作業","value":"重新安裝螺旋、出貨測試"},{"id":19,"name":"更換零件","value":""}],"hours":0.5,"id":155,"issue":{"id":172},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-12","updated_on":"2024-08-16T05:02:36Z","user":{"id":13,"name":"陳昱安"}}},"reply":[{"text":"上傳工時0:30小時","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #173 到場時間：8/14 13:30 離場時間：8/14 14:00 故障狀況回報：左櫃出貨異常 維修作業：更換秤重線、出貨測試 更換零件：秤重線x1
mid: 521693146334888273
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ufc9e46a32ad155f736cb3fa04b3d758f
syn:
{"actual_failure_cause":"左櫃出貨異常","begin_time":"8/14 13:30","car_plate":null,"category":"出貨失敗通知","date_work":null,"dealer":null,"desc":"出貨失敗通知","due_date":"2024-08-14","end_time":"8/14 14:00","failure_cause":null,"from_status":9,"imperson":"smallan","imperson_rid":"13","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":"秤重線x1","rg":"全家IVM","sender":"陳昱安","start_date":"2024-08-14","tid":"173","title":" 出貨失敗通知","to_status":11,"tools":null,"work_desc":"更換秤重線、出貨測試"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到陳昱安[完成]工單#173","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"8/14 13:30\",\"id\":\"15\"},{\"value\":\"8/14 14:00\",\"id\":\"16\"},{\"id\":\"17\",\"value\":\"左櫃出貨異常\"},{\"id\":\"18\",\"value\":\"更換秤重線、出貨測試\"},{\"id\":\"19\",\"value\":\"秤重線x1\"}]","created_on":"2024-08-16T05:04:11Z","custom_fields":[{"id":15,"name":"到場時間","value":"8/14 13:30"},{"id":16,"name":"離場時間","value":"8/14 14:00"},{"id":17,"name":"實際故障問題","value":"左櫃出貨異常"},{"id":18,"name":"維修作業","value":"更換秤重線、出貨測試"},{"id":19,"name":"更換零件","value":"秤重線x1"}],"hours":0.5,"id":156,"issue":{"id":173},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-14","updated_on":"2024-08-16T05:04:11Z","user":{"id":13,"name":"陳昱安"}}},"reply":[{"text":"上傳工時0:30小時","type":"text"}]}]


type: message
mtype: text
mtext: [新建立] 出貨失敗通知：竹東工研店-TM4
mid: 521693160662630593
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"出貨失敗通知","date_work":null,"dealer":null,"desc":"出貨失敗通知","end_time":null,"failure_cause":null,"imperson":"jimmy.huang","imperson_rid":"11","location":"竹東工研店","machid":"竹東工研店-TM4","machsn":null,"model":null,"repair_parts":null,"rg":"全家IVM","sender":"黃糜鹿","title":"竹東工研店-TM4 出貨失敗通知","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":11,"name":"黃柏智"},"category":{"id":1,"name":"出貨失敗通知"},"closed_on":null,"created_on":"2024-08-16T05:04:20Z","custom_fields":[{"id":1,"name":"機器代號","value":"竹東工研店-TM4"},{"id":2,"name":"地點","value":"竹東工研店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"}],"description":"出貨失敗通知","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"184","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-08-16","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"竹東工研店-TM4 出貨失敗通知","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-08-16T05:04:20Z"}},"reply":[{"text":"收到黃糜鹿[新建立]工單","type":"text"},{"text":"創建工單#184成功","type":"text"}]}]


type: message
mtype: text
mtext: [待派工] #183 故障問題：出貨失敗 需帶工具：十字、一字、wd40、單馬達x3 處理單位：東誼
mid: 521693378850324513
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
ret: [{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#183","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"東誼","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"出貨失敗","from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-16","tid":"183","title":" 故障問題","to_status":8,"tools":"十字、一字、wd40、單馬達x3","work_desc":null}


type: message
mtype: text
mtext: [完成] #174 到場時間：8/14 15:00 離場時間：8/14 15:30 故障狀況回報：後台網路斷線異常 維修作業：現場測試後台網路不通，聯絡遠傳協助處理 更換零件：
mid: 521693444364566820
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ufc9e46a32ad155f736cb3fa04b3d758f
syn:
{"actual_failure_cause":"後台網路斷線異常","begin_time":"8/14 15:00","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":"2024-08-14","end_time":"8/14 15:30","failure_cause":null,"from_status":9,"imperson":"smallan","imperson_rid":"13","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":null,"rg":"全家IVM","sender":"陳昱安","start_date":"2024-08-14","tid":"174","title":" 到場時間","to_status":11,"tools":null,"work_desc":"現場測試後台網路不通，聯絡遠傳協助處理"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到陳昱安[完成]工單#174","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"id\":\"15\",\"value\":\"8/14 15:00\"},{\"id\":\"16\",\"value\":\"8/14 15:30\"},{\"value\":\"後台網路斷線異常\",\"id\":\"17\"},{\"value\":\"現場測試後台網路不通，聯絡遠傳協助處理\",\"id\":\"18\"}]","created_on":"2024-08-16T05:07:09Z","custom_fields":[{"id":15,"name":"到場時間","value":"8/14 15:00"},{"id":16,"name":"離場時間","value":"8/14 15:30"},{"id":17,"name":"實際故障問題","value":"後台網路斷線異常"},{"id":18,"name":"維修作業","value":"現場測試後台網路不通，聯絡遠傳協助處理"},{"id":19,"name":"更換零件","value":""}],"hours":0.5,"id":157,"issue":{"id":174},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-14","updated_on":"2024-08-16T05:07:09Z","user":{"id":13,"name":"陳昱安"}}},"reply":[{"text":"上傳工時0:30小時","type":"text"}]}]


type: message
mtype: text
mtext: [已派工] #183 現場維修日期：8/19 派工車號：無 @陳昱安
mid: 521693449918611601
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: Ufc9e46a32ad155f736cb3fa04b3d758f
syn:
{"actual_failure_cause":null,"assigned":"13","assigned_user":"smallan","begin_time":null,"car_plate":"無","category":"現場維修日期","date_work":"8/19","dealer":null,"desc":"現場維修日期","due_date":null,"end_time":null,"failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-16","tid":"183","title":" 現場維修日期","to_status":9,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"errors":["派工車號 過短（最短是 5 個字）"]},"reply":[{"text":"收到黃糜鹿[已派工]工單#183","type":"text"},{"text":"指派給smallan","type":"text"}]}]


type: message
mtype: text
mtext: [待派工] #184 故障問題：出貨失敗 需帶工具：編碼器、微動開關 處理單位：嘉科 @陳昱安
mid: 521693670336888887
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: Ufc9e46a32ad155f736cb3fa04b3d758f
syn:
{"actual_failure_cause":null,"assigned":"13","assigned_user":"smallan","begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"嘉科","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"出貨失敗","from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-16","tid":"184","title":" 故障問題","to_status":8,"tools":"編碼器、微動開關","work_desc":null}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#184","type":"text"},{"text":"指派給smallan","type":"text"}]}]


type: message
mtype: text
mid: 521696445054058865
src_type: user
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mtext:
[完成] #153
到場時間：8/5 21：40
離場時間：8/5 22：30
故障狀況回報：左邊TM3右櫃1B0出貨異常，有馬達聲音，但履帶不會動
維修作業：更換B0單馬達，交易正常
更換零件：單馬達


type: message
mtype: text
mid: 521696600830509076
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mtext:
[完成] #153
到場時間：8/5 21：40
離場時間：8/5 22：30
故障狀況回報：左邊TM3右櫃1B0出貨異常，有馬達聲音，但履帶不會動
維修作業：更換B0單馬達，交易正常
更換零件：單馬達

syn:
{"actual_failure_cause":"左邊TM3右櫃1B0出貨異常，有馬達聲音，但履帶不會動","begin_time":"8/5 21：40","car_plate":null,"category":"出貨失敗通知","date_work":null,"dealer":null,"desc":"出貨失敗通知","due_date":null,"end_time":"8/5 22：30","failure_cause":null,"from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":"單馬達","rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-05","tid":"153","title":" 出貨失敗通知","to_status":11,"tools":null,"work_desc":"更換B0單馬達，交易正常"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[完成]工單#153","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"8/5 21：40\",\"id\":\"15\"},{\"value\":\"8/5 22：30\",\"id\":\"16\"},{\"id\":\"17\",\"value\":\"左邊TM3右櫃1B0出貨異常，有馬達聲音，但履帶不會動\"},{\"id\":\"18\",\"value\":\"更換B0單馬達，交易正常\"},{\"id\":\"19\",\"value\":\"單馬達\"}]","created_on":"2024-08-16T05:38:31Z","custom_fields":[{"id":15,"name":"到場時間","value":"8/5 21：40"},{"id":16,"name":"離場時間","value":"8/5 22：30"},{"id":17,"name":"實際故障問題","value":"左邊TM3右櫃1B0出貨異常，有馬達聲音，但履帶不會動"},{"id":18,"name":"維修作業","value":"更換B0單馬達，交易正常"},{"id":19,"name":"更換零件","value":"單馬達"}],"hours":0.83,"id":158,"issue":{"id":153},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-05","updated_on":"2024-08-16T05:38:31Z","user":{"id":11,"name":"黃柏智"}}},"reply":[{"text":"上傳工時0:50小時","type":"text"}]}]


type: message
mtype: text
mtext: [待派工] #111 故障問題：無圖檔 需帶工具：遠端電腦查詢主檔&圖檔已提供PM缺圖檔 處理單位：工程部
mid: 521697057707655732
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
ret: [{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#111","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"工程部","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"無圖檔","from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-07-21","tid":"111","title":" 故障問題","to_status":8,"tools":"遠端電腦查詢主檔&圖檔已提供PM缺圖檔","work_desc":null}


type: message
mtype: text
mtext: [已派工] #111 現場維修日期：7/21 派工車號：無 @趙瑩Nico
mid: 521697175869849650
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: Ud7bab4275089a33923e9720871bf1782
syn:
{"actual_failure_cause":null,"assigned":"12","assigned_user":"nico","begin_time":null,"car_plate":"無","category":"現場維修日期","date_work":"7/21","dealer":null,"desc":"現場維修日期","due_date":null,"end_time":null,"failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-07-21","tid":"111","title":" 現場維修日期","to_status":9,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"errors":["派工車號 過短（最短是 5 個字）","完成日期 必須在開始日期之後"]},"reply":[{"text":"收到黃糜鹿[已派工]工單#111","type":"text"},{"text":"指派給nico","type":"text"}]}]


type: message
mtype: text
mtext: [待派工] #119 故障問題：升降板螺絲鬆脫 需帶工具：十字 處理單位：東誼
mid: 521697281817707027
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
ret: [{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#119","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"東誼","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"升降板螺絲鬆脫","from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-07-23","tid":"119","title":" 故障問題","to_status":8,"tools":"十字","work_desc":null}


type: message
mtype: text
mtext: [完成] #119 到場時間：7/29 14:00 離場時間：7/29 15:00 故障狀況回報：升降板螺絲鬆脫 維修作業：因颱風順延至7/29到場維修，重鎖螺絲 更換零件：無
mid: 521697654691594337
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":"升降板螺絲鬆脫","begin_time":"7/29 14:00","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"7/29 15:00","failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":"無","rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-07-23","tid":"119","title":" 到場時間","to_status":11,"tools":null,"work_desc":"因颱風順延至7/29到場維修，重鎖螺絲"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[完成]工單#119","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"id\":\"15\",\"value\":\"7/29 14:00\"},{\"value\":\"7/29 15:00\",\"id\":\"16\"},{\"value\":\"升降板螺絲鬆脫\",\"id\":\"17\"},{\"value\":\"因颱風順延至7/29到場維修，重鎖螺絲\",\"id\":\"18\"},{\"value\":\"無\",\"id\":\"19\"}]","created_on":"2024-08-16T05:48:59Z","custom_fields":[{"id":15,"name":"到場時間","value":"7/29 14:00"},{"id":16,"name":"離場時間","value":"7/29 15:00"},{"id":17,"name":"實際故障問題","value":"升降板螺絲鬆脫"},{"id":18,"name":"維修作業","value":"因颱風順延至7/29到場維修，重鎖螺絲"},{"id":19,"name":"更換零件","value":"無"}],"hours":1,"id":159,"issue":{"id":119},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-07-29","updated_on":"2024-08-16T05:48:59Z","user":{"id":11,"name":"黃柏智"}}},"reply":[{"text":"上傳工時1:0小時","type":"text"}]}]


type: message
mtype: text
mtext: [待派工] #154 故障問題：無圖檔 需帶工具：遠端電腦查詢主檔&圖檔已提供PM缺圖檔 處理單位：工程部
mid: 521697805250068946
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
ret: [{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#154","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"工程部","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"無圖檔","from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-05","tid":"154","title":" 故障問題","to_status":8,"tools":"遠端電腦查詢主檔&圖檔已提供PM缺圖檔","work_desc":null}


type: message
mtype: text
mtext: [已派工] #154 現場維修日期：8/5 派工車號：無 @趙瑩Nico
mid: 521697870663909618
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: Ud7bab4275089a33923e9720871bf1782
syn:
{"actual_failure_cause":null,"assigned":"12","assigned_user":"nico","begin_time":null,"car_plate":"無","category":"現場維修日期","date_work":"8/5","dealer":null,"desc":"現場維修日期","due_date":null,"end_time":null,"failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-05","tid":"154","title":" 現場維修日期","to_status":9,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"errors":["派工車號 過短（最短是 5 個字）","完成日期 必須在開始日期之後"]},"reply":[{"text":"收到黃糜鹿[已派工]工單#154","type":"text"},{"text":"指派給nico","type":"text"}]}]


type: message
mtype: text
mtext: [待派工] #120 故障問題：SCO連線異常 需帶工具：電話通知富士通 處理單位：PM @趙瑩Nico
mid: 521698352942284963
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: Ud7bab4275089a33923e9720871bf1782
syn:
{"actual_failure_cause":null,"assigned":"12","assigned_user":"nico","begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"PM","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"SCO連線異常","from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-07-23","tid":"120","title":" 故障問題","to_status":8,"tools":"電話通知富士通","work_desc":null}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#120","type":"text"},{"text":"指派給nico","type":"text"}]}]


type: message
mtype: text
mtext: [待派工] #120 故障問題：SCO連線異常 需帶工具：電話通知富士通 處理單位：PM @陳昱安
mid: 521698637718487597
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ud7bab4275089a33923e9720871bf1782
mentionees: Ufc9e46a32ad155f736cb3fa04b3d758f
syn:
{"actual_failure_cause":null,"assigned":"13","assigned_user":"smallan","begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"PM","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"SCO連線異常","from_status":8,"imperson":"nico","imperson_rid":"12","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":null,"rg":"全家IVM","sender":"趙瑩Nico","start_date":"2024-07-23","tid":"120","title":" 故障問題","to_status":8,"tools":"電話通知富士通","work_desc":null}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到趙瑩Nico[待派工]工單#120","type":"text"},{"text":"指派給smallan","type":"text"}]}]


type: message
mtype: text
mtext: [已派工] #111 現場維修日期：7/21 已協助聯繫全家資訊部，資訊部已提供圖檔。 派工車號：無 @Just in
mid: 521698790122717573
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ud7bab4275089a33923e9720871bf1782
mentionees: U20c1bb8844f0b7433553120f44132bc1
syn:
{"actual_failure_cause":null,"assigned":"","assigned_user":"","begin_time":null,"car_plate":"無","category":"現場維修日期","date_work":"7/21","dealer":null,"desc":"現場維修日期","due_date":null,"end_time":null,"failure_cause":null,"from_status":8,"imperson":"nico","imperson_rid":"12","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":null,"rg":"全家IVM","sender":"趙瑩Nico","start_date":"2024-07-21","tid":"111","title":" 現場維修日期","to_status":9,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"errors":["派工車號 過短（最短是 5 個字）","完成日期 必須在開始日期之後"]},"reply":[{"text":"收到趙瑩Nico[已派工]工單#111","type":"text"}]}]


type: message
mtype: text
mtext: [已派工] #154 現場維修日期：8/5 已聯繫資訊部，全家已提供圖檔，請工程師確認圖檔同步狀況 派工車號：無 @陳昱安
mid: 521699178314465621
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ud7bab4275089a33923e9720871bf1782
mentionees: Ufc9e46a32ad155f736cb3fa04b3d758f
syn:
{"actual_failure_cause":null,"assigned":"13","assigned_user":"smallan","begin_time":null,"car_plate":"無","category":"現場維修日期","date_work":"8/5","dealer":null,"desc":"現場維修日期","due_date":null,"end_time":null,"failure_cause":null,"from_status":8,"imperson":"nico","imperson_rid":"12","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":null,"rg":"全家IVM","sender":"趙瑩Nico","start_date":"2024-08-05","tid":"154","title":" 現場維修日期","to_status":9,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"errors":["派工車號 過短（最短是 5 個字）","完成日期 必須在開始日期之後"]},"reply":[{"text":"收到趙瑩Nico[已派工]工單#154","type":"text"},{"text":"指派給smallan","type":"text"}]}]


type: message
mtype: text
mid: 521700152718393843
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: Ud7bab4275089a33923e9720871bf1782
mtext:
@趙瑩Nico 我昨天說的是金博店TM4
8/7原本場域是實體中華電信網路
因為斷線通知金博店確認場域實體網路線是不是南茂現場的實體網路線
8/9南茂確認不是他們的線路後請吳程豪確認此中華電信網路視線是否為店舖申請
8/12請店鋪直接報遠傳
8/13遠傳到場更換無線網路
因為他們去換了無線網路又沒有開IP位置跟主機連
所以才會導致這一連串的問題
怎麼會沒有改IP ???


type: message
mtype: text
mid: 521705381421383842
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U230e0a42ca5330c045237d5d542bed66
mtext:
curl -X GET "http://dsserver.transtep.com:12010/product" -H "X-API-KEY: 330D6ACC44F20DA3F646C885CF5523E3"


type: message
mtype: text
mid: 521706160219226232
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U230e0a42ca5330c045237d5d542bed66
mtext:
2024/08/10 03:06:27 [17592] >fcstp..... 0090195_001.png
2024/08/10 03:06:27 [17592] >f+++++++++ 0147427_001.jpg
2024/08/10 03:06:27 [17592] >fcstp..... 0151214_001.png
2024/08/10 03:06:28 [17592] >f+++++++++ 0194460_001.png
2024/08/10 03:06:28 [17592] >f+++++++++ 0197068_001.jpg
2024/08/10 03:06:28 [17592] >f+++++++++ 0251008_001.png
2024/08/10 03:06:28 [17592] >f+++++++++ 0251012_001.png
2024/08/10 03:06:28 [17592] >f+++++++++ 0289734_001.jpg
2024/08/10 03:06:28 [17592] >f+++++++++ 0307798_001.png
2024/08/10 03:06:28 [17592] >f+++++++++ 0311317_001.png
2024/08/10 03:06:28 [17592] >f+++++++++ 0434303_001.jpg
2024/08/10 03:07:00 [17592] >fcstp..... 0463299_001.png
2024/08/10 03:07:00 [17592] >fcstp..... 0464659_001.png
2024/08/10 03:07:00 [17592] >fcstp..... 0464722_001.png
2024/08/10 03:07:00 [17592] >f+++++++++ 0471903_001.png
2024/08/10 03:07:01 [17592] >f+++++++++ 0471921_001.png
2024/08/10 03:07:01 [17592] >f+++++++++ 0478373_001.png
2024/08/10 03:07:01 [17592] >f+++++++++ 0490583_001.png
2024/08/10 03:07:01 [17592] >fcstp..... 0504873_001.png
2024/08/10 03:07:01 [17592] >fcstp..... 0504891_001.png
2024/08/10 03:07:01 [17592] >fcstp..... 0507130_001.png
2024/08/10 03:07:02 [17592] >f+++++++++ 0515244_001.png
2024/08/10 03:07:02 [17592] >f+++++++++ 0515258_001.png
2024/08/10 03:07:02 [17592] >f+++++++++ 0526429_001.png
2024/08/10 03:07:02 [17592] >f+++++++++ 0539765_001.png
2024/08/10 03:07:02 [17592] >fcstp..... 0541914_001.png
2024/08/10 03:07:02 [17592] >fcstp..... 0547924_001.png
2024/08/10 03:07:03 [17592] >f+++++++++ 0566572_001.png
2024/08/10 03:07:03 [17592] >f+++++++++ 0566590_001.png
2024/08/10 03:07:03 [17592] >f+++++++++ 0573858_001.png
2024/08/10 03:07:03 [17592] >f+++++++++ 0575573_001.png
2024/08/10 03:07:03 [17592] >f+++++++++ 0575614_001.png
2024/08/10 03:07:03 [17592] >f+++++++++ 0582877_001.png
2024/08/10 03:07:03 [17592] >f+++++++++ 0582922_001.png
2024/08/10 03:07:04 [17592] >f+++++++++ 0582936_001.png
2024/08/10 03:07:04 [17592] >f+++++++++ 0587754_001.png
2024/08/10 03:07:04 [17592] >f+++++++++ 0587768_001.png
2024/08/10 03:07:04 [17592] >f+++++++++ 0587772_001.png
2024/08/10 03:07:04 [17592] >f+++++++++ 0587786_001.png
2024/08/10 03:07:04 [17592] >f+++++++++ 0587790_001.png
2024/08/10 03:07:04 [17592] >f+++++++++ 0587809_001.png
2024/08/10 03:07:04 [17592] >f+++++++++ 0587813_001.png
2024/08/10 03:07:04 [17592] >f+++++++++ 0587827_001.png
2024/08/10 03:07:04 [17592] >f+++++++++ 0587831_001.png
2024/08/10 03:07:04 [17592] >f+++++++++ 0587845_001.png
2024/08/10 03:07:04 [17592] >f+++++++++ 0587859_001.png
2024/08/10 03:07:04 [17592] >f+++++++++ 0587863_001.png
2024/08/10 03:07:04 [17592] >f+++++++++ 0587877_001.png
2024/08/10 03:07:04 [17592] >f+++++++++ 0587881_001.png
2024/08/10 03:07:04 [17592] >f+++++++++ 0587895_001.png
2024/08/10 03:07:04 [17592] >f+++++++++ 0587904_001.png
2024/08/10 03:07:04 [17592] >f+++++++++ 0587918_001.png
2024/08/10 03:07:04 [17592] >f+++++++++ 0587922_001.png
2024/08/10 03:07:04 [17592] >f+++++++++ 0587936_001.png
2024/08/10 03:07:05 [17592] >f+++++++++ 0587940_001.png
2024/08/10 03:07:05 [17592] >f+++++++++ 0587954_001.png
2024/08/10 03:07:05 [17592] >f+++++++++ 0590113_001.png
2024/08/10 03:07:05 [17592] >f+++++++++ 0599721_001.png
2024/08/10 03:07:05 [17592] >f+++++++++ 0604162_001.png
2024/08/10 03:07:05 [17592] >f+++++++++ 0606900_001.png
2024/08/10 03:07:05 [17592] >f+++++++++ 0607124_001.png
2024/08/10 03:07:05 [17592] >f+++++++++ 0607142_001.png
2024/08/10 03:07:05 [17592] >f+++++++++ 0607924_001.png
2024/08/10 03:07:05 [17592] >f+++++++++ 0607938_001.png
2024/08/10 03:07:05 [17592] >f+++++++++ 0607942_001.png
2024/08/10 03:07:05 [17592] >f+++++++++ 0608039_001.png
2024/08/10 03:07:05 [17592] >f+++++++++ 0608057_001.png
2024/08/10 03:07:05 [17592] >f+++++++++ 0612094_001.png
2024/08/10 03:07:06 [17592] >f+++++++++ 0612349_001.png
2024/08/10 03:07:06 [17592] >f+++++++++ 0615197_001.png
2024/08/10 03:07:06 [17592] >f+++++++++ 0618777_001.png
2024/08/10 03:07:06 [17592] >f+++++++++ 0618804_001.png
2024/08/10 03:07:06 [17592] >f+++++++++ 0618840_001.png
2024/08/10 03:07:06 [17592] >f+++++++++ 0618886_001.png
2024/08/10 03:07:06 [17592] >f+++++++++ 0618927_001.png
2024/08/10 03:07:06 [17592] >f+++++++++ 0618945_001.png
2024/08/10 03:07:06 [17592] >f+++++++++ 0619478_001.png
2024/08/10 03:07:06 [17592] >f+++++++++ 0619482_001.png
2024/08/10 03:07:06 [17592] >f+++++++++ 0619496_001.png
2024/08/10 03:07:06 [17592] >fcstp..... 0623229_001.png
2024/08/10 03:07:06 [17592] >f+++++++++ 0623801_001.png
2024/08/10 03:07:06 [17592] >f+++++++++ 0624348_001.png
2024/08/10 03:07:06 [17592] >f+++++++++ 0624384_001.png
2024/08/10 03:07:06 [17592] >f+++++++++ 0624398_001.png
2024/08/10 03:07:06 [17592] >f+++++++++ 0624407_001.png
2024/08/10 03:07:06 [17592] >f+++++++++ 0624411_001.png
2024/08/10 03:07:06 [17592] >f+++++++++ 0624425_001.png
2024/08/10 03:07:06 [17592] >f+++++++++ 0624439_001.png
2024/08/10 03:07:06 [17592] >f+++++++++ 0624443_001.png
2024/08/10 03:07:06 [17592] >f+++++++++ 0624457_001.png
2024/08/10 03:07:06 [17592] >f+++++++++ 0624461_001.png
2024/08/10 03:07:06 [17592] >f+++++++++ 0624489_001.png
2024/08/10 03:07:06 [17592] >f+++++++++ 0624493_001.png
2024/08/10 03:07:06 [17592] >f+++++++++ 0624502_001.png
2024/08/10 03:07:07 [17592] >f+++++++++ 0624516_001.png
2024/08/10 03:07:07 [17592] >f+++++++++ 0624534_001.png
2024/08/10 03:07:07 [17592] >f+++++++++ 0624548_001.png
2024/08/10 03:07:07 [17592] >f+++++++++ 0624552_001.png
2024/08/10 03:07:07 [17592] >f+++++++++ 0624566_001.png
2024/08/10 03:07:07 [17592] >f+++++++++ 0624570_001.png
2024/08/10 03:07:07 [17592] >f+++++++++ 0624584_001.png
2024/08/10 03:07:07 [17592] >f+++++++++ 0624611_001.png
2024/08/10 03:07:07 [17592] >f+++++++++ 0624643_001.png
2024/08/10 03:07:07 [17592] >f+++++++++ 0624657_001.png
2024/08/10 03:07:07 [17592] >f+++++++++ 0624661_001.png
2024/08/10 03:07:07 [17592] >f+++++++++ 0624689_001.png
2024/08/10 03:07:07 [17592] >f+++++++++ 0624693_001.png
2024/08/10 03:07:07 [17592] >f+++++++++ 0625144_001.png
2024/08/10 03:07:07 [17592] >f+++++++++ 0632189_001.png
2024/08/10 03:07:07 [17592] >f+++++++++ 0635650_001.png
2024/08/10 03:07:07 [17592] >f+++++++++ 0635705_001.png
2024/08/10 03:07:07 [17592] >f+++++++++ 0640552_001.png
2024/08/10 03:07:07 [17592] >f+++++++++ 0640570_001.png
2024/08/10 03:07:07 [17592] >f+++++++++ 0640584_001.png
2024/08/10 03:07:07 [17592] >f+++++++++ 0640598_001.png
2024/08/10 03:07:07 [17592] >f+++++++++ 0640807_001.png
2024/08/10 03:07:08 [17592] >f+++++++++ 0641299_001.png
2024/08/10 03:07:08 [17592] >f+++++++++ 0664223_001.png
2024/08/10 03:07:08 [17592] >f+++++++++ 0664241_001.png
2024/08/10 03:07:08 [17592] >f+++++++++ 0668813_001.png
2024/08/10 03:07:08 [17592] >f+++++++++ 0671018_001.png
2024/08/10 03:07:08 [17592] >f+++++++++ 0671036_001.png
2024/08/10 03:07:08 [17592] >f+++++++++ 0671040_001.png
2024/08/10 03:07:08 [17592] >f+++++++++ 0671327_001.png
2024/08/10 03:07:08 [17592] >f+++++++++ 0672987_001.png
2024/08/10 03:07:08 [17592] >f+++++++++ 0688594_001.png
2024/08/10 03:07:08 [17592] >f+++++++++ 0698391_001.png
2024/08/10 03:07:08 [17592] >f+++++++++ 0698400_001.png
2024/08/10 03:07:09 [17592] >f+++++++++ 0698414_001.png
2024/08/10 03:07:09 [17592] >f+++++++++ 0707613_001.png
2024/08/10 03:07:09 [17592] >f+++++++++ 0715159_001.png
2024/08/10 03:07:09 [17592] >f+++++++++ 0717474_001.png
2024/08/10 03:07:09 [17592] >f+++++++++ 0718989_001.png
2024/08/10 03:07:09 [17592] >f+++++++++ 0738642_001.png
2024/08/10 03:07:09 [17592] >f+++++++++ 0738765_001.png
2024/08/10 03:07:09 [17592] >f+++++++++ 0738779_001.png
2024/08/10 03:07:09 [17592] >f+++++++++ 0738901_001.png
2024/08/10 03:07:09 [17592] >f+++++++++ 0747025_001.png
2024/08/10 03:07:09 [17592] >f+++++++++ 0748180_001.png
2024/08/10 03:07:09 [17592] >f+++++++++ 0748194_001.png
2024/08/10 03:07:09 [17592] >f+++++++++ 0754579_001.png
2024/08/10 03:07:09 [17592] >f+++++++++ 0756444_001.png
2024/08/10 03:07:10 [17592] >f+++++++++ 0756921_001.png
2024/08/10 03:07:10 [17592] >f+++++++++ 0762465_001.png
2024/08/10 03:07:10 [17592] >f+++++++++ 0763293_001.png
2024/08/10 03:07:10 [17592] >f+++++++++ 0768061_001.png
2024/08/10 03:07:10 [17592] >f+++++++++ 0768093_001.png
2024/08/10 03:07:10 [17592] >f+++++++++ 0770915_001.png
2024/08/10 03:07:10 [17592] >f+++++++++ 0770947_001.png
2024/08/10 03:07:10 [17592] >f+++++++++ 0771175_001.png
2024/08/10 03:07:10 [17592] >f+++++++++ 0774628_001.png
2024/08/10 03:07:10 [17592] >f+++++++++ 0775456_001.png
2024/08/10 03:07:11 [17592] >f+++++++++ 0776652_001.png
2024/08/10 03:07:11 [17592] >f+++++++++ 0780394_001.png
2024/08/10 03:07:11 [17592] >f+++++++++ 0782219_001.png
2024/08/10 03:07:11 [17592] >f+++++++++ 0786231_001.png
2024/08/10 03:07:11 [17592] >f+++++++++ 0786245_001.png
2024/08/10 03:07:11 [17592] >f+++++++++ 0787750_001.png
2024/08/10 03:07:11 [17592] >f+++++++++ 0787778_001.png
2024/08/10 03:07:11 [17592] >f+++++++++ 0788629_001.png
2024/08/10 03:07:11 [17592] >f+++++++++ 0789566_001.png
2024/08/10 03:07:11 [17592] >f+++++++++ 0789570_001.png
2024/08/10 03:07:11 [17592] >f+++++++++ 0789766_001.png
2024/08/10 03:07:11 [17592] >f+++++++++ 0790014_001.png
2024/08/10 03:07:11 [17592] >f+++++++++ 0790137_001.png
2024/08/10 03:07:12 [17592] >f+++++++++ 0790155_001.png
2024/08/10 03:07:12 [17592] >f+++++++++ 0792002_001.png
2024/08/10 03:07:12 [17592] >f+++++++++ 0792016_001.png
2024/08/10 03:07:12 [17592] >f+++++++++ 0792743_001.png
2024/08/10 03:07:12 [17592] >f+++++++++ 0793517_001.png
2024/08/10 03:07:12 [17592] >f+++++++++ 0793521_001.png
2024/08/10 03:07:12 [17592] >f+++++++++ 0793535_001.png
2024/08/10 03:07:12 [17592] >f+++++++++ 0793549_001.png
2024/08/10 03:07:12 [17592] >f+++++++++ 0793553_001.png
2024/08/10 03:07:12 [17592] >f+++++++++ 0793567_001.png
2024/08/10 03:07:12 [17592] >f+++++++++ 0793571_001.png
2024/08/10 03:07:12 [17592] >f+++++++++ 0793585_001.png
2024/08/10 03:07:12 [17592] >f+++++++++ 0793599_001.png
2024/08/10 03:07:12 [17592] >f++


type: message
mtype: text
mid: 521725665193230865
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ufc9e46a32ad155f736cb3fa04b3d758f
mtext:
https://docs.google.com/spreadsheets/d/161TlEtS0CzHL6rKzizTBfH1ykIPX9pkG7Vtz4BzuZX8/edit?gid=259062645#gid=259062645


type: message
mtype: text
mtext: [新建立] 兩天多筆出貨失敗通知：蘇澳國道店-TM5 @黃糜鹿
mid: 521827946232283249
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ud7bab4275089a33923e9720871bf1782
mentionees: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"assigned":"11","assigned_user":"jimmy.huang","begin_time":null,"car_plate":null,"category":"兩天多筆出貨失敗通知","date_work":null,"dealer":null,"desc":"兩天多筆出貨失敗通知","end_time":null,"failure_cause":null,"imperson":"nico","imperson_rid":"12","location":"蘇澳國道店","machid":"蘇澳國道店-TM5","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"趙瑩Nico","title":"蘇澳國道店-TM5 兩天多筆出貨失敗通知","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":12,"name":"趙瑩"},"closed_on":null,"created_on":"2024-08-17T03:23:19Z","custom_fields":[{"id":1,"name":"機器代號","value":"蘇澳國道店-TM5"},{"id":2,"name":"地點","value":"蘇澳國道店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"兩天多筆出貨失敗通知","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"185","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-08-17","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"蘇澳國道店-TM5 兩天多筆出貨失敗通知","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-08-17T03:23:19Z"}},"reply":[{"text":"收到趙瑩Nico[新建立]工單","type":"text"},{"text":"指派給jimmy.huang","type":"text"},{"text":"創建工單#185成功","type":"text"}]}]


type: message
mtype: text
mtext: [待派工] #185 故障問題：左櫃E層出貨異常 需帶工具：十字、一字、wd40、單馬達x3 處理單位：東誼
mid: 521839480283070753
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
ret: [{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#185","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"出貨失敗通知","date_work":null,"dealer":"東誼","desc":"出貨失敗通知","due_date":null,"end_time":null,"failure_cause":"左櫃E層出貨異常","from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-17","tid":"185","title":" 出貨失敗通知","to_status":8,"tools":"十字、一字、wd40、單馬達x3","work_desc":null}


type: message
mtype: text
mtext: [已派工] #185 現場維修日期：8/19 派工車號：無
mid: 521839516739699076
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":"無","category":"現場維修日期","date_work":"8/19","dealer":null,"desc":"現場維修日期","due_date":null,"end_time":null,"failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-17","tid":"185","title":" 現場維修日期","to_status":9,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"errors":["派工車號 過短（最短是 5 個字）"]},"reply":[{"text":"收到黃糜鹿[已派工]工單#185","type":"text"}]}]


type: message
mtype: text
mtext: [新建立] 冰棒機一直顯示系統升級中：【新竹東區】國光客運：新竹轉運站［中吉側取冷凍］ @黃糜鹿
mid: 521860818283790810
src_type: group
group_id: Ccd427a76a97aa2ebdb6485418eb2017e
sender_id: U86361abf9a9ee61b1f31952524355fab
mentionees: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"assigned":"11","assigned_user":"jimmy.huang","begin_time":null,"car_plate":null,"category":"冰棒機一直顯示系統升級中：【新竹東區】國光客運","date_work":null,"dealer":null,"desc":"冰棒機一直顯示系統升級中：【新竹東區】國光客運","end_time":null,"failure_cause":null,"imperson":"niel@converge","imperson_rid":"20","location":"【新竹東區】國光客運","machid":"【新竹東區】國光客運：新竹轉運站［中吉側取冷凍］","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"滙聚","sender":"Niel😎","title":"【新竹東區】國光客運：新竹轉運站［中吉側取冷凍］ 冰棒機一直顯示系統升級中：【新竹東區】國光客運","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":20,"name":"ConvergeNiel"},"closed_on":null,"created_on":"2024-08-17T08:49:52Z","custom_fields":[{"id":1,"name":"機器代號","value":"【新竹東區】國光客運：新竹轉運站［中吉側取冷凍］"},{"id":2,"name":"地點","value":"【新竹東區】國光客運"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"滙聚"},{"id":21,"name":"待換零件","value":""}],"description":"冰棒機一直顯示系統升級中：【新竹東區】國光客運","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"186","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-08-17","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"【新竹東區】國光客運：新竹轉運站［中吉側取冷凍］ 冰棒機一直顯示系統升級中：【新竹東區】國光客運","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-08-17T08:49:52Z"}},"reply":[{"text":"收到Niel😎[新建立]工單","type":"text"},{"text":"指派給jimmy.huang","type":"text"},{"text":"創建工單#186成功","type":"text"}]}]


type: message
mtype: text
mtext: [新建立] 點選商品後會跑出系統忙碌中的提示，無法交易：【新竹東區】國光客運：新竹轉運站［中吉冷凍微波］ @黃糜鹿
mid: 521860935472644194
src_type: group
group_id: Ccd427a76a97aa2ebdb6485418eb2017e
sender_id: U86361abf9a9ee61b1f31952524355fab
mentionees: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"assigned":"11","assigned_user":"jimmy.huang","begin_time":null,"car_plate":null,"category":"點選商品後會跑出系統忙碌中的提示，無法交易：【新竹東區】國光客運","date_work":null,"dealer":null,"desc":"點選商品後會跑出系統忙碌中的提示，無法交易：【新竹東區】國光客運","end_time":null,"failure_cause":null,"imperson":"niel@converge","imperson_rid":"20","location":"【新竹東區】國光客運","machid":"【新竹東區】國光客運：新竹轉運站［中吉冷凍微波］","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"滙聚","sender":"Niel😎","title":"【新竹東區】國光客運：新竹轉運站［中吉冷凍微波］ 點選商品後會跑出系統忙碌中的提示，無法交易：【新竹東區】國光客運","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":20,"name":"ConvergeNiel"},"closed_on":null,"created_on":"2024-08-17T08:51:02Z","custom_fields":[{"id":1,"name":"機器代號","value":"【新竹東區】國光客運：新竹轉運站［中吉冷凍微波］"},{"id":2,"name":"地點","value":"【新竹東區】國光客運"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"滙聚"},{"id":21,"name":"待換零件","value":""}],"description":"點選商品後會跑出系統忙碌中的提示，無法交易：【新竹東區】國光客運","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"187","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-08-17","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"【新竹東區】國光客運：新竹轉運站［中吉冷凍微波］ 點選商品後會跑出系統忙碌中的提示，無法交易：【新竹東區】國光客運","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-08-17T08:51:02Z"}},"reply":[{"text":"收到Niel😎[新建立]工單","type":"text"},{"text":"指派給jimmy.huang","type":"text"},{"text":"創建工單#187成功","type":"text"}]}]


type: message
mtype: text
mtext: [新建立] 出貨失敗通知：清大金大店-TM7
mid: 521896199637959153
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"出貨失敗通知","date_work":null,"dealer":null,"desc":"出貨失敗通知","end_time":null,"failure_cause":null,"imperson":"jimmy.huang","imperson_rid":"11","location":"清大金大店","machid":"清大金大店-TM7","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","title":"清大金大店-TM7 出貨失敗通知","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":11,"name":"黃柏智"},"category":{"id":1,"name":"出貨失敗通知"},"closed_on":null,"created_on":"2024-08-17T14:41:21Z","custom_fields":[{"id":1,"name":"機器代號","value":"清大金大店-TM7"},{"id":2,"name":"地點","value":"清大金大店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"出貨失敗通知","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"188","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-08-17","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"清大金大店-TM7 出貨失敗通知","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-08-17T14:41:21Z"}},"reply":[{"text":"收到黃糜鹿[新建立]工單","type":"text"},{"text":"創建工單#188成功","type":"text"}]}]


type: message
mtype: text
mtext: [待派工] #188 故障問題：右櫃出貨異常 需帶工具：十字、一字、編碼器、升降馬達 處理單位：工程部
mid: 521896871515127969
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
ret: [{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#188","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"出貨失敗通知","date_work":null,"dealer":"工程部","desc":"出貨失敗通知","due_date":null,"end_time":null,"failure_cause":"右櫃出貨異常","from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-17","tid":"188","title":" 出貨失敗通知","to_status":8,"tools":"十字、一字、編碼器、升降馬達","work_desc":null}


type: message
mtype: text
mtext: [已派工] #188 現場維修日期：8/18 派工車號：9073-L3 @阿粲
mid: 521896975919743265
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: U3ebff1e3e48d46219059effdf19a926f
syn:
{"actual_failure_cause":null,"assigned":"7","assigned_user":"hong.liu","begin_time":null,"car_plate":"9073-L3","category":"現場維修日期","date_work":"8/18","dealer":null,"desc":"現場維修日期","due_date":null,"end_time":null,"failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-17","tid":"188","title":" 現場維修日期","to_status":9,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[已派工]工單#188","type":"text"},{"text":"指派給hong.liu","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #188 到場時間：12:00 離場時間：12:30 故障狀況回報：y軸編碼器故障 維修作業：更換雲梯編碼器，出貨測試正常 更換零件：編碼器
mid: 521983974055346429
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U3ebff1e3e48d46219059effdf19a926f
syn:
{"actual_failure_cause":"y軸編碼器故障","begin_time":"12:00","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":"2024-08-18","end_time":"12:30","failure_cause":null,"from_status":9,"imperson":"hong.liu","imperson_rid":"7","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":"編碼器","repairing_parts":null,"rg":"全家IVM","sender":"阿粲","start_date":"2024-08-17","tid":"188","title":" 到場時間","to_status":11,"tools":null,"work_desc":"更換雲梯編碼器，出貨測試正常"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到阿粲[完成]工單#188","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"id\":\"15\",\"value\":\"12:00\"},{\"id\":\"16\",\"value\":\"12:30\"},{\"id\":\"17\",\"value\":\"y軸編碼器故障\"},{\"value\":\"更換雲梯編碼器，出貨測試正常\",\"id\":\"18\"},{\"value\":\"編碼器\",\"id\":\"19\"}]","created_on":"2024-08-18T05:13:19Z","custom_fields":[{"id":15,"name":"到場時間","value":"12:00"},{"id":16,"name":"離場時間","value":"12:30"},{"id":17,"name":"實際故障問題","value":"y軸編碼器故障"},{"id":18,"name":"維修作業","value":"更換雲梯編碼器，出貨測試正常"},{"id":19,"name":"更換零件","value":"編碼器"}],"hours":0.5,"id":160,"issue":{"id":188},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-18","updated_on":"2024-08-18T05:13:19Z","user":{"id":7,"name":"劉燦宏"}}},"reply":[{"text":"上傳工時0:30小時","type":"text"}]}]


type: message
mtype: text
mid: 522107810293481506
src_type: group
group_id: Ccd427a76a97aa2ebdb6485418eb2017e
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mtext:
[完成] #187
到場時間：8/19 09:00
離場時間：8/19 09:30
故障狀況回報：點選商品後會跑出系統忙碌中的提示，無法交易
維修作業：請現場確認檢查小車光檢、推桿馬達&升降梯束帶
更換零件：無

syn:
{"actual_failure_cause":"點選商品後會跑出系統忙碌中的提示，無法交易","begin_time":"8/19 09:00","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"8/19 09:30","failure_cause":null,"from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":"無","repairing_parts":null,"rg":"滙聚","sender":"黃糜鹿","start_date":"2024-08-17","tid":"187","title":" 到場時間","to_status":11,"tools":null,"work_desc":"請現場確認檢查小車光檢、推桿馬達&升降梯束帶"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[完成]工單#187","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"8/19 09:00\",\"id\":\"15\"},{\"value\":\"8/19 09:30\",\"id\":\"16\"},{\"value\":\"點選商品後會跑出系統忙碌中的提示，無法交易\",\"id\":\"17\"},{\"value\":\"請現場確認檢查小車光檢、推桿馬達&升降梯束帶\",\"id\":\"18\"},{\"id\":\"19\",\"value\":\"無\"}]","created_on":"2024-08-19T01:43:31Z","custom_fields":[{"id":15,"name":"到場時間","value":"8/19 09:00"},{"id":16,"name":"離場時間","value":"8/19 09:30"},{"id":17,"name":"實際故障問題","value":"點選商品後會跑出系統忙碌中的提示，無法交易"},{"id":18,"name":"維修作業","value":"請現場確認檢查小車光檢、推桿馬達&升降梯束帶"},{"id":19,"name":"更換零件","value":"無"}],"hours":0.5,"id":161,"issue":{"id":187},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-19","updated_on":"2024-08-19T01:43:31Z","user":{"id":11,"name":"黃柏智"}}},"reply":[{"text":"上傳工時0:30小時","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #186 到場時間：8/19 09:30 離場時間：8/19 09:45 故障狀況回報：冰棒機一直顯示系統升級中 維修作業：請現場取出卡貨，現場重啟VMC 更換零件：無
mid: 522108947000721650
src_type: group
group_id: Ccd427a76a97aa2ebdb6485418eb2017e
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":"冰棒機一直顯示系統升級中","begin_time":"8/19 09:30","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"8/19 09:45","failure_cause":null,"from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":"無","repairing_parts":null,"rg":"滙聚","sender":"黃糜鹿","start_date":"2024-08-17","tid":"186","title":" 到場時間","to_status":11,"tools":null,"work_desc":"請現場取出卡貨，現場重啟VMC"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[完成]工單#186","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"8/19 09:30\",\"id\":\"15\"},{\"id\":\"16\",\"value\":\"8/19 09:45\"},{\"value\":\"冰棒機一直顯示系統升級中\",\"id\":\"17\"},{\"value\":\"請現場取出卡貨，現場重啟VMC\",\"id\":\"18\"},{\"value\":\"無\",\"id\":\"19\"}]","created_on":"2024-08-19T01:54:49Z","custom_fields":[{"id":15,"name":"到場時間","value":"8/19 09:30"},{"id":16,"name":"離場時間","value":"8/19 09:45"},{"id":17,"name":"實際故障問題","value":"冰棒機一直顯示系統升級中"},{"id":18,"name":"維修作業","value":"請現場取出卡貨，現場重啟VMC"},{"id":19,"name":"更換零件","value":"無"}],"hours":0.25,"id":162,"issue":{"id":186},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-19","updated_on":"2024-08-19T01:54:49Z","user":{"id":11,"name":"黃柏智"}}},"reply":[{"text":"上傳工時0:15小時","type":"text"}]}]


type: message
mtype: text
mtext: [新建立] 出貨失敗通知：二林矽品店-TM3
mid: 522113001130557460
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"出貨失敗通知","date_work":null,"dealer":null,"desc":"出貨失敗通知","end_time":null,"failure_cause":null,"imperson":"jimmy.huang","imperson_rid":"11","location":"二林矽品店","machid":"二林矽品店-TM3","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","title":"二林矽品店-TM3 出貨失敗通知","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":11,"name":"黃柏智"},"category":{"id":1,"name":"出貨失敗通知"},"closed_on":null,"created_on":"2024-08-19T02:35:04Z","custom_fields":[{"id":1,"name":"機器代號","value":"二林矽品店-TM3"},{"id":2,"name":"地點","value":"二林矽品店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"出貨失敗通知","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"189","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-08-19","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"二林矽品店-TM3 出貨失敗通知","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-08-19T02:35:04Z"}},"reply":[{"text":"收到黃糜鹿[新建立]工單","type":"text"},{"text":"創建工單#189成功","type":"text"}]}]


type: message
mtype: text
mtext: [待派工] #189 故障問題：Z軸編碼器異常 需帶工具：無 處理單位：工程部
mid: 522113134794637680
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
ret: [{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#189","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"工程部","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"Z軸編碼器異常","from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-19","tid":"189","title":" 故障問題","to_status":8,"tools":"無","work_desc":null}


type: message
mtype: text
mtext: [已派工] #189 現場維修日期：8/17 派工車號：無
mid: 522113186418393125
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":"無","category":"現場維修日期","date_work":"8/17","dealer":null,"desc":"現場維修日期","due_date":null,"end_time":null,"failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-19","tid":"189","title":" 現場維修日期","to_status":9,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"errors":["派工車號 過短（最短是 5 個字）","完成日期 必須在開始日期之後"]},"reply":[{"text":"收到黃糜鹿[已派工]工單#189","type":"text"}]}]


type: message
mtype: text
mtext: 完成] #189 到場時間：8/17 23：30 離場時間：8/17 23：55 故障狀況回報：Z軸編碼器異常 維修作業：遠端復位重啟 更換零件：無
mid: 522113352295252373
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":"Z軸編碼器異常","begin_time":"8/17 23：30","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"8/17 23：55","failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":"無","repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-19","tid":"189","title":" 到場時間","to_status":11,"tools":null,"work_desc":"遠端復位重啟"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[完成]工單#189","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"8/17 23：30\",\"id\":\"15\"},{\"id\":\"16\",\"value\":\"8/17 23：55\"},{\"id\":\"17\",\"value\":\"Z軸編碼器異常\"},{\"id\":\"18\",\"value\":\"遠端復位重啟\"},{\"value\":\"無\",\"id\":\"19\"}]","created_on":"2024-08-19T02:38:35Z","custom_fields":[{"id":15,"name":"到場時間","value":"8/17 23：30"},{"id":16,"name":"離場時間","value":"8/17 23：55"},{"id":17,"name":"實際故障問題","value":"Z軸編碼器異常"},{"id":18,"name":"維修作業","value":"遠端復位重啟"},{"id":19,"name":"更換零件","value":"無"}],"hours":0.42,"id":163,"issue":{"id":189},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-17","updated_on":"2024-08-19T02:38:35Z","user":{"id":11,"name":"黃柏智"}}},"reply":[{"text":"上傳工時0:25小時","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #181 到場時間：14:10 離場時間：15:10 故障狀況回報：右櫃旋轉盤斷裂 維修作業：更換F4旋轉盤 更換零件：螺旋盤
mid: 522114128409264275
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":"右櫃旋轉盤斷裂","begin_time":"14:10","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"15:10","failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":"螺旋盤","repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-15","tid":"181","title":" 到場時間","to_status":11,"tools":null,"work_desc":"更換F4旋轉盤"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[完成]工單#181","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"id\":\"15\",\"value\":\"14:10\"},{\"value\":\"15:10\",\"id\":\"16\"},{\"value\":\"右櫃旋轉盤斷裂\",\"id\":\"17\"},{\"value\":\"更換F4旋轉盤\",\"id\":\"18\"},{\"value\":\"螺旋盤\",\"id\":\"19\"}]","created_on":"2024-08-19T02:46:17Z","custom_fields":[{"id":15,"name":"到場時間","value":"14:10"},{"id":16,"name":"離場時間","value":"15:10"},{"id":17,"name":"實際故障問題","value":"右櫃旋轉盤斷裂"},{"id":18,"name":"維修作業","value":"更換F4旋轉盤"},{"id":19,"name":"更換零件","value":"螺旋盤"}],"hours":1,"id":164,"issue":{"id":181},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-19","updated_on":"2024-08-19T02:46:17Z","user":{"id":11,"name":"黃柏智"}}},"reply":[{"text":"上傳工時1:0小時","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #180 到場時間：10:45 離場時間：11:40 故障狀況回報：出貨失敗 維修作業：更換Y軸編碼器、Y-微動開關 更換零件：編碼器&微動開關
mid: 522116781373128934
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":"出貨失敗","begin_time":"10:45","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"11:40","failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":"編碼器&微動開關","repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-14","tid":"180","title":" 到場時間","to_status":11,"tools":null,"work_desc":"更換Y軸編碼器、Y-微動開關"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[完成]工單#180","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"id\":\"15\",\"value\":\"10:45\"},{\"id\":\"16\",\"value\":\"11:40\"},{\"id\":\"17\",\"value\":\"出貨失敗\"},{\"id\":\"18\",\"value\":\"更換Y軸編碼器、Y-微動開關\"},{\"id\":\"19\",\"value\":\"編碼器&微動開關\"}]","created_on":"2024-08-19T03:12:38Z","custom_fields":[{"id":15,"name":"到場時間","value":"10:45"},{"id":16,"name":"離場時間","value":"11:40"},{"id":17,"name":"實際故障問題","value":"出貨失敗"},{"id":18,"name":"維修作業","value":"更換Y軸編碼器、Y-微動開關"},{"id":19,"name":"更換零件","value":"編碼器&微動開關"}],"hours":0.92,"id":165,"issue":{"id":180},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-19","updated_on":"2024-08-19T03:12:38Z","user":{"id":11,"name":"黃柏智"}}},"reply":[{"text":"上傳工時0:55小時","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #185 到場時間：8/19 10：52 離場時間：8/19 12：20 故障狀況回報：左櫃 E層 出貨異常 維修作業：調整整理E層線路 重插拔相關接頭 測試出貨正常 更換零件：無
mid: 522124682536157394
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":"左櫃 E層 出貨異常","begin_time":"8/19 10：52","car_plate":null,"category":"出貨失敗通知","date_work":null,"dealer":null,"desc":"出貨失敗通知","due_date":null,"end_time":"8/19 12：20","failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":"無","repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-17","tid":"185","title":" 出貨失敗通知","to_status":11,"tools":null,"work_desc":"調整整理E層線路 重插拔相關接頭  測試出貨正常"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[完成]工單#185","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"8/19 10：52\",\"id\":\"15\"},{\"value\":\"8/19 12：20\",\"id\":\"16\"},{\"value\":\"左櫃 E層 出貨異常\",\"id\":\"17\"},{\"value\":\"調整整理E層線路 重插拔相關接頭  測試出貨正常\",\"id\":\"18\"},{\"id\":\"19\",\"value\":\"無\"}]","created_on":"2024-08-19T04:31:08Z","custom_fields":[{"id":15,"name":"到場時間","value":"8/19 10：52"},{"id":16,"name":"離場時間","value":"8/19 12：20"},{"id":17,"name":"實際故障問題","value":"左櫃 E層 出貨異常"},{"id":18,"name":"維修作業","value":"調整整理E層線路 重插拔相關接頭  測試出貨正常"},{"id":19,"name":"更換零件","value":"無"}],"hours":1.47,"id":166,"issue":{"id":185},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-19","updated_on":"2024-08-19T04:31:08Z","user":{"id":11,"name":"黃柏智"}}},"reply":[{"text":"上傳工時1:28小時","type":"text"}]}]


type: message
mtype: text
mid: 522128882410455265
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mtext:
[完成] #183
到場時間：8/19 10：52
離場時間：8/19 12：20
故障狀況回報：左櫃 E層 出貨異常
維修作業：調整整理E層線路 重插拔相關接頭  測試出貨正常,同#185
更換零件：無

syn:
{"actual_failure_cause":"左櫃 E層 出貨異常","begin_time":"8/19 10：52","car_plate":null,"category":"出貨失敗通知","date_work":null,"dealer":null,"desc":"出貨失敗通知","due_date":null,"end_time":"8/19 12：20","failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":"無","repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-16","tid":"183","title":" 出貨失敗通知","to_status":11,"tools":null,"work_desc":"調整整理E層線路 重插拔相關接頭  測試出貨正常,同#185"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[完成]工單#183","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"id\":\"15\",\"value\":\"8/19 10：52\"},{\"id\":\"16\",\"value\":\"8/19 12：20\"},{\"value\":\"左櫃 E層 出貨異常\",\"id\":\"17\"},{\"id\":\"18\",\"value\":\"調整整理E層線路 重插拔相關接頭  測試出貨正常,同#185\"},{\"value\":\"無\",\"id\":\"19\"}]","created_on":"2024-08-19T05:12:51Z","custom_fields":[{"id":15,"name":"到場時間","value":"8/19 10：52"},{"id":16,"name":"離場時間","value":"8/19 12：20"},{"id":17,"name":"實際故障問題","value":"左櫃 E層 出貨異常"},{"id":18,"name":"維修作業","value":"調整整理E層線路 重插拔相關接頭  測試出貨正常,同#185"},{"id":19,"name":"更換零件","value":"無"}],"hours":1.47,"id":167,"issue":{"id":183},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-19","updated_on":"2024-08-19T05:12:51Z","user":{"id":11,"name":"黃柏智"}}},"reply":[{"text":"上傳工時1:28小時","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #184 到場時間：12:00 離場時間：12:30 故障狀況回報：右櫃出貨異常 維修作業：調整y-微動開關，出貨測試 更換零件：無
mid: 522129352775958902
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ufc9e46a32ad155f736cb3fa04b3d758f
syn:
{"actual_failure_cause":"右櫃出貨異常","begin_time":"12:00","car_plate":null,"category":"出貨失敗通知","date_work":null,"dealer":null,"desc":"出貨失敗通知","due_date":null,"end_time":"12:30","failure_cause":null,"from_status":8,"imperson":"smallan","imperson_rid":"13","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":"無","repairing_parts":null,"rg":"全家IVM","sender":"陳昱安","start_date":"2024-08-16","tid":"184","title":" 出貨失敗通知","to_status":11,"tools":null,"work_desc":"調整y-微動開關，出貨測試"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到陳昱安[完成]工單#184","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"id\":\"15\",\"value\":\"12:00\"},{\"id\":\"16\",\"value\":\"12:30\"},{\"id\":\"17\",\"value\":\"右櫃出貨異常\"},{\"id\":\"18\",\"value\":\"調整y-微動開關，出貨測試\"},{\"id\":\"19\",\"value\":\"無\"}]","created_on":"2024-08-19T05:17:31Z","custom_fields":[{"id":15,"name":"到場時間","value":"12:00"},{"id":16,"name":"離場時間","value":"12:30"},{"id":17,"name":"實際故障問題","value":"右櫃出貨異常"},{"id":18,"name":"維修作業","value":"調整y-微動開關，出貨測試"},{"id":19,"name":"更換零件","value":"無"}],"hours":0.5,"id":168,"issue":{"id":184},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-19","updated_on":"2024-08-19T05:17:31Z","user":{"id":13,"name":"陳昱安"}}},"reply":[{"text":"上傳工時0:30小時","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #120 到場時間：13:00 離場時間：13:10 故障狀況回報：SCO連線異常 維修作業：報修富士通，重啟主機 更換零件：無
mid: 522129463975084037
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ufc9e46a32ad155f736cb3fa04b3d758f
syn:
{"actual_failure_cause":"SCO連線異常","begin_time":"13:00","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"13:10","failure_cause":null,"from_status":8,"imperson":"smallan","imperson_rid":"13","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":"無","repairing_parts":null,"rg":"全家IVM","sender":"陳昱安","start_date":"2024-07-23","tid":"120","title":" 到場時間","to_status":11,"tools":null,"work_desc":"報修富士通，重啟主機"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到陳昱安[完成]工單#120","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"13:00\",\"id\":\"15\"},{\"id\":\"16\",\"value\":\"13:10\"},{\"value\":\"SCO連線異常\",\"id\":\"17\"},{\"id\":\"18\",\"value\":\"報修富士通，重啟主機\"},{\"id\":\"19\",\"value\":\"無\"}]","created_on":"2024-08-19T05:18:37Z","custom_fields":[{"id":15,"name":"到場時間","value":"13:00"},{"id":16,"name":"離場時間","value":"13:10"},{"id":17,"name":"實際故障問題","value":"SCO連線異常"},{"id":18,"name":"維修作業","value":"報修富士通，重啟主機"},{"id":19,"name":"更換零件","value":"無"}],"hours":0.17,"id":169,"issue":{"id":120},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-19","updated_on":"2024-08-19T05:18:37Z","user":{"id":13,"name":"陳昱安"}}},"reply":[{"text":"上傳工時0:10小時","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #111 到場時間：13:10 離場時間：13:20 故障狀況回報：商品無圖檔 維修作業：已查詢無圖檔 更換零件：無
mid: 522129830423036084
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ufc9e46a32ad155f736cb3fa04b3d758f
syn:
{"actual_failure_cause":"商品無圖檔","begin_time":"13:10","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"13:20","failure_cause":null,"from_status":8,"imperson":"smallan","imperson_rid":"13","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":"無","repairing_parts":null,"rg":"全家IVM","sender":"陳昱安","start_date":"2024-07-21","tid":"111","title":" 到場時間","to_status":11,"tools":null,"work_desc":"已查詢無圖檔"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到陳昱安[完成]工單#111","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"id\":\"15\",\"value\":\"13:10\"},{\"value\":\"13:20\",\"id\":\"16\"},{\"id\":\"17\",\"value\":\"商品無圖檔\"},{\"id\":\"18\",\"value\":\"已查詢無圖檔\"},{\"id\":\"19\",\"value\":\"無\"}]","created_on":"2024-08-19T05:22:16Z","custom_fields":[{"id":15,"name":"到場時間","value":"13:10"},{"id":16,"name":"離場時間","value":"13:20"},{"id":17,"name":"實際故障問題","value":"商品無圖檔"},{"id":18,"name":"維修作業","value":"已查詢無圖檔"},{"id":19,"name":"更換零件","value":"無"}],"hours":0.17,"id":170,"issue":{"id":111},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-19","updated_on":"2024-08-19T05:22:16Z","user":{"id":13,"name":"陳昱安"}}},"reply":[{"text":"上傳工時0:10小時","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #154 到場時間：13:10 離場時間：13:20 故障狀況回報：商品無圖檔 維修作業：已查詢無圖檔 更換零件：無
mid: 522129854079172792
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ufc9e46a32ad155f736cb3fa04b3d758f
syn:
{"actual_failure_cause":"商品無圖檔","begin_time":"13:10","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"13:20","failure_cause":null,"from_status":8,"imperson":"smallan","imperson_rid":"13","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":"無","repairing_parts":null,"rg":"全家IVM","sender":"陳昱安","start_date":"2024-08-05","tid":"154","title":" 到場時間","to_status":11,"tools":null,"work_desc":"已查詢無圖檔"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到陳昱安[完成]工單#154","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"id\":\"15\",\"value\":\"13:10\"},{\"value\":\"13:20\",\"id\":\"16\"},{\"id\":\"17\",\"value\":\"商品無圖檔\"},{\"value\":\"已查詢無圖檔\",\"id\":\"18\"},{\"id\":\"19\",\"value\":\"無\"}]","created_on":"2024-08-19T05:22:29Z","custom_fields":[{"id":15,"name":"到場時間","value":"13:10"},{"id":16,"name":"離場時間","value":"13:20"},{"id":17,"name":"實際故障問題","value":"商品無圖檔"},{"id":18,"name":"維修作業","value":"已查詢無圖檔"},{"id":19,"name":"更換零件","value":"無"}],"hours":0.17,"id":171,"issue":{"id":154},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-19","updated_on":"2024-08-19T05:22:29Z","user":{"id":13,"name":"陳昱安"}}},"reply":[{"text":"上傳工時0:10小時","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #178 到場時間：8/19 1140 離場時間：8/19 1200 故障狀況回報：大主機異常 維修作業：更換大主機 更換零件：大主機X1
mid: 522141079697883282
src_type: group
group_id: Ccd427a76a97aa2ebdb6485418eb2017e
sender_id: U5d8fd4cca8b9c38977901b06cbf403aa
syn:
{"actual_failure_cause":"大主機異常","begin_time":"8/19 1140","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":"2024-08-19","end_time":"8/19 1200","failure_cause":null,"from_status":9,"imperson":"popo","imperson_rid":"16","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":"大主機X1","repairing_parts":null,"rg":"滙聚","sender":"彭祥維","start_date":"2024-08-16","tid":"178","title":" 到場時間","to_status":11,"tools":null,"work_desc":"更換大主機"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到彭祥維[完成]工單#178","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"id\":\"15\",\"value\":\"8/19 1140\"},{\"value\":\"8/19 1200\",\"id\":\"16\"},{\"id\":\"17\",\"value\":\"大主機異常\"},{\"id\":\"18\",\"value\":\"更換大主機\"},{\"value\":\"大主機X1\",\"id\":\"19\"}]","created_on":"2024-08-19T07:14:01Z","custom_fields":[{"id":15,"name":"到場時間","value":"8/19 1140"},{"id":16,"name":"離場時間","value":"8/19 1200"},{"id":17,"name":"實際故障問題","value":"大主機異常"},{"id":18,"name":"維修作業","value":"更換大主機"},{"id":19,"name":"更換零件","value":"大主機X1"}],"hours":0.33,"id":172,"issue":{"id":178},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-19","updated_on":"2024-08-19T07:14:01Z","user":{"id":16,"name":"彭祥維"}}},"reply":[{"text":"上傳工時0:20小時","type":"text"}]}]


type: message
mtype: text
mtext: @Sandra✨ 請協助開立電子發票，請備註工單號碼：#178 電子發票開立完成email至niel.chao@convergesvm.com 收件人：Niel 工單#178報價單如下
mid: 522280674288206241
src_type: group
group_id: Ccd427a76a97aa2ebdb6485418eb2017e
sender_id: U7e9d89591df02e5d2faaece314fac232
mentionees: U1b1b8a77494bd53f3126696f3fd9f867
ret: [{"exit":"0","out":null,"reply":[{"text":"收到Arthur (沈修羽_龍雲數位)更新工單#178","type":"text"}]}]
syn:
{"actual_failure_cause":null,"assigned":"","assigned_user":"","begin_time":null,"car_plate":null,"category":"請協助開立電子發票，請備註工單號碼","date_work":null,"dealer":null,"desc":"請協助開立電子發票，請備註工單號碼","due_date":"2024-08-19","end_time":null,"failure_cause":null,"from_status":11,"imperson":"arthur.shen","imperson_rid":"15","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"滙聚","sender":"Arthur (沈修羽_龍雲數位)","start_date":"2024-08-16","tid":"178","title":" 請協助開立電子發票，請備註工單號碼","to_status":null,"tools":null,"work_desc":null}


type: message
mtype: text
mtext: [待派工] #182 故障問題：跳電 需帶工具：溫控儀 處理單位：工程部 已回簽報價單如下 @黃糜鹿
mid: 522281406144184821
src_type: group
group_id: Ccd427a76a97aa2ebdb6485418eb2017e
sender_id: U7e9d89591df02e5d2faaece314fac232
mentionees: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"assigned":"11","assigned_user":"jimmy.huang","begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"工程部","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"跳電","from_status":8,"imperson":"arthur.shen","imperson_rid":"15","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"滙聚","sender":"Arthur (沈修羽_龍雲數位)","start_date":"2024-08-15","tid":"182","title":" 故障問題","to_status":8,"tools":"溫控儀","work_desc":null}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到Arthur (沈修羽_龍雲數位)[待派工]工單#182","type":"text"},{"text":"指派給jimmy.huang","type":"text"}]}]


type: message
mtype: text
mtext: [已派工] #182 現場維修日期：0821 派工車號：AAA-3259 @彭祥維
mid: 522285059516924217
src_type: group
group_id: Ccd427a76a97aa2ebdb6485418eb2017e
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: U5d8fd4cca8b9c38977901b06cbf403aa
syn:
{"actual_failure_cause":null,"assigned":"16","assigned_user":"popo","begin_time":null,"car_plate":"AAA-3259","category":"現場維修日期","date_work":"0821","dealer":null,"desc":"現場維修日期","due_date":null,"end_time":null,"failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"滙聚","sender":"黃糜鹿","start_date":"2024-08-15","tid":"182","title":" 現場維修日期","to_status":9,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[已派工]工單#182","type":"text"},{"text":"指派給popo","type":"text"}]}]


type: message
mtype: text
mtext: [新建立] 螺旋脫落：蘆竹長興店-TM5
mid: 522392552264696193
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"螺旋脫落","date_work":null,"dealer":null,"desc":"螺旋脫落","end_time":null,"failure_cause":null,"imperson":"jimmy.huang","imperson_rid":"11","location":"蘆竹長興店","machid":"蘆竹長興店-TM5","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","title":"蘆竹長興店-TM5 螺旋脫落","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":11,"name":"黃柏智"},"closed_on":null,"created_on":"2024-08-21T00:52:10Z","custom_fields":[{"id":1,"name":"機器代號","value":"蘆竹長興店-TM5"},{"id":2,"name":"地點","value":"蘆竹長興店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"螺旋脫落","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"190","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-08-21","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"蘆竹長興店-TM5 螺旋脫落","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-08-21T00:52:10Z"}},"reply":[{"text":"收到黃糜鹿[新建立]工單","type":"text"},{"text":"創建工單#190成功","type":"text"}]}]


type: message
mtype: text
mtext: [待派工] #190 故障問題：螺旋脫落 需帶工具：單馬達、螺旋軸 處理單位：工程部
mid: 522392632744739266
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
ret: [{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#190 蘆竹長興店-TM5","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"工程部","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"螺旋脫落","from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"蘆竹長興店-TM5","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-21","tid":"190","title":" 故障問題","to_status":8,"tools":"單馬達、螺旋軸","work_desc":null}


type: message
mtype: text
mtext: [已派工] #190 現場維修日期：0820 派工車號：9073-M3 @阿粲
mid: 522392683613519873
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: U3ebff1e3e48d46219059effdf19a926f
syn:
{"actual_failure_cause":null,"assigned":"7","assigned_user":"hong.liu","begin_time":null,"car_plate":"9073-M3","category":"現場維修日期","date_work":"0820","dealer":null,"desc":"現場維修日期","due_date":null,"end_time":null,"failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"蘆竹長興店-TM5","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-21","tid":"190","title":" 現場維修日期","to_status":9,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"errors":["完成日期 必須在開始日期之後"]},"reply":[{"text":"收到黃糜鹿[已派工]工單#190 蘆竹長興店-TM5","type":"text"},{"text":"指派給hong.liu","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #190 到場時間：19:00 離場時間：20:00 故障狀況回報：右櫃1D5脫落 維修作業：裝回馬達，檢查不會再脫落，將商品補上，出貨測試，機器保養 更換零件：無
mid: 522399791683731943
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U3ebff1e3e48d46219059effdf19a926f
syn:
{"actual_failure_cause":"右櫃1D5脫落","begin_time":"19:00","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"20:00","failure_cause":null,"from_status":8,"imperson":"hong.liu","imperson_rid":"7","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"蘆竹長興店-TM5","repair_parts":"無","repairing_parts":null,"rg":"全家IVM","sender":"阿粲","start_date":"2024-08-21","tid":"190","title":" 到場時間","to_status":11,"tools":null,"work_desc":"裝回馬達，檢查不會再脫落，將商品補上，出貨測試，機器保養"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到阿粲[完成]工單#190 蘆竹長興店-TM5","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"19:00\",\"id\":\"15\"},{\"id\":\"16\",\"value\":\"20:00\"},{\"id\":\"17\",\"value\":\"右櫃1D5脫落\"},{\"id\":\"18\",\"value\":\"裝回馬達，檢查不會再脫落，將商品補上，出貨測試，機器保養\"},{\"id\":\"19\",\"value\":\"無\"}]","created_on":"2024-08-21T02:04:06Z","custom_fields":[{"id":15,"name":"到場時間","value":"19:00"},{"id":16,"name":"離場時間","value":"20:00"},{"id":17,"name":"實際故障問題","value":"右櫃1D5脫落"},{"id":18,"name":"維修作業","value":"裝回馬達，檢查不會再脫落，將商品補上，出貨測試，機器保養"},{"id":19,"name":"更換零件","value":"無"}],"hours":1,"id":173,"issue":{"id":190},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-21","updated_on":"2024-08-21T02:04:06Z","user":{"id":7,"name":"劉燦宏"}}},"reply":[{"text":"上傳工時1:0小時","type":"text"}]}]


type: message
mtype: text
mid: 522449266803999303
src_type: group
group_id: Ccd427a76a97aa2ebdb6485418eb2017e
sender_id: U5d8fd4cca8b9c38977901b06cbf403aa
mtext:
[完成] #182
到場時間：8/21 1030
離場時間：8/21 1600
故障狀況回報：跳電
維修作業：更換溫控儀、檢查內部線路
更換零件：溫控儀
到現場後線路滙聚有拆過未復原，不確定滙聚工程師維修時拆換了什麼零件跟線路維修是否正常，目前檢查完判斷需更換整組電箱才有辦法測試。

syn:
{"actual_failure_cause":"跳電","begin_time":"8/21 1030","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":"2024-08-21","end_time":"8/21 1600","failure_cause":null,"from_status":9,"imperson":"popo","imperson_rid":"16","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"【台北士林】台北表藝：側門廣場門口-1F［中吉側取冷凍］","repair_parts":"溫控儀","repairing_parts":null,"rg":"滙聚","sender":"彭祥維","start_date":"2024-08-20","tid":"182","title":" 到場時間","to_status":11,"tools":null,"work_desc":"更換溫控儀、檢查內部線路"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到彭祥維[完成]工單#182 【台北士林】台北表藝：側門廣場門口-1F［中吉側取冷凍］","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"id\":\"15\",\"value\":\"8/21 1030\"},{\"id\":\"16\",\"value\":\"8/21 1600\"},{\"id\":\"17\",\"value\":\"跳電\"},{\"id\":\"18\",\"value\":\"更換溫控儀、檢查內部線路\"},{\"value\":\"溫控儀\",\"id\":\"19\"}]","created_on":"2024-08-21T10:15:35Z","custom_fields":[{"id":15,"name":"到場時間","value":"8/21 1030"},{"id":16,"name":"離場時間","value":"8/21 1600"},{"id":17,"name":"實際故障問題","value":"跳電"},{"id":18,"name":"維修作業","value":"更換溫控儀、檢查內部線路"},{"id":19,"name":"更換零件","value":"溫控儀"}],"hours":5.5,"id":174,"issue":{"id":182},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-21","updated_on":"2024-08-21T10:15:35Z","user":{"id":16,"name":"彭祥維"}}},"reply":[{"text":"上傳工時5:30小時","type":"text"}]}]


type: message
mtype: text
mid: 522579049642983669
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U20c1bb8844f0b7433553120f44132bc1
mentionees: Ud7bab4275089a33923e9720871bf1782
mtext:
@趙瑩Nico @黃糜鹿 
剛剛收到全家的訊息。
工程師在報修以前先按照以下流程檢查

1.確認龍雲販賣機到SCO是否正常(IP)
2.確認龍雲販賣機到gateway是否正常(IP)
3.確認龍雲販賣機到DNS是否正常(IP)
以上如果有不正常，可以對富士通客服報修哪一段不正常，請它們協助處理。

以上測試資訊如果都"正常"，還是不會通就要做更進階的PORT檢查
4.參考防火牆的測試單檢查表看是哪個PORT沒辦法通


type: message
mtype: text
mtext: @Sandra✨ 請協助開立電子發票，請備註工單號碼：#182 電子發票開立完成，請email至niel.chao@convergesvm.com 收件人：Niel 工單#182報價單如下
mid: 522598858971152789
src_type: group
group_id: Ccd427a76a97aa2ebdb6485418eb2017e
sender_id: U7e9d89591df02e5d2faaece314fac232
mentionees: U1b1b8a77494bd53f3126696f3fd9f867
syn:
{"actual_failure_cause":null,"assigned":"","assigned_user":"","begin_time":null,"car_plate":null,"category":"請協助開立電子發票，請備註工單號碼","date_work":null,"dealer":null,"desc":"請協助開立電子發票，請備註工單號碼","due_date":"2024-08-21","end_time":null,"failure_cause":null,"from_status":11,"imperson":"arthur.shen","imperson_rid":"15","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"【台北士林】台北表藝：側門廣場門口-1F［中吉側取冷凍］","repair_parts":null,"repairing_parts":null,"rg":"滙聚","sender":"Arthur (沈修羽_龍雲數位)","start_date":"2024-08-20","tid":"182","title":" 請協助開立電子發票，請備註工單號碼","to_status":null,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到Arthur (沈修羽_龍雲數位)更新工單#182 【台北士林】台北表藝：側門廣場門口-1F［中吉側取冷凍］","type":"text"}]}]


type: message
mtype: text
mid: 522692217568756097
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mtext:
【IVM設備】 【新店公宅店-TM3】
系統警告通知：2024年08月23日 10時20分34秒 新店公宅店-TM3新店公宅店-TM3販賣機的「左櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除」

syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"系統警告通知","date_work":null,"dealer":null,"desc":"左櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除","end_time":null,"failure_cause":null,"imperson":"jimmy.huang","imperson_rid":"11","location":"新店公宅店","machid":"新店公宅店-TM3","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","title":"新店公宅店-TM3 系統警告通知","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":11,"name":"黃柏智"},"category":{"id":3,"name":"系統警告通知"},"closed_on":null,"created_on":"2024-08-23T02:29:05Z","custom_fields":[{"id":1,"name":"機器代號","value":"新店公宅店-TM3"},{"id":2,"name":"地點","value":"新店公宅店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"左櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"191","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-08-23","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"新店公宅店-TM3 系統警告通知","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-08-23T02:29:05Z"}},"reply":[{"text":"收到黃糜鹿[新建立]工單","type":"text"},{"text":"創建工單#191成功","type":"text"}]}]


type: message
mtype: text
mtext: [待派工] #191 故障問題：出貨失敗 需帶工具：雲梯組 處理單位：工程部
mid: 522692317778804882
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
ret: [{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#191 新店公宅店-TM3","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"工程部","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"出貨失敗","from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"新店公宅店-TM3","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-23","tid":"191","title":" 故障問題","to_status":8,"tools":"雲梯組","work_desc":null}


type: message
mtype: text
mtext: 已派工] #191 現場維修日期：0823 派工車號：9073-M3 @陳昱安
mid: 522692380928507987
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: Ufc9e46a32ad155f736cb3fa04b3d758f
syn:
{"actual_failure_cause":null,"assigned":"13","assigned_user":"smallan","begin_time":null,"car_plate":"9073-M3","category":"現場維修日期","date_work":"0823","dealer":null,"desc":"現場維修日期","due_date":null,"end_time":null,"failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"新店公宅店-TM3","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-23","tid":"191","title":" 現場維修日期","to_status":9,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[已派工]工單#191 新店公宅店-TM3","type":"text"},{"text":"指派給smallan","type":"text"}]}]


type: message
mtype: text
mtext: #191
mid: 522697226355998981
src_type: user
sender_id: U27d5aec4cdafec493ecec9fbd6003459
ret:
{"exit":0,"out":{"issue":{"assigned_to":{"id":13,"name":"陳昱安"},"author":{"id":11,"name":"黃柏智"},"category":{"id":3,"name":"系統警告通知"},"closed_on":null,"created_on":"2024-08-23T02:29:05Z","custom_fields":[{"id":1,"name":"機器代號","value":"新店公宅店-TM3"},{"id":2,"name":"地點","value":"新店公宅店"},{"id":3,"name":"推測故障問題","value":"出貨失敗"},{"id":4,"name":"需帶工具","value":"雲梯組"},{"id":5,"name":"處理單位","value":"工程部"},{"id":6,"name":"現場維修日期","value":"0823"},{"id":7,"name":"派工車號","value":"9073-M3"},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"左櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除","done_ratio":0,"due_date":"2024-08-23","estimated_hours":null,"id":191,"is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"spent_hours":0,"start_date":"2024-08-23","status":{"id":9,"is_closed":false,"name":"已派工"},"subject":"新店公宅店-TM3 系統警告通知","total_estimated_hours":null,"total_spent_hours":0,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-08-23T02:30:42Z"}},"reply":[{"text":"收到胡崇賢查詢工單#191","type":"text"}]}


type: message
mtype: text
mtext: ［新建立］ 多筆出貨失敗：桃園宏達電店-TM4 @黃糜鹿
mid: 522702805116125649
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ud7bab4275089a33923e9720871bf1782
mentionees: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"assigned":"11","assigned_user":"jimmy.huang","begin_time":null,"car_plate":null,"category":"多筆出貨失敗","date_work":null,"dealer":null,"desc":"多筆出貨失敗","end_time":null,"failure_cause":null,"imperson":"nico","imperson_rid":"12","location":"桃園宏達電店","machid":"桃園宏達電店-TM4","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"趙瑩Nico","title":"桃園宏達電店-TM4 多筆出貨失敗","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":12,"name":"趙瑩"},"closed_on":null,"created_on":"2024-08-23T04:14:15Z","custom_fields":[{"id":1,"name":"機器代號","value":"桃園宏達電店-TM4"},{"id":2,"name":"地點","value":"桃園宏達電店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"多筆出貨失敗","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"192","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-08-23","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"桃園宏達電店-TM4 多筆出貨失敗","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-08-23T04:14:15Z"}},"reply":[{"text":"收到趙瑩Nico[新建立]工單","type":"text"},{"text":"指派給jimmy.huang","type":"text"},{"text":"創建工單#192成功","type":"text"}]}]


type: message
mtype: text
mtext: 待派工] #192 故障問題：出貨失敗 需帶工具：編碼器、微動開關 處理單位：工程部
mid: 522706654631559665
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
ret: [{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#192 桃園宏達電店-TM4","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"工程部","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"出貨失敗","from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"桃園宏達電店-TM4","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-23","tid":"192","title":" 故障問題","to_status":8,"tools":"編碼器、微動開關","work_desc":null}


type: message
mtype: text
mtext: 已派工] #192 現場維修日期：0823 派工車號：AAA-3259 @彭祥維
mid: 522706729021735393
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: U5d8fd4cca8b9c38977901b06cbf403aa
syn:
{"actual_failure_cause":null,"assigned":"16","assigned_user":"popo","begin_time":null,"car_plate":"AAA-3259","category":"現場維修日期","date_work":"0823","dealer":null,"desc":"現場維修日期","due_date":null,"end_time":null,"failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"桃園宏達電店-TM4","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-23","tid":"192","title":" 現場維修日期","to_status":9,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[已派工]工單#192 桃園宏達電店-TM4","type":"text"},{"text":"指派給popo","type":"text"}]}]


type: message
mtype: text
mtext: [新建立] 右櫃出貨異常：大雅矽品店-TM10
mid: 522723821783613560
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ufc9e46a32ad155f736cb3fa04b3d758f
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"出貨失敗通知","date_work":null,"dealer":null,"desc":"出貨失敗通知","end_time":null,"failure_cause":null,"imperson":"smallan","imperson_rid":"13","location":"大雅矽品店","machid":"大雅矽品店-TM10","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"陳昱安","title":"大雅矽品店-TM10 出貨失敗通知","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":13,"name":"陳昱安"},"author":{"id":13,"name":"陳昱安"},"category":{"id":1,"name":"出貨失敗通知"},"closed_on":null,"created_on":"2024-08-23T07:43:02Z","custom_fields":[{"id":1,"name":"機器代號","value":"大雅矽品店-TM10"},{"id":2,"name":"地點","value":"大雅矽品店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"出貨失敗通知","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"193","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-08-23","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"大雅矽品店-TM10 出貨失敗通知","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-08-23T07:43:02Z"}},"reply":[{"text":"收到陳昱安[新建立]工單","type":"text"},{"text":"創建工單#193成功","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #193 到場時間：8/22 15:00 離場時間：8/22 16:30 故障狀況回報：右櫃出貨異常 維修作業：升降馬達齒輪破損，更換升降馬達齒輪，出貨測試 更換零件：升降馬達齒輪x1
mid: 522723986787008996
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ufc9e46a32ad155f736cb3fa04b3d758f
syn:
{"actual_failure_cause":"右櫃出貨異常","begin_time":"8/22 15:00","car_plate":null,"category":"出貨失敗通知","date_work":null,"dealer":null,"desc":"出貨失敗通知","due_date":null,"end_time":"8/22 16:30","failure_cause":null,"from_status":1,"imperson":"smallan","imperson_rid":"13","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"大雅矽品店-TM10","repair_parts":"升降馬達齒輪x1","repairing_parts":null,"rg":"全家IVM","sender":"陳昱安","start_date":"2024-08-23","tid":"193","title":" 出貨失敗通知","to_status":11,"tools":null,"work_desc":"升降馬達齒輪破損，更換升降馬達齒輪，出貨測試"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到陳昱安[完成]工單#193 大雅矽品店-TM10","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"8/22 15:00\",\"id\":\"15\"},{\"value\":\"8/22 16:30\",\"id\":\"16\"},{\"value\":\"右櫃出貨異常\",\"id\":\"17\"},{\"id\":\"18\",\"value\":\"升降馬達齒輪破損，更換升降馬達齒輪，出貨測試\"},{\"value\":\"升降馬達齒輪x1\",\"id\":\"19\"}]","created_on":"2024-08-23T07:44:41Z","custom_fields":[{"id":15,"name":"到場時間","value":"8/22 15:00"},{"id":16,"name":"離場時間","value":"8/22 16:30"},{"id":17,"name":"實際故障問題","value":"右櫃出貨異常"},{"id":18,"name":"維修作業","value":"升降馬達齒輪破損，更換升降馬達齒輪，出貨測試"},{"id":19,"name":"更換零件","value":"升降馬達齒輪x1"}],"hours":1.5,"id":175,"issue":{"id":193},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-22","updated_on":"2024-08-23T07:44:41Z","user":{"id":13,"name":"陳昱安"}}},"reply":[{"text":"上傳工時1:30小時","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #191 到場時間：11:30 離場時間：12:00 故障狀況回報：左櫃出貨異常 維修作業：更換升降平台、出貨測試 更換零件：升降平台x1
mid: 522724115954794681
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ufc9e46a32ad155f736cb3fa04b3d758f
syn:
{"actual_failure_cause":"左櫃出貨異常","begin_time":"11:30","car_plate":null,"category":"出貨失敗通知","date_work":null,"dealer":null,"desc":"出貨失敗通知","due_date":"2024-08-23","end_time":"12:00","failure_cause":null,"from_status":9,"imperson":"smallan","imperson_rid":"13","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"新店公宅店-TM3","repair_parts":"升降平台x1","repairing_parts":null,"rg":"全家IVM","sender":"陳昱安","start_date":"2024-08-23","tid":"191","title":" 出貨失敗通知","to_status":11,"tools":null,"work_desc":"更換升降平台、出貨測試"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到陳昱安[完成]工單#191 新店公宅店-TM3","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"11:30\",\"id\":\"15\"},{\"value\":\"12:00\",\"id\":\"16\"},{\"value\":\"左櫃出貨異常\",\"id\":\"17\"},{\"id\":\"18\",\"value\":\"更換升降平台、出貨測試\"},{\"value\":\"升降平台x1\",\"id\":\"19\"}]","created_on":"2024-08-23T07:45:58Z","custom_fields":[{"id":15,"name":"到場時間","value":"11:30"},{"id":16,"name":"離場時間","value":"12:00"},{"id":17,"name":"實際故障問題","value":"左櫃出貨異常"},{"id":18,"name":"維修作業","value":"更換升降平台、出貨測試"},{"id":19,"name":"更換零件","value":"升降平台x1"}],"hours":0.5,"id":176,"issue":{"id":191},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-23","updated_on":"2024-08-23T07:45:58Z","user":{"id":13,"name":"陳昱安"}}},"reply":[{"text":"上傳工時0:30小時","type":"text"}]}]


type: message
mtype: text
mtext: [新建立] 前台系統畫面卡在維護中，且無法解鎖：【台北士林】台北表藝：大廳走道-2F［中吉冷凍微波］ @黃糜鹿
mid: 522896123220722197
src_type: group
group_id: Ccd427a76a97aa2ebdb6485418eb2017e
sender_id: U86361abf9a9ee61b1f31952524355fab
mentionees: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"assigned":"11","assigned_user":"jimmy.huang","begin_time":null,"car_plate":null,"category":"前台系統畫面卡在維護中，且無法解鎖：【台北士林】台北表藝","date_work":null,"dealer":null,"desc":"前台系統畫面卡在維護中，且無法解鎖：【台北士林】台北表藝","end_time":null,"failure_cause":null,"imperson":"niel@converge","imperson_rid":"20","location":"2F［中吉冷凍微波］","machid":"【台北士林】台北表藝：大廳走道-2F［中吉冷凍微波］","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"滙聚","sender":"Niel😎","title":"【台北士林】台北表藝：大廳走道-2F［中吉冷凍微波］ 前台系統畫面卡在維護中，且無法解鎖：【台北士林】台北表藝","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":20,"name":"ConvergeNiel"},"closed_on":null,"created_on":"2024-08-24T12:14:54Z","custom_fields":[{"id":1,"name":"機器代號","value":"【台北士林】台北表藝：大廳走道-2F［中吉冷凍微波］"},{"id":2,"name":"地點","value":"2F［中吉冷凍微波］"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"滙聚"},{"id":21,"name":"待換零件","value":""}],"description":"前台系統畫面卡在維護中，且無法解鎖：【台北士林】台北表藝","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"194","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-08-24","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"【台北士林】台北表藝：大廳走道-2F［中吉冷凍微波］ 前台系統畫面卡在維護中，且無法解鎖：【台北士林】台北表藝","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-08-24T12:14:54Z"}},"reply":[{"text":"收到Niel😎[新建立]工單","type":"text"},{"text":"指派給jimmy.huang","type":"text"},{"text":"創建工單#194成功","type":"text"}]}]


type: message
mtype: text
mtext: 【IVM設備】 【竹東工研店-TM4】 溫度異常通知：竹東工研店-TM4 販賣機「左櫃溫度異常」，左櫃已停止販售商品，請前往檢查
mid: 522969691464663521
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"溫度異常通知","date_work":null,"dealer":null,"desc":"左櫃溫度異常","end_time":null,"failure_cause":null,"imperson":"jimmy.huang","imperson_rid":"11","location":"竹東工研店","machid":"竹東工研店-TM4","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","title":"竹東工研店-TM4 溫度異常通知","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":11,"name":"黃柏智"},"category":{"id":4,"name":"溫度異常通知"},"closed_on":null,"created_on":"2024-08-25T00:25:32Z","custom_fields":[{"id":1,"name":"機器代號","value":"竹東工研店-TM4"},{"id":2,"name":"地點","value":"竹東工研店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"左櫃溫度異常","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"195","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-08-25","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"竹東工研店-TM4 溫度異常通知","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-08-25T00:25:32Z"}},"reply":[{"text":"收到黃糜鹿[新建立]工單","type":"text"},{"text":"創建工單#195成功","type":"text"}]}]


type: message
mtype: text
mtext: [待派工] #195 故障問題：失溫 需帶工具：溫控線 處理單位：工程部
mid: 522969844069695840
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
ret: [{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#195 竹東工研店-TM4","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"工程部","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"失溫","from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"竹東工研店-TM4","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-25","tid":"195","title":" 故障問題","to_status":8,"tools":"溫控線","work_desc":null}


type: message
mtype: text
mtext: [已派工] #195 現場維修日期：8/25 派工車號：9073-L3 @阿粲
mid: 522969920322142275
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: U3ebff1e3e48d46219059effdf19a926f
syn:
{"actual_failure_cause":null,"assigned":"7","assigned_user":"hong.liu","begin_time":null,"car_plate":"9073-L3","category":"現場維修日期","date_work":"8/25","dealer":null,"desc":"現場維修日期","due_date":null,"end_time":null,"failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"竹東工研店-TM4","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-25","tid":"195","title":" 現場維修日期","to_status":9,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[已派工]工單#195 竹東工研店-TM4","type":"text"},{"text":"指派給hong.liu","type":"text"}]}]


type: message
mtype: text
mid: 523020337718231293
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U3ebff1e3e48d46219059effdf19a926f
mtext:
[完成] #195
到場時間：11:00
離場時間：13:30
故障狀況回報：溫度異常、螺旋脫落
維修作業：更換溫控線，檢查機器消耗零件
更換零件：螺旋盤X2、單馬達支架、隔板支架、貨倉尼龍軸承、溫控線

syn:
{"actual_failure_cause":"溫度異常、螺旋脫落","begin_time":"11:00","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":"2024-08-25","end_time":"13:30","failure_cause":null,"from_status":9,"imperson":"hong.liu","imperson_rid":"7","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"竹東工研店-TM4","repair_parts":"螺旋盤X2、單馬達支架、隔板支架、貨倉尼龍軸承、溫控線","repairing_parts":null,"rg":"全家IVM","sender":"阿粲","start_date":"2024-08-25","tid":"195","title":" 到場時間","to_status":11,"tools":null,"work_desc":"更換溫控線，檢查機器消耗零件"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到阿粲[完成]工單#195 竹東工研店-TM4","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"11:00\",\"id\":\"15\"},{\"value\":\"13:30\",\"id\":\"16\"},{\"value\":\"溫度異常、螺旋脫落\",\"id\":\"17\"},{\"value\":\"更換溫控線，檢查機器消耗零件\",\"id\":\"18\"},{\"value\":\"螺旋盤X2、單馬達支架、隔板支架、貨倉尼龍軸承、溫控線\",\"id\":\"19\"}]","created_on":"2024-08-25T08:48:40Z","custom_fields":[{"id":15,"name":"到場時間","value":"11:00"},{"id":16,"name":"離場時間","value":"13:30"},{"id":17,"name":"實際故障問題","value":"溫度異常、螺旋脫落"},{"id":18,"name":"維修作業","value":"更換溫控線，檢查機器消耗零件"},{"id":19,"name":"更換零件","value":"螺旋盤X2、單馬達支架、隔板支架、貨倉尼龍軸承、溫控線"}],"hours":2.5,"id":177,"issue":{"id":195},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-25","updated_on":"2024-08-25T08:48:40Z","user":{"id":7,"name":"劉燦宏"}}},"reply":[{"text":"上傳工時2:30小時","type":"text"}]}]


type: message
mtype: text
mtext: 【IVM設備】 【新竹元太店-TM3】 溫度異常通知：新竹元太店-TM3 販賣機「左櫃溫度異常」，左櫃已停止販售商品，請前往檢查
mid: 523118173668245682
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"溫度異常通知","date_work":null,"dealer":null,"desc":"左櫃溫度異常","end_time":null,"failure_cause":null,"imperson":"jimmy.huang","imperson_rid":"11","location":"新竹元太店","machid":"新竹元太店-TM3","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","title":"新竹元太店-TM3 溫度異常通知","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":11,"name":"黃柏智"},"category":{"id":4,"name":"溫度異常通知"},"closed_on":null,"created_on":"2024-08-26T01:00:35Z","custom_fields":[{"id":1,"name":"機器代號","value":"新竹元太店-TM3"},{"id":2,"name":"地點","value":"新竹元太店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"左櫃溫度異常","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"196","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-08-26","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"新竹元太店-TM3 溫度異常通知","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-08-26T01:00:35Z"}},"reply":[{"text":"收到黃糜鹿[新建立]工單","type":"text"},{"text":"創建工單#196成功","type":"text"}]}]


type: message
mtype: text
mtext: [待派工] #196 故障問題：失溫 需帶工具：溫控線 處理單位：工程部
mid: 523118229502820657
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
ret: [{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#196 新竹元太店-TM3","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"工程部","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"失溫","from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"新竹元太店-TM3","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-26","tid":"196","title":" 故障問題","to_status":8,"tools":"溫控線","work_desc":null}


type: message
mtype: text
mtext: [已派工] #196 現場維修日期：8/26 派工車號：7907-M3 @陳昱安
mid: 523118275471606252
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: Ufc9e46a32ad155f736cb3fa04b3d758f
syn:
{"actual_failure_cause":null,"assigned":"13","assigned_user":"smallan","begin_time":null,"car_plate":"7907-M3","category":"現場維修日期","date_work":"8/26","dealer":null,"desc":"現場維修日期","due_date":null,"end_time":null,"failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"新竹元太店-TM3","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-26","tid":"196","title":" 現場維修日期","to_status":9,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[已派工]工單#196 新竹元太店-TM3","type":"text"},{"text":"指派給smallan","type":"text"}]}]


type: message
mtype: text
mtext: ［新建立］ 多筆出貨失敗：蘆竹長興店-TM5 @黃糜鹿
mid: 523120000052494676
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ud7bab4275089a33923e9720871bf1782
mentionees: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"assigned":"11","assigned_user":"jimmy.huang","begin_time":null,"car_plate":null,"category":"多筆出貨失敗","date_work":null,"dealer":null,"desc":"多筆出貨失敗","end_time":null,"failure_cause":null,"imperson":"nico","imperson_rid":"12","location":"蘆竹長興店","machid":"蘆竹長興店-TM5","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"趙瑩Nico","title":"蘆竹長興店-TM5 多筆出貨失敗","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":12,"name":"趙瑩"},"closed_on":null,"created_on":"2024-08-26T01:18:43Z","custom_fields":[{"id":1,"name":"機器代號","value":"蘆竹長興店-TM5"},{"id":2,"name":"地點","value":"蘆竹長興店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"多筆出貨失敗","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"197","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-08-26","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"蘆竹長興店-TM5 多筆出貨失敗","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-08-26T01:18:43Z"}},"reply":[{"text":"收到趙瑩Nico[新建立]工單","type":"text"},{"text":"指派給jimmy.huang","type":"text"},{"text":"創建工單#197成功","type":"text"}]}]


type: message
mtype: text
mtext: ［新建立］ 多筆出貨失敗：二林矽品店-TM3 @黃糜鹿
mid: 523120044076171603
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ud7bab4275089a33923e9720871bf1782
mentionees: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"assigned":"11","assigned_user":"jimmy.huang","begin_time":null,"car_plate":null,"category":"多筆出貨失敗","date_work":null,"dealer":null,"desc":"多筆出貨失敗","end_time":null,"failure_cause":null,"imperson":"nico","imperson_rid":"12","location":"二林矽品店","machid":"二林矽品店-TM3","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"趙瑩Nico","title":"二林矽品店-TM3 多筆出貨失敗","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":12,"name":"趙瑩"},"closed_on":null,"created_on":"2024-08-26T01:19:09Z","custom_fields":[{"id":1,"name":"機器代號","value":"二林矽品店-TM3"},{"id":2,"name":"地點","value":"二林矽品店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"多筆出貨失敗","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"198","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-08-26","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"二林矽品店-TM3 多筆出貨失敗","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-08-26T01:19:09Z"}},"reply":[{"text":"收到趙瑩Nico[新建立]工單","type":"text"},{"text":"指派給jimmy.huang","type":"text"},{"text":"創建工單#198成功","type":"text"}]}]


type: message
mtype: text
mtext: ［新建立］ 多筆出貨失敗：台中汝川店-TM3 @黃糜鹿
mid: 523120064795509204
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ud7bab4275089a33923e9720871bf1782
mentionees: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"assigned":"11","assigned_user":"jimmy.huang","begin_time":null,"car_plate":null,"category":"多筆出貨失敗","date_work":null,"dealer":null,"desc":"多筆出貨失敗","end_time":null,"failure_cause":null,"imperson":"nico","imperson_rid":"12","location":"台中汝川店","machid":"台中汝川店-TM3","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"趙瑩Nico","title":"台中汝川店-TM3 多筆出貨失敗","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":12,"name":"趙瑩"},"closed_on":null,"created_on":"2024-08-26T01:19:21Z","custom_fields":[{"id":1,"name":"機器代號","value":"台中汝川店-TM3"},{"id":2,"name":"地點","value":"台中汝川店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"多筆出貨失敗","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"199","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-08-26","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"台中汝川店-TM3 多筆出貨失敗","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-08-26T01:19:21Z"}},"reply":[{"text":"收到趙瑩Nico[新建立]工單","type":"text"},{"text":"指派給jimmy.huang","type":"text"},{"text":"創建工單#199成功","type":"text"}]}]


type: message
mtype: text
mtext: ［新建立］ 多筆出貨失敗：台中汝川店-TM4 @黃糜鹿
mid: 523120104356446323
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ud7bab4275089a33923e9720871bf1782
mentionees: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"assigned":"11","assigned_user":"jimmy.huang","begin_time":null,"car_plate":null,"category":"多筆出貨失敗","date_work":null,"dealer":null,"desc":"多筆出貨失敗","end_time":null,"failure_cause":null,"imperson":"nico","imperson_rid":"12","location":"台中汝川店","machid":"台中汝川店-TM4","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"趙瑩Nico","title":"台中汝川店-TM4 多筆出貨失敗","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":12,"name":"趙瑩"},"closed_on":null,"created_on":"2024-08-26T01:19:44Z","custom_fields":[{"id":1,"name":"機器代號","value":"台中汝川店-TM4"},{"id":2,"name":"地點","value":"台中汝川店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"多筆出貨失敗","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"200","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-08-26","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"台中汝川店-TM4 多筆出貨失敗","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-08-26T01:19:44Z"}},"reply":[{"text":"收到趙瑩Nico[新建立]工單","type":"text"},{"text":"指派給jimmy.huang","type":"text"},{"text":"創建工單#200成功","type":"text"}]}]


type: message
mtype: text
mid: 523120328650523049
src_type: group
group_id: Ccd427a76a97aa2ebdb6485418eb2017e
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mtext:
[完成] #194
到場時間：08/26 0830
離場時間：08/26 09:18
故障狀況回報：補貨後未確實點選儲存導致系統判定異常
維修作業：遠端解鎖貨道，請滙聚派人員前往於巡捕畫面確認貨道內存貨後點選儲存，才可關門進入銷售畫面
更換零件：無

syn:
{"actual_failure_cause":"補貨後未確實點選儲存導致系統判定異常","begin_time":"08/26 0830","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"08/26 09:18","failure_cause":null,"from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"【台北士林】台北表藝：大廳走道-2F［中吉冷凍微波］","repair_parts":"無","repairing_parts":null,"rg":"滙聚","sender":"黃糜鹿","start_date":"2024-08-24","tid":"194","title":" 到場時間","to_status":11,"tools":null,"work_desc":"遠端解鎖貨道，請滙聚派人員前往於巡捕畫面確認貨道內存貨後點選儲存，才可關門進入銷售畫面"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[完成]工單#194 【台北士林】台北表藝：大廳走道-2F［中吉冷凍微波］","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"08/26 0830\",\"id\":\"15\"},{\"id\":\"16\",\"value\":\"08/26 09:18\"},{\"id\":\"17\",\"value\":\"補貨後未確實點選儲存導致系統判定異常\"},{\"value\":\"遠端解鎖貨道，請滙聚派人員前往於巡捕畫面確認貨道內存貨後點選儲存，才可關門進入銷售畫面\",\"id\":\"18\"},{\"value\":\"無\",\"id\":\"19\"}]","created_on":"2024-08-26T01:21:59Z","custom_fields":[{"id":15,"name":"到場時間","value":"08/26 0830"},{"id":16,"name":"離場時間","value":"08/26 09:18"},{"id":17,"name":"實際故障問題","value":"補貨後未確實點選儲存導致系統判定異常"},{"id":18,"name":"維修作業","value":"遠端解鎖貨道，請滙聚派人員前往於巡捕畫面確認貨道內存貨後點選儲存，才可關門進入銷售畫面"},{"id":19,"name":"更換零件","value":"無"}],"hours":0.8,"id":178,"issue":{"id":194},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-26","updated_on":"2024-08-26T01:21:59Z","user":{"id":11,"name":"黃柏智"}}},"reply":[{"text":"上傳工時0:48小時","type":"text"}]}]


type: message
mtype: text
mtext: [新建立] 左櫃秤重板平衡跑掉：中華精測TM3
mid: 523123453692739795
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U5d8fd4cca8b9c38977901b06cbf403aa
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"左櫃秤重板平衡跑掉","date_work":null,"dealer":null,"desc":"左櫃秤重板平衡跑掉","end_time":null,"failure_cause":null,"imperson":"popo","imperson_rid":"16","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"彭祥維","title":" 左櫃秤重板平衡跑掉","to_status":1,"tools":null,"work_desc":null}

ret:
[{"reply":[{"text":"收到彭祥維[新建立]工單","type":"text"},{"text":"缺少機器代號","type":"text"},{"text":"缺少地點","type":"text"}]}]


type: message
mtype: text
mtext: [新建立] 左櫃秤重板平衡跑掉：上海店-TM3
mid: 523123559372423381
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U5d8fd4cca8b9c38977901b06cbf403aa
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"左櫃秤重板平衡跑掉","date_work":null,"dealer":null,"desc":"左櫃秤重板平衡跑掉","end_time":null,"failure_cause":null,"imperson":"popo","imperson_rid":"16","location":"上海店","machid":"上海店-TM3","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"彭祥維","title":"上海店-TM3 左櫃秤重板平衡跑掉","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":16,"name":"彭祥維"},"author":{"id":16,"name":"彭祥維"},"closed_on":null,"created_on":"2024-08-26T01:54:04Z","custom_fields":[{"id":1,"name":"機器代號","value":"上海店-TM3"},{"id":2,"name":"地點","value":"上海店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"左櫃秤重板平衡跑掉","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"201","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-08-26","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"上海店-TM3 左櫃秤重板平衡跑掉","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-08-26T01:54:04Z"}},"reply":[{"text":"收到彭祥維[新建立]工單","type":"text"},{"text":"創建工單#201成功","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #201 到場時間：1400 離場時間：14:30 故障狀況回報：秤重板歪掉 維修作業：調整平衡加以固定、出貨測試
mid: 523123723252007193
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U5d8fd4cca8b9c38977901b06cbf403aa
syn:
{"actual_failure_cause":"秤重板歪掉","begin_time":"1400","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"14:30","failure_cause":null,"from_status":1,"imperson":"popo","imperson_rid":"16","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"上海店-TM3","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"彭祥維","start_date":"2024-08-26","tid":"201","title":" 到場時間","to_status":11,"tools":null,"work_desc":"調整平衡加以固定、出貨測試"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到彭祥維[完成]工單#201 上海店-TM3","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"1400\",\"id\":\"15\"},{\"id\":\"16\",\"value\":\"14:30\"},{\"id\":\"17\",\"value\":\"秤重板歪掉\"},{\"value\":\"調整平衡加以固定、出貨測試\",\"id\":\"18\"}]","created_on":"2024-08-26T01:55:43Z","custom_fields":[{"id":15,"name":"到場時間","value":"1400"},{"id":16,"name":"離場時間","value":"14:30"},{"id":17,"name":"實際故障問題","value":"秤重板歪掉"},{"id":18,"name":"維修作業","value":"調整平衡加以固定、出貨測試"},{"id":19,"name":"更換零件","value":""}],"hours":0.5,"id":179,"issue":{"id":201},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-26","updated_on":"2024-08-26T01:55:43Z","user":{"id":16,"name":"彭祥維"}}},"reply":[{"text":"上傳工時0:30小時","type":"text"}]}]


type: message
mtype: text
mtext: [新建立] 系統自檢-清大金大店-TM6
mid: 523127791474966877
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":null,"date_work":null,"dealer":null,"desc":null,"end_time":null,"failure_cause":null,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","title":" ","to_status":1,"tools":null,"work_desc":null}


type: message
mtype: text
mtext: [新建立] 系統自檢：清大金大店-TM6
mid: 523127874992472403
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"系統自檢","date_work":null,"dealer":null,"desc":"系統自檢","end_time":null,"failure_cause":null,"imperson":"jimmy.huang","imperson_rid":"11","location":"清大金大店","machid":"清大金大店-TM6","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","title":"清大金大店-TM6 系統自檢","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":11,"name":"黃柏智"},"closed_on":null,"created_on":"2024-08-26T02:36:56Z","custom_fields":[{"id":1,"name":"機器代號","value":"清大金大店-TM6"},{"id":2,"name":"地點","value":"清大金大店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"系統自檢","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"202","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-08-26","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"清大金大店-TM6 系統自檢","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-08-26T02:36:56Z"}},"reply":[{"text":"收到黃糜鹿[新建立]工單","type":"text"},{"text":"創建工單#202成功","type":"text"}]}]


type: message
mtype: text
mtext: [待派工] #202 故障問題：系統自檢 需帶工具：推桿馬達、編碼器 處理單位：工程部
mid: 523127973122671192
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
ret: [{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#202 清大金大店-TM6","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"工程部","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"系統自檢","from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"清大金大店-TM6","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-26","tid":"202","title":" 故障問題","to_status":8,"tools":"推桿馬達、編碼器","work_desc":null}


type: message
mtype: text
mtext: [已派工] #202 現場維修日期：8/26 派工車號：9073-M3 @陳昱安
mid: 523128018085347368
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: Ufc9e46a32ad155f736cb3fa04b3d758f
syn:
{"actual_failure_cause":null,"assigned":"13","assigned_user":"smallan","begin_time":null,"car_plate":"9073-M3","category":"現場維修日期","date_work":"8/26","dealer":null,"desc":"現場維修日期","due_date":null,"end_time":null,"failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"清大金大店-TM6","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-26","tid":"202","title":" 現場維修日期","to_status":9,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[已派工]工單#202 清大金大店-TM6","type":"text"},{"text":"指派給smallan","type":"text"}]}]


type: message
mtype: text
mtext: 已派工] #197 現場維修日期：0826 派工車號：無 @彭祥維
mid: 523129336422465905
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: U5d8fd4cca8b9c38977901b06cbf403aa
syn:
{"actual_failure_cause":null,"assigned":"16","assigned_user":"popo","begin_time":null,"car_plate":"無","category":"現場維修日期","date_work":"0826","dealer":null,"desc":"現場維修日期","due_date":null,"end_time":null,"failure_cause":null,"from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"蘆竹長興店-TM5","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-26","tid":"197","title":" 現場維修日期","to_status":9,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"errors":["派工車號 過短（最短是 5 個字）"]},"reply":[{"text":"收到黃糜鹿[已派工]工單#197 蘆竹長興店-TM5","type":"text"},{"text":"指派給popo","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #197 到場時間：8/26 1030 離場時間：8/261050 故障狀況回報：查閱監視器畫面，機器均正常無故障，出貨失敗原因為補貨及庫存設定錯誤問題
mid: 523133313260192177
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U5d8fd4cca8b9c38977901b06cbf403aa
syn:
{"actual_failure_cause":"查閱監視器畫面，機器均正常無故障，出貨失敗原因為補貨及庫存設定錯誤問題","begin_time":"8/26 1030","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"8/261050","failure_cause":null,"from_status":1,"imperson":"popo","imperson_rid":"16","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"蘆竹長興店-TM5","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"彭祥維","start_date":"2024-08-26","tid":"197","title":" 到場時間","to_status":11,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到彭祥維[完成]工單#197 蘆竹長興店-TM5","type":"text"}]},{"exit":"0","out":{"errors":["維修作業 不能是空白字元"]},"reply":[{"text":"維修作業 不能是空白字元","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #197 到場時間：8/26 1030 離場時間：8/26 1050 故障狀況回報：查閱監視器畫面，機器均正常無故障，出貨失敗原因為補貨及庫存設定錯誤問題。
mid: 523133382348243139
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U5d8fd4cca8b9c38977901b06cbf403aa
ret: [{"reply":[{"text":"收到彭祥維[完成]工單#197 蘆竹長興店-TM5","type":"text"},{"text":"缺少維修作業","type":"text"}]}]
syn:
{"actual_failure_cause":"查閱監視器畫面，機器均正常無故障，出貨失敗原因為補貨及庫存設定錯誤問題。","begin_time":"8/26 1030","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":"2024-08-26","end_time":"8/26 1050","failure_cause":null,"from_status":11,"imperson":"popo","imperson_rid":"16","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"蘆竹長興店-TM5","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"彭祥維","start_date":"2024-08-26","tid":"197","title":" 到場時間","to_status":11,"tools":null,"work_desc":null}


type: message
mtype: text
mtext: [完成] #197 到場時間：8/26 1030 離場時間：8/26 1050 故障狀況回報：無故障。 維修作業：查閱監視器畫面，機器均正常無故障，出貨失敗原因為補貨及庫存設定錯誤問題。
mid: 523133464456462994
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U5d8fd4cca8b9c38977901b06cbf403aa
syn:
{"actual_failure_cause":"無故障。","begin_time":"8/26 1030","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":"2024-08-26","end_time":"8/26 1050","failure_cause":null,"from_status":11,"imperson":"popo","imperson_rid":"16","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"蘆竹長興店-TM5","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"彭祥維","start_date":"2024-08-26","tid":"197","title":" 到場時間","to_status":11,"tools":null,"work_desc":"查閱監視器畫面，機器均正常無故障，出貨失敗原因為補貨及庫存設定錯誤問題。"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到彭祥維[完成]工單#197 蘆竹長興店-TM5","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"8/26 1030\",\"id\":\"15\"},{\"value\":\"8/26 1050\",\"id\":\"16\"},{\"value\":\"無故障。\",\"id\":\"17\"},{\"id\":\"18\",\"value\":\"查閱監視器畫面，機器均正常無故障，出貨失敗原因為補貨及庫存設定錯誤問題。\"}]","created_on":"2024-08-26T03:32:28Z","custom_fields":[{"id":15,"name":"到場時間","value":"8/26 1030"},{"id":16,"name":"離場時間","value":"8/26 1050"},{"id":17,"name":"實際故障問題","value":"無故障。"},{"id":18,"name":"維修作業","value":"查閱監視器畫面，機器均正常無故障，出貨失敗原因為補貨及庫存設定錯誤問題。"},{"id":19,"name":"更換零件","value":""}],"hours":0.33,"id":180,"issue":{"id":197},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-26","updated_on":"2024-08-26T03:32:28Z","user":{"id":16,"name":"彭祥維"}}},"reply":[{"text":"上傳工時0:20小時","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #192 到場時間：1530 離場時間：1700 故障狀況回報：右櫃編碼器異常 維修作業：更換編碼器、檢查左櫃出貨、右櫃出貨測試 更換零件：編碼器X1
mid: 523136538025656673
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U5d8fd4cca8b9c38977901b06cbf403aa
syn:
{"actual_failure_cause":"右櫃編碼器異常","begin_time":"1530","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":"2024-08-23","end_time":"1700","failure_cause":null,"from_status":9,"imperson":"popo","imperson_rid":"16","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"桃園宏達電店-TM4","repair_parts":"編碼器X1","repairing_parts":null,"rg":"全家IVM","sender":"彭祥維","start_date":"2024-08-23","tid":"192","title":" 到場時間","to_status":11,"tools":null,"work_desc":"更換編碼器、檢查左櫃出貨、右櫃出貨測試"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到彭祥維[完成]工單#192 桃園宏達電店-TM4","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"1530\",\"id\":\"15\"},{\"value\":\"1700\",\"id\":\"16\"},{\"id\":\"17\",\"value\":\"右櫃編碼器異常\"},{\"id\":\"18\",\"value\":\"更換編碼器、檢查左櫃出貨、右櫃出貨測試\"},{\"id\":\"19\",\"value\":\"編碼器X1\"}]","created_on":"2024-08-26T04:03:00Z","custom_fields":[{"id":15,"name":"到場時間","value":"1530"},{"id":16,"name":"離場時間","value":"1700"},{"id":17,"name":"實際故障問題","value":"右櫃編碼器異常"},{"id":18,"name":"維修作業","value":"更換編碼器、檢查左櫃出貨、右櫃出貨測試"},{"id":19,"name":"更換零件","value":"編碼器X1"}],"hours":1.5,"id":181,"issue":{"id":192},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-26","updated_on":"2024-08-26T04:03:00Z","user":{"id":16,"name":"彭祥維"}}},"reply":[{"text":"上傳工時1:30小時","type":"text"}]}]


type: message
mtype: text
mid: 523147572014743761
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ud7bab4275089a33923e9720871bf1782
mentionees: Ufc9e46a32ad155f736cb3fa04b3d758f
mtext:
@陳昱安 
工程師在報修以前先按照以下流程檢查

1.確認龍雲販賣機到SCO是否正常(IP)
2.確認龍雲販賣機到gateway是否正常(IP)
3.確認龍雲販賣機到DNS是否正常(IP)
以上如果有不正常，可以對富士通客服報修哪一段不正常，請它們協助處理。

以上測試資訊如果都"正常"，還是不會通就要做更進階的PORT檢查
4.參考防火牆的測試單檢查表看是哪個PORT沒辦法通


type: message
mtype: text
mtext: [完成] #199 到場時間：08/26 10:00 離場時間：08/26 11:38 故障狀況回報：卡貨未取出 維修作業：請店鋪協助排除 更換零件：無
mid: 523147825216487905
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":"卡貨未取出","begin_time":"08/26 10:00","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"08/26 11:38","failure_cause":null,"from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"台中汝川店-TM3","repair_parts":"無","repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-26","tid":"199","title":" 到場時間","to_status":11,"tools":null,"work_desc":"請店鋪協助排除"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[完成]工單#199 台中汝川店-TM3","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"08/26 10:00\",\"id\":\"15\"},{\"value\":\"08/26 11:38\",\"id\":\"16\"},{\"id\":\"17\",\"value\":\"卡貨未取出\"},{\"value\":\"請店鋪協助排除\",\"id\":\"18\"},{\"id\":\"19\",\"value\":\"無\"}]","created_on":"2024-08-26T05:55:09Z","custom_fields":[{"id":15,"name":"到場時間","value":"08/26 10:00"},{"id":16,"name":"離場時間","value":"08/26 11:38"},{"id":17,"name":"實際故障問題","value":"卡貨未取出"},{"id":18,"name":"維修作業","value":"請店鋪協助排除"},{"id":19,"name":"更換零件","value":"無"}],"hours":1.63,"id":182,"issue":{"id":199},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-26","updated_on":"2024-08-26T05:55:09Z","user":{"id":11,"name":"黃柏智"}}},"reply":[{"text":"上傳工時1:38小時","type":"text"}]}]


type: message
mtype: text
mtext: 完成] #200 到場時間：08/26 10:00 離場時間：08/26 11:38 故障狀況回報：卡貨未取出 維修作業：請店鋪協助排除 更換零件：無
mid: 523147849325346978
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":"卡貨未取出","begin_time":"08/26 10:00","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"08/26 11:38","failure_cause":null,"from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"台中汝川店-TM4","repair_parts":"無","repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-26","tid":"200","title":" 到場時間","to_status":11,"tools":null,"work_desc":"請店鋪協助排除"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[完成]工單#200 台中汝川店-TM4","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"08/26 10:00\",\"id\":\"15\"},{\"id\":\"16\",\"value\":\"08/26 11:38\"},{\"value\":\"卡貨未取出\",\"id\":\"17\"},{\"value\":\"請店鋪協助排除\",\"id\":\"18\"},{\"id\":\"19\",\"value\":\"無\"}]","created_on":"2024-08-26T05:55:23Z","custom_fields":[{"id":15,"name":"到場時間","value":"08/26 10:00"},{"id":16,"name":"離場時間","value":"08/26 11:38"},{"id":17,"name":"實際故障問題","value":"卡貨未取出"},{"id":18,"name":"維修作業","value":"請店鋪協助排除"},{"id":19,"name":"更換零件","value":"無"}],"hours":1.63,"id":183,"issue":{"id":200},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-26","updated_on":"2024-08-26T05:55:23Z","user":{"id":11,"name":"黃柏智"}}},"reply":[{"text":"上傳工時1:38小時","type":"text"}]}]


type: message
mtype: text
mtext: [新建立] AIO觸控異常：銅鑼京元店-TM3
mid: 523148027482341654
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"AIO觸控異常","date_work":null,"dealer":null,"desc":"AIO觸控異常","end_time":null,"failure_cause":null,"imperson":"jimmy.huang","imperson_rid":"11","location":"銅鑼京元店","machid":"銅鑼京元店-TM3","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","title":"銅鑼京元店-TM3 AIO觸控異常","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":11,"name":"黃柏智"},"closed_on":null,"created_on":"2024-08-26T05:57:08Z","custom_fields":[{"id":1,"name":"機器代號","value":"銅鑼京元店-TM3"},{"id":2,"name":"地點","value":"銅鑼京元店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"AIO觸控異常","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"203","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-08-26","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"銅鑼京元店-TM3 AIO觸控異常","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-08-26T05:57:08Z"}},"reply":[{"text":"收到黃糜鹿[新建立]工單","type":"text"},{"text":"創建工單#203成功","type":"text"}]}]


type: message
mtype: text
mtext: [待派工] #203 故障問題：AIO觸控異常 需帶工具：AIO 處理單位：工程部
mid: 523148117240185088
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
ret: [{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#203 銅鑼京元店-TM3","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"工程部","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"AIO觸控異常","from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"銅鑼京元店-TM3","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-26","tid":"203","title":" 故障問題","to_status":8,"tools":"AIO","work_desc":null}


type: message
mtype: text
mtext: [已派工] #203 現場維修日期：8/27 派工車號：AAA-3259 @彭祥維
mid: 523148169753395492
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: U5d8fd4cca8b9c38977901b06cbf403aa
syn:
{"actual_failure_cause":null,"assigned":"16","assigned_user":"popo","begin_time":null,"car_plate":"AAA-3259","category":"現場維修日期","date_work":"8/27","dealer":null,"desc":"現場維修日期","due_date":null,"end_time":null,"failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"銅鑼京元店-TM3","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-26","tid":"203","title":" 現場維修日期","to_status":9,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[已派工]工單#203 銅鑼京元店-TM3","type":"text"},{"text":"指派給popo","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #198 到場時間：8/26 13:00 離場時間：8/26 14:15 故障狀況回報：出貨失敗 維修作業：遠端確認機台做動正常，店鋪後續補貨後銷售也正常，研判為補貨問題 更換零件：無
mid: 523150583037690526
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":"出貨失敗","begin_time":"8/26 13:00","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"8/26 14:15","failure_cause":null,"from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"二林矽品店-TM3","repair_parts":"無","repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-26","tid":"198","title":" 到場時間","to_status":11,"tools":null,"work_desc":"遠端確認機台做動正常，店鋪後續補貨後銷售也正常，研判為補貨問題"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[完成]工單#198 二林矽品店-TM3","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"id\":\"15\",\"value\":\"8/26 13:00\"},{\"id\":\"16\",\"value\":\"8/26 14:15\"},{\"id\":\"17\",\"value\":\"出貨失敗\"},{\"value\":\"遠端確認機台做動正常，店鋪後續補貨後銷售也正常，研判為補貨問題\",\"id\":\"18\"},{\"value\":\"無\",\"id\":\"19\"}]","created_on":"2024-08-26T06:22:32Z","custom_fields":[{"id":15,"name":"到場時間","value":"8/26 13:00"},{"id":16,"name":"離場時間","value":"8/26 14:15"},{"id":17,"name":"實際故障問題","value":"出貨失敗"},{"id":18,"name":"維修作業","value":"遠端確認機台做動正常，店鋪後續補貨後銷售也正常，研判為補貨問題"},{"id":19,"name":"更換零件","value":"無"}],"hours":1.25,"id":184,"issue":{"id":198},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-26","updated_on":"2024-08-26T06:22:32Z","user":{"id":11,"name":"黃柏智"}}},"reply":[{"text":"上傳工時1:15小時","type":"text"}]}]


type: message
mtype: text
mtext: [已派工] #203 現場維修日期：8/28 派工車號：AAA-3259 @彭祥維
mid: 523151721137701299
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: U5d8fd4cca8b9c38977901b06cbf403aa
syn:
{"actual_failure_cause":null,"assigned":"16","assigned_user":"popo","begin_time":null,"car_plate":"AAA-3259","category":"現場維修日期","date_work":"8/28","dealer":null,"desc":"現場維修日期","due_date":"2024-08-27","end_time":null,"failure_cause":null,"from_status":9,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"銅鑼京元店-TM3","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-26","tid":"203","title":" 現場維修日期","to_status":9,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[已派工]工單#203 銅鑼京元店-TM3","type":"text"},{"text":"指派給popo","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #196 到場時間：11:00 離場時間：11:30 故障狀況回報：左櫃溫度異常 維修作業：更換溫控線 更換零件：溫控線x1
mid: 523163867673526551
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ufc9e46a32ad155f736cb3fa04b3d758f
syn:
{"actual_failure_cause":"左櫃溫度異常","begin_time":"11:00","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":"2024-08-26","end_time":"11:30","failure_cause":null,"from_status":9,"imperson":"smallan","imperson_rid":"13","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"新竹元太店-TM3","repair_parts":"溫控線x1","repairing_parts":null,"rg":"全家IVM","sender":"陳昱安","start_date":"2024-08-26","tid":"196","title":" 到場時間","to_status":11,"tools":null,"work_desc":"更換溫控線"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到陳昱安[完成]工單#196 新竹元太店-TM3","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"11:00\",\"id\":\"15\"},{\"id\":\"16\",\"value\":\"11:30\"},{\"value\":\"左櫃溫度異常\",\"id\":\"17\"},{\"value\":\"更換溫控線\",\"id\":\"18\"},{\"value\":\"溫控線x1\",\"id\":\"19\"}]","created_on":"2024-08-26T08:34:31Z","custom_fields":[{"id":15,"name":"到場時間","value":"11:00"},{"id":16,"name":"離場時間","value":"11:30"},{"id":17,"name":"實際故障問題","value":"左櫃溫度異常"},{"id":18,"name":"維修作業","value":"更換溫控線"},{"id":19,"name":"更換零件","value":"溫控線x1"}],"hours":0.5,"id":185,"issue":{"id":196},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-26","updated_on":"2024-08-26T08:34:31Z","user":{"id":13,"name":"陳昱安"}}},"reply":[{"text":"上傳工時0:30小時","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #202 到場時間：12:30 離場時間：13:00 故障狀況回報：左櫃出貨異常 維修作業：更換推桿馬達編碼器、出貨測試 更換零件：編碼器x1
mid: 523164029775774049
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ufc9e46a32ad155f736cb3fa04b3d758f
syn:
{"actual_failure_cause":"左櫃出貨異常","begin_time":"12:30","car_plate":null,"category":"出貨失敗通知","date_work":null,"dealer":null,"desc":"出貨失敗通知","due_date":"2024-08-26","end_time":"13:00","failure_cause":null,"from_status":9,"imperson":"smallan","imperson_rid":"13","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"清大金大店-TM6","repair_parts":"編碼器x1","repairing_parts":null,"rg":"全家IVM","sender":"陳昱安","start_date":"2024-08-26","tid":"202","title":" 出貨失敗通知","to_status":11,"tools":null,"work_desc":"更換推桿馬達編碼器、出貨測試"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到陳昱安[完成]工單#202 清大金大店-TM6","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"12:30\",\"id\":\"15\"},{\"id\":\"16\",\"value\":\"13:00\"},{\"id\":\"17\",\"value\":\"左櫃出貨異常\"},{\"id\":\"18\",\"value\":\"更換推桿馬達編碼器、出貨測試\"},{\"value\":\"編碼器x1\",\"id\":\"19\"}]","created_on":"2024-08-26T08:36:07Z","custom_fields":[{"id":15,"name":"到場時間","value":"12:30"},{"id":16,"name":"離場時間","value":"13:00"},{"id":17,"name":"實際故障問題","value":"左櫃出貨異常"},{"id":18,"name":"維修作業","value":"更換推桿馬達編碼器、出貨測試"},{"id":19,"name":"更換零件","value":"編碼器x1"}],"hours":0.5,"id":186,"issue":{"id":202},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-26","updated_on":"2024-08-26T08:36:07Z","user":{"id":13,"name":"陳昱安"}}},"reply":[{"text":"上傳工時0:30小時","type":"text"}]}]


type: message
mtype: text
mtext: [新建立] 滙聚工程師已將機台內部線路整理完成，龍雲更換主機後還是無法切換成運補頁面，只停留在維護畫面中：【新北板橋】亞東醫院：南棟-10F［中吉冷凍微波］ @黃糜鹿
mid: 523167191491936663
src_type: group
group_id: Ccd427a76a97aa2ebdb6485418eb2017e
sender_id: U86361abf9a9ee61b1f31952524355fab
mentionees: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"assigned":"11","assigned_user":"jimmy.huang","begin_time":null,"car_plate":null,"category":"滙聚工程師已將機台內部線路整理完成，龍雲更換主機後還是無法切換成運補頁面，只停留在維護畫面中：【新北板橋】亞東醫院","date_work":null,"dealer":null,"desc":"滙聚工程師已將機台內部線路整理完成，龍雲更換主機後還是無法切換成運補頁面，只停留在維護畫面中：【新北板橋】亞東醫院","end_time":null,"failure_cause":null,"imperson":"niel@converge","imperson_rid":"20","location":"10F［中吉冷凍微波］","machid":"【新北板橋】亞東醫院：南棟-10F［中吉冷凍微波］","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"滙聚","sender":"Niel😎","title":"【新北板橋】亞東醫院：南棟-10F［中吉冷凍微波］ 滙聚工程師已將機台內部線路整理完成，龍雲更換主機後還是無法切換成運補頁面，只停留在維護畫面中：【新北板橋】亞東醫院","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":20,"name":"ConvergeNiel"},"closed_on":null,"created_on":"2024-08-26T09:07:31Z","custom_fields":[{"id":1,"name":"機器代號","value":"【新北板橋】亞東醫院：南棟-10F［中吉冷凍微波］"},{"id":2,"name":"地點","value":"10F［中吉冷凍微波］"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"滙聚"},{"id":21,"name":"待換零件","value":""}],"description":"滙聚工程師已將機台內部線路整理完成，龍雲更換主機後還是無法切換成運補頁面，只停留在維護畫面中：【新北板橋】亞東醫院","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"204","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-08-26","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"【新北板橋】亞東醫院：南棟-10F［中吉冷凍微波］ 滙聚工程師已將機台內部線路整理完成，龍雲更換主機後還是無法切換成運補頁面，只停留在維護畫面中：【新北板橋】亞東醫院","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-08-26T09:07:31Z"}},"reply":[{"text":"收到Niel😎[新建立]工單","type":"text"},{"text":"指派給jimmy.huang","type":"text"},{"text":"創建工單#204成功","type":"text"}]}]


type: message
mtype: text
mtext: [待確認] #204 待換零件：主板、貨道板 @Arthur (沈修羽_龍雲數位)
mid: 523168661125464341
src_type: group
group_id: Ccd427a76a97aa2ebdb6485418eb2017e
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: U7e9d89591df02e5d2faaece314fac232
syn:
{"actual_failure_cause":null,"assigned":"15","assigned_user":"arthur.shen","begin_time":null,"car_plate":null,"category":"待換零件","date_work":null,"dealer":null,"desc":"待換零件","due_date":null,"end_time":null,"failure_cause":null,"from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"【新北板橋】亞東醫院：南棟-10F［中吉冷凍微波］","repair_parts":null,"repairing_parts":"主板、貨道板","rg":"滙聚","sender":"黃糜鹿","start_date":"2024-08-26","tid":"204","title":" 待換零件","to_status":13,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[待確認]工單#204 【新北板橋】亞東醫院：南棟-10F［中吉冷凍微波］","type":"text"},{"text":"指派給arthur.shen","type":"text"}]}]


type: message
mtype: text
mtext: @Niel😎 以下提供#204板橋亞東派工費報價單，也有email給你
mid: 523211360297812049
src_type: group
group_id: Ccd427a76a97aa2ebdb6485418eb2017e
sender_id: U7e9d89591df02e5d2faaece314fac232
mentionees: U86361abf9a9ee61b1f31952524355fab
syn:
{"actual_failure_cause":null,"assigned":"20","assigned_user":"niel@converge","begin_time":null,"car_plate":null,"category":null,"date_work":null,"dealer":null,"desc":null,"due_date":null,"end_time":null,"failure_cause":null,"from_status":13,"imperson":"arthur.shen","imperson_rid":"15","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"【新北板橋】亞東醫院：南棟-10F［中吉冷凍微波］","repair_parts":null,"repairing_parts":null,"rg":"滙聚","sender":"Arthur (沈修羽_龍雲數位)","start_date":"2024-08-26","tid":"204","title":" ","to_status":null,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到Arthur (沈修羽_龍雲數位)更新工單#204 【新北板橋】亞東醫院：南棟-10F［中吉冷凍微波］","type":"text"},{"text":"指派給niel@converge","type":"text"}]}]


type: message
mtype: text
mtext: [新建立] 同仁到現場發現大螢幕只顯示一半，重啟電腦後依舊，請在協助遠端處理：【桃園龜山】林口長庚：研究大樓研究中心-1F［中吉側取冷凍］ @黃糜鹿
mid: 523292945131765908
src_type: group
group_id: Ccd427a76a97aa2ebdb6485418eb2017e
sender_id: U86361abf9a9ee61b1f31952524355fab
mentionees: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"assigned":"11","assigned_user":"jimmy.huang","begin_time":null,"car_plate":null,"category":"同仁到現場發現大螢幕只顯示一半，重啟電腦後依舊，請在協助遠端處理：【桃園龜山】林口長庚","date_work":null,"dealer":null,"desc":"同仁到現場發現大螢幕只顯示一半，重啟電腦後依舊，請在協助遠端處理：【桃園龜山】林口長庚","end_time":null,"failure_cause":null,"imperson":"niel@converge","imperson_rid":"20","location":"1F［中吉側取冷凍］","machid":"【桃園龜山】林口長庚：研究大樓研究中心-1F［中吉側取冷凍］","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"滙聚","sender":"Niel😎","title":"【桃園龜山】林口長庚：研究大樓研究中心-1F［中吉側取冷凍］ 同仁到現場發現大螢幕只顯示一半，重啟電腦後依舊，請在協助遠端處理：【桃園龜山】林口長庚","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":20,"name":"ConvergeNiel"},"closed_on":null,"created_on":"2024-08-27T05:56:46Z","custom_fields":[{"id":1,"name":"機器代號","value":"【桃園龜山】林口長庚：研究大樓研究中心-1F［中吉側取冷凍］"},{"id":2,"name":"地點","value":"1F［中吉側取冷凍］"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"滙聚"},{"id":21,"name":"待換零件","value":""}],"description":"同仁到現場發現大螢幕只顯示一半，重啟電腦後依舊，請在協助遠端處理：【桃園龜山】林口長庚","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"205","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-08-27","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"【桃園龜山】林口長庚：研究大樓研究中心-1F［中吉側取冷凍］ 同仁到現場發現大螢幕只顯示一半，重啟電腦後依舊，請在協助遠端處理：【桃園龜山】林口長庚","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-08-27T05:56:46Z"}},"reply":[{"text":"收到Niel😎[新建立]工單","type":"text"},{"text":"指派給jimmy.huang","type":"text"},{"text":"創建工單#205成功","type":"text"}]}]


type: message
mtype: text
mid: 523303855421915463
src_type: group
group_id: Ccd427a76a97aa2ebdb6485418eb2017e
sender_id: U5d8fd4cca8b9c38977901b06cbf403aa
mtext:
[完成] #205
到場時間：08/27 1500
離場時間：08/27 1520
故障狀況回報：大螢幕廣告不完整
維修作業：請滙聚派人員前往測網速狀況及錄製大螢幕廣告輪播畫面，確認是否為全部畫面異常或是單張圖片的問題亦或是螢幕問題。

syn:
{"actual_failure_cause":"大螢幕廣告不完整","begin_time":"08/27 1500","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"08/27 1520","failure_cause":null,"from_status":1,"imperson":"popo","imperson_rid":"16","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"【桃園龜山】林口長庚：研究大樓研究中心-1F［中吉側取冷凍］","repair_parts":null,"repairing_parts":null,"rg":"滙聚","sender":"彭祥維","start_date":"2024-08-27","tid":"205","title":" 到場時間","to_status":11,"tools":null,"work_desc":"請滙聚派人員前往測網速狀況及錄製大螢幕廣告輪播畫面，確認是否為全部畫面異常或是單張圖片的問題亦或是螢幕問題。"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到彭祥維[完成]工單#205 【桃園龜山】林口長庚：研究大樓研究中心-1F［中吉側取冷凍］","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"08/27 1500\",\"id\":\"15\"},{\"value\":\"08/27 1520\",\"id\":\"16\"},{\"value\":\"大螢幕廣告不完整\",\"id\":\"17\"},{\"id\":\"18\",\"value\":\"請滙聚派人員前往測網速狀況及錄製大螢幕廣告輪播畫面，確認是否為全部畫面異常或是單張圖片的問題亦或是螢幕問題。\"}]","created_on":"2024-08-27T07:45:10Z","custom_fields":[{"id":15,"name":"到場時間","value":"08/27 1500"},{"id":16,"name":"離場時間","value":"08/27 1520"},{"id":17,"name":"實際故障問題","value":"大螢幕廣告不完整"},{"id":18,"name":"維修作業","value":"請滙聚派人員前往測網速狀況及錄製大螢幕廣告輪播畫面，確認是否為全部畫面異常或是單張圖片的問題亦或是螢幕問題。"},{"id":19,"name":"更換零件","value":""}],"hours":0.33,"id":187,"issue":{"id":205},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-27","updated_on":"2024-08-27T07:45:10Z","user":{"id":16,"name":"彭祥維"}}},"reply":[{"text":"上傳工時0:20小時","type":"text"}]}]


type: message
mtype: text
mtext: 【IVM設備】 【蘆竹長興店-TM5】 系統警告通知：2024年08月28日 18時27分07秒 蘆竹長興店-TM5「SCO 連線異常，請留意（錯誤碼：2022）」
mid: 523473667977118137
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"系統警告通知","date_work":null,"dealer":null,"desc":"SCO 連線異常，請留意（錯誤碼：2022）","end_time":null,"failure_cause":null,"imperson":"jimmy.huang","imperson_rid":"11","location":"蘆竹長興店","machid":"蘆竹長興店-TM5","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","title":"蘆竹長興店-TM5 系統警告通知","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":11,"name":"黃柏智"},"category":{"id":3,"name":"系統警告通知"},"closed_on":null,"created_on":"2024-08-28T11:52:05Z","custom_fields":[{"id":1,"name":"機器代號","value":"蘆竹長興店-TM5"},{"id":2,"name":"地點","value":"蘆竹長興店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"SCO 連線異常，請留意（錯誤碼：2022）","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"206","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-08-28","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"蘆竹長興店-TM5 系統警告通知","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-08-28T11:52:05Z"}},"reply":[{"text":"收到黃糜鹿[新建立]工單","type":"text"},{"text":"創建工單#206成功","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #206 到場時間：1820 離場時間：1918 故障狀況回報：富士通SCO斷線導致客戶抱怨，並使用公司資源處理富士通異常 維修作業：遠端協助報修 更換零件：無
mid: 523474641927799268
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":"富士通SCO斷線導致客戶抱怨，並使用公司資源處理富士通異常","begin_time":"1820","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"1918","failure_cause":null,"from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"蘆竹長興店-TM5","repair_parts":"無","repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-28","tid":"206","title":" 到場時間","to_status":11,"tools":null,"work_desc":"遠端協助報修"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[完成]工單#206 蘆竹長興店-TM5","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"1820\",\"id\":\"15\"},{\"value\":\"1918\",\"id\":\"16\"},{\"id\":\"17\",\"value\":\"富士通SCO斷線導致客戶抱怨，並使用公司資源處理富士通異常\"},{\"value\":\"遠端協助報修\",\"id\":\"18\"},{\"id\":\"19\",\"value\":\"無\"}]","created_on":"2024-08-28T12:01:46Z","custom_fields":[{"id":15,"name":"到場時間","value":"1820"},{"id":16,"name":"離場時間","value":"1918"},{"id":17,"name":"實際故障問題","value":"富士通SCO斷線導致客戶抱怨，並使用公司資源處理富士通異常"},{"id":18,"name":"維修作業","value":"遠端協助報修"},{"id":19,"name":"更換零件","value":"無"}],"hours":0.97,"id":188,"issue":{"id":206},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-28","updated_on":"2024-08-28T12:01:46Z","user":{"id":11,"name":"黃柏智"}}},"reply":[{"text":"上傳工時0:58小時","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #203 到場時間：09:00 離場時間：13:00 故障狀況回報：AIO觸控異常 維修作業：更換AIO 更換零件：AIO
mid: 523563209119498324
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U5d8fd4cca8b9c38977901b06cbf403aa
syn:
{"actual_failure_cause":"AIO觸控異常","begin_time":"09:00","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":"2024-08-28","end_time":"13:00","failure_cause":null,"from_status":9,"imperson":"popo","imperson_rid":"16","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"銅鑼京元店-TM3","repair_parts":"AIO","repairing_parts":null,"rg":"全家IVM","sender":"彭祥維","start_date":"2024-08-26","tid":"203","title":" 到場時間","to_status":11,"tools":null,"work_desc":"更換AIO"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到彭祥維[完成]工單#203 銅鑼京元店-TM3","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"09:00\",\"id\":\"15\"},{\"id\":\"16\",\"value\":\"13:00\"},{\"value\":\"AIO觸控異常\",\"id\":\"17\"},{\"id\":\"18\",\"value\":\"更換AIO\"},{\"value\":\"AIO\",\"id\":\"19\"}]","created_on":"2024-08-29T02:41:37Z","custom_fields":[{"id":15,"name":"到場時間","value":"09:00"},{"id":16,"name":"離場時間","value":"13:00"},{"id":17,"name":"實際故障問題","value":"AIO觸控異常"},{"id":18,"name":"維修作業","value":"更換AIO"},{"id":19,"name":"更換零件","value":"AIO"}],"hours":4,"id":189,"issue":{"id":203},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-29","updated_on":"2024-08-29T02:41:37Z","user":{"id":16,"name":"彭祥維"}}},"reply":[{"text":"上傳工時4:0小時","type":"text"}]}]


type: message
mtype: text
mid: 523580255660147013
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mtext:
【IVM設備】 【新埔田新店-TM3】
系統警告通知：2024年08月29日 12時28分51秒 新埔田新店-TM3新埔田新店-TM3販賣機的「左櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除」

syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"系統警告通知","date_work":null,"dealer":null,"desc":"左櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除","end_time":null,"failure_cause":null,"imperson":"jimmy.huang","imperson_rid":"11","location":"新埔田新店","machid":"新埔田新店-TM3","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","title":"新埔田新店-TM3 系統警告通知","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":11,"name":"黃柏智"},"category":{"id":3,"name":"系統警告通知"},"closed_on":null,"created_on":"2024-08-29T05:30:57Z","custom_fields":[{"id":1,"name":"機器代號","value":"新埔田新店-TM3"},{"id":2,"name":"地點","value":"新埔田新店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"左櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"207","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-08-29","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"新埔田新店-TM3 系統警告通知","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-08-29T05:30:57Z"}},"reply":[{"text":"收到黃糜鹿[新建立]工單","type":"text"},{"text":"創建工單#207成功","type":"text"}]}]


type: message
mtype: text
mtext: [待派工] #207 故障問題：防盜板無法對準取貨口插銷 需帶工具：M4自攻牙螺絲*6 電鑽 十字 一字 套筒組 六角板手組 WD-40(精密電器清潔) 處理單位：東宜
mid: 523580441400443259
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
ret: [{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#207 新埔田新店-TM3","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"東宜","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"防盜板無法對準取貨口插銷","from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"新埔田新店-TM3","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-29","tid":"207","title":" 故障問題","to_status":8,"tools":"M4自攻牙螺絲*6 電鑽 十字 一字 套筒組 六角板手組 WD-40(精密電器清潔)","work_desc":null}


type: message
mtype: text
mtext: [新建立] 8/26中午12點半後，機台就無上傳溫度，今日有消費者買到壞掉的商品，請先遠端協助停止營業，並釐清下失溫的可能：【新北板橋】亞東醫院：南棟-B1［中吉冷凍微波］
mid: 523587567908553273
src_type: group
group_id: Ccd427a76a97aa2ebdb6485418eb2017e
sender_id: U86361abf9a9ee61b1f31952524355fab
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"8/26中午12點半後，機台就無上傳溫度，今日有消費者買到壞掉的商品，請先遠端協助停止營業，並釐清下失溫的可能：【新北板橋】亞東醫院","date_work":null,"dealer":null,"desc":"8/26中午12點半後，機台就無上傳溫度，今日有消費者買到壞掉的商品，請先遠端協助停止營業，並釐清下失溫的可能：【新北板橋】亞東醫院","end_time":null,"failure_cause":null,"imperson":"niel@converge","imperson_rid":"20","location":"B1［中吉冷凍微波］","machid":"【新北板橋】亞東醫院：南棟-B1［中吉冷凍微波］","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"滙聚","sender":"Niel😎","title":"【新北板橋】亞東醫院：南棟-B1［中吉冷凍微波］ 8/26中午12點半後，機台就無上傳溫度，今日有消費者買到壞掉的商品，請先遠端協助停止營業，並釐清下失溫的可能：【新北板橋】亞東醫院","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":20,"name":"ConvergeNiel"},"author":{"id":20,"name":"ConvergeNiel"},"closed_on":null,"created_on":"2024-08-29T06:43:35Z","custom_fields":[{"id":1,"name":"機器代號","value":"【新北板橋】亞東醫院：南棟-B1［中吉冷凍微波］"},{"id":2,"name":"地點","value":"B1［中吉冷凍微波］"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"滙聚"},{"id":21,"name":"待換零件","value":""}],"description":"8/26中午12點半後，機台就無上傳溫度，今日有消費者買到壞掉的商品，請先遠端協助停止營業，並釐清下失溫的可能：【新北板橋】亞東醫院","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"208","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-08-29","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"【新北板橋】亞東醫院：南棟-B1［中吉冷凍微波］ 8/26中午12點半後，機台就無上傳溫度，今日有消費者買到壞掉的商品，請先遠端協助停止營業，並釐清下失溫的可能：【新北板橋】亞東醫院","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-08-29T06:43:35Z"}},"reply":[{"text":"收到Niel😎[新建立]工單","type":"text"},{"text":"創建工單#208成功","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #208 到場時間：1500 離場時間：1552 故障狀況回報：協助鎖機暫不販售 維修作業：遠端鎖機，並確認畫面為系統維護中 更換零件：無
mid: 523594605565050949
src_type: group
group_id: Ccd427a76a97aa2ebdb6485418eb2017e
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":"協助鎖機暫不販售","begin_time":"1500","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"1552","failure_cause":null,"from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"【新北板橋】亞東醫院：南棟-B1［中吉冷凍微波］","repair_parts":"無","repairing_parts":null,"rg":"滙聚","sender":"黃糜鹿","start_date":"2024-08-29","tid":"208","title":" 到場時間","to_status":11,"tools":null,"work_desc":"遠端鎖機，並確認畫面為系統維護中"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[完成]工單#208 【新北板橋】亞東醫院：南棟-B1［中吉冷凍微波］","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"id\":\"15\",\"value\":\"1500\"},{\"value\":\"1552\",\"id\":\"16\"},{\"id\":\"17\",\"value\":\"協助鎖機暫不販售\"},{\"id\":\"18\",\"value\":\"遠端鎖機，並確認畫面為系統維護中\"},{\"id\":\"19\",\"value\":\"無\"}]","created_on":"2024-08-29T07:53:30Z","custom_fields":[{"id":15,"name":"到場時間","value":"1500"},{"id":16,"name":"離場時間","value":"1552"},{"id":17,"name":"實際故障問題","value":"協助鎖機暫不販售"},{"id":18,"name":"維修作業","value":"遠端鎖機，並確認畫面為系統維護中"},{"id":19,"name":"更換零件","value":"無"}],"hours":0.87,"id":190,"issue":{"id":208},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-29","updated_on":"2024-08-29T07:53:30Z","user":{"id":11,"name":"黃柏智"}}},"reply":[{"text":"上傳工時0:52小時","type":"text"}]}]


type: message
mtype: text
mtext: [已派工] #207 現場維修日期：8/29 派工車號：561-LCM
mid: 523596803464495314
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
ret: [{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[已派工]工單#207 新埔田新店-TM3","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":"561-LCM","category":"現場維修日期","date_work":"8/29","dealer":null,"desc":"現場維修日期","due_date":null,"end_time":null,"failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"新埔田新店-TM3","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-29","tid":"207","title":" 現場維修日期","to_status":9,"tools":null,"work_desc":null}


type: message
mtype: text
mtext: 完成] #203 到場時間：15:28 離場時間：16:28 故障狀況回報：防盜板歪斜 維修作業：將防盜板右後滑軌鐵條使用自攻螺絲鎖緊完成修復。測試購物正常。 更換零件：無
mid: 523600645027004825
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":"防盜板歪斜","begin_time":"15:28","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":"2024-08-28","end_time":"16:28","failure_cause":null,"from_status":11,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"銅鑼京元店-TM3","repair_parts":"無","repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-26","tid":"203","title":" 到場時間","to_status":11,"tools":null,"work_desc":"將防盜板右後滑軌鐵條使用自攻螺絲鎖緊完成修復。測試購物正常。"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[完成]工單#203 銅鑼京元店-TM3","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"id\":\"15\",\"value\":\"15:28\"},{\"value\":\"16:28\",\"id\":\"16\"},{\"value\":\"防盜板歪斜\",\"id\":\"17\"},{\"value\":\"將防盜板右後滑軌鐵條使用自攻螺絲鎖緊完成修復。測試購物正常。\",\"id\":\"18\"},{\"id\":\"19\",\"value\":\"無\"}]","created_on":"2024-08-29T08:53:30Z","custom_fields":[{"id":15,"name":"到場時間","value":"15:28"},{"id":16,"name":"離場時間","value":"16:28"},{"id":17,"name":"實際故障問題","value":"防盜板歪斜"},{"id":18,"name":"維修作業","value":"將防盜板右後滑軌鐵條使用自攻螺絲鎖緊完成修復。測試購物正常。"},{"id":19,"name":"更換零件","value":"無"}],"hours":1,"id":191,"issue":{"id":203},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-29","updated_on":"2024-08-29T08:53:30Z","user":{"id":11,"name":"黃柏智"}}},"reply":[{"text":"上傳工時1:0小時","type":"text"}]}]


type: message
mtype: text
mtext: 完成] #207 到場時間：15:28 離場時間：16:28 故障狀況回報：防盜板歪斜 維修作業：將防盜板右後滑軌鐵條使用自攻螺絲鎖緊完成修復。測試購物正常。 更換零件：無
mid: 523600672273728101
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":"防盜板歪斜","begin_time":"15:28","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":"2024-08-29","end_time":"16:28","failure_cause":null,"from_status":9,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"新埔田新店-TM3","repair_parts":"無","repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-29","tid":"207","title":" 到場時間","to_status":11,"tools":null,"work_desc":"將防盜板右後滑軌鐵條使用自攻螺絲鎖緊完成修復。測試購物正常。"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[完成]工單#207 新埔田新店-TM3","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"id\":\"15\",\"value\":\"15:28\"},{\"id\":\"16\",\"value\":\"16:28\"},{\"value\":\"防盜板歪斜\",\"id\":\"17\"},{\"value\":\"將防盜板右後滑軌鐵條使用自攻螺絲鎖緊完成修復。測試購物正常。\",\"id\":\"18\"},{\"value\":\"無\",\"id\":\"19\"}]","created_on":"2024-08-29T08:53:46Z","custom_fields":[{"id":15,"name":"到場時間","value":"15:28"},{"id":16,"name":"離場時間","value":"16:28"},{"id":17,"name":"實際故障問題","value":"防盜板歪斜"},{"id":18,"name":"維修作業","value":"將防盜板右後滑軌鐵條使用自攻螺絲鎖緊完成修復。測試購物正常。"},{"id":19,"name":"更換零件","value":"無"}],"hours":1,"id":192,"issue":{"id":207},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-29","updated_on":"2024-08-29T08:53:46Z","user":{"id":11,"name":"黃柏智"}}},"reply":[{"text":"上傳工時1:0小時","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #203 到場時間：09:00 離場時間：13:00 故障狀況回報：AIO觸控異常 維修作業：更換AIO 更換零件：AIO
mid: 523600690090606710
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":"AIO觸控異常","begin_time":"09:00","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":"2024-08-28","end_time":"13:00","failure_cause":null,"from_status":11,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"銅鑼京元店-TM3","repair_parts":"AIO","repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-26","tid":"203","title":" 到場時間","to_status":11,"tools":null,"work_desc":"更換AIO"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[完成]工單#203 銅鑼京元店-TM3","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"09:00\",\"id\":\"15\"},{\"id\":\"16\",\"value\":\"13:00\"},{\"id\":\"17\",\"value\":\"AIO觸控異常\"},{\"value\":\"更換AIO\",\"id\":\"18\"},{\"id\":\"19\",\"value\":\"AIO\"}]","created_on":"2024-08-29T08:53:56Z","custom_fields":[{"id":15,"name":"到場時間","value":"09:00"},{"id":16,"name":"離場時間","value":"13:00"},{"id":17,"name":"實際故障問題","value":"AIO觸控異常"},{"id":18,"name":"維修作業","value":"更換AIO"},{"id":19,"name":"更換零件","value":"AIO"}],"hours":4,"id":193,"issue":{"id":203},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-29","updated_on":"2024-08-29T08:53:56Z","user":{"id":11,"name":"黃柏智"}}},"reply":[{"text":"上傳工時4:0小時","type":"text"}]}]


type: message
mtype: text
mtext: #205
mid: 523724733830135970
src_type: user
sender_id: U27d5aec4cdafec493ecec9fbd6003459
ret:
{"exit":0,"out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":20,"name":"ConvergeNiel"},"closed_on":"2024-08-27T07:45:09Z","created_on":"2024-08-27T05:56:46Z","custom_fields":[{"id":1,"name":"機器代號","value":"【桃園龜山】林口長庚：研究大樓研究中心-1F［中吉側取冷凍］"},{"id":2,"name":"地點","value":"1F［中吉側取冷凍］"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"滙聚"},{"id":21,"name":"待換零件","value":""}],"description":"同仁到現場發現大螢幕只顯示一半，重啟電腦後依舊，請在協助遠端處理：【桃園龜山】林口長庚","done_ratio":0,"due_date":"2024-08-27","estimated_hours":null,"id":205,"is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"spent_hours":0.333333333333333,"start_date":"2024-08-27","status":{"id":11,"is_closed":true,"name":"完成"},"subject":"【桃園龜山】林口長庚：研究大樓研究中心-1F［中吉側取冷凍］ 同仁到現場發現大螢幕只顯示一半，重啟電腦後依舊，請在協助遠端處理：【桃園龜山】林口長庚","total_estimated_hours":null,"total_spent_hours":0.333333333333333,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-08-27T07:45:09Z"}},"reply":[{"text":"收到胡崇賢查詢工單#205","type":"text"}]}


type: message
mtype: text
mid: 523885739068096961
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mtext:
【IVM設備】 【新莊北醫店-TM5】
系統警告通知：2024年08月31日 15時58分42秒 新莊北醫店-TM5新莊北醫店-TM5販賣機的「右櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除」

syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"系統警告通知","date_work":null,"dealer":null,"desc":"右櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除","end_time":null,"failure_cause":null,"imperson":"jimmy.huang","imperson_rid":"11","location":"新莊北醫店","machid":"新莊北醫店-TM5","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","title":"新莊北醫店-TM5 系統警告通知","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":11,"name":"黃柏智"},"category":{"id":3,"name":"系統警告通知"},"closed_on":null,"created_on":"2024-08-31T08:05:50Z","custom_fields":[{"id":1,"name":"機器代號","value":"新莊北醫店-TM5"},{"id":2,"name":"地點","value":"新莊北醫店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"右櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"209","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-08-31","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"新莊北醫店-TM5 系統警告通知","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-08-31T08:05:50Z"}},"reply":[{"text":"收到黃糜鹿[新建立]工單","type":"text"},{"text":"創建工單#209成功","type":"text"}]}]


type: message
mtype: text
mtext: [待派工] #209 故障問題：卡貨 需帶工具：微動開關 處理單位：工程部
mid: 523885855065768257
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
ret: [{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#209 新莊北醫店-TM5","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"工程部","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"卡貨","from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"新莊北醫店-TM5","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-31","tid":"209","title":" 故障問題","to_status":8,"tools":"微動開關","work_desc":null}


type: message
mtype: text
mtext: [已派工] #209 現場維修日期：8/31 派工車號：BUW-1502 @陳昱安
mid: 523886029884096834
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: Ufc9e46a32ad155f736cb3fa04b3d758f
syn:
{"actual_failure_cause":null,"assigned":"13","assigned_user":"smallan","begin_time":null,"car_plate":"BUW-1502","category":"現場維修日期","date_work":"8/31","dealer":null,"desc":"現場維修日期","due_date":null,"end_time":null,"failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"新莊北醫店-TM5","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-31","tid":"209","title":" 現場維修日期","to_status":9,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[已派工]工單#209 新莊北醫店-TM5","type":"text"},{"text":"指派給smallan","type":"text"}]}]


type: message
mtype: text
mtext: ［新建立］ 門鎖故障：基隆長樂店TM4 @黃糜鹿
mid: 523913980508111489
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ud7bab4275089a33923e9720871bf1782
mentionees: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"assigned":"11","assigned_user":"jimmy.huang","begin_time":null,"car_plate":null,"category":"門鎖故障","date_work":null,"dealer":null,"desc":"門鎖故障","end_time":null,"failure_cause":null,"imperson":"nico","imperson_rid":"12","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"趙瑩Nico","title":" 門鎖故障","to_status":1,"tools":null,"work_desc":null}


type: message
mtype: text
mtext: ［新建立］ 門鎖故障：基隆長樂店-TM4 @黃糜鹿
mid: 523914002502517177
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ud7bab4275089a33923e9720871bf1782
mentionees: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"assigned":"11","assigned_user":"jimmy.huang","begin_time":null,"car_plate":null,"category":"門鎖故障","date_work":null,"dealer":null,"desc":"門鎖故障","end_time":null,"failure_cause":null,"imperson":"nico","imperson_rid":"12","location":"基隆長樂店","machid":"基隆長樂店-TM4","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"趙瑩Nico","title":"基隆長樂店-TM4 門鎖故障","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":12,"name":"趙瑩"},"closed_on":null,"created_on":"2024-08-31T12:46:25Z","custom_fields":[{"id":1,"name":"機器代號","value":"基隆長樂店-TM4"},{"id":2,"name":"地點","value":"基隆長樂店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"門鎖故障","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"210","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-08-31","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"基隆長樂店-TM4 門鎖故障","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-08-31T12:46:25Z"}},"reply":[{"text":"收到趙瑩Nico[新建立]工單","type":"text"},{"text":"指派給jimmy.huang","type":"text"},{"text":"創建工單#210成功","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #209 到場時間：16:30 離場時間：18:30 故障狀況回報：右櫃出貨異常 維修作業：商品卡在升降梯底部，重新復位，出貨測試 更換零件：
mid: 523932157916479977
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ufc9e46a32ad155f736cb3fa04b3d758f
syn:
{"actual_failure_cause":"右櫃出貨異常","begin_time":"16:30","car_plate":null,"category":"出貨失敗通知","date_work":null,"dealer":null,"desc":"出貨失敗通知","due_date":"2024-08-31","end_time":"18:30","failure_cause":null,"from_status":9,"imperson":"smallan","imperson_rid":"13","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"新莊北醫店-TM5","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"陳昱安","start_date":"2024-08-31","tid":"209","title":" 出貨失敗通知","to_status":11,"tools":null,"work_desc":"商品卡在升降梯底部，重新復位，出貨測試"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到陳昱安[完成]工單#209 新莊北醫店-TM5","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"id\":\"15\",\"value\":\"16:30\"},{\"id\":\"16\",\"value\":\"18:30\"},{\"id\":\"17\",\"value\":\"右櫃出貨異常\"},{\"value\":\"商品卡在升降梯底部，重新復位，出貨測試\",\"id\":\"18\"}]","created_on":"2024-08-31T15:46:47Z","custom_fields":[{"id":15,"name":"到場時間","value":"16:30"},{"id":16,"name":"離場時間","value":"18:30"},{"id":17,"name":"實際故障問題","value":"右櫃出貨異常"},{"id":18,"name":"維修作業","value":"商品卡在升降梯底部，重新復位，出貨測試"},{"id":19,"name":"更換零件","value":""}],"hours":2,"id":194,"issue":{"id":209},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-31","updated_on":"2024-08-31T15:46:47Z","user":{"id":13,"name":"陳昱安"}}},"reply":[{"text":"上傳工時2:0小時","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #210 到場時間：20:18 離場時間：20:53 故障狀況回報：無異常 維修作業：無 更換零件：無
mid: 523932604744073235
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":"無異常","begin_time":"20:18","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"20:53","failure_cause":null,"from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"基隆長樂店-TM4","repair_parts":"無","repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-08-31","tid":"210","title":" 到場時間","to_status":11,"tools":null,"work_desc":"無"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[完成]工單#210 基隆長樂店-TM4","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"20:18\",\"id\":\"15\"},{\"value\":\"20:53\",\"id\":\"16\"},{\"value\":\"無異常\",\"id\":\"17\"},{\"value\":\"無\",\"id\":\"18\"},{\"id\":\"19\",\"value\":\"無\"}]","created_on":"2024-08-31T15:51:13Z","custom_fields":[{"id":15,"name":"到場時間","value":"20:18"},{"id":16,"name":"離場時間","value":"20:53"},{"id":17,"name":"實際故障問題","value":"無異常"},{"id":18,"name":"維修作業","value":"無"},{"id":19,"name":"更換零件","value":"無"}],"hours":0.58,"id":195,"issue":{"id":210},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-31","updated_on":"2024-08-31T15:51:13Z","user":{"id":11,"name":"黃柏智"}}},"reply":[{"text":"上傳工時0:35小時","type":"text"}]}]


type: message
mtype: text
mtext: [新建立] 螺旋掉落：高雄大林蒲店-TM3
mid: 524005701329879521
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"螺旋掉落","date_work":null,"dealer":null,"desc":"螺旋掉落","end_time":null,"failure_cause":null,"imperson":"jimmy.huang","imperson_rid":"11","location":"高雄大林蒲店","machid":"高雄大林蒲店-TM3","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","title":"高雄大林蒲店-TM3 螺旋掉落","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":11,"name":"黃柏智"},"closed_on":null,"created_on":"2024-09-01T03:57:34Z","custom_fields":[{"id":1,"name":"機器代號","value":"高雄大林蒲店-TM3"},{"id":2,"name":"地點","value":"高雄大林蒲店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"螺旋掉落","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"211","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-01","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"高雄大林蒲店-TM3 螺旋掉落","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-01T03:57:34Z"}},"reply":[{"text":"收到黃糜鹿[新建立]工單","type":"text"},{"text":"創建工單#211成功","type":"text"}]}]


type: message
mtype: text
mtext: [待派工] #211 故障問題：螺旋掉落 需帶工具：單馬達、馬達支架、旋轉軸、十字、一字、束帶、剪刀 處理單位：東宜
mid: 524005824457605572
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
ret: [{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#211 高雄大林蒲店-TM3","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"東宜","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"螺旋掉落","from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"高雄大林蒲店-TM3","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-01","tid":"211","title":" 故障問題","to_status":8,"tools":"單馬達、馬達支架、旋轉軸、十字、一字、束帶、剪刀","work_desc":null}


type: message
mtype: text
mtext: [已派工] #211 現場維修日期：9/1 派工車號：BJT-5763
mid: 524007776621166993
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
ret: [{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[已派工]工單#211 高雄大林蒲店-TM3","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":"BJT-5763","category":"現場維修日期","date_work":"9/1","dealer":null,"desc":"現場維修日期","due_date":null,"end_time":null,"failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"高雄大林蒲店-TM3","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-01","tid":"211","title":" 現場維修日期","to_status":9,"tools":null,"work_desc":null}


type: message
mtype: text
mtext: [新建立] 螺旋掉落：蘆竹長興店-TM5
mid: 524043369803677954
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"螺旋掉落","date_work":null,"dealer":null,"desc":"螺旋掉落","end_time":null,"failure_cause":null,"imperson":"jimmy.huang","imperson_rid":"11","location":"蘆竹長興店","machid":"蘆竹長興店-TM5","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","title":"蘆竹長興店-TM5 螺旋掉落","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":11,"name":"黃柏智"},"closed_on":null,"created_on":"2024-09-01T10:11:34Z","custom_fields":[{"id":1,"name":"機器代號","value":"蘆竹長興店-TM5"},{"id":2,"name":"地點","value":"蘆竹長興店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"螺旋掉落","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"212","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-01","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"蘆竹長興店-TM5 螺旋掉落","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-01T10:11:34Z"}},"reply":[{"text":"收到黃糜鹿[新建立]工單","type":"text"},{"text":"創建工單#212成功","type":"text"}]}]


type: message
mtype: text
mtext: [新建立] 網路重置：沙鹿靜宜店-TM4
mid: 524043548497543446
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"網路重置","date_work":null,"dealer":null,"desc":"網路重置","end_time":null,"failure_cause":null,"imperson":"jimmy.huang","imperson_rid":"11","location":"沙鹿靜宜店","machid":"沙鹿靜宜店-TM4","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","title":"沙鹿靜宜店-TM4 網路重置","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":11,"name":"黃柏智"},"closed_on":null,"created_on":"2024-09-01T10:13:20Z","custom_fields":[{"id":1,"name":"機器代號","value":"沙鹿靜宜店-TM4"},{"id":2,"name":"地點","value":"沙鹿靜宜店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"網路重置","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"213","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-01","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"沙鹿靜宜店-TM4 網路重置","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-01T10:13:20Z"}},"reply":[{"text":"收到黃糜鹿[新建立]工單","type":"text"},{"text":"創建工單#213成功","type":"text"}]}]


type: message
mtype: text
mtext: [待派工] #212 故障問題：螺旋掉落 需帶工具：單馬達、馬達支架、旋轉軸、十字、一字、束帶、剪刀 處理單位：工程部 @阿粲
mid: 524043678235230567
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: U3ebff1e3e48d46219059effdf19a926f
syn:
{"actual_failure_cause":null,"assigned":"7","assigned_user":"hong.liu","begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"工程部","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"螺旋掉落","from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"蘆竹長興店-TM5","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-01","tid":"212","title":" 故障問題","to_status":8,"tools":"單馬達、馬達支架、旋轉軸、十字、一字、束帶、剪刀","work_desc":null}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#212 蘆竹長興店-TM5","type":"text"},{"text":"指派給hong.liu","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #213 到場時間：16:00 離場時間：18:15 故障狀況回報：斷線 維修作業：防火墻重啟、網速測試 更換零件：無
mid: 524043880300020308
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":"斷線","begin_time":"16:00","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"18:15","failure_cause":null,"from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"沙鹿靜宜店-TM4","repair_parts":"無","repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-01","tid":"213","title":" 到場時間","to_status":11,"tools":null,"work_desc":"防火墻重啟、網速測試"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[完成]工單#213 沙鹿靜宜店-TM4","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"id\":\"15\",\"value\":\"16:00\"},{\"id\":\"16\",\"value\":\"18:15\"},{\"value\":\"斷線\",\"id\":\"17\"},{\"value\":\"防火墻重啟、網速測試\",\"id\":\"18\"},{\"id\":\"19\",\"value\":\"無\"}]","created_on":"2024-09-01T10:16:39Z","custom_fields":[{"id":15,"name":"到場時間","value":"16:00"},{"id":16,"name":"離場時間","value":"18:15"},{"id":17,"name":"實際故障問題","value":"斷線"},{"id":18,"name":"維修作業","value":"防火墻重啟、網速測試"},{"id":19,"name":"更換零件","value":"無"}],"hours":2.25,"id":196,"issue":{"id":213},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-01","updated_on":"2024-09-01T10:16:39Z","user":{"id":11,"name":"黃柏智"}}},"reply":[{"text":"上傳工時2:15小時","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #211 到場時間：15:30 離場時間：16:30 故障狀況回報：螺旋掉落 維修作業：檢測螺旋盤無損壞,重裝螺旋盤,調整測試正常 更換零件：無
mid: 524077965831569622
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":"螺旋掉落","begin_time":"15:30","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":"2024-09-01","end_time":"16:30","failure_cause":null,"from_status":9,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"高雄大林蒲店-TM3","repair_parts":"無","repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-01","tid":"211","title":" 到場時間","to_status":11,"tools":null,"work_desc":"檢測螺旋盤無損壞,重裝螺旋盤,調整測試正常"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[完成]工單#211 高雄大林蒲店-TM3","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"15:30\",\"id\":\"15\"},{\"id\":\"16\",\"value\":\"16:30\"},{\"id\":\"17\",\"value\":\"螺旋掉落\"},{\"id\":\"18\",\"value\":\"檢測螺旋盤無損壞,重裝螺旋盤,調整測試正常\"},{\"id\":\"19\",\"value\":\"無\"}]","created_on":"2024-09-01T15:55:15Z","custom_fields":[{"id":15,"name":"到場時間","value":"15:30"},{"id":16,"name":"離場時間","value":"16:30"},{"id":17,"name":"實際故障問題","value":"螺旋掉落"},{"id":18,"name":"維修作業","value":"檢測螺旋盤無損壞,重裝螺旋盤,調整測試正常"},{"id":19,"name":"更換零件","value":"無"}],"hours":1,"id":197,"issue":{"id":211},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-01","updated_on":"2024-09-01T15:55:15Z","user":{"id":11,"name":"黃柏智"}}},"reply":[{"text":"上傳工時1:0小時","type":"text"}]}]


type: message
mtype: text
mid: 524081130853368035
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U3ebff1e3e48d46219059effdf19a926f
mtext:
[完成] #212
到場時間：9/1 16:00
離場時間：9/1 18:00
故障狀況回報：螺旋脫落，商品擺放錯誤
維修作業：裝回螺旋，剛好店員在補貨，教他們如何正確擺放溫泉蛋及雞胸肉，出貨測試10次給他們看，確定出貨穩定性
更換零件：無

syn:
{"actual_failure_cause":"螺旋脫落，商品擺放錯誤","begin_time":"9/1 16:00","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"9/1 18:00","failure_cause":null,"from_status":8,"imperson":"hong.liu","imperson_rid":"7","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"蘆竹長興店-TM5","repair_parts":"無","repairing_parts":null,"rg":"全家IVM","sender":"阿粲","start_date":"2024-09-01","tid":"212","title":" 到場時間","to_status":11,"tools":null,"work_desc":"裝回螺旋，剛好店員在補貨，教他們如何正確擺放溫泉蛋及雞胸肉，出貨測試10次給他們看，確定出貨穩定性"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到阿粲[完成]工單#212 蘆竹長興店-TM5","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"id\":\"15\",\"value\":\"9/1 16:00\"},{\"id\":\"16\",\"value\":\"9/1 18:00\"},{\"id\":\"17\",\"value\":\"螺旋脫落，商品擺放錯誤\"},{\"value\":\"裝回螺旋，剛好店員在補貨，教他們如何正確擺放溫泉蛋及雞胸肉，出貨測試10次給他們看，確定出貨穩定性\",\"id\":\"18\"},{\"id\":\"19\",\"value\":\"無\"}]","created_on":"2024-09-01T16:26:53Z","custom_fields":[{"id":15,"name":"到場時間","value":"9/1 16:00"},{"id":16,"name":"離場時間","value":"9/1 18:00"},{"id":17,"name":"實際故障問題","value":"螺旋脫落，商品擺放錯誤"},{"id":18,"name":"維修作業","value":"裝回螺旋，剛好店員在補貨，教他們如何正確擺放溫泉蛋及雞胸肉，出貨測試10次給他們看，確定出貨穩定性"},{"id":19,"name":"更換零件","value":"無"}],"hours":2,"id":198,"issue":{"id":212},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-01","updated_on":"2024-09-01T16:26:53Z","user":{"id":7,"name":"劉燦宏"}}},"reply":[{"text":"上傳工時2:0小時","type":"text"}]}]


type: message
mtype: text
mtext: [新建立] 0D4出貨問題：蘆竹長興店-TM5 @黃糜鹿
mid: 524154765367312929
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ud7bab4275089a33923e9720871bf1782
mentionees: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"assigned":"11","assigned_user":"jimmy.huang","begin_time":null,"car_plate":null,"category":"0D4出貨問題","date_work":null,"dealer":null,"desc":"0D4出貨問題","end_time":null,"failure_cause":null,"imperson":"nico","imperson_rid":"12","location":"蘆竹長興店","machid":"蘆竹長興店-TM5","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"趙瑩Nico","title":"蘆竹長興店-TM5 0D4出貨問題","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":12,"name":"趙瑩"},"closed_on":null,"created_on":"2024-09-02T04:38:11Z","custom_fields":[{"id":1,"name":"機器代號","value":"蘆竹長興店-TM5"},{"id":2,"name":"地點","value":"蘆竹長興店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"0D4出貨問題","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"214","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-02","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"蘆竹長興店-TM5 0D4出貨問題","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-02T04:38:11Z"}},"reply":[{"text":"收到趙瑩Nico[新建立]工單","type":"text"},{"text":"指派給jimmy.huang","type":"text"},{"text":"創建工單#214成功","type":"text"}]}]


type: message
mtype: text
mid: 524156389971460424
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: Ud7bab4275089a33923e9720871bf1782
mtext:
@趙瑩Nico 昨天在店鋪群組裡面就有說到
店鋪反應的問題都是補貨造成的有傳了影片&建議店鋪事項
你不是有在群組裡面嗎?

更換為全履帶是可以的
只是會需請店鋪補貨時務必將寶特瓶擺齊
不然只是換另一種卡貨方式


type: message
mtype: text
mid: 524159111538671923
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mtext:
【IVM設備】 【桃園宏達電店-TM4】
系統警告通知：2024年09月02日 11時48分35秒 桃園宏達電店-TM4桃園宏達電店-TM4販賣機的「右櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除」

syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"系統警告通知","date_work":null,"dealer":null,"desc":"右櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除","end_time":null,"failure_cause":null,"imperson":"jimmy.huang","imperson_rid":"11","location":"桃園宏達電店","machid":"桃園宏達電店-TM4","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","title":"桃園宏達電店-TM4 系統警告通知","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":11,"name":"黃柏智"},"category":{"id":3,"name":"系統警告通知"},"closed_on":null,"created_on":"2024-09-02T05:21:21Z","custom_fields":[{"id":1,"name":"機器代號","value":"桃園宏達電店-TM4"},{"id":2,"name":"地點","value":"桃園宏達電店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"右櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"215","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-02","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"桃園宏達電店-TM4 系統警告通知","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-02T05:21:21Z"}},"reply":[{"text":"收到黃糜鹿[新建立]工單","type":"text"},{"text":"創建工單#215成功","type":"text"}]}]


type: message
mtype: text
mtext: [待派工] #215 故障問題：Y軸編碼器異常 需帶工具：編碼器 處理單位：工程部
mid: 524159228308095393
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
ret: [{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#215 桃園宏達電店-TM4","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"工程部","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"Y軸編碼器異常","from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"桃園宏達電店-TM4","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-02","tid":"215","title":" 故障問題","to_status":8,"tools":"編碼器","work_desc":null}


type: message
mtype: text
mtext: [待派工] #214 故障問題：0D4螺旋脫落 需帶工具：單馬達、馬達支架、旋轉軸、十字、一字、束帶、剪刀 處理單位：工程部 @阿粲
mid: 524159455354159281
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: U3ebff1e3e48d46219059effdf19a926f
syn:
{"actual_failure_cause":null,"assigned":"7","assigned_user":"hong.liu","begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"工程部","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"0D4螺旋脫落","from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"蘆竹長興店-TM5","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-02","tid":"214","title":" 故障問題","to_status":8,"tools":"單馬達、馬達支架、旋轉軸、十字、一字、束帶、剪刀","work_desc":null}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#214 蘆竹長興店-TM5","type":"text"},{"text":"指派給hong.liu","type":"text"}]}]


type: message
mtype: text
mtext: [已派工] #215 現場維修日期：9/3 派工車號：9073-M3 @陳昱安
mid: 524160597177139283
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: Ufc9e46a32ad155f736cb3fa04b3d758f
syn:
{"actual_failure_cause":null,"assigned":"13","assigned_user":"smallan","begin_time":null,"car_plate":"9073-M3","category":"現場維修日期","date_work":"9/3","dealer":null,"desc":"現場維修日期","due_date":null,"end_time":null,"failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"桃園宏達電店-TM4","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-02","tid":"215","title":" 現場維修日期","to_status":9,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[已派工]工單#215 桃園宏達電店-TM4","type":"text"},{"text":"指派給smallan","type":"text"}]}]


type: message
mtype: text
mtext: [新建立] 主螢幕出現非營業畫面：【新北土城】日月光廣場：B2［中吉下取冷凍］ @黃糜鹿
mid: 524176186230702405
src_type: group
group_id: Ccd427a76a97aa2ebdb6485418eb2017e
sender_id: U86361abf9a9ee61b1f31952524355fab
mentionees: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"assigned":"11","assigned_user":"jimmy.huang","begin_time":null,"car_plate":null,"category":"主螢幕出現非營業畫面：【新北土城】日月光廣場","date_work":null,"dealer":null,"desc":"主螢幕出現非營業畫面：【新北土城】日月光廣場","end_time":null,"failure_cause":null,"imperson":"niel@converge","imperson_rid":"20","location":"【新北土城】日月光廣場","machid":"【新北土城】日月光廣場：B2［中吉下取冷凍］","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"滙聚","sender":"Niel😎","title":"【新北土城】日月光廣場：B2［中吉下取冷凍］ 主螢幕出現非營業畫面：【新北土城】日月光廣場","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":20,"name":"ConvergeNiel"},"closed_on":null,"created_on":"2024-09-02T08:10:59Z","custom_fields":[{"id":1,"name":"機器代號","value":"【新北土城】日月光廣場：B2［中吉下取冷凍］"},{"id":2,"name":"地點","value":"【新北土城】日月光廣場"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"滙聚"},{"id":21,"name":"待換零件","value":""}],"description":"主螢幕出現非營業畫面：【新北土城】日月光廣場","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"216","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-02","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"【新北土城】日月光廣場：B2［中吉下取冷凍］ 主螢幕出現非營業畫面：【新北土城】日月光廣場","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-02T08:10:59Z"}},"reply":[{"text":"收到Niel😎[新建立]工單","type":"text"},{"text":"指派給jimmy.huang","type":"text"},{"text":"創建工單#216成功","type":"text"}]}]


type: message
mtype: text
mid: 524180999395869058
src_type: group
group_id: Ccd427a76a97aa2ebdb6485418eb2017e
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mtext:
[完成] #216
到場時間：16:15
離場時間：16:50
故障狀況回報：主螢幕出現非營業畫面
維修作業：系統重啟服務一次。應該恢復正常了。可以請現場人員確認一下。
如果還是無法回銷售畫面可能就要麻煩派人去重新開機
更換零件：無

syn:
{"actual_failure_cause":"主螢幕出現非營業畫面","begin_time":"16:15","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"16:50","failure_cause":null,"from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"【新北土城】日月光廣場：B2［中吉下取冷凍］","repair_parts":"無","repairing_parts":null,"rg":"滙聚","sender":"黃糜鹿","start_date":"2024-09-02","tid":"216","title":" 到場時間","to_status":11,"tools":null,"work_desc":"系統重啟服務一次。應該恢復正常了。可以請現場人員確認一下。如果還是無法回銷售畫面可能就要麻煩派人去重新開機\n"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[完成]工單#216 【新北土城】日月光廣場：B2［中吉下取冷凍］","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"16:15\",\"id\":\"15\"},{\"value\":\"16:50\",\"id\":\"16\"},{\"value\":\"主螢幕出現非營業畫面\",\"id\":\"17\"},{\"id\":\"18\",\"value\":\"系統重啟服務一次。應該恢復正常了。可以請現場人員確認一下。如果還是無法回銷售畫面可能就要麻煩派人去重新開機\\n\"},{\"value\":\"無\",\"id\":\"19\"}]","created_on":"2024-09-02T08:58:48Z","custom_fields":[{"id":15,"name":"到場時間","value":"16:15"},{"id":16,"name":"離場時間","value":"16:50"},{"id":17,"name":"實際故障問題","value":"主螢幕出現非營業畫面"},{"id":18,"name":"維修作業","value":"系統重啟服務一次。應該恢復正常了。可以請現場人員確認一下。如果還是無法回銷售畫面可能就要麻煩派人去重新開機\n"},{"id":19,"name":"更換零件","value":"無"}],"hours":0.58,"id":199,"issue":{"id":216},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-02","updated_on":"2024-09-02T08:58:48Z","user":{"id":11,"name":"黃柏智"}}},"reply":[{"text":"上傳工時0:35小時","type":"text"}]}]


type: message
mtype: text
mtext: [新建立] 多貨道無法使用程式解鎖，：【台北內湖】三總內湖：西病房大樓［中吉冷凍微波］ @黃糜鹿
mid: 524291930515832993
src_type: group
group_id: Ccd427a76a97aa2ebdb6485418eb2017e
sender_id: U86361abf9a9ee61b1f31952524355fab
mentionees: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"assigned":"11","assigned_user":"jimmy.huang","begin_time":null,"car_plate":null,"category":"多貨道無法使用程式解鎖，：【台北內湖】三總內湖","date_work":null,"dealer":null,"desc":"多貨道無法使用程式解鎖，：【台北內湖】三總內湖","end_time":null,"failure_cause":null,"imperson":"niel@converge","imperson_rid":"20","location":"【台北內湖】三總內湖","machid":"【台北內湖】三總內湖：西病房大樓［中吉冷凍微波］","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"滙聚","sender":"Niel😎","title":"【台北內湖】三總內湖：西病房大樓［中吉冷凍微波］ 多貨道無法使用程式解鎖，：【台北內湖】三總內湖","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":20,"name":"ConvergeNiel"},"closed_on":null,"created_on":"2024-09-03T03:20:48Z","custom_fields":[{"id":1,"name":"機器代號","value":"【台北內湖】三總內湖：西病房大樓［中吉冷凍微波］"},{"id":2,"name":"地點","value":"【台北內湖】三總內湖"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"滙聚"},{"id":21,"name":"待換零件","value":""}],"description":"多貨道無法使用程式解鎖，：【台北內湖】三總內湖","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"217","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-03","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"【台北內湖】三總內湖：西病房大樓［中吉冷凍微波］ 多貨道無法使用程式解鎖，：【台北內湖】三總內湖","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-03T03:20:48Z"}},"reply":[{"text":"收到Niel😎[新建立]工單","type":"text"},{"text":"指派給jimmy.huang","type":"text"},{"text":"創建工單#217成功","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #215 到場時間：9:30 離場時間：12:30 故障狀況回報：右櫃出貨異常 維修作業：更換升降馬達編碼器，出貨測試 更換零件：編碼器x1
mid: 524324044070191344
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ufc9e46a32ad155f736cb3fa04b3d758f
syn:
{"actual_failure_cause":"右櫃出貨異常","begin_time":"9:30","car_plate":null,"category":"出貨失敗通知","date_work":null,"dealer":null,"desc":"出貨失敗通知","due_date":"2024-09-03","end_time":"12:30","failure_cause":null,"from_status":9,"imperson":"smallan","imperson_rid":"13","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"桃園宏達電店-TM4","repair_parts":"編碼器x1","repairing_parts":null,"rg":"全家IVM","sender":"陳昱安","start_date":"2024-09-02","tid":"215","title":" 出貨失敗通知","to_status":11,"tools":null,"work_desc":"更換升降馬達編碼器，出貨測試"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到陳昱安[完成]工單#215 桃園宏達電店-TM4","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"id\":\"15\",\"value\":\"9:30\"},{\"value\":\"12:30\",\"id\":\"16\"},{\"value\":\"右櫃出貨異常\",\"id\":\"17\"},{\"value\":\"更換升降馬達編碼器，出貨測試\",\"id\":\"18\"},{\"id\":\"19\",\"value\":\"編碼器x1\"}]","created_on":"2024-09-03T08:39:49Z","custom_fields":[{"id":15,"name":"到場時間","value":"9:30"},{"id":16,"name":"離場時間","value":"12:30"},{"id":17,"name":"實際故障問題","value":"右櫃出貨異常"},{"id":18,"name":"維修作業","value":"更換升降馬達編碼器，出貨測試"},{"id":19,"name":"更換零件","value":"編碼器x1"}],"hours":3,"id":200,"issue":{"id":215},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-03","updated_on":"2024-09-03T08:39:49Z","user":{"id":13,"name":"陳昱安"}}},"reply":[{"text":"上傳工時3:0小時","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #217 到場時間：11:30 離場時間：17:20 故障狀況回報：多貨道無法使用程式解鎖 維修作業：遠端貨道解鎖、主機異常軟體會卡住此項建議觀察是否還有當機狀況(重灌主機) 更換零件：無
mid: 524328918690824308
src_type: group
group_id: Ccd427a76a97aa2ebdb6485418eb2017e
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":"多貨道無法使用程式解鎖","begin_time":"11:30","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"17:20","failure_cause":null,"from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"【台北內湖】三總內湖：西病房大樓［中吉冷凍微波］","repair_parts":"無","repairing_parts":null,"rg":"滙聚","sender":"黃糜鹿","start_date":"2024-09-03","tid":"217","title":" 到場時間","to_status":11,"tools":null,"work_desc":"遠端貨道解鎖、主機異常軟體會卡住此項建議觀察是否還有當機狀況(重灌主機)"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[完成]工單#217 【台北內湖】三總內湖：西病房大樓［中吉冷凍微波］","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"id\":\"15\",\"value\":\"11:30\"},{\"id\":\"16\",\"value\":\"17:20\"},{\"id\":\"17\",\"value\":\"多貨道無法使用程式解鎖\"},{\"id\":\"18\",\"value\":\"遠端貨道解鎖、主機異常軟體會卡住此項建議觀察是否還有當機狀況(重灌主機)\"},{\"id\":\"19\",\"value\":\"無\"}]","created_on":"2024-09-03T09:28:15Z","custom_fields":[{"id":15,"name":"到場時間","value":"11:30"},{"id":16,"name":"離場時間","value":"17:20"},{"id":17,"name":"實際故障問題","value":"多貨道無法使用程式解鎖"},{"id":18,"name":"維修作業","value":"遠端貨道解鎖、主機異常軟體會卡住此項建議觀察是否還有當機狀況(重灌主機)"},{"id":19,"name":"更換零件","value":"無"}],"hours":5.83,"id":201,"issue":{"id":217},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-03","updated_on":"2024-09-03T09:28:15Z","user":{"id":11,"name":"黃柏智"}}},"reply":[{"text":"上傳工時5:50小時","type":"text"}]}]


type: message
mtype: text
mid: 524330193087889703
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U3ebff1e3e48d46219059effdf19a926f
mtext:
[完成] #214
到場時間：9/2 17:00
離場時間：9/2 20:00
故障狀況回報：螺旋脫落
維修作業：裝回螺旋，出貨測試，更換一個軌道軸承，告知店長補貨商品如何擺放，之後改履帶寶特瓶要如何擺放
更換零件：軌道軸承

syn:
{"actual_failure_cause":"螺旋脫落","begin_time":"9/2 17:00","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"9/2 20:00","failure_cause":null,"from_status":8,"imperson":"hong.liu","imperson_rid":"7","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"蘆竹長興店-TM5","repair_parts":"軌道軸承","repairing_parts":null,"rg":"全家IVM","sender":"阿粲","start_date":"2024-09-02","tid":"214","title":" 到場時間","to_status":11,"tools":null,"work_desc":"裝回螺旋，出貨測試，更換一個軌道軸承，告知店長補貨商品如何擺放，之後改履帶寶特瓶要如何擺放"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到阿粲[完成]工單#214 蘆竹長興店-TM5","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"9/2 17:00\",\"id\":\"15\"},{\"id\":\"16\",\"value\":\"9/2 20:00\"},{\"id\":\"17\",\"value\":\"螺旋脫落\"},{\"value\":\"裝回螺旋，出貨測試，更換一個軌道軸承，告知店長補貨商品如何擺放，之後改履帶寶特瓶要如何擺放\",\"id\":\"18\"},{\"value\":\"軌道軸承\",\"id\":\"19\"}]","created_on":"2024-09-03T09:40:54Z","custom_fields":[{"id":15,"name":"到場時間","value":"9/2 17:00"},{"id":16,"name":"離場時間","value":"9/2 20:00"},{"id":17,"name":"實際故障問題","value":"螺旋脫落"},{"id":18,"name":"維修作業","value":"裝回螺旋，出貨測試，更換一個軌道軸承，告知店長補貨商品如何擺放，之後改履帶寶特瓶要如何擺放"},{"id":19,"name":"更換零件","value":"軌道軸承"}],"hours":3,"id":202,"issue":{"id":214},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-02","updated_on":"2024-09-03T09:40:54Z","user":{"id":7,"name":"劉燦宏"}}},"reply":[{"text":"上傳工時3:0小時","type":"text"}]}]


type: message
mtype: text
mtext: 【IVM設備】 【清大金大店-TM3】 溫度異常通知：清大金大店-TM3 販賣機「左櫃溫度異常」，左櫃已停止販售商品，請前往檢查
mid: 524567191380296097
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"溫度異常通知","date_work":null,"dealer":null,"desc":"左櫃溫度異常","end_time":null,"failure_cause":null,"imperson":"jimmy.huang","imperson_rid":"11","location":"清大金大店","machid":"清大金大店-TM3","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","title":"清大金大店-TM3 溫度異常通知","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":11,"name":"黃柏智"},"category":{"id":4,"name":"溫度異常通知"},"closed_on":null,"created_on":"2024-09-05T00:55:22Z","custom_fields":[{"id":1,"name":"機器代號","value":"清大金大店-TM3"},{"id":2,"name":"地點","value":"清大金大店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"左櫃溫度異常","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"218","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-05","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"清大金大店-TM3 溫度異常通知","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-05T00:55:22Z"}},"reply":[{"text":"收到黃糜鹿[新建立]工單","type":"text"},{"text":"創建工單#218成功","type":"text"}]}]


type: message
mtype: text
mtext: [待派工] #218 故障問題：溫度異常 需帶工具：壓縮機、泡棉 處理單位：工程部
mid: 524567363313205426
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
ret: [{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#218 清大金大店-TM3","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"工程部","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"溫度異常","from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"清大金大店-TM3","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-05","tid":"218","title":" 故障問題","to_status":8,"tools":"壓縮機、泡棉","work_desc":null}


type: message
mtype: text
mtext: [已派工] #218 現場維修日期：9/5 派工車號：9073-L3 @阿粲
mid: 524567484712878531
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: U3ebff1e3e48d46219059effdf19a926f
syn:
{"actual_failure_cause":null,"assigned":"7","assigned_user":"hong.liu","begin_time":null,"car_plate":"9073-L3","category":"現場維修日期","date_work":"9/5","dealer":null,"desc":"現場維修日期","due_date":null,"end_time":null,"failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"清大金大店-TM3","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-05","tid":"218","title":" 現場維修日期","to_status":9,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[已派工]工單#218 清大金大店-TM3","type":"text"},{"text":"指派給hong.liu","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #218 到場時間：10:00 離場時間：15:00 故障狀況回報：溫度異常 維修作業：更換壓縮機，清潔散熱網，重做氣密，等待溫度下降 更換零件：壓縮機
mid: 524615415339417703
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U3ebff1e3e48d46219059effdf19a926f
syn:
{"actual_failure_cause":"溫度異常","begin_time":"10:00","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":"2024-09-05","end_time":"15:00","failure_cause":null,"from_status":9,"imperson":"hong.liu","imperson_rid":"7","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"清大金大店-TM3","repair_parts":"壓縮機","repairing_parts":null,"rg":"全家IVM","sender":"阿粲","start_date":"2024-09-05","tid":"218","title":" 到場時間","to_status":11,"tools":null,"work_desc":"更換壓縮機，清潔散熱網，重做氣密，等待溫度下降"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到阿粲[完成]工單#218 清大金大店-TM3","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"id\":\"15\",\"value\":\"10:00\"},{\"value\":\"15:00\",\"id\":\"16\"},{\"value\":\"溫度異常\",\"id\":\"17\"},{\"value\":\"更換壓縮機，清潔散熱網，重做氣密，等待溫度下降\",\"id\":\"18\"},{\"value\":\"壓縮機\",\"id\":\"19\"}]","created_on":"2024-09-05T08:54:20Z","custom_fields":[{"id":15,"name":"到場時間","value":"10:00"},{"id":16,"name":"離場時間","value":"15:00"},{"id":17,"name":"實際故障問題","value":"溫度異常"},{"id":18,"name":"維修作業","value":"更換壓縮機，清潔散熱網，重做氣密，等待溫度下降"},{"id":19,"name":"更換零件","value":"壓縮機"}],"hours":5,"id":203,"issue":{"id":218},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-05","updated_on":"2024-09-05T08:54:20Z","user":{"id":7,"name":"劉燦宏"}}},"reply":[{"text":"上傳工時5:0小時","type":"text"}]}]


type: message
mtype: text
mtext: [新建立] 出貨異常：平鎮上海店-TM10
mid: 524618039783064119
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U5d8fd4cca8b9c38977901b06cbf403aa
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"出貨失敗通知","date_work":null,"dealer":null,"desc":"出貨失敗通知","end_time":null,"failure_cause":null,"imperson":"popo","imperson_rid":"16","location":"平鎮上海店","machid":"平鎮上海店-TM10","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"彭祥維","title":"平鎮上海店-TM10 出貨失敗通知","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":16,"name":"彭祥維"},"author":{"id":16,"name":"彭祥維"},"category":{"id":1,"name":"出貨失敗通知"},"closed_on":null,"created_on":"2024-09-05T09:20:24Z","custom_fields":[{"id":1,"name":"機器代號","value":"平鎮上海店-TM10"},{"id":2,"name":"地點","value":"平鎮上海店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"出貨失敗通知","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"219","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-05","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"平鎮上海店-TM10 出貨失敗通知","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-05T09:20:24Z"}},"reply":[{"text":"收到彭祥維[新建立]工單","type":"text"},{"text":"創建工單#219成功","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #219 到場時間：9/4 0930 離場時間：9/4 1100 故障狀況回報：取貨口開關異常 維修作業：調整取貨口微動開關、防盜板角度微調
mid: 524618324072726666
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U5d8fd4cca8b9c38977901b06cbf403aa
syn:
{"actual_failure_cause":"取貨口開關異常","begin_time":"9/4 0930","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"9/4 1100","failure_cause":null,"from_status":1,"imperson":"popo","imperson_rid":"16","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"平鎮上海店-TM10","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"彭祥維","start_date":"2024-09-05","tid":"219","title":" 到場時間","to_status":11,"tools":null,"work_desc":"調整取貨口微動開關、防盜板角度微調"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到彭祥維[完成]工單#219 平鎮上海店-TM10","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"9/4 0930\",\"id\":\"15\"},{\"value\":\"9/4 1100\",\"id\":\"16\"},{\"id\":\"17\",\"value\":\"取貨口開關異常\"},{\"value\":\"調整取貨口微動開關、防盜板角度微調\",\"id\":\"18\"}]","created_on":"2024-09-05T09:23:13Z","custom_fields":[{"id":15,"name":"到場時間","value":"9/4 0930"},{"id":16,"name":"離場時間","value":"9/4 1100"},{"id":17,"name":"實際故障問題","value":"取貨口開關異常"},{"id":18,"name":"維修作業","value":"調整取貨口微動開關、防盜板角度微調"},{"id":19,"name":"更換零件","value":""}],"hours":1.5,"id":204,"issue":{"id":219},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-04","updated_on":"2024-09-05T09:23:13Z","user":{"id":16,"name":"彭祥維"}}},"reply":[{"text":"上傳工時1:30小時","type":"text"}]}]


type: message
mtype: text
mtext: [新建立] 出貨異常：平鎮上海店-TM3
mid: 524618408764637233
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U5d8fd4cca8b9c38977901b06cbf403aa
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"出貨失敗通知","date_work":null,"dealer":null,"desc":"出貨失敗通知","end_time":null,"failure_cause":null,"imperson":"popo","imperson_rid":"16","location":"平鎮上海店","machid":"平鎮上海店-TM3","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"彭祥維","title":"平鎮上海店-TM3 出貨失敗通知","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":16,"name":"彭祥維"},"author":{"id":16,"name":"彭祥維"},"category":{"id":1,"name":"出貨失敗通知"},"closed_on":null,"created_on":"2024-09-05T09:24:03Z","custom_fields":[{"id":1,"name":"機器代號","value":"平鎮上海店-TM3"},{"id":2,"name":"地點","value":"平鎮上海店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"出貨失敗通知","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"220","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-05","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"平鎮上海店-TM3 出貨失敗通知","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-05T09:24:03Z"}},"reply":[{"text":"收到彭祥維[新建立]工單","type":"text"},{"text":"創建工單#220成功","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #220 到場時間：9/5 0930 離場時間：9/5 1200 故障狀況回報：取貨口開關異常、防盜板編碼器異常 維修作業：調整取貨口微動開關、更換防盜板馬達編碼器 更換零件：編碼器x1
mid: 524618703942975601
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U5d8fd4cca8b9c38977901b06cbf403aa
syn:
{"actual_failure_cause":"取貨口開關異常、防盜板編碼器異常","begin_time":"9/5 0930","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"9/5 1200","failure_cause":null,"from_status":1,"imperson":"popo","imperson_rid":"16","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"平鎮上海店-TM3","repair_parts":"編碼器x1","repairing_parts":null,"rg":"全家IVM","sender":"彭祥維","start_date":"2024-09-05","tid":"220","title":" 到場時間","to_status":11,"tools":null,"work_desc":"調整取貨口微動開關、更換防盜板馬達編碼器"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到彭祥維[完成]工單#220 平鎮上海店-TM3","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"id\":\"15\",\"value\":\"9/5 0930\"},{\"value\":\"9/5 1200\",\"id\":\"16\"},{\"id\":\"17\",\"value\":\"取貨口開關異常、防盜板編碼器異常\"},{\"id\":\"18\",\"value\":\"調整取貨口微動開關、更換防盜板馬達編碼器\"},{\"value\":\"編碼器x1\",\"id\":\"19\"}]","created_on":"2024-09-05T09:27:00Z","custom_fields":[{"id":15,"name":"到場時間","value":"9/5 0930"},{"id":16,"name":"離場時間","value":"9/5 1200"},{"id":17,"name":"實際故障問題","value":"取貨口開關異常、防盜板編碼器異常"},{"id":18,"name":"維修作業","value":"調整取貨口微動開關、更換防盜板馬達編碼器"},{"id":19,"name":"更換零件","value":"編碼器x1"}],"hours":2.5,"id":205,"issue":{"id":220},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-05","updated_on":"2024-09-05T09:27:00Z","user":{"id":16,"name":"彭祥維"}}},"reply":[{"text":"上傳工時2:30小時","type":"text"}]}]


type: message
mtype: text
mid: 524735651321741555
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mtext:
【IVM設備】 【善化正國店-TM3】
系統警告通知：2024年09月06日 03時03分02秒 善化正國店-TM3善化正國店-TM3販賣機的「左櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除」

syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"系統警告通知","date_work":null,"dealer":null,"desc":"左櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除","end_time":null,"failure_cause":null,"imperson":"jimmy.huang","imperson_rid":"11","location":"善化正國店","machid":"善化正國店-TM3","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","title":"善化正國店-TM3 系統警告通知","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":11,"name":"黃柏智"},"category":{"id":3,"name":"系統警告通知"},"closed_on":null,"created_on":"2024-09-06T04:48:46Z","custom_fields":[{"id":1,"name":"機器代號","value":"善化正國店-TM3"},{"id":2,"name":"地點","value":"善化正國店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"左櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"221","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-06","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"善化正國店-TM3 系統警告通知","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-06T04:48:46Z"}},"reply":[{"text":"收到黃糜鹿[新建立]工單","type":"text"},{"text":"創建工單#221成功","type":"text"}]}]


type: message
mtype: text
mtext: [待派工] #221 故障問題：出貨失敗 需帶工具：微動開關、編碼器、推桿馬達 處理單位：嘉科
mid: 524735773677715490
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
ret: [{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#221 善化正國店-TM3","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"嘉科","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"出貨失敗","from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"善化正國店-TM3","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-06","tid":"221","title":" 故障問題","to_status":8,"tools":"微動開關、編碼器、推桿馬達","work_desc":null}


type: message
mtype: text
mtext: [新建立] 連續兩日卡貨：安定緯穎店-TM4 @黃糜鹿
mid: 524735852883738626
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ud7bab4275089a33923e9720871bf1782
mentionees: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"assigned":"11","assigned_user":"jimmy.huang","begin_time":null,"car_plate":null,"category":"連續兩日卡貨","date_work":null,"dealer":null,"desc":"連續兩日卡貨","end_time":null,"failure_cause":null,"imperson":"nico","imperson_rid":"12","location":"安定緯穎店","machid":"安定緯穎店-TM4","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"趙瑩Nico","title":"安定緯穎店-TM4 連續兩日卡貨","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":12,"name":"趙瑩"},"closed_on":null,"created_on":"2024-09-06T04:50:46Z","custom_fields":[{"id":1,"name":"機器代號","value":"安定緯穎店-TM4"},{"id":2,"name":"地點","value":"安定緯穎店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"連續兩日卡貨","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"222","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-06","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"安定緯穎店-TM4 連續兩日卡貨","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-06T04:50:46Z"}},"reply":[{"text":"收到趙瑩Nico[新建立]工單","type":"text"},{"text":"指派給jimmy.huang","type":"text"},{"text":"創建工單#222成功","type":"text"}]}]


type: message
mtype: text
mtext: [已派工] #221 現場維修日期：9/6 派工車號：無
mid: 524736632168645073
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":"無","category":"現場維修日期","date_work":"9/6","dealer":null,"desc":"現場維修日期","due_date":null,"end_time":null,"failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"善化正國店-TM3","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-06","tid":"221","title":" 現場維修日期","to_status":9,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"errors":["派工車號 過短（最短是 5 個字）"]},"reply":[{"text":"收到黃糜鹿[已派工]工單#221 善化正國店-TM3","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #222 到場時間：13:00 離場時間：13:10 故障狀況回報：左櫃卡貨 維修作業：客人搖晃機台造成商品掉落卡貨 更換零件：
mid: 524737809895653649
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ufc9e46a32ad155f736cb3fa04b3d758f
syn:
{"actual_failure_cause":"左櫃卡貨","begin_time":"13:00","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"13:10","failure_cause":null,"from_status":1,"imperson":"smallan","imperson_rid":"13","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"安定緯穎店-TM4","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"陳昱安","start_date":"2024-09-06","tid":"222","title":" 到場時間","to_status":11,"tools":null,"work_desc":"客人搖晃機台造成商品掉落卡貨"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到陳昱安[完成]工單#222 安定緯穎店-TM4","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"13:00\",\"id\":\"15\"},{\"value\":\"13:10\",\"id\":\"16\"},{\"id\":\"17\",\"value\":\"左櫃卡貨\"},{\"value\":\"客人搖晃機台造成商品掉落卡貨\",\"id\":\"18\"}]","created_on":"2024-09-06T05:10:13Z","custom_fields":[{"id":15,"name":"到場時間","value":"13:00"},{"id":16,"name":"離場時間","value":"13:10"},{"id":17,"name":"實際故障問題","value":"左櫃卡貨"},{"id":18,"name":"維修作業","value":"客人搖晃機台造成商品掉落卡貨"},{"id":19,"name":"更換零件","value":""}],"hours":0.17,"id":206,"issue":{"id":222},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-06","updated_on":"2024-09-06T05:10:13Z","user":{"id":13,"name":"陳昱安"}}},"reply":[{"text":"上傳工時0:10小時","type":"text"}]}]


type: message
mtype: text
mid: 524738951316766946
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mtext:
[完成] #221
到場時間：10:30
離場時間：13:30
故障狀況回報：出貨失敗
維修作業：調整出貨口、更換Y編碼器、更換Y-微動、調整J微動
出貨測試10次正常、現場觀察出貨狀況
更換零件：編碼器、微動開關

syn:
{"actual_failure_cause":"出貨失敗","begin_time":"10:30","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"13:30","failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"善化正國店-TM3","repair_parts":"編碼器、微動開關","repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-06","tid":"221","title":" 到場時間","to_status":11,"tools":null,"work_desc":"調整出貨口、更換Y編碼器、更換Y-微動、調整J微動出貨測試10次正常、現場觀察出貨狀況\n"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[完成]工單#221 善化正國店-TM3","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"id\":\"15\",\"value\":\"10:30\"},{\"id\":\"16\",\"value\":\"13:30\"},{\"id\":\"17\",\"value\":\"出貨失敗\"},{\"value\":\"調整出貨口、更換Y編碼器、更換Y-微動、調整J微動出貨測試10次正常、現場觀察出貨狀況\\n\",\"id\":\"18\"},{\"value\":\"編碼器、微動開關\",\"id\":\"19\"}]","created_on":"2024-09-06T05:21:33Z","custom_fields":[{"id":15,"name":"到場時間","value":"10:30"},{"id":16,"name":"離場時間","value":"13:30"},{"id":17,"name":"實際故障問題","value":"出貨失敗"},{"id":18,"name":"維修作業","value":"調整出貨口、更換Y編碼器、更換Y-微動、調整J微動出貨測試10次正常、現場觀察出貨狀況\n"},{"id":19,"name":"更換零件","value":"編碼器、微動開關"}],"hours":3,"id":207,"issue":{"id":221},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-06","updated_on":"2024-09-06T05:21:33Z","user":{"id":11,"name":"黃柏智"}}},"reply":[{"text":"上傳工時3:0小時","type":"text"}]}]


type: message
mtype: text
mtext: 【IVM設備】 【崑山科大店-TM3】 溫度異常通知：崑山科大店-TM3 販賣機「左櫃溫度異常」，左櫃已停止販售商品，請前往檢查
mid: 524758243504030209
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"溫度異常通知","date_work":null,"dealer":null,"desc":"左櫃溫度異常","end_time":null,"failure_cause":null,"imperson":"jimmy.huang","imperson_rid":"11","location":"崑山科大店","machid":"崑山科大店-TM3","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","title":"崑山科大店-TM3 溫度異常通知","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":11,"name":"黃柏智"},"category":{"id":4,"name":"溫度異常通知"},"closed_on":null,"created_on":"2024-09-06T08:33:12Z","custom_fields":[{"id":1,"name":"機器代號","value":"崑山科大店-TM3"},{"id":2,"name":"地點","value":"崑山科大店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"左櫃溫度異常","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"224","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-06","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"崑山科大店-TM3 溫度異常通知","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-06T08:33:12Z"}},"reply":[{"text":"收到黃糜鹿[新建立]工單","type":"text"},{"text":"創建工單#224成功","type":"text"}]}]


type: message
mtype: text
mtext: [待派工] #224 故障問題：失溫 需帶工具：泡棉 處理單位：東宜
mid: 524758337524073060
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
ret: [{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#224 崑山科大店-TM3","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"東宜","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"失溫","from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"崑山科大店-TM3","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-06","tid":"224","title":" 故障問題","to_status":8,"tools":"泡棉","work_desc":null}


type: message
mtype: text
mtext: [已派工] #224 現場維修日期：9/7 派工車號：BJT-5763
mid: 524758438253953066
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
ret: [{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[已派工]工單#224 崑山科大店-TM3","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":"BJT-5763","category":"現場維修日期","date_work":"9/7","dealer":null,"desc":"現場維修日期","due_date":null,"end_time":null,"failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"崑山科大店-TM3","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-06","tid":"224","title":" 現場維修日期","to_status":9,"tools":null,"work_desc":null}


type: message
mtype: text
mid: 524758581448016065
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mtext:
【IVM設備】 【花蓮新美店-TM3】
系統警告通知：2024年09月06日 03時03分06秒 花蓮新美店-TM3花蓮新美店-TM3販賣機的「左櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除」

syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"系統警告通知","date_work":null,"dealer":null,"desc":"左櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除","end_time":null,"failure_cause":null,"imperson":"jimmy.huang","imperson_rid":"11","location":"花蓮新美店","machid":"花蓮新美店-TM3","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","title":"花蓮新美店-TM3 系統警告通知","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":11,"name":"黃柏智"},"category":{"id":3,"name":"系統警告通知"},"closed_on":null,"created_on":"2024-09-06T08:36:33Z","custom_fields":[{"id":1,"name":"機器代號","value":"花蓮新美店-TM3"},{"id":2,"name":"地點","value":"花蓮新美店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"左櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"225","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-06","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"花蓮新美店-TM3 系統警告通知","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-06T08:36:33Z"}},"reply":[{"text":"收到黃糜鹿[新建立]工單","type":"text"},{"text":"創建工單#225成功","type":"text"}]}]


type: message
mtype: text
mtext: [待派工] #225 故障問題：卡貨 需帶工具：十字、一字、套筒組、升降馬達、束帶、斜口鉗 處理單位：嘉科 @陳昱安
mid: 524758944774881443
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: Ufc9e46a32ad155f736cb3fa04b3d758f
syn:
{"actual_failure_cause":null,"assigned":"13","assigned_user":"smallan","begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"嘉科","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"卡貨","from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"花蓮新美店-TM3","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-06","tid":"225","title":" 故障問題","to_status":8,"tools":"十字、一字、套筒組、升降馬達、束帶、斜口鉗","work_desc":null}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#225 花蓮新美店-TM3","type":"text"},{"text":"指派給smallan","type":"text"}]}]


type: message
mtype: text
mtext: [新建立] 履帶擋板故障：花蓮慈濟店-TM3 @黃糜鹿
mid: 524887992436261107
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ud7bab4275089a33923e9720871bf1782
mentionees: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"assigned":"11","assigned_user":"jimmy.huang","begin_time":null,"car_plate":null,"category":"履帶擋板故障","date_work":null,"dealer":null,"desc":"履帶擋板故障","end_time":null,"failure_cause":null,"imperson":"nico","imperson_rid":"12","location":"花蓮慈濟店","machid":"花蓮慈濟店-TM3","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"趙瑩Nico","title":"花蓮慈濟店-TM3 履帶擋板故障","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":12,"name":"趙瑩"},"closed_on":null,"created_on":"2024-09-07T06:02:08Z","custom_fields":[{"id":1,"name":"機器代號","value":"花蓮慈濟店-TM3"},{"id":2,"name":"地點","value":"花蓮慈濟店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"履帶擋板故障","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"226","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-07","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"花蓮慈濟店-TM3 履帶擋板故障","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-07T06:02:08Z"}},"reply":[{"text":"收到趙瑩Nico[新建立]工單","type":"text"},{"text":"指派給jimmy.huang","type":"text"},{"text":"創建工單#226成功","type":"text"}]}]


type: message
mtype: text
mtext: [新建立] 門關不緊：台中汝川店-TM3 @黃糜鹿
mid: 524888082496618995
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ud7bab4275089a33923e9720871bf1782
mentionees: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"assigned":"11","assigned_user":"jimmy.huang","begin_time":null,"car_plate":null,"category":"門關不緊","date_work":null,"dealer":null,"desc":"門關不緊","end_time":null,"failure_cause":null,"imperson":"nico","imperson_rid":"12","location":"台中汝川店","machid":"台中汝川店-TM3","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"趙瑩Nico","title":"台中汝川店-TM3 門關不緊","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":12,"name":"趙瑩"},"closed_on":null,"created_on":"2024-09-07T06:03:02Z","custom_fields":[{"id":1,"name":"機器代號","value":"台中汝川店-TM3"},{"id":2,"name":"地點","value":"台中汝川店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"門關不緊","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"227","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-07","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"台中汝川店-TM3 門關不緊","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-07T06:03:02Z"}},"reply":[{"text":"收到趙瑩Nico[新建立]工單","type":"text"},{"text":"指派給jimmy.huang","type":"text"},{"text":"創建工單#227成功","type":"text"}]}]


type: message
mtype: text
mtext: ［新建立］ 鎖機：新竹竹科店-TM4 @黃糜鹿
mid: 524915455010799795
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ud7bab4275089a33923e9720871bf1782
mentionees: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"assigned":"11","assigned_user":"jimmy.huang","begin_time":null,"car_plate":null,"category":"鎖機","date_work":null,"dealer":null,"desc":"鎖機","end_time":null,"failure_cause":null,"imperson":"nico","imperson_rid":"12","location":"新竹竹科店","machid":"新竹竹科店-TM4","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"趙瑩Nico","title":"新竹竹科店-TM4 鎖機","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":12,"name":"趙瑩"},"closed_on":null,"created_on":"2024-09-07T10:34:57Z","custom_fields":[{"id":1,"name":"機器代號","value":"新竹竹科店-TM4"},{"id":2,"name":"地點","value":"新竹竹科店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"鎖機","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"228","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-07","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"新竹竹科店-TM4 鎖機","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-07T10:34:57Z"}},"reply":[{"text":"收到趙瑩Nico[新建立]工單","type":"text"},{"text":"指派給jimmy.huang","type":"text"},{"text":"創建工單#228成功","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #226 到場時間：1300 離場時間：1500 故障狀況回報：履帶擋板損壞 維修作業：更換履帶擋板 更換零件：履帶擋板x1
mid: 525106764095160417
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U5d8fd4cca8b9c38977901b06cbf403aa
syn:
{"actual_failure_cause":"履帶擋板損壞","begin_time":"1300","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"1500","failure_cause":null,"from_status":1,"imperson":"popo","imperson_rid":"16","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"花蓮慈濟店-TM3","repair_parts":"履帶擋板x1","repairing_parts":null,"rg":"全家IVM","sender":"彭祥維","start_date":"2024-09-07","tid":"226","title":" 到場時間","to_status":11,"tools":null,"work_desc":"更換履帶擋板"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到彭祥維[完成]工單#226 花蓮慈濟店-TM3","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"id\":\"15\",\"value\":\"1300\"},{\"value\":\"1500\",\"id\":\"16\"},{\"value\":\"履帶擋板損壞\",\"id\":\"17\"},{\"value\":\"更換履帶擋板\",\"id\":\"18\"},{\"value\":\"履帶擋板x1\",\"id\":\"19\"}]","created_on":"2024-09-08T18:15:35Z","custom_fields":[{"id":15,"name":"到場時間","value":"1300"},{"id":16,"name":"離場時間","value":"1500"},{"id":17,"name":"實際故障問題","value":"履帶擋板損壞"},{"id":18,"name":"維修作業","value":"更換履帶擋板"},{"id":19,"name":"更換零件","value":"履帶擋板x1"},{"id":22,"name":"地理座標","value":""},{"id":23,"name":"地址","value":""},{"id":24,"name":"地點名稱","value":""}],"hours":2,"id":209,"issue":{"id":226},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-09","updated_on":"2024-09-08T18:15:35Z","user":{"id":16,"name":"彭祥維"}}},"reply":[{"text":"上傳工時2:0小時","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #227 到場時間：1530 離場時間：1630 故障狀況回報：右櫃開關困難 維修作業：調整左右櫃間距讓門好開關
mid: 525107049257500769
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U5d8fd4cca8b9c38977901b06cbf403aa
syn:
{"actual_failure_cause":"右櫃開關困難","begin_time":"1530","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"1630","failure_cause":null,"from_status":1,"imperson":"popo","imperson_rid":"16","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"台中汝川店-TM3","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"彭祥維","start_date":"2024-09-07","tid":"227","title":" 到場時間","to_status":11,"tools":null,"work_desc":"調整左右櫃間距讓門好開關"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到彭祥維[完成]工單#227 台中汝川店-TM3","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"1530\",\"id\":\"15\"},{\"value\":\"1630\",\"id\":\"16\"},{\"id\":\"17\",\"value\":\"右櫃開關困難\"},{\"value\":\"調整左右櫃間距讓門好開關\",\"id\":\"18\"}]","created_on":"2024-09-08T18:18:17Z","custom_fields":[{"id":15,"name":"到場時間","value":"1530"},{"id":16,"name":"離場時間","value":"1630"},{"id":17,"name":"實際故障問題","value":"右櫃開關困難"},{"id":18,"name":"維修作業","value":"調整左右櫃間距讓門好開關"},{"id":19,"name":"更換零件","value":""},{"id":22,"name":"地理座標","value":""},{"id":23,"name":"地址","value":""},{"id":24,"name":"地點名稱","value":""}],"hours":1,"id":210,"issue":{"id":227},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-09","updated_on":"2024-09-08T18:18:17Z","user":{"id":16,"name":"彭祥維"}}},"reply":[{"text":"上傳工時1:0小時","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #228 到場時間：2000 離場時間：2020 故障狀況回報：店家補貨完右櫃門沒確實關閉 維修作業：無
mid: 525107247681634386
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U5d8fd4cca8b9c38977901b06cbf403aa
syn:
{"actual_failure_cause":"店家補貨完右櫃門沒確實關閉","begin_time":"2000","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"2020","failure_cause":null,"from_status":1,"imperson":"popo","imperson_rid":"16","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"新竹竹科店-TM4","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"彭祥維","start_date":"2024-09-07","tid":"228","title":" 到場時間","to_status":11,"tools":null,"work_desc":"無"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到彭祥維[完成]工單#228 新竹竹科店-TM4","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"2000\",\"id\":\"15\"},{\"value\":\"2020\",\"id\":\"16\"},{\"id\":\"17\",\"value\":\"店家補貨完右櫃門沒確實關閉\"},{\"value\":\"無\",\"id\":\"18\"}]","created_on":"2024-09-08T18:20:15Z","custom_fields":[{"id":15,"name":"到場時間","value":"2000"},{"id":16,"name":"離場時間","value":"2020"},{"id":17,"name":"實際故障問題","value":"店家補貨完右櫃門沒確實關閉"},{"id":18,"name":"維修作業","value":"無"},{"id":19,"name":"更換零件","value":""},{"id":22,"name":"地理座標","value":""},{"id":23,"name":"地址","value":""},{"id":24,"name":"地點名稱","value":""}],"hours":0.33,"id":211,"issue":{"id":228},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-09","updated_on":"2024-09-08T18:20:15Z","user":{"id":16,"name":"彭祥維"}}},"reply":[{"text":"上傳工時0:20小時","type":"text"}]}]


type: message
mtype: text
mid: 525151289802227763
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ud7bab4275089a33923e9720871bf1782
mentionees: Uf7d0755155b20aeae8f5868e0558f472
mtext:
【IVM設備】 【善化正國店-TM3】
系統警告通知：2024年09月07日 18時05分50秒 善化正國店-TM3善化正國店-TM3販賣機的「左櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除」
@黃糜鹿 

syn:
{"actual_failure_cause":null,"assigned":"11","assigned_user":"jimmy.huang","begin_time":null,"car_plate":null,"category":"系統警告通知","date_work":null,"dealer":null,"desc":"左櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除","end_time":null,"failure_cause":null,"imperson":"nico","imperson_rid":"12","location":"善化正國店","machid":"善化正國店-TM3","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"趙瑩Nico","title":"善化正國店-TM3 系統警告通知","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":12,"name":"趙瑩"},"category":{"id":3,"name":"系統警告通知"},"closed_on":null,"created_on":"2024-09-09T01:37:46Z","custom_fields":[{"id":1,"name":"機器代號","value":"善化正國店-TM3"},{"id":2,"name":"地點","value":"善化正國店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"左櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"229","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-09","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"善化正國店-TM3 系統警告通知","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-09T01:37:46Z"}},"reply":[{"text":"收到趙瑩Nico[新建立]工單","type":"text"},{"text":"指派給jimmy.huang","type":"text"},{"text":"創建工單#229成功","type":"text"}]}]


type: message
mtype: text
mid: 525156216096948321
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mtext:
9/1 我去防火牆重啟後恢復網路正常PING網速如附件照片
店長說遠傳有去說要提供網路不好解決方式為鑽孔拉線加強訊號學校不同意，9/4遠傳要再去改評估不鑽孔改拉明線尚無法確定學校是否同意
9/3 燦宏定保重啟防火牆仍無法連線


type: message
mtype: text
mtext: [完成] #224 到場時間：8/7 10:00 離場時間：8/7 1130 故障狀況回報：左櫃氣密不良需檢查氣密 維修作業：加貼泡棉條及機台移動離牆5~10CM 更換零件：無
mid: 525176554779836515
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":"左櫃氣密不良需檢查氣密","begin_time":"8/7 10:00","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":"2024-09-07","end_time":"8/7 1130","failure_cause":null,"from_status":9,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"崑山科大店-TM3","repair_parts":"無","repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-06","tid":"224","title":" 到場時間","to_status":11,"tools":null,"work_desc":"加貼泡棉條及機台移動離牆5~10CM"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[完成]工單#224 崑山科大店-TM3","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"id\":\"15\",\"value\":\"8/7 10:00\"},{\"value\":\"8/7 1130\",\"id\":\"16\"},{\"value\":\"左櫃氣密不良需檢查氣密\",\"id\":\"17\"},{\"id\":\"18\",\"value\":\"加貼泡棉條及機台移動離牆5~10CM\"},{\"value\":\"無\",\"id\":\"19\"}]","created_on":"2024-09-09T05:48:45Z","custom_fields":[{"id":15,"name":"到場時間","value":"8/7 10:00"},{"id":16,"name":"離場時間","value":"8/7 1130"},{"id":17,"name":"實際故障問題","value":"左櫃氣密不良需檢查氣密"},{"id":18,"name":"維修作業","value":"加貼泡棉條及機台移動離牆5~10CM"},{"id":19,"name":"更換零件","value":"無"},{"id":22,"name":"地理座標","value":""},{"id":23,"name":"地址","value":""},{"id":24,"name":"地點名稱","value":""}],"hours":1.5,"id":212,"issue":{"id":224},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-08-07","updated_on":"2024-09-09T05:48:45Z","user":{"id":11,"name":"黃柏智"}}},"reply":[{"text":"上傳工時1:30小時","type":"text"}]}]


type: message
mtype: text
mtext: [待派工] #229 故障問題：出貨失敗 需帶工具：升降馬達 處理單位：嘉科
mid: 525176727685562583
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
ret: [{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#229 善化正國店-TM3","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"嘉科","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"出貨失敗","from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"善化正國店-TM3","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-09","tid":"229","title":" 故障問題","to_status":8,"tools":"升降馬達","work_desc":null}


type: message
mtype: text
mtext: [已派工] #229 現場維修日期：9/9 派工車號：無
mid: 525176780400361779
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":"無","category":"現場維修日期","date_work":"9/9","dealer":null,"desc":"現場維修日期","due_date":null,"end_time":null,"failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"善化正國店-TM3","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-09","tid":"229","title":" 現場維修日期","to_status":9,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"errors":["派工車號 過短（最短是 5 個字）"]},"reply":[{"text":"收到黃糜鹿[已派工]工單#229 善化正國店-TM3","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #225 到場時間：9/7 14:00 離場時間：9/7 15:00 故障狀況回報：左櫃出貨異常 維修作業：更換升降馬達編碼器、出貨測試 更換零件：編碼器x1
mid: 525187402257138049
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ufc9e46a32ad155f736cb3fa04b3d758f
syn:
{"actual_failure_cause":"左櫃出貨異常","begin_time":"9/7 14:00","car_plate":null,"category":"出貨失敗通知","date_work":null,"dealer":null,"desc":"出貨失敗通知","due_date":null,"end_time":"9/7 15:00","failure_cause":null,"from_status":8,"imperson":"smallan","imperson_rid":"13","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"花蓮新美店-TM3","repair_parts":"編碼器x1","repairing_parts":null,"rg":"全家IVM","sender":"陳昱安","start_date":"2024-09-06","tid":"225","title":" 出貨失敗通知","to_status":11,"tools":null,"work_desc":"更換升降馬達編碼器、出貨測試"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到陳昱安[完成]工單#225 花蓮新美店-TM3","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"id\":\"15\",\"value\":\"9/7 14:00\"},{\"value\":\"9/7 15:00\",\"id\":\"16\"},{\"id\":\"17\",\"value\":\"左櫃出貨異常\"},{\"id\":\"18\",\"value\":\"更換升降馬達編碼器、出貨測試\"},{\"value\":\"編碼器x1\",\"id\":\"19\"}]","created_on":"2024-09-09T07:36:31Z","custom_fields":[{"id":15,"name":"到場時間","value":"9/7 14:00"},{"id":16,"name":"離場時間","value":"9/7 15:00"},{"id":17,"name":"實際故障問題","value":"左櫃出貨異常"},{"id":18,"name":"維修作業","value":"更換升降馬達編碼器、出貨測試"},{"id":19,"name":"更換零件","value":"編碼器x1"},{"id":22,"name":"地理座標","value":""},{"id":23,"name":"地址","value":""},{"id":24,"name":"地點名稱","value":""}],"hours":1,"id":213,"issue":{"id":225},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-07","updated_on":"2024-09-09T07:36:31Z","user":{"id":13,"name":"陳昱安"}}},"reply":[{"text":"上傳工時1:0小時","type":"text"}]}]


type: message
mtype: text
mtext: [新建立] 大螢幕廣告系統重啟無效，請先遠端排查：【台北文山】政治大學：安九食堂［中吉冷凍微波］ @黃糜鹿
mid: 525207006231921014
src_type: group
group_id: Ccd427a76a97aa2ebdb6485418eb2017e
sender_id: U86361abf9a9ee61b1f31952524355fab
mentionees: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"assigned":"11","assigned_user":"jimmy.huang","begin_time":null,"car_plate":null,"category":"大螢幕廣告系統重啟無效，請先遠端排查：【台北文山】政治大學","date_work":null,"dealer":null,"desc":"大螢幕廣告系統重啟無效，請先遠端排查：【台北文山】政治大學","end_time":null,"failure_cause":null,"imperson":"niel@converge","imperson_rid":"20","location":"【台北文山】政治大學","machid":"【台北文山】政治大學：安九食堂［中吉冷凍微波］","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"滙聚","sender":"Niel😎","title":"【台北文山】政治大學：安九食堂［中吉冷凍微波］ 大螢幕廣告系統重啟無效，請先遠端排查：【台北文山】政治大學","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":20,"name":"ConvergeNiel"},"closed_on":null,"created_on":"2024-09-09T10:51:15Z","custom_fields":[{"id":1,"name":"機器代號","value":"【台北文山】政治大學：安九食堂［中吉冷凍微波］"},{"id":2,"name":"地點","value":"【台北文山】政治大學"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"滙聚"},{"id":21,"name":"待換零件","value":""}],"description":"大螢幕廣告系統重啟無效，請先遠端排查：【台北文山】政治大學","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"230","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-09","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"【台北文山】政治大學：安九食堂［中吉冷凍微波］ 大螢幕廣告系統重啟無效，請先遠端排查：【台北文山】政治大學","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-09T10:51:15Z"}},"reply":[{"text":"收到Niel😎[新建立]工單","type":"text"},{"text":"指派給jimmy.huang","type":"text"},{"text":"創建工單#230成功","type":"text"}]}]


type: message
mtype: text
mtext: [新建立] 大螢幕廣告系統重啟無效，請先遠端排查：【高雄大樹】義大天悅［中吉側取冷凍］ @黃糜鹿
mid: 525209761050788185
src_type: group
group_id: Ccd427a76a97aa2ebdb6485418eb2017e
sender_id: U86361abf9a9ee61b1f31952524355fab
mentionees: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"assigned":"11","assigned_user":"jimmy.huang","begin_time":null,"car_plate":null,"category":"大螢幕廣告系統重啟無效，請先遠端排查","date_work":null,"dealer":null,"desc":"大螢幕廣告系統重啟無效，請先遠端排查","end_time":null,"failure_cause":null,"imperson":"niel@converge","imperson_rid":"20","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"滙聚","sender":"Niel😎","title":" 大螢幕廣告系統重啟無效，請先遠端排查","to_status":1,"tools":null,"work_desc":null}

ret:
[{"reply":[{"text":"收到Niel😎[新建立]工單","type":"text"},{"text":"缺少機器代號","type":"text"},{"text":"缺少地點","type":"text"}]}]


type: message
mtype: text
mid: 525212661294563842
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ud7bab4275089a33923e9720871bf1782
mtext:
【IVM設備】 【新店公宅店-TM3】
系統警告通知：2024年09月09日 19時35分29秒 新店公宅店-TM3新店公宅店-TM3販賣機的「右櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除」

syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"系統警告通知","date_work":null,"dealer":null,"desc":"右櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除","end_time":null,"failure_cause":null,"imperson":"nico","imperson_rid":"12","location":"新店公宅店","machid":"新店公宅店-TM3","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"趙瑩Nico","title":"新店公宅店-TM3 系統警告通知","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":12,"name":"趙瑩"},"author":{"id":12,"name":"趙瑩"},"category":{"id":3,"name":"系統警告通知"},"closed_on":null,"created_on":"2024-09-09T11:47:26Z","custom_fields":[{"id":1,"name":"機器代號","value":"新店公宅店-TM3"},{"id":2,"name":"地點","value":"新店公宅店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"右櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"231","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-09","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"新店公宅店-TM3 系統警告通知","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-09T11:47:26Z"}},"reply":[{"text":"收到趙瑩Nico[新建立]工單","type":"text"},{"text":"創建工單#231成功","type":"text"}]}]


type: message
mtype: text
mid: 525212682249568709
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ud7bab4275089a33923e9720871bf1782
mentionees: Uf7d0755155b20aeae8f5868e0558f472
mtext:
【IVM設備】 【新店公宅店-TM3】
系統警告通知：2024年09月09日 19時35分29秒 新店公宅店-TM3新店公宅店-TM3販賣機的「右櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除」
@黃糜鹿 

syn:
{"actual_failure_cause":null,"assigned":"11","assigned_user":"jimmy.huang","begin_time":null,"car_plate":null,"category":"系統警告通知","date_work":null,"dealer":null,"desc":"右櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除","end_time":null,"failure_cause":null,"imperson":"nico","imperson_rid":"12","location":"新店公宅店","machid":"新店公宅店-TM3","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"趙瑩Nico","title":"新店公宅店-TM3 系統警告通知","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":12,"name":"趙瑩"},"category":{"id":3,"name":"系統警告通知"},"closed_on":null,"created_on":"2024-09-09T11:47:38Z","custom_fields":[{"id":1,"name":"機器代號","value":"新店公宅店-TM3"},{"id":2,"name":"地點","value":"新店公宅店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"右櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"232","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-09","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"新店公宅店-TM3 系統警告通知","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-09T11:47:38Z"}},"reply":[{"text":"收到趙瑩Nico[新建立]工單","type":"text"},{"text":"指派給jimmy.huang","type":"text"},{"text":"創建工單#232成功","type":"text"}]}]


type: message
mtype: text
mtext: [新建立] 大螢幕廣告系統重啟無效，請先遠端排查：【高雄大樹】義大：天悅［中吉側取冷凍］ @黃糜鹿
mid: 525213646973567292
src_type: group
group_id: Ccd427a76a97aa2ebdb6485418eb2017e
sender_id: U86361abf9a9ee61b1f31952524355fab
mentionees: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"assigned":"11","assigned_user":"jimmy.huang","begin_time":null,"car_plate":null,"category":"大螢幕廣告系統重啟無效，請先遠端排查：【高雄大樹】義大","date_work":null,"dealer":null,"desc":"大螢幕廣告系統重啟無效，請先遠端排查：【高雄大樹】義大","end_time":null,"failure_cause":null,"imperson":"niel@converge","imperson_rid":"20","location":"【高雄大樹】義大","machid":"【高雄大樹】義大：天悅［中吉側取冷凍］","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"滙聚","sender":"Niel😎","title":"【高雄大樹】義大：天悅［中吉側取冷凍］ 大螢幕廣告系統重啟無效，請先遠端排查：【高雄大樹】義大","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":20,"name":"ConvergeNiel"},"closed_on":null,"created_on":"2024-09-09T11:57:13Z","custom_fields":[{"id":1,"name":"機器代號","value":"【高雄大樹】義大：天悅［中吉側取冷凍］"},{"id":2,"name":"地點","value":"【高雄大樹】義大"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"滙聚"},{"id":21,"name":"待換零件","value":""}],"description":"大螢幕廣告系統重啟無效，請先遠端排查：【高雄大樹】義大","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"233","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-09","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"【高雄大樹】義大：天悅［中吉側取冷凍］ 大螢幕廣告系統重啟無效，請先遠端排查：【高雄大樹】義大","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-09T11:57:13Z"}},"reply":[{"text":"收到Niel😎[新建立]工單","type":"text"},{"text":"指派給jimmy.huang","type":"text"},{"text":"創建工單#233成功","type":"text"}]}]


type: message
mtype: text
mtext: ［新建立］ 左櫃故障：竹南中華店-TM3 @黃糜鹿
mid: 525291561723625587
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ud7bab4275089a33923e9720871bf1782
mentionees: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"assigned":"11","assigned_user":"jimmy.huang","begin_time":null,"car_plate":null,"category":"左櫃故障","date_work":null,"dealer":null,"desc":"左櫃故障","end_time":null,"failure_cause":null,"imperson":"nico","imperson_rid":"12","location":"竹南中華店","machid":"竹南中華店-TM3","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"趙瑩Nico","title":"竹南中華店-TM3 左櫃故障","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":12,"name":"趙瑩"},"closed_on":null,"created_on":"2024-09-10T00:51:14Z","custom_fields":[{"id":1,"name":"機器代號","value":"竹南中華店-TM3"},{"id":2,"name":"地點","value":"竹南中華店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"左櫃故障","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"234","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-10","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"竹南中華店-TM3 左櫃故障","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-10T00:51:14Z"}},"reply":[{"text":"收到趙瑩Nico[新建立]工單","type":"text"},{"text":"指派給jimmy.huang","type":"text"},{"text":"創建工單#234成功","type":"text"}]}]


type: message
mtype: text
mtext: [待派工] #231 故障問題：卡貨 需帶工具：編碼器、推桿馬達 處理單位：工程部
mid: 525298909691248723
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
ret: [{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#231 新店公宅店-TM3","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"工程部","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"卡貨","from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"新店公宅店-TM3","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-09","tid":"231","title":" 故障問題","to_status":8,"tools":"編碼器、推桿馬達","work_desc":null}


type: message
mtype: text
mtext: [已派工] #231 現場維修日期：9/10 派工車號：BUW-1502 @陳昱安
mid: 525299088553148850
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: Ufc9e46a32ad155f736cb3fa04b3d758f
syn:
{"actual_failure_cause":null,"assigned":"13","assigned_user":"smallan","begin_time":null,"car_plate":"BUW-1502","category":"現場維修日期","date_work":"9/10","dealer":null,"desc":"現場維修日期","due_date":null,"end_time":null,"failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"新店公宅店-TM3","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-09","tid":"231","title":" 現場維修日期","to_status":9,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[已派工]工單#231 新店公宅店-TM3","type":"text"},{"text":"指派給smallan","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #232 到場時間：無 離場時間：無 故障狀況回報：重復同工單#231 維修作業：無 更換零件：無
mid: 525299278638219493
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":"重復同工單#231","begin_time":"無","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"無","failure_cause":null,"from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"新店公宅店-TM3","repair_parts":"無","repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-09","tid":"232","title":" 到場時間","to_status":11,"tools":null,"work_desc":"無"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[完成]工單#232 新店公宅店-TM3","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"id\":\"15\",\"value\":\"無\"},{\"id\":\"16\",\"value\":\"無\"},{\"id\":\"17\",\"value\":\"重復同工單#231\"},{\"value\":\"無\",\"id\":\"18\"},{\"id\":\"19\",\"value\":\"無\"}]","created_on":"2024-09-10T02:07:54Z","custom_fields":[{"id":15,"name":"到場時間","value":"無"},{"id":16,"name":"離場時間","value":"無"},{"id":17,"name":"實際故障問題","value":"重復同工單#231"},{"id":18,"name":"維修作業","value":"無"},{"id":19,"name":"更換零件","value":"無"},{"id":22,"name":"地理座標","value":""},{"id":23,"name":"地址","value":""},{"id":24,"name":"地點名稱","value":""}],"hours":0,"id":214,"issue":{"id":232},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-10","updated_on":"2024-09-10T02:07:54Z","user":{"id":11,"name":"黃柏智"}}},"reply":[{"text":"上傳工時0:0小時","type":"text"}]}]


type: message
mtype: text
mtext: [待派工] #234 故障問題：無供電 需帶工具：電源供應器、電箱 處理單位：工程部
mid: 525299396700275121
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
ret: [{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#234 竹南中華店-TM3","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"工程部","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"無供電","from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"竹南中華店-TM3","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-10","tid":"234","title":" 故障問題","to_status":8,"tools":"電源供應器、電箱","work_desc":null}


type: message
mtype: text
mtext: [已派工] #234 現場維修日期：9/10 派工車號：9073-L3 @阿粲
mid: 525299445018657041
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: U3ebff1e3e48d46219059effdf19a926f
syn:
{"actual_failure_cause":null,"assigned":"7","assigned_user":"hong.liu","begin_time":null,"car_plate":"9073-L3","category":"現場維修日期","date_work":"9/10","dealer":null,"desc":"現場維修日期","due_date":null,"end_time":null,"failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"竹南中華店-TM3","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-10","tid":"234","title":" 現場維修日期","to_status":9,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[已派工]工單#234 竹南中華店-TM3","type":"text"},{"text":"指派給hong.liu","type":"text"}]}]


type: message
mtype: text
mtext: 【IVM設備】 【竹東工研店-TM4】 溫度異常通知：竹東工研店-TM4 販賣機「右櫃溫度異常」，櫃已停止販售商品，請前往檢查
mid: 525299504409214979
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"溫度異常通知","date_work":null,"dealer":null,"desc":"右櫃溫度異常","end_time":null,"failure_cause":null,"imperson":"jimmy.huang","imperson_rid":"11","location":"竹東工研店","machid":"竹東工研店-TM4","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","title":"竹東工研店-TM4 溫度異常通知","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":11,"name":"黃柏智"},"category":{"id":4,"name":"溫度異常通知"},"closed_on":null,"created_on":"2024-09-10T02:10:08Z","custom_fields":[{"id":1,"name":"機器代號","value":"竹東工研店-TM4"},{"id":2,"name":"地點","value":"竹東工研店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"右櫃溫度異常","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"235","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-10","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"竹東工研店-TM4 溫度異常通知","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-10T02:10:08Z"}},"reply":[{"text":"收到黃糜鹿[新建立]工單","type":"text"},{"text":"創建工單#235成功","type":"text"}]}]


type: message
mtype: text
mtext: [待派工] #235 故障問題：失溫 需帶工具：壓縮機、溫控線、繼電器板 處理單位：工程部 @阿粲
mid: 525299710601462322
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: U3ebff1e3e48d46219059effdf19a926f
syn:
{"actual_failure_cause":null,"assigned":"7","assigned_user":"hong.liu","begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"工程部","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"失溫","from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"竹東工研店-TM4","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-10","tid":"235","title":" 故障問題","to_status":8,"tools":"壓縮機、溫控線、繼電器板","work_desc":null}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#235 竹東工研店-TM4","type":"text"},{"text":"指派給hong.liu","type":"text"}]}]


type: message
mtype: text
mid: 525300187662123089
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mtext:
[完成] #229
到場時間：9/9 14:00
離場時間：9/9 15:30
故障狀況回報：升降馬達異常
維修作業：更換升降馬達，調整推桿，調整取貨口，更換防盜版滾輪
更換零件：升降馬達、防盜版滾輪

syn:
{"actual_failure_cause":"升降馬達異常","begin_time":"9/9 14:00","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"9/9 15:30","failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"善化正國店-TM3","repair_parts":"升降馬達、防盜版滾輪","repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-09","tid":"229","title":" 到場時間","to_status":11,"tools":null,"work_desc":"更換升降馬達，調整推桿，調整取貨口，更換防盜版滾輪"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[完成]工單#229 善化正國店-TM3","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"id\":\"15\",\"value\":\"9/9 14:00\"},{\"id\":\"16\",\"value\":\"9/9 15:30\"},{\"id\":\"17\",\"value\":\"升降馬達異常\"},{\"value\":\"更換升降馬達，調整推桿，調整取貨口，更換防盜版滾輪\",\"id\":\"18\"},{\"value\":\"升降馬達、防盜版滾輪\",\"id\":\"19\"}]","created_on":"2024-09-10T02:16:56Z","custom_fields":[{"id":15,"name":"到場時間","value":"9/9 14:00"},{"id":16,"name":"離場時間","value":"9/9 15:30"},{"id":17,"name":"實際故障問題","value":"升降馬達異常"},{"id":18,"name":"維修作業","value":"更換升降馬達，調整推桿，調整取貨口，更換防盜版滾輪"},{"id":19,"name":"更換零件","value":"升降馬達、防盜版滾輪"},{"id":22,"name":"地理座標","value":""},{"id":23,"name":"地址","value":""},{"id":24,"name":"地點名稱","value":""}],"hours":1.5,"id":215,"issue":{"id":229},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-09","updated_on":"2024-09-10T02:16:56Z","user":{"id":11,"name":"黃柏智"}}},"reply":[{"text":"上傳工時1:30小時","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #230 到場時間：9/10 1040 離場時間：9/10 1050 故障狀況回報：大螢幕廣告異常 維修作業：遠端查詢大螢幕主機狀況，主機軟體異常建議重灌軟體。
mid: 525305941391310903
src_type: group
group_id: Ccd427a76a97aa2ebdb6485418eb2017e
sender_id: U5d8fd4cca8b9c38977901b06cbf403aa
syn:
{"actual_failure_cause":"大螢幕廣告異常","begin_time":"9/10 1040","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"9/10 1050","failure_cause":null,"from_status":1,"imperson":"popo","imperson_rid":"16","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"【台北文山】政治大學：安九食堂［中吉冷凍微波］","repair_parts":null,"repairing_parts":null,"rg":"滙聚","sender":"彭祥維","start_date":"2024-09-09","tid":"230","title":" 到場時間","to_status":11,"tools":null,"work_desc":"遠端查詢大螢幕主機狀況，主機軟體異常建議重灌軟體。"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到彭祥維[完成]工單#230 【台北文山】政治大學：安九食堂［中吉冷凍微波］","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"id\":\"15\",\"value\":\"9/10 1040\"},{\"id\":\"16\",\"value\":\"9/10 1050\"},{\"id\":\"17\",\"value\":\"大螢幕廣告異常\"},{\"id\":\"18\",\"value\":\"遠端查詢大螢幕主機狀況，主機軟體異常建議重灌軟體。\"}]","created_on":"2024-09-10T03:14:06Z","custom_fields":[{"id":15,"name":"到場時間","value":"9/10 1040"},{"id":16,"name":"離場時間","value":"9/10 1050"},{"id":17,"name":"實際故障問題","value":"大螢幕廣告異常"},{"id":18,"name":"維修作業","value":"遠端查詢大螢幕主機狀況，主機軟體異常建議重灌軟體。"},{"id":19,"name":"更換零件","value":""},{"id":22,"name":"地理座標","value":""},{"id":23,"name":"地址","value":""},{"id":24,"name":"地點名稱","value":""}],"hours":0.17,"id":216,"issue":{"id":230},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-10","updated_on":"2024-09-10T03:14:06Z","user":{"id":16,"name":"彭祥維"}}},"reply":[{"text":"上傳工時0:10小時","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #233 到場時間：9/10 1040 離場時間：9/10 1050 故障狀況回報：大螢幕廣告異常 維修作業：遠端查詢大螢幕主機狀況，目前機台廣告皆正常。
mid: 525306005429944619
src_type: group
group_id: Ccd427a76a97aa2ebdb6485418eb2017e
sender_id: U5d8fd4cca8b9c38977901b06cbf403aa
syn:
{"actual_failure_cause":"大螢幕廣告異常","begin_time":"9/10 1040","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"9/10 1050","failure_cause":null,"from_status":1,"imperson":"popo","imperson_rid":"16","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"【高雄大樹】義大：天悅［中吉側取冷凍］","repair_parts":null,"repairing_parts":null,"rg":"滙聚","sender":"彭祥維","start_date":"2024-09-09","tid":"233","title":" 到場時間","to_status":11,"tools":null,"work_desc":"遠端查詢大螢幕主機狀況，目前機台廣告皆正常。"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到彭祥維[完成]工單#233 【高雄大樹】義大：天悅［中吉側取冷凍］","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"id\":\"15\",\"value\":\"9/10 1040\"},{\"value\":\"9/10 1050\",\"id\":\"16\"},{\"id\":\"17\",\"value\":\"大螢幕廣告異常\"},{\"value\":\"遠端查詢大螢幕主機狀況，目前機台廣告皆正常。\",\"id\":\"18\"}]","created_on":"2024-09-10T03:14:43Z","custom_fields":[{"id":15,"name":"到場時間","value":"9/10 1040"},{"id":16,"name":"離場時間","value":"9/10 1050"},{"id":17,"name":"實際故障問題","value":"大螢幕廣告異常"},{"id":18,"name":"維修作業","value":"遠端查詢大螢幕主機狀況，目前機台廣告皆正常。"},{"id":19,"name":"更換零件","value":""},{"id":22,"name":"地理座標","value":""},{"id":23,"name":"地址","value":""},{"id":24,"name":"地點名稱","value":""}],"hours":0.17,"id":217,"issue":{"id":233},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-10","updated_on":"2024-09-10T03:14:43Z","user":{"id":16,"name":"彭祥維"}}},"reply":[{"text":"上傳工時0:10小時","type":"text"}]}]


type: message
mtype: text
mid: 525325683510739363
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U27d5aec4cdafec493ecec9fbd6003459
mtext:
【IVM設備】 【新莊北醫店-TM5】
系統警告通知：2024年09月10日 14時20分50秒 新莊北醫店-TM5新莊北醫店-TM5販賣機的「左櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除」

syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"系統警告通知","date_work":null,"dealer":null,"desc":"左櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除","end_time":null,"failure_cause":null,"imperson":"jimmy.huang","imperson_rid":"11","location":"新莊北醫店","machid":"新莊北醫店-TM5","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"胡崇賢","title":"新莊北醫店-TM5 系統警告通知","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":11,"name":"黃柏智"},"category":{"id":3,"name":"系統警告通知"},"closed_on":null,"created_on":"2024-09-10T06:30:12Z","custom_fields":[{"id":1,"name":"機器代號","value":"新莊北醫店-TM5"},{"id":2,"name":"地點","value":"新莊北醫店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"左櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"237","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-10","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"新莊北醫店-TM5 系統警告通知","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-10T06:30:12Z"}},"reply":[{"text":"收到胡崇賢[新建立]工單","type":"text"},{"text":"創建工單#237成功","type":"text"}]}]


type: message
mtype: text
mtext: #237
mid: 525325852927066322
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U27d5aec4cdafec493ecec9fbd6003459
ret:
{"exit":0,"out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":11,"name":"黃柏智"},"category":{"id":3,"name":"系統警告通知"},"closed_on":null,"created_on":"2024-09-10T06:30:12Z","custom_fields":[{"id":1,"name":"機器代號","value":"新莊北醫店-TM5"},{"id":2,"name":"地點","value":"新莊北醫店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"左櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除","done_ratio":0,"due_date":null,"estimated_hours":null,"id":237,"is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"spent_hours":0,"start_date":"2024-09-10","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"新莊北醫店-TM5 系統警告通知","total_estimated_hours":null,"total_spent_hours":0,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-10T06:30:12Z"}},"reply":[{"text":"收到胡崇賢查詢工單#237","type":"text"}]}


type: message
mtype: text
mtext: [待派工] #237 故障問題：卡貨 需帶工具：秤重線、秤重板 處理單位：工程部
mid: 525327083652514243
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
ret: [{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#237 新莊北醫店-TM5","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"工程部","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"卡貨","from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"新莊北醫店-TM5","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-10","tid":"237","title":" 故障問題","to_status":8,"tools":"秤重線、秤重板","work_desc":null}


type: message
mtype: text
mid: 525327178796105893
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U3ebff1e3e48d46219059effdf19a926f
mtext:
[完成] #235
到場時間：10:00
離場時間：13:00
故障狀況回報：機器失溫
維修作業：
1.查看log是取貨口未關閉導致失溫
2.更換兩顆編碼器復位正常，但出貨位置異常，無法正常出貨
3.更換升降馬達，測試出貨正常
4.等待溫度下降，發現溫度會亂跳，推測溫控線也故障
5.更換溫控線，溫度顯示正常
更換零件：升降馬達、溫控線

syn:
{"actual_failure_cause":"機器失溫","begin_time":"10:00","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"13:00","failure_cause":null,"from_status":8,"imperson":"hong.liu","imperson_rid":"7","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"竹東工研店-TM4","repair_parts":"升降馬達、溫控線","repairing_parts":null,"rg":"全家IVM","sender":"阿粲","start_date":"2024-09-10","tid":"235","title":" 到場時間","to_status":11,"tools":null,"work_desc":"1.查看log是取貨口未關閉導致失溫\n2.更換兩顆編碼器復位正常，但出貨位置異常，無法正常出貨\n3.更換升降馬達，測試出貨正常\n4.等待溫度下降，發現溫度會亂跳，推測溫控線也故障\n5.更換溫控線，溫度顯示正常\n"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到阿粲[完成]工單#235 竹東工研店-TM4","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"10:00\",\"id\":\"15\"},{\"id\":\"16\",\"value\":\"13:00\"},{\"value\":\"機器失溫\",\"id\":\"17\"},{\"id\":\"18\",\"value\":\"1.查看log是取貨口未關閉導致失溫\\n2.更換兩顆編碼器復位正常，但出貨位置異常，無法正常出貨\\n3.更換升降馬達，測試出貨正常\\n4.等待溫度下降，發現溫度會亂跳，推測溫控線也故障\\n5.更換溫控線，溫度顯示正常\\n\"},{\"value\":\"升降馬達、溫控線\",\"id\":\"19\"}]","created_on":"2024-09-10T06:45:04Z","custom_fields":[{"id":15,"name":"到場時間","value":"10:00"},{"id":16,"name":"離場時間","value":"13:00"},{"id":17,"name":"實際故障問題","value":"機器失溫"},{"id":18,"name":"維修作業","value":"1.查看log是取貨口未關閉導致失溫\n2.更換兩顆編碼器復位正常，但出貨位置異常，無法正常出貨\n3.更換升降馬達，測試出貨正常\n4.等待溫度下降，發現溫度會亂跳，推測溫控線也故障\n5.更換溫控線，溫度顯示正常\n"},{"id":19,"name":"更換零件","value":"升降馬達、溫控線"},{"id":22,"name":"地理座標","value":""},{"id":23,"name":"地址","value":""},{"id":24,"name":"地點名稱","value":""}],"hours":3,"id":227,"issue":{"id":235},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-10","updated_on":"2024-09-10T06:45:04Z","user":{"id":7,"name":"劉燦宏"}}},"reply":[{"text":"上傳工時3:0小時","type":"text"}]}]


type: message
mtype: text
mid: 525344366181482983
src_type: group
group_id: C8f19664ccacbb1d0876a32ba4ec63def
sender_id: U8180fba0f18b9439ca00f06183475d3f
mtext:
【麗嬰相關資料】

📌麗嬰_智販機內部管理總表：
https://docs.google.com/spreadsheets/d/1DVP0t54-3OsbEqnUtlMWAmJlfFI8JBYxHFy2wUgbhjQ/edit?usp=sharing

📌龍雲 3.0 後台帳號：
transtep@funbox / admin

📌麗嬰出機照片：
https://drive.google.com/drive/folders/1RvwVJk80C2v4d6FH1gviGfIj-SkcvLhZ?usp=drive_link

📌麗嬰場勘資訊夾：
https://drive.google.com/drive/folders/1BDHUCWvEevgQSQnHtup33XtyfalmcrAF?usp=sharing

📌麗嬰台帳：
https://docs.google.com/spreadsheets/d/1F2vw4EwsgqC4ru_DR4rUZM9txUQXV-m4Hk_IyRHnphQ/edit?usp=sharing


type: message
mtype: text
mid: 525344674244984979
src_type: group
group_id: C8f19664ccacbb1d0876a32ba4ec63def
sender_id: U8180fba0f18b9439ca00f06183475d3f
mtext:
@All 這是麗嬰的相關資料連結，有需要都可以直接上去翻

第一個「麗嬰_智販機內部管理總表」就跟全家的那個管理總表概念是一樣的，未來有任何資訊都可以自行在上面編輯，有新機的出機需求也一樣會更新上去～


type: message
mtype: text
mid: 525345021181297010
src_type: group
group_id: C8f19664ccacbb1d0876a32ba4ec63def
sender_id: U8180fba0f18b9439ca00f06183475d3f
mentionees: Uf7d0755155b20aeae8f5868e0558f472
mtext:
@黃糜鹿 @🌸  虹 🌸 有六台機台已經確認好出機需求了，再請協助聯繫貨運、安排出機工程師～

確認好後，請提供給我喔：
1. 貨運人員資料：姓名/生日/身分證字號/車牌/手機
2. 出機工程師資料：姓名/生日/身分證字號/車牌/手機


type: message
mtype: text
mtext: [完成] #234 到場時間：14:30 離場時間：17:30 故障狀況回報：左櫃沒有通電 維修作業：線路檢查，重啟電源，出貨測試無異常 更換零件：無
mid: 525357639879098436
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U3ebff1e3e48d46219059effdf19a926f
syn:
{"actual_failure_cause":"左櫃沒有通電","begin_time":"14:30","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":"2024-09-10","end_time":"17:30","failure_cause":null,"from_status":9,"imperson":"hong.liu","imperson_rid":"7","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"竹南中華店-TM3","repair_parts":"無","repairing_parts":null,"rg":"全家IVM","sender":"阿粲","start_date":"2024-09-10","tid":"234","title":" 到場時間","to_status":11,"tools":null,"work_desc":"線路檢查，重啟電源，出貨測試無異常"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到阿粲[完成]工單#234 竹南中華店-TM3","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"14:30\",\"id\":\"15\"},{\"value\":\"17:30\",\"id\":\"16\"},{\"id\":\"17\",\"value\":\"左櫃沒有通電\"},{\"id\":\"18\",\"value\":\"線路檢查，重啟電源，出貨測試無異常\"},{\"id\":\"19\",\"value\":\"無\"}]","created_on":"2024-09-10T11:47:41Z","custom_fields":[{"id":15,"name":"到場時間","value":"14:30"},{"id":16,"name":"離場時間","value":"17:30"},{"id":17,"name":"實際故障問題","value":"左櫃沒有通電"},{"id":18,"name":"維修作業","value":"線路檢查，重啟電源，出貨測試無異常"},{"id":19,"name":"更換零件","value":"無"},{"id":22,"name":"地理座標","value":""},{"id":23,"name":"地址","value":""},{"id":24,"name":"地點名稱","value":""},{"id":26,"name":"區間里程","value":""}],"hours":3,"id":228,"issue":{"id":234},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-10","updated_on":"2024-09-10T11:47:41Z","user":{"id":7,"name":"劉燦宏"}}},"reply":[{"text":"上傳工時3:0小時","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #231 到場時間：9/10 10:30 離場時間：9/10 13:30 故障狀況回報：右櫃出貨異常 維修作業：商品庫存消失重新補貨，更換推桿馬達編碼器、出貨測試 更換零件：編碼器x1
mid: 525443852757893251
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ufc9e46a32ad155f736cb3fa04b3d758f
syn:
{"actual_failure_cause":"右櫃出貨異常","begin_time":"9/10 10:30","car_plate":null,"category":"出貨失敗通知","date_work":null,"dealer":null,"desc":"出貨失敗通知","due_date":"2024-09-10","end_time":"9/10 13:30","failure_cause":null,"from_status":9,"imperson":"smallan","imperson_rid":"13","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"新店公宅店-TM3","repair_parts":"編碼器x1","repairing_parts":null,"rg":"全家IVM","sender":"陳昱安","start_date":"2024-09-10","tid":"231","title":" 出貨失敗通知","to_status":11,"tools":null,"work_desc":"商品庫存消失重新補貨，更換推桿馬達編碼器、出貨測試"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到陳昱安[完成]工單#231 新店公宅店-TM3","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"9/10 10:30\",\"id\":\"15\"},{\"id\":\"16\",\"value\":\"9/10 13:30\"},{\"value\":\"右櫃出貨異常\",\"id\":\"17\"},{\"value\":\"商品庫存消失重新補貨，更換推桿馬達編碼器、出貨測試\",\"id\":\"18\"},{\"value\":\"編碼器x1\",\"id\":\"19\"}]","created_on":"2024-09-11T02:04:07Z","custom_fields":[{"id":15,"name":"到場時間","value":"9/10 10:30"},{"id":16,"name":"離場時間","value":"9/10 13:30"},{"id":17,"name":"實際故障問題","value":"右櫃出貨異常"},{"id":18,"name":"維修作業","value":"商品庫存消失重新補貨，更換推桿馬達編碼器、出貨測試"},{"id":19,"name":"更換零件","value":"編碼器x1"},{"id":22,"name":"地理座標","value":""},{"id":23,"name":"地址","value":""},{"id":24,"name":"地點名稱","value":""},{"id":26,"name":"區間里程","value":""}],"hours":3,"id":229,"issue":{"id":231},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-10","updated_on":"2024-09-11T02:04:07Z","user":{"id":13,"name":"陳昱安"}}},"reply":[{"text":"上傳工時3:0小時","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #237 到場時間：9/10 14:30 離場時間：9/10 19:00 故障狀況回報：左櫃出貨異常 維修作業：更換秤重線、出貨測試 更換零件：秤重線x1
mid: 525444009473867892
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ufc9e46a32ad155f736cb3fa04b3d758f
syn:
{"actual_failure_cause":"左櫃出貨異常","begin_time":"9/10 14:30","car_plate":null,"category":"出貨失敗通知","date_work":null,"dealer":null,"desc":"出貨失敗通知","due_date":null,"end_time":"9/10 19:00","failure_cause":null,"from_status":8,"imperson":"smallan","imperson_rid":"13","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"新莊北醫店-TM5","repair_parts":"秤重線x1","repairing_parts":null,"rg":"全家IVM","sender":"陳昱安","start_date":"2024-09-10","tid":"237","title":" 出貨失敗通知","to_status":11,"tools":null,"work_desc":"更換秤重線、出貨測試"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到陳昱安[完成]工單#237 新莊北醫店-TM5","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"id\":\"15\",\"value\":\"9/10 14:30\"},{\"id\":\"16\",\"value\":\"9/10 19:00\"},{\"id\":\"17\",\"value\":\"左櫃出貨異常\"},{\"value\":\"更換秤重線、出貨測試\",\"id\":\"18\"},{\"id\":\"19\",\"value\":\"秤重線x1\"}]","created_on":"2024-09-11T02:05:41Z","custom_fields":[{"id":15,"name":"到場時間","value":"9/10 14:30"},{"id":16,"name":"離場時間","value":"9/10 19:00"},{"id":17,"name":"實際故障問題","value":"左櫃出貨異常"},{"id":18,"name":"維修作業","value":"更換秤重線、出貨測試"},{"id":19,"name":"更換零件","value":"秤重線x1"},{"id":22,"name":"地理座標","value":""},{"id":23,"name":"地址","value":""},{"id":24,"name":"地點名稱","value":""},{"id":26,"name":"區間里程","value":""}],"hours":4.5,"id":230,"issue":{"id":237},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-10","updated_on":"2024-09-11T02:05:41Z","user":{"id":13,"name":"陳昱安"}}},"reply":[{"text":"上傳工時4:30小時","type":"text"}]}]


type: message
mtype: text
mtext: 【IVM設備】 【竹東工研店-TM4】 溫度異常通知：竹東工研店-TM4 販賣機「左櫃溫度異常」，櫃已停止販售商品，請前往檢查
mid: 525444071448641685
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U3ebff1e3e48d46219059effdf19a926f
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"溫度異常通知","date_work":null,"dealer":null,"desc":"左櫃溫度異常","end_time":null,"failure_cause":null,"imperson":"hong.liu","imperson_rid":"7","location":"竹東工研店","machid":"竹東工研店-TM4","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"阿粲","title":"竹東工研店-TM4 溫度異常通知","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":7,"name":"劉燦宏"},"author":{"id":7,"name":"劉燦宏"},"category":{"id":4,"name":"溫度異常通知"},"closed_on":null,"created_on":"2024-09-11T02:06:17Z","custom_fields":[{"id":1,"name":"機器代號","value":"竹東工研店-TM4"},{"id":2,"name":"地點","value":"竹東工研店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"左櫃溫度異常","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"238","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-11","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"竹東工研店-TM4 溫度異常通知","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-11T02:06:17Z"}},"reply":[{"text":"收到阿粲[新建立]工單","type":"text"},{"text":"創建工單#238成功","type":"text"}]}]


type: message
mtype: text
mid: 525446852087382566
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U3ebff1e3e48d46219059effdf19a926f
mtext:
[完成] #238
到場時間：12:00
離場時間：18:00
故障狀況回報：左櫃溫度異常
維修作業：
1.檢查保險絲坐燒掉，更換保險絲坐，無法正常
2.更換電箱，無法正常
3.更換壓縮機控制盒，無法正常
4.檢查線路正常有送電
5.更換壓縮機，無法正常
6.拆右櫃壓縮機控制盒交叉測試正常，代表身上控制盒故障
7.請jimmy送控制盒零件，
裝上後測試正常
更換零件：保險絲坐、電箱、壓縮機、壓縮機控制盒

syn:
{"actual_failure_cause":"左櫃溫度異常","begin_time":"12:00","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"18:00","failure_cause":null,"from_status":1,"imperson":"hong.liu","imperson_rid":"7","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"竹東工研店-TM4","repair_parts":"保險絲坐、電箱、壓縮機、壓縮機控制盒","repairing_parts":null,"rg":"全家IVM","sender":"阿粲","start_date":"2024-09-11","tid":"238","title":" 到場時間","to_status":11,"tools":null,"work_desc":"1.檢查保險絲坐燒掉，更換保險絲坐，無法正常\n2.更換電箱，無法正常\n3.更換壓縮機控制盒，無法正常\n4.檢查線路正常有送電\n5.更換壓縮機，無法正常\n6.拆右櫃壓縮機控制盒交叉測試正常，代表身上控制盒故障\n7.請jimmy送控制盒零件，\n裝上後測試正常\n"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到阿粲[完成]工單#238 竹東工研店-TM4","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"id\":\"15\",\"value\":\"12:00\"},{\"value\":\"18:00\",\"id\":\"16\"},{\"value\":\"左櫃溫度異常\",\"id\":\"17\"},{\"value\":\"1.檢查保險絲坐燒掉，更換保險絲坐，無法正常\\n2.更換電箱，無法正常\\n3.更換壓縮機控制盒，無法正常\\n4.檢查線路正常有送電\\n5.更換壓縮機，無法正常\\n6.拆右櫃壓縮機控制盒交叉測試正常，代表身上控制盒故障\\n7.請jimmy送控制盒零件，\\n裝上後測試正常\\n\",\"id\":\"18\"},{\"value\":\"保險絲坐、電箱、壓縮機、壓縮機控制盒\",\"id\":\"19\"}]","created_on":"2024-09-11T02:33:55Z","custom_fields":[{"id":15,"name":"到場時間","value":"12:00"},{"id":16,"name":"離場時間","value":"18:00"},{"id":17,"name":"實際故障問題","value":"左櫃溫度異常"},{"id":18,"name":"維修作業","value":"1.檢查保險絲坐燒掉，更換保險絲坐，無法正常\n2.更換電箱，無法正常\n3.更換壓縮機控制盒，無法正常\n4.檢查線路正常有送電\n5.更換壓縮機，無法正常\n6.拆右櫃壓縮機控制盒交叉測試正常，代表身上控制盒故障\n7.請jimmy送控制盒零件，\n裝上後測試正常\n"},{"id":19,"name":"更換零件","value":"保險絲坐、電箱、壓縮機、壓縮機控制盒"},{"id":22,"name":"地理座標","value":""},{"id":23,"name":"地址","value":""},{"id":24,"name":"地點名稱","value":""},{"id":26,"name":"區間里程","value":""}],"hours":6,"id":231,"issue":{"id":238},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-11","updated_on":"2024-09-11T02:33:55Z","user":{"id":7,"name":"劉燦宏"}}},"reply":[{"text":"上傳工時6:0小時","type":"text"}]}]


type: message
mtype: text
mid: 525446946845360581
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U3ebff1e3e48d46219059effdf19a926f
mtext:
[完成] #238
到場時間：9/9 12:00
離場時間：9/9 18:00
故障狀況回報：左櫃溫度異常
維修作業：
1.檢查保險絲坐燒掉，更換保險絲坐，無法正常
2.更換電箱，無法正常
3.更換壓縮機控制盒，無法正常
4.檢查線路正常有送電
5.更換壓縮機，無法正常
6.拆右櫃壓縮機控制盒交叉測試正常，代表身上控制盒故障
7.請jimmy送控制盒零件，
裝上後測試正常
更換零件：保險絲坐、電箱、壓縮機、壓縮機控制盒

syn:
{"actual_failure_cause":"左櫃溫度異常","begin_time":"9/9 12:00","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":"2024-09-11","end_time":"9/9 18:00","failure_cause":null,"from_status":11,"imperson":"hong.liu","imperson_rid":"7","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"竹東工研店-TM4","repair_parts":"保險絲坐、電箱、壓縮機、壓縮機控制盒","repairing_parts":null,"rg":"全家IVM","sender":"阿粲","start_date":"2024-09-11","tid":"238","title":" 到場時間","to_status":11,"tools":null,"work_desc":"1.檢查保險絲坐燒掉，更換保險絲坐，無法正常\n2.更換電箱，無法正常\n3.更換壓縮機控制盒，無法正常\n4.檢查線路正常有送電\n5.更換壓縮機，無法正常\n6.拆右櫃壓縮機控制盒交叉測試正常，代表身上控制盒故障\n7.請jimmy送控制盒零件，\n裝上後測試正常\n"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到阿粲[完成]工單#238 竹東工研店-TM4","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"9/9 12:00\",\"id\":\"15\"},{\"id\":\"16\",\"value\":\"9/9 18:00\"},{\"id\":\"17\",\"value\":\"左櫃溫度異常\"},{\"id\":\"18\",\"value\":\"1.檢查保險絲坐燒掉，更換保險絲坐，無法正常\\n2.更換電箱，無法正常\\n3.更換壓縮機控制盒，無法正常\\n4.檢查線路正常有送電\\n5.更換壓縮機，無法正常\\n6.拆右櫃壓縮機控制盒交叉測試正常，代表身上控制盒故障\\n7.請jimmy送控制盒零件，\\n裝上後測試正常\\n\"},{\"id\":\"19\",\"value\":\"保險絲坐、電箱、壓縮機、壓縮機控制盒\"}]","created_on":"2024-09-11T02:34:51Z","custom_fields":[{"id":15,"name":"到場時間","value":"9/9 12:00"},{"id":16,"name":"離場時間","value":"9/9 18:00"},{"id":17,"name":"實際故障問題","value":"左櫃溫度異常"},{"id":18,"name":"維修作業","value":"1.檢查保險絲坐燒掉，更換保險絲坐，無法正常\n2.更換電箱，無法正常\n3.更換壓縮機控制盒，無法正常\n4.檢查線路正常有送電\n5.更換壓縮機，無法正常\n6.拆右櫃壓縮機控制盒交叉測試正常，代表身上控制盒故障\n7.請jimmy送控制盒零件，\n裝上後測試正常\n"},{"id":19,"name":"更換零件","value":"保險絲坐、電箱、壓縮機、壓縮機控制盒"},{"id":22,"name":"地理座標","value":""},{"id":23,"name":"地址","value":""},{"id":24,"name":"地點名稱","value":""},{"id":26,"name":"區間里程","value":""}],"hours":6,"id":232,"issue":{"id":238},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-09","updated_on":"2024-09-11T02:34:51Z","user":{"id":7,"name":"劉燦宏"}}},"reply":[{"text":"上傳工時6:0小時","type":"text"}]}]


type: message
mtype: text
mid: 525464199510884643
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mtext:
【IVM設備】 【台中汝川店-TM4】
系統警告通知：2024年09月11日 13時12分41秒 台中汝川店-TM4台中汝川店-TM4販賣機的「左櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除」

syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"系統警告通知","date_work":null,"dealer":null,"desc":"左櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除","end_time":null,"failure_cause":null,"imperson":"jimmy.huang","imperson_rid":"11","location":"台中汝川店","machid":"台中汝川店-TM4","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","title":"台中汝川店-TM4 系統警告通知","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":11,"name":"黃柏智"},"category":{"id":3,"name":"系統警告通知"},"closed_on":null,"created_on":"2024-09-11T05:26:14Z","custom_fields":[{"id":1,"name":"機器代號","value":"台中汝川店-TM4"},{"id":2,"name":"地點","value":"台中汝川店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"左櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"239","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-11","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"台中汝川店-TM4 系統警告通知","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-11T05:26:14Z"}},"reply":[{"text":"收到黃糜鹿[新建立]工單","type":"text"},{"text":"創建工單#239成功","type":"text"}]}]


type: message
mtype: text
mtext: [待派工] #239 故障問題：Z軸編碼器故障 需帶工具：推桿馬達、編碼器、套筒組、小的十字 處理單位：東宜
mid: 525464364179259779
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
ret: [{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#239 台中汝川店-TM4","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"東宜","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"Z軸編碼器故障","from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"台中汝川店-TM4","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-11","tid":"239","title":" 故障問題","to_status":8,"tools":"推桿馬達、編碼器、套筒組、小的十字","work_desc":null}


type: message
mtype: text
mtext: [待派工] #239 故障問題：Z軸編碼器故障 需帶工具：推桿馬達、編碼器、套筒組、小的十字 處理單位：工程部
mid: 525580835069100466
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
ret: [{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#239 台中汝川店-TM4","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"工程部","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"Z軸編碼器故障","from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"台中汝川店-TM4","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-11","tid":"239","title":" 故障問題","to_status":8,"tools":"推桿馬達、編碼器、套筒組、小的十字","work_desc":null}


type: message
mtype: text
mtext: [已派工] #239 現場維修日期：9/12 派工車號：BUW-1502
mid: 525580921270436321
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
ret: [{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[已派工]工單#239 台中汝川店-TM4","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":"BUW-1502","category":"現場維修日期","date_work":"9/12","dealer":null,"desc":"現場維修日期","due_date":null,"end_time":null,"failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"台中汝川店-TM4","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-11","tid":"239","title":" 現場維修日期","to_status":9,"tools":null,"work_desc":null}


type: message
mtype: text
mtext: [已派工] #239 現場維修日期：9/12 派工車號：BUW-1502 @陳昱安
mid: 525580943483470180
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: Ufc9e46a32ad155f736cb3fa04b3d758f
syn:
{"actual_failure_cause":null,"assigned":"13","assigned_user":"smallan","begin_time":null,"car_plate":"BUW-1502","category":"現場維修日期","date_work":"9/12","dealer":null,"desc":"現場維修日期","due_date":"2024-09-12","end_time":null,"failure_cause":null,"from_status":9,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"台中汝川店-TM4","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-12","tid":"239","title":" 現場維修日期","to_status":9,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[已派工]工單#239 台中汝川店-TM4","type":"text"},{"text":"指派給smallan","type":"text"}]}]


type: message
mtype: text
mid: 525580970679337377
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mtext:
【IVM設備】 【竹南中華店-TM3】
系統警告通知：2024年09月12日 03時03分01秒 竹南中華店-TM3竹南中華店-TM3販賣機的「右櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除」

syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"系統警告通知","date_work":null,"dealer":null,"desc":"右櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除","end_time":null,"failure_cause":null,"imperson":"jimmy.huang","imperson_rid":"11","location":"竹南中華店","machid":"竹南中華店-TM3","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","title":"竹南中華店-TM3 系統警告通知","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":11,"name":"黃柏智"},"category":{"id":3,"name":"系統警告通知"},"closed_on":null,"created_on":"2024-09-12T00:46:15Z","custom_fields":[{"id":1,"name":"機器代號","value":"竹南中華店-TM3"},{"id":2,"name":"地點","value":"竹南中華店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"右櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"240","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-12","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"竹南中華店-TM3 系統警告通知","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-12T00:46:15Z"}},"reply":[{"text":"收到黃糜鹿[新建立]工單","type":"text"},{"text":"創建工單#240成功","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #240 到場時間：08:30 離場時間：08:50 故障狀況回報：Y軸編碼器異常 維修作業：遠端復位後正常 更換零件：無
mid: 525581373047308721
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":"Y軸編碼器異常","begin_time":"08:30","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"08:50","failure_cause":null,"from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"竹南中華店-TM3","repair_parts":"無","repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-12","tid":"240","title":" 到場時間","to_status":11,"tools":null,"work_desc":"遠端復位後正常"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[完成]工單#240 竹南中華店-TM3","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"08:30\",\"id\":\"15\"},{\"id\":\"16\",\"value\":\"08:50\"},{\"value\":\"Y軸編碼器異常\",\"id\":\"17\"},{\"id\":\"18\",\"value\":\"遠端復位後正常\"},{\"value\":\"無\",\"id\":\"19\"}]","created_on":"2024-09-12T00:50:15Z","custom_fields":[{"id":15,"name":"到場時間","value":"08:30"},{"id":16,"name":"離場時間","value":"08:50"},{"id":17,"name":"實際故障問題","value":"Y軸編碼器異常"},{"id":18,"name":"維修作業","value":"遠端復位後正常"},{"id":19,"name":"更換零件","value":"無"},{"id":22,"name":"地理座標","value":""},{"id":23,"name":"地址","value":""},{"id":24,"name":"地點名稱","value":""},{"id":26,"name":"區間里程","value":""}],"hours":0.33,"id":233,"issue":{"id":240},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-12","updated_on":"2024-09-12T00:50:15Z","user":{"id":11,"name":"黃柏智"}}},"reply":[{"text":"上傳工時0:20小時","type":"text"}]}]


type: message
mtype: text
mtext: ［新建立］ 連續兩天多筆出貨失敗卡貨，9/9才維修：善化正國店-TM3 @黃糜鹿
mid: 525586675385237717
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ud7bab4275089a33923e9720871bf1782
mentionees: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"assigned":"11","assigned_user":"jimmy.huang","begin_time":null,"car_plate":null,"category":"連續兩天多筆出貨失敗卡貨，9/9才維修","date_work":null,"dealer":null,"desc":"連續兩天多筆出貨失敗卡貨，9/9才維修","end_time":null,"failure_cause":null,"imperson":"nico","imperson_rid":"12","location":"善化正國店","machid":"善化正國店-TM3","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"趙瑩Nico","title":"善化正國店-TM3 連續兩天多筆出貨失敗卡貨，9/9才維修","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":12,"name":"趙瑩"},"closed_on":null,"created_on":"2024-09-12T01:42:55Z","custom_fields":[{"id":1,"name":"機器代號","value":"善化正國店-TM3"},{"id":2,"name":"地點","value":"善化正國店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"連續兩天多筆出貨失敗卡貨，9/9才維修","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"241","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-12","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"善化正國店-TM3 連續兩天多筆出貨失敗卡貨，9/9才維修","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-12T01:42:55Z"}},"reply":[{"text":"收到趙瑩Nico[新建立]工單","type":"text"},{"text":"指派給jimmy.huang","type":"text"},{"text":"創建工單#241成功","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #241 到場時間：10:00 離場時間：13:00 故障狀況回報：卡貨 維修作業：遠端確認出貨失敗原因與補貨狀況，提供補貨改善建議 更換零件：無
mid: 525613173219262755
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":"卡貨","begin_time":"10:00","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"13:00","failure_cause":null,"from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"善化正國店-TM3","repair_parts":"無","repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-12","tid":"241","title":" 到場時間","to_status":11,"tools":null,"work_desc":"遠端確認出貨失敗原因與補貨狀況，提供補貨改善建議"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[完成]工單#241 善化正國店-TM3","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"10:00\",\"id\":\"15\"},{\"id\":\"16\",\"value\":\"13:00\"},{\"id\":\"17\",\"value\":\"卡貨\"},{\"id\":\"18\",\"value\":\"遠端確認出貨失敗原因與補貨狀況，提供補貨改善建議\"},{\"value\":\"無\",\"id\":\"19\"}]","created_on":"2024-09-12T06:06:10Z","custom_fields":[{"id":15,"name":"到場時間","value":"10:00"},{"id":16,"name":"離場時間","value":"13:00"},{"id":17,"name":"實際故障問題","value":"卡貨"},{"id":18,"name":"維修作業","value":"遠端確認出貨失敗原因與補貨狀況，提供補貨改善建議"},{"id":19,"name":"更換零件","value":"無"},{"id":22,"name":"地理座標","value":""},{"id":23,"name":"地址","value":""},{"id":24,"name":"地點名稱","value":""},{"id":26,"name":"區間里程","value":""}],"hours":3,"id":234,"issue":{"id":241},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-12","updated_on":"2024-09-12T06:06:10Z","user":{"id":11,"name":"黃柏智"}}},"reply":[{"text":"上傳工時3:0小時","type":"text"}]}]


type: message
mtype: text
mtext: [新建立] 運補同仁在現場，持續系統維護畫面沒辦法跳到運補介面，已重新壓微動開關跟重開機都沒有用：【高雄小港】中鋼：員工宿舍［中吉側取冷凍］ @黃糜鹿
mid: 525618352731717698
src_type: group
group_id: Ccd427a76a97aa2ebdb6485418eb2017e
sender_id: U86361abf9a9ee61b1f31952524355fab
mentionees: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"assigned":"11","assigned_user":"jimmy.huang","begin_time":null,"car_plate":null,"category":"運補同仁在現場，持續系統維護畫面沒辦法跳到運補介面，已重新壓微動開關跟重開機都沒有用：【高雄小港】中鋼","date_work":null,"dealer":null,"desc":"運補同仁在現場，持續系統維護畫面沒辦法跳到運補介面，已重新壓微動開關跟重開機都沒有用：【高雄小港】中鋼","end_time":null,"failure_cause":null,"imperson":"niel@converge","imperson_rid":"20","location":"【高雄小港】中鋼","machid":"【高雄小港】中鋼：員工宿舍［中吉側取冷凍］","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"滙聚","sender":"Niel😎","title":"【高雄小港】中鋼：員工宿舍［中吉側取冷凍］ 運補同仁在現場，持續系統維護畫面沒辦法跳到運補介面，已重新壓微動開關跟重開機都沒有用：【高雄小港】中鋼","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":20,"name":"ConvergeNiel"},"closed_on":null,"created_on":"2024-09-12T06:57:37Z","custom_fields":[{"id":1,"name":"機器代號","value":"【高雄小港】中鋼：員工宿舍［中吉側取冷凍］"},{"id":2,"name":"地點","value":"【高雄小港】中鋼"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"滙聚"},{"id":21,"name":"待換零件","value":""}],"description":"運補同仁在現場，持續系統維護畫面沒辦法跳到運補介面，已重新壓微動開關跟重開機都沒有用：【高雄小港】中鋼","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"242","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-12","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"【高雄小港】中鋼：員工宿舍［中吉側取冷凍］ 運補同仁在現場，持續系統維護畫面沒辦法跳到運補介面，已重新壓微動開關跟重開機都沒有用：【高雄小港】中鋼","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-12T06:57:37Z"}},"reply":[{"text":"收到Niel😎[新建立]工單","type":"text"},{"text":"指派給jimmy.huang","type":"text"},{"text":"創建工單#242成功","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #242 到場時間：14:57 離場時間：15:10 故障狀況回報：側門電機斷線 維修作業：建議檢查側門線路&檢查馬達 更換零件：無
mid: 525619656171192455
src_type: group
group_id: Ccd427a76a97aa2ebdb6485418eb2017e
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":"側門電機斷線","begin_time":"14:57","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"15:10","failure_cause":null,"from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"【高雄小港】中鋼：員工宿舍［中吉側取冷凍］","repair_parts":"無","repairing_parts":null,"rg":"滙聚","sender":"黃糜鹿","start_date":"2024-09-12","tid":"242","title":" 到場時間","to_status":11,"tools":null,"work_desc":"建議檢查側門線路&檢查馬達"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[完成]工單#242 【高雄小港】中鋼：員工宿舍［中吉側取冷凍］","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"id\":\"15\",\"value\":\"14:57\"},{\"id\":\"16\",\"value\":\"15:10\"},{\"value\":\"側門電機斷線\",\"id\":\"17\"},{\"id\":\"18\",\"value\":\"建議檢查側門線路&檢查馬達\"},{\"value\":\"無\",\"id\":\"19\"}]","created_on":"2024-09-12T07:10:34Z","custom_fields":[{"id":15,"name":"到場時間","value":"14:57"},{"id":16,"name":"離場時間","value":"15:10"},{"id":17,"name":"實際故障問題","value":"側門電機斷線"},{"id":18,"name":"維修作業","value":"建議檢查側門線路&檢查馬達"},{"id":19,"name":"更換零件","value":"無"},{"id":22,"name":"地理座標","value":""},{"id":23,"name":"地址","value":""},{"id":24,"name":"地點名稱","value":""},{"id":26,"name":"區間里程","value":""}],"hours":0.22,"id":235,"issue":{"id":242},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-12","updated_on":"2024-09-12T07:10:34Z","user":{"id":11,"name":"黃柏智"}}},"reply":[{"text":"上傳工時0:13小時","type":"text"}]}]


type: message
mtype: text
mid: 525630119986332147
src_type: group
group_id: C83a55759fd7d810adcad53639b376cd3
sender_id: U8180fba0f18b9439ca00f06183475d3f
mtext:
【NW 相關資料】

📌Anytime Fitness 現場值班人員時間
嘉義值班人員時間：12:00-9:00pm 
台北值班人員時間： 11:00am-9:00pm

📌龍雲 3.0 後台帳號：
transtep@nwgroup / admin

📌NW 出機照片：
https://drive.google.com/drive/folders/18TWeDarryR8eqgRAuUHSs8saTeIGta9p?usp=drive_link

📌NW 台帳：
https://docs.google.com/spreadsheets/d/1KHFFvNARNcFK93sUMKVCC2iqRUbYF-HCUdcMwp8PXME/edit?usp=sharing 

📌NW 場勘資訊：
https://drive.google.com/drive/folders/1pYKVs9lOIav9GtXlghXBA5oKzsGtgD0C?usp=drive_link 


type: message
mtype: text
mtext: [新建立] 左櫃斷電：崑山科大店-TM3
mid: 525728071697826183
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"左櫃斷電","date_work":null,"dealer":null,"desc":"左櫃斷電","end_time":null,"failure_cause":null,"imperson":"jimmy.huang","imperson_rid":"11","location":"崑山科大店","machid":"崑山科大店-TM3","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","title":"崑山科大店-TM3 左櫃斷電","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":11,"name":"黃柏智"},"closed_on":null,"created_on":"2024-09-13T01:07:34Z","custom_fields":[{"id":1,"name":"機器代號","value":"崑山科大店-TM3"},{"id":2,"name":"地點","value":"崑山科大店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"左櫃斷電","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"243","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-13","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"崑山科大店-TM3 左櫃斷電","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-13T01:07:34Z"}},"reply":[{"text":"收到黃糜鹿[新建立]工單","type":"text"},{"text":"創建工單#243成功","type":"text"}]}]


type: message
mtype: text
mtext: [待派工] #243 故障問題：左櫃斷電 需帶工具：電供、主板、貨道板 處理單位：東宜
mid: 525730224734732313
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
ret: [{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#243 崑山科大店-TM3","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"東宜","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"左櫃斷電","from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"崑山科大店-TM3","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-13","tid":"243","title":" 故障問題","to_status":8,"tools":"電供、主板、貨道板","work_desc":null}


type: message
mtype: text
mid: 525730491576615155
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mtext:
[完成] #243
到場時間：9/12 14:30
離場時間：9/12 19:40
故障狀況回報：TM3左櫃沒供電
維修作業：更換電源供應器無效,更換主機板左櫃已供電,測試出貨閘門無法開,軟體需修改
更換零件：主板

syn:
{"actual_failure_cause":"TM3左櫃沒供電","begin_time":"9/12 14:30","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"9/12 19:40","failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"崑山科大店-TM3","repair_parts":"主板","repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-13","tid":"243","title":" 到場時間","to_status":11,"tools":null,"work_desc":"更換電源供應器無效,更換主機板左櫃已供電,測試出貨閘門無法開,軟體需修改"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[完成]工單#243 崑山科大店-TM3","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"id\":\"15\",\"value\":\"9/12 14:30\"},{\"id\":\"16\",\"value\":\"9/12 19:40\"},{\"id\":\"17\",\"value\":\"TM3左櫃沒供電\"},{\"value\":\"更換電源供應器無效,更換主機板左櫃已供電,測試出貨閘門無法開,軟體需修改\",\"id\":\"18\"},{\"id\":\"19\",\"value\":\"主板\"}]","created_on":"2024-09-13T01:31:37Z","custom_fields":[{"id":15,"name":"到場時間","value":"9/12 14:30"},{"id":16,"name":"離場時間","value":"9/12 19:40"},{"id":17,"name":"實際故障問題","value":"TM3左櫃沒供電"},{"id":18,"name":"維修作業","value":"更換電源供應器無效,更換主機板左櫃已供電,測試出貨閘門無法開,軟體需修改"},{"id":19,"name":"更換零件","value":"主板"},{"id":22,"name":"地理座標","value":""},{"id":23,"name":"地址","value":""},{"id":24,"name":"地點名稱","value":""},{"id":26,"name":"區間里程","value":""}],"hours":5.17,"id":236,"issue":{"id":243},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-12","updated_on":"2024-09-13T01:31:37Z","user":{"id":11,"name":"黃柏智"}}},"reply":[{"text":"上傳工時5:10小時","type":"text"}]}]


type: message
mtype: text
mtext: [新建立] 出貨口無法開：崑山科大店-TM3
mid: 525730551118692891
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"出貨口無法開","date_work":null,"dealer":null,"desc":"出貨口無法開","end_time":null,"failure_cause":null,"imperson":"jimmy.huang","imperson_rid":"11","location":"崑山科大店","machid":"崑山科大店-TM3","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","title":"崑山科大店-TM3 出貨口無法開","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":11,"name":"黃柏智"},"closed_on":null,"created_on":"2024-09-13T01:32:12Z","custom_fields":[{"id":1,"name":"機器代號","value":"崑山科大店-TM3"},{"id":2,"name":"地點","value":"崑山科大店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"出貨口無法開","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"244","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-13","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"崑山科大店-TM3 出貨口無法開","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-13T01:32:12Z"}},"reply":[{"text":"收到黃糜鹿[新建立]工單","type":"text"},{"text":"創建工單#244成功","type":"text"}]}]


type: message
mtype: text
mtext: [待派工] #244 故障問題：左櫃出貨口無法開 需帶工具：安卓機 處理單位：工程部
mid: 525730610041061427
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
ret: [{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#244 崑山科大店-TM3","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"工程部","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"左櫃出貨口無法開","from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"崑山科大店-TM3","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-13","tid":"244","title":" 故障問題","to_status":8,"tools":"安卓機","work_desc":null}


type: message
mtype: text
mtext: [已派工] #244 現場維修日期：9/13 派工車號：9073-L3 @阿粲
mid: 525730707062915238
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: U3ebff1e3e48d46219059effdf19a926f
syn:
{"actual_failure_cause":null,"assigned":"7","assigned_user":"hong.liu","begin_time":null,"car_plate":"9073-L3","category":"現場維修日期","date_work":"9/13","dealer":null,"desc":"現場維修日期","due_date":null,"end_time":null,"failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"崑山科大店-TM3","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-13","tid":"244","title":" 現場維修日期","to_status":9,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[已派工]工單#244 崑山科大店-TM3","type":"text"},{"text":"指派給hong.liu","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #239 到場時間：9:30 離場時間：15:30 故障狀況回報：左櫃復位異常 維修作業：更換推桿馬達，出貨測試 更換零件：推桿馬達
mid: 525749375273271474
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ufc9e46a32ad155f736cb3fa04b3d758f
syn:
{"actual_failure_cause":"左櫃復位異常","begin_time":"9:30","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":"2024-09-12","end_time":"15:30","failure_cause":null,"from_status":9,"imperson":"smallan","imperson_rid":"13","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"台中汝川店-TM4","repair_parts":"推桿馬達","repairing_parts":null,"rg":"全家IVM","sender":"陳昱安","start_date":"2024-09-12","tid":"239","title":" 到場時間","to_status":11,"tools":null,"work_desc":"更換推桿馬達，出貨測試"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到陳昱安[完成]工單#239 台中汝川店-TM4","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"9:30\",\"id\":\"15\"},{\"id\":\"16\",\"value\":\"15:30\"},{\"value\":\"左櫃復位異常\",\"id\":\"17\"},{\"value\":\"更換推桿馬達，出貨測試\",\"id\":\"18\"},{\"id\":\"19\",\"value\":\"推桿馬達\"}]","created_on":"2024-09-13T04:39:12Z","custom_fields":[{"id":15,"name":"到場時間","value":"9:30"},{"id":16,"name":"離場時間","value":"15:30"},{"id":17,"name":"實際故障問題","value":"左櫃復位異常"},{"id":18,"name":"維修作業","value":"更換推桿馬達，出貨測試"},{"id":19,"name":"更換零件","value":"推桿馬達"},{"id":22,"name":"地理座標","value":""},{"id":23,"name":"地址","value":""},{"id":24,"name":"地點名稱","value":""},{"id":26,"name":"區間里程","value":""}],"hours":6,"id":237,"issue":{"id":239},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-13","updated_on":"2024-09-13T04:39:12Z","user":{"id":13,"name":"陳昱安"}}},"reply":[{"text":"上傳工時6:0小時","type":"text"}]}]


type: message
mtype: text
mid: 525773848215027831
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ufc9e46a32ad155f736cb3fa04b3d758f
mtext:
https://docs.google.com/spreadsheets/d/1KbrKp5DTVVQZOp9m75j8ocUdeqfRh2sx2poBcDk8rY4/edit?usp=sharing


type: message
mtype: text
mid: 525797514960437548
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mtext:
【IVM設備】 【竹南中華店-TM3】
系統警告通知：2024年09月13日 20時10分16秒 竹南中華店-TM3竹南中華店-TM3販賣機的「右櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除」

syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"系統警告通知","date_work":null,"dealer":null,"desc":"右櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除","end_time":null,"failure_cause":null,"imperson":"jimmy.huang","imperson_rid":"11","location":"竹南中華店","machid":"竹南中華店-TM3","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","title":"竹南中華店-TM3 系統警告通知","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":11,"name":"黃柏智"},"category":{"id":3,"name":"系統警告通知"},"closed_on":null,"created_on":"2024-09-13T12:37:26Z","custom_fields":[{"id":1,"name":"機器代號","value":"竹南中華店-TM3"},{"id":2,"name":"地點","value":"竹南中華店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"右櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"246","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-13","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"竹南中華店-TM3 系統警告通知","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-13T12:37:26Z"}},"reply":[{"text":"收到黃糜鹿[新建立]工單","type":"text"},{"text":"創建工單#246成功","type":"text"}]}]


type: message
mtype: text
mtext: [待派工] #246 故障問題：Y軸編碼器故障 需帶工具：編碼器 處理單位：工程部
mid: 525798379926847863
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
ret: [{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#246 竹南中華店-TM3","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"工程部","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"Y軸編碼器故障","from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"竹南中華店-TM3","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-13","tid":"246","title":" 故障問題","to_status":8,"tools":"編碼器","work_desc":null}


type: message
mtype: text
mtext: [已派工] #246 現場維修日期：9/14 派工車號： 7907 -M3 @彭祥維
mid: 525798512080978197
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: U5d8fd4cca8b9c38977901b06cbf403aa
syn:
{"actual_failure_cause":null,"assigned":"16","assigned_user":"popo","begin_time":null,"car_plate":" 7907 -M3","category":"現場維修日期","date_work":"9/14","dealer":null,"desc":"現場維修日期","due_date":null,"end_time":null,"failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"竹南中華店-TM3","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-13","tid":"246","title":" 現場維修日期","to_status":9,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[已派工]工單#246 竹南中華店-TM3","type":"text"},{"text":"指派給popo","type":"text"}]}]


type: message
mtype: text
mtext: ［新建立］ 昨天鎖櫃至今，並無跳通知：高雄大林蒲店-TM3 @黃糜鹿
mid: 525902263257661701
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ud7bab4275089a33923e9720871bf1782
mentionees: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"assigned":"11","assigned_user":"jimmy.huang","begin_time":null,"car_plate":null,"category":"昨天鎖櫃至今，並無跳通知","date_work":null,"dealer":null,"desc":"昨天鎖櫃至今，並無跳通知","end_time":null,"failure_cause":null,"imperson":"nico","imperson_rid":"12","location":"高雄大林蒲店","machid":"高雄大林蒲店-TM3","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"趙瑩Nico","title":"高雄大林蒲店-TM3 昨天鎖櫃至今，並無跳通知","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":12,"name":"趙瑩"},"closed_on":null,"created_on":"2024-09-14T05:58:09Z","custom_fields":[{"id":1,"name":"機器代號","value":"高雄大林蒲店-TM3"},{"id":2,"name":"地點","value":"高雄大林蒲店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"昨天鎖櫃至今，並無跳通知","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"247","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-14","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"高雄大林蒲店-TM3 昨天鎖櫃至今，並無跳通知","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-14T05:58:09Z"}},"reply":[{"text":"收到趙瑩Nico[新建立]工單","type":"text"},{"text":"指派給jimmy.huang","type":"text"},{"text":"創建工單#247成功","type":"text"}]}]


type: message
mtype: text
mtext: ［新建立］ 多筆卡貨：二林矽品店：TM3 @黃糜鹿
mid: 526049267656687859
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ud7bab4275089a33923e9720871bf1782
mentionees: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"assigned":"11","assigned_user":"jimmy.huang","begin_time":null,"car_plate":null,"category":"多筆卡貨：二林矽品店","date_work":null,"dealer":null,"desc":"多筆卡貨：二林矽品店","end_time":null,"failure_cause":null,"imperson":"nico","imperson_rid":"12","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"趙瑩Nico","title":" 多筆卡貨：二林矽品店","to_status":1,"tools":null,"work_desc":null}


type: message
mtype: text
mtext: ［新建立］ 多筆卡貨：二林矽品店-TM3 @黃糜鹿
mid: 526049295674114463
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ud7bab4275089a33923e9720871bf1782
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"多筆卡貨","date_work":null,"dealer":null,"desc":"多筆卡貨","end_time":null,"failure_cause":null,"imperson":"nico","imperson_rid":"12","location":"二林矽品店","machid":"二林矽品店-TM3","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"趙瑩Nico","title":"二林矽品店-TM3 多筆卡貨","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":12,"name":"趙瑩"},"author":{"id":12,"name":"趙瑩"},"closed_on":null,"created_on":"2024-09-15T06:18:39Z","custom_fields":[{"id":1,"name":"機器代號","value":"二林矽品店-TM3"},{"id":2,"name":"地點","value":"二林矽品店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"多筆卡貨","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"248","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-15","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"二林矽品店-TM3 多筆卡貨","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-15T06:18:39Z"}},"reply":[{"text":"收到趙瑩Nico[新建立]工單","type":"text"},{"text":"創建工單#248成功","type":"text"}]}]


type: message
mtype: text
mtext: ［新建立］ 連兩日卡貨：竹南中華店-TM3 @黃糜鹿
mid: 526155329726840949
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ud7bab4275089a33923e9720871bf1782
mentionees: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"assigned":"11","assigned_user":"jimmy.huang","begin_time":null,"car_plate":null,"category":"連兩日卡貨","date_work":null,"dealer":null,"desc":"連兩日卡貨","end_time":null,"failure_cause":null,"imperson":"nico","imperson_rid":"12","location":"竹南中華店","machid":"竹南中華店-TM3","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"趙瑩Nico","title":"竹南中華店-TM3 連兩日卡貨","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":12,"name":"趙瑩"},"closed_on":null,"created_on":"2024-09-15T23:52:08Z","custom_fields":[{"id":1,"name":"機器代號","value":"竹南中華店-TM3"},{"id":2,"name":"地點","value":"竹南中華店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"連兩日卡貨","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"249","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-16","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"竹南中華店-TM3 連兩日卡貨","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-15T23:52:08Z"}},"reply":[{"text":"收到趙瑩Nico[新建立]工單","type":"text"},{"text":"指派給jimmy.huang","type":"text"},{"text":"創建工單#249成功","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #246 到場時間：9/14 1300 離場時間：9/14 1600 故障狀況回報：右櫃復位異常 維修作業：更換升降馬達編碼器，出貨測試 更換零件：編碼器
mid: 526159399056834891
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U5d8fd4cca8b9c38977901b06cbf403aa
syn:
{"actual_failure_cause":"右櫃復位異常","begin_time":"9/14 1300","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":"2024-09-14","end_time":"9/14 1600","failure_cause":null,"from_status":9,"imperson":"popo","imperson_rid":"16","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"竹南中華店-TM3","repair_parts":"編碼器","repairing_parts":null,"rg":"全家IVM","sender":"彭祥維","start_date":"2024-09-13","tid":"246","title":" 到場時間","to_status":11,"tools":null,"work_desc":"更換升降馬達編碼器，出貨測試"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到彭祥維[完成]工單#246 竹南中華店-TM3","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"9/14 1300\",\"id\":\"15\"},{\"id\":\"16\",\"value\":\"9/14 1600\"},{\"value\":\"右櫃復位異常\",\"id\":\"17\"},{\"value\":\"更換升降馬達編碼器，出貨測試\",\"id\":\"18\"},{\"id\":\"19\",\"value\":\"編碼器\"}]","created_on":"2024-09-16T00:32:26Z","custom_fields":[{"id":15,"name":"到場時間","value":"9/14 1300"},{"id":16,"name":"離場時間","value":"9/14 1600"},{"id":17,"name":"實際故障問題","value":"右櫃復位異常"},{"id":18,"name":"維修作業","value":"更換升降馬達編碼器，出貨測試"},{"id":19,"name":"更換零件","value":"編碼器"},{"id":22,"name":"地理座標","value":""},{"id":23,"name":"地址","value":""},{"id":24,"name":"地點名稱","value":""},{"id":26,"name":"區間里程","value":""}],"hours":3,"id":238,"issue":{"id":246},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-14","updated_on":"2024-09-16T00:32:26Z","user":{"id":16,"name":"彭祥維"}}},"reply":[{"text":"上傳工時3:0小時","type":"text"}]}]


type: message
mtype: text
mid: 526165711350136914
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: U1b1b8a77494bd53f3126696f3fd9f867
mtext:
@Sandra✨ @Arthur (沈修羽_龍雲數位) 
工程部已無料可更換
8/5 寄回雷雲峰的不良編碼器20pcs待交換不良
8/5 請購5pcs編碼器&其他維修料件
都還沒進貨工程部已無料可維修
目前僅能使用整新的方式維修
所以會造成短時間即再故障
請速協助請購料件入倉


type: message
mtype: text
mtext: [新建立] 大螢幕沒畫面，重開機也無法恢復：【台北文山】動物園：兒童動物區［中吉側取冷凍］ @黃糜鹿
mid: 526173370031538721
src_type: group
group_id: Ccd427a76a97aa2ebdb6485418eb2017e
sender_id: U86361abf9a9ee61b1f31952524355fab
mentionees: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"assigned":"11","assigned_user":"jimmy.huang","begin_time":null,"car_plate":null,"category":"大螢幕沒畫面，重開機也無法恢復：【台北文山】動物園","date_work":null,"dealer":null,"desc":"大螢幕沒畫面，重開機也無法恢復：【台北文山】動物園","end_time":null,"failure_cause":null,"imperson":"niel@converge","imperson_rid":"20","location":"【台北文山】動物園","machid":"【台北文山】動物園：兒童動物區［中吉側取冷凍］","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"滙聚","sender":"Niel😎","title":"【台北文山】動物園：兒童動物區［中吉側取冷凍］ 大螢幕沒畫面，重開機也無法恢復：【台北文山】動物園","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":20,"name":"ConvergeNiel"},"closed_on":null,"created_on":"2024-09-16T02:51:13Z","custom_fields":[{"id":1,"name":"機器代號","value":"【台北文山】動物園：兒童動物區［中吉側取冷凍］"},{"id":2,"name":"地點","value":"【台北文山】動物園"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"滙聚"},{"id":21,"name":"待換零件","value":""}],"description":"大螢幕沒畫面，重開機也無法恢復：【台北文山】動物園","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"250","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-16","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"【台北文山】動物園：兒童動物區［中吉側取冷凍］ 大螢幕沒畫面，重開機也無法恢復：【台北文山】動物園","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-16T02:51:13Z"}},"reply":[{"text":"收到Niel😎[新建立]工單","type":"text"},{"text":"指派給jimmy.huang","type":"text"},{"text":"創建工單#250成功","type":"text"}]}]


type: message
mtype: text
mtext: 【IVM設備】 familymart 蘇澳國道店- TM4 🌡溫度異常 主櫃溫度 16°C 過高 https://hotspot.transtep.com/r/dt/113 @黃糜鹿
mid: 526181366355460145
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ud7bab4275089a33923e9720871bf1782
mentionees: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"assigned":"11","assigned_user":"jimmy.huang","begin_time":null,"car_plate":null,"category":null,"date_work":null,"dealer":null,"desc":null,"end_time":null,"failure_cause":null,"imperson":"nico","imperson_rid":"12","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"趙瑩Nico","title":" ","to_status":1,"tools":null,"work_desc":null}


type: message
mtype: text
mtext: 【IVM設備】 familymart 溫度異常：蘇澳國道店-TM4 🌡溫度異常 主櫃溫度 16°C 過高 https://hotspot.transtep.com/r/dt/113 @黃糜鹿
mid: 526181420293685650
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ud7bab4275089a33923e9720871bf1782
mentionees: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"assigned":"11","assigned_user":"jimmy.huang","begin_time":null,"car_plate":null,"category":"溫度異常","date_work":null,"dealer":null,"desc":"溫度異常","end_time":null,"failure_cause":null,"imperson":"nico","imperson_rid":"12","location":"蘇澳國道店","machid":"蘇澳國道店-TM4","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"趙瑩Nico","title":"蘇澳國道店-TM4 溫度異常","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":12,"name":"趙瑩"},"closed_on":null,"created_on":"2024-09-16T04:11:11Z","custom_fields":[{"id":1,"name":"機器代號","value":"蘇澳國道店-TM4"},{"id":2,"name":"地點","value":"蘇澳國道店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"溫度異常","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"251","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-16","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"蘇澳國道店-TM4 溫度異常","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-16T04:11:11Z"}},"reply":[{"text":"收到趙瑩Nico[新建立]工單","type":"text"},{"text":"指派給jimmy.huang","type":"text"},{"text":"創建工單#251成功","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #251 到場時間：9/16 1211 離場時間：9/16 1216 故障狀況回報：確認為店舖補貨 維修作業：遠端解鎖 更換零件：無
mid: 526182037443576217
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":"確認為店舖補貨","begin_time":"9/16 1211","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"9/16 1216","failure_cause":null,"from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"蘇澳國道店-TM4","repair_parts":"無","repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-16","tid":"251","title":" 到場時間","to_status":11,"tools":null,"work_desc":"遠端解鎖"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[完成]工單#251 蘇澳國道店-TM4","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"id\":\"15\",\"value\":\"9/16 1211\"},{\"value\":\"9/16 1216\",\"id\":\"16\"},{\"value\":\"確認為店舖補貨\",\"id\":\"17\"},{\"id\":\"18\",\"value\":\"遠端解鎖\"},{\"value\":\"無\",\"id\":\"19\"}]","created_on":"2024-09-16T04:17:19Z","custom_fields":[{"id":15,"name":"到場時間","value":"9/16 1211"},{"id":16,"name":"離場時間","value":"9/16 1216"},{"id":17,"name":"實際故障問題","value":"確認為店舖補貨"},{"id":18,"name":"維修作業","value":"遠端解鎖"},{"id":19,"name":"更換零件","value":"無"},{"id":22,"name":"地理座標","value":""},{"id":23,"name":"地址","value":""},{"id":24,"name":"地點名稱","value":""},{"id":26,"name":"區間里程","value":""}],"hours":0.08,"id":239,"issue":{"id":251},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-16","updated_on":"2024-09-16T04:17:19Z","user":{"id":11,"name":"黃柏智"}}},"reply":[{"text":"上傳工時0:5小時","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #249 到場時間：9/16 0945 離場時間：9/16 1107 故障狀況回報：右櫃復位異常 維修作業：店長回覆商品掉到底部，清除後無問題 更換零件：無
mid: 526191769403261033
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":"右櫃復位異常","begin_time":"9/16 0945","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"9/16 1107","failure_cause":null,"from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"竹南中華店-TM3","repair_parts":"無","repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-16","tid":"249","title":" 到場時間","to_status":11,"tools":null,"work_desc":"店長回覆商品掉到底部，清除後無問題"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[完成]工單#249 竹南中華店-TM3","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"id\":\"15\",\"value\":\"9/16 0945\"},{\"id\":\"16\",\"value\":\"9/16 1107\"},{\"value\":\"右櫃復位異常\",\"id\":\"17\"},{\"value\":\"店長回覆商品掉到底部，清除後無問題\",\"id\":\"18\"},{\"id\":\"19\",\"value\":\"無\"}]","created_on":"2024-09-16T05:54:00Z","custom_fields":[{"id":15,"name":"到場時間","value":"9/16 0945"},{"id":16,"name":"離場時間","value":"9/16 1107"},{"id":17,"name":"實際故障問題","value":"右櫃復位異常"},{"id":18,"name":"維修作業","value":"店長回覆商品掉到底部，清除後無問題"},{"id":19,"name":"更換零件","value":"無"},{"id":22,"name":"地理座標","value":""},{"id":23,"name":"地址","value":""},{"id":24,"name":"地點名稱","value":""},{"id":26,"name":"區間里程","value":""}],"hours":1.37,"id":240,"issue":{"id":249},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-16","updated_on":"2024-09-16T05:54:00Z","user":{"id":11,"name":"黃柏智"}}},"reply":[{"text":"上傳工時1:22小時","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #248 到場時間：9/15 1145 離場時間：9/15 1752 故障狀況回報：左櫃復位異常 維修作業：店長回覆商品掉到底部，清除後無問題 更換零件：無
mid: 526197683019317378
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":"左櫃復位異常","begin_time":"9/15 1145","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"9/15 1752","failure_cause":null,"from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"二林矽品店-TM3","repair_parts":"無","repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-15","tid":"248","title":" 到場時間","to_status":11,"tools":null,"work_desc":"店長回覆商品掉到底部，清除後無問題"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[完成]工單#248 二林矽品店-TM3","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"9/15 1145\",\"id\":\"15\"},{\"id\":\"16\",\"value\":\"9/15 1752\"},{\"value\":\"左櫃復位異常\",\"id\":\"17\"},{\"value\":\"店長回覆商品掉到底部，清除後無問題\",\"id\":\"18\"},{\"id\":\"19\",\"value\":\"無\"}]","created_on":"2024-09-16T06:52:45Z","custom_fields":[{"id":15,"name":"到場時間","value":"9/15 1145"},{"id":16,"name":"離場時間","value":"9/15 1752"},{"id":17,"name":"實際故障問題","value":"左櫃復位異常"},{"id":18,"name":"維修作業","value":"店長回覆商品掉到底部，清除後無問題"},{"id":19,"name":"更換零件","value":"無"},{"id":22,"name":"地理座標","value":""},{"id":23,"name":"地址","value":""},{"id":24,"name":"地點名稱","value":""},{"id":26,"name":"區間里程","value":""}],"hours":6.12,"id":241,"issue":{"id":248},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-15","updated_on":"2024-09-16T06:52:45Z","user":{"id":11,"name":"黃柏智"}}},"reply":[{"text":"上傳工時6:7小時","type":"text"}]}]


type: message
mtype: text
mid: 526255203084402867
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U3ebff1e3e48d46219059effdf19a926f
mtext:
[完成] #244
到場時間：9/13 10:30
離場時間：9/13 22:30
故障狀況回報：左櫃出貨口無法開
維修作業：
1.出貨測試，有些貨道可以正常，有些無法正常
2.檢查測試光檢正常
3.更換貨道板重新設定，還是無法正常
4.檢查主板掉落出貨沒有設定，設定後測試正常
更換零件：無

syn:
{"actual_failure_cause":"左櫃出貨口無法開","begin_time":"9/13 10:30","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":"2024-09-13","end_time":"9/13 22:30","failure_cause":null,"from_status":9,"imperson":"hong.liu","imperson_rid":"7","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"崑山科大店-TM3","repair_parts":"無","repairing_parts":null,"rg":"全家IVM","sender":"阿粲","start_date":"2024-09-13","tid":"244","title":" 到場時間","to_status":11,"tools":null,"work_desc":"1.出貨測試，有些貨道可以正常，有些無法正常\n2.檢查測試光檢正常\n3.更換貨道板重新設定，還是無法正常\n4.檢查主板掉落出貨沒有設定，設定後測試正常\n"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到阿粲[完成]工單#244 崑山科大店-TM3","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"9/13 10:30\",\"id\":\"15\"},{\"value\":\"9/13 22:30\",\"id\":\"16\"},{\"value\":\"左櫃出貨口無法開\",\"id\":\"17\"},{\"value\":\"1.出貨測試，有些貨道可以正常，有些無法正常\\n2.檢查測試光檢正常\\n3.更換貨道板重新設定，還是無法正常\\n4.檢查主板掉落出貨沒有設定，設定後測試正常\\n\",\"id\":\"18\"},{\"value\":\"無\",\"id\":\"19\"}]","created_on":"2024-09-16T16:24:19Z","custom_fields":[{"id":15,"name":"到場時間","value":"9/13 10:30"},{"id":16,"name":"離場時間","value":"9/13 22:30"},{"id":17,"name":"實際故障問題","value":"左櫃出貨口無法開"},{"id":18,"name":"維修作業","value":"1.出貨測試，有些貨道可以正常，有些無法正常\n2.檢查測試光檢正常\n3.更換貨道板重新設定，還是無法正常\n4.檢查主板掉落出貨沒有設定，設定後測試正常\n"},{"id":19,"name":"更換零件","value":"無"},{"id":22,"name":"地理座標","value":""},{"id":23,"name":"地址","value":""},{"id":24,"name":"地點名稱","value":""},{"id":26,"name":"區間里程","value":""}],"hours":12,"id":242,"issue":{"id":244},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-13","updated_on":"2024-09-16T16:24:19Z","user":{"id":7,"name":"劉燦宏"}}},"reply":[{"text":"上傳工時12:0小時","type":"text"}]}]


type: message
mtype: text
mtext: [新建立］ 硬體故障：台中汝川店-TM3 @黃糜鹿
mid: 526344802729198038
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ud7bab4275089a33923e9720871bf1782
mentionees: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"assigned":"11","assigned_user":"jimmy.huang","begin_time":null,"car_plate":null,"category":"硬體故障","date_work":null,"dealer":null,"desc":"硬體故障","end_time":null,"failure_cause":null,"imperson":"nico","imperson_rid":"12","location":"台中汝川店","machid":"台中汝川店-TM3","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"趙瑩Nico","title":"台中汝川店-TM3 硬體故障","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":12,"name":"趙瑩"},"closed_on":null,"created_on":"2024-09-17T07:14:15Z","custom_fields":[{"id":1,"name":"機器代號","value":"台中汝川店-TM3"},{"id":2,"name":"地點","value":"台中汝川店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"硬體故障","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"252","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-17","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"台中汝川店-TM3 硬體故障","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-17T07:14:15Z"}},"reply":[{"text":"收到趙瑩Nico[新建立]工單","type":"text"},{"text":"指派給jimmy.huang","type":"text"},{"text":"創建工單#252成功","type":"text"}]}]


type: message
mtype: text
mtext: 【IVM設備】 【台中新福聯店-TM3】 溫度異常通知：台中新福聯店-TM3 販賣機「右櫃溫度異常」，櫃已停止販售商品，請前往檢查
mid: 526460625413734504
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"溫度異常通知","date_work":null,"dealer":null,"desc":"右櫃溫度異常","end_time":null,"failure_cause":null,"imperson":"jimmy.huang","imperson_rid":"11","location":"台中新福聯店","machid":"台中新福聯店-TM3","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","title":"台中新福聯店-TM3 溫度異常通知","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":11,"name":"黃柏智"},"category":{"id":4,"name":"溫度異常通知"},"closed_on":null,"created_on":"2024-09-18T02:24:50Z","custom_fields":[{"id":1,"name":"機器代號","value":"台中新福聯店-TM3"},{"id":2,"name":"地點","value":"台中新福聯店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"右櫃溫度異常","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"253","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-18","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"台中新福聯店-TM3 溫度異常通知","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-18T02:24:50Z"}},"reply":[{"text":"收到黃糜鹿[新建立]工單","type":"text"},{"text":"創建工單#253成功","type":"text"}]}]


type: message
mtype: text
mtext: [待派工] #253 故障問題：溫度異常 需帶工具：溫控線、壓縮機、繼電器、保險絲 處理單位：工程部
mid: 526460746511417796
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
ret: [{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#253 台中新福聯店-TM3","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"工程部","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"溫度異常","from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"台中新福聯店-TM3","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-18","tid":"253","title":" 故障問題","to_status":8,"tools":"溫控線、壓縮機、繼電器、保險絲","work_desc":null}


type: message
mtype: text
mtext: [已派工] #253 現場維修日期：9/18 派工車號：7907-M3 @陳昱安
mid: 526460799763087633
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: Ufc9e46a32ad155f736cb3fa04b3d758f
syn:
{"actual_failure_cause":null,"assigned":"13","assigned_user":"smallan","begin_time":null,"car_plate":"7907-M3","category":"現場維修日期","date_work":"9/18","dealer":null,"desc":"現場維修日期","due_date":null,"end_time":null,"failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"台中新福聯店-TM3","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-18","tid":"253","title":" 現場維修日期","to_status":9,"tools":null,"work_desc":null}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[已派工]工單#253 台中新福聯店-TM3","type":"text"},{"text":"指派給smallan","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #252 到場時間：9/17 15:07 離場時間：9/17 15:24 故障狀況回報：右櫃門無法關 維修作業：請店鋪壓門檢讓防盜版縮後即可關門 更換零件：無
mid: 526461127958200680
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":"右櫃門無法關","begin_time":"9/17 15:07","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"9/17 15:24","failure_cause":null,"from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"台中汝川店-TM3","repair_parts":"無","repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-17","tid":"252","title":" 到場時間","to_status":11,"tools":null,"work_desc":"請店鋪壓門檢讓防盜版縮後即可關門"}

ret:
[{"exit":"0","out":null,"reply":[{"text":"收到黃糜鹿[完成]工單#252 台中汝川店-TM3","type":"text"}]},{"exit":"0","out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"9/17 15:07\",\"id\":\"15\"},{\"value\":\"9/17 15:24\",\"id\":\"16\"},{\"id\":\"17\",\"value\":\"右櫃門無法關\"},{\"value\":\"請店鋪壓門檢讓防盜版縮後即可關門\",\"id\":\"18\"},{\"id\":\"19\",\"value\":\"無\"}]","created_on":"2024-09-18T02:29:50Z","custom_fields":[{"id":15,"name":"到場時間","value":"9/17 15:07"},{"id":16,"name":"離場時間","value":"9/17 15:24"},{"id":17,"name":"實際故障問題","value":"右櫃門無法關"},{"id":18,"name":"維修作業","value":"請店鋪壓門檢讓防盜版縮後即可關門"},{"id":19,"name":"更換零件","value":"無"},{"id":22,"name":"地理座標","value":""},{"id":23,"name":"地址","value":""},{"id":24,"name":"地點名稱","value":""},{"id":26,"name":"區間里程","value":""}],"hours":0.28,"id":243,"issue":{"id":252},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-17","updated_on":"2024-09-18T02:29:50Z","user":{"id":11,"name":"黃柏智"}}},"reply":[{"text":"上傳工時0:17小時","type":"text"}]}]


type: message
mtype: text
mtext: 【IVM設備】 【平鎮上海店-TM10】 溫度異常通知：平鎮上海店-TM10 販賣機「左櫃溫度異常」，左櫃已停止販售商品，請前往檢查 @黃糜鹿
mid: 526477903563587864
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ud7bab4275089a33923e9720871bf1782
mentionees: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"assigned":"11","assigned_user":"jimmy.huang","begin_time":null,"car_plate":null,"category":"溫度異常通知","date_work":null,"dealer":null,"desc":"左櫃溫度異常","end_time":null,"failure_cause":null,"imperson":"nico","imperson_rid":"12","location":"平鎮上海店","machid":"平鎮上海店-TM10","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"趙瑩Nico","title":"平鎮上海店-TM10 溫度異常通知","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":0,"out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":12,"name":"趙瑩"},"category":{"id":4,"name":"溫度異常通知"},"closed_on":null,"created_on":"2024-09-18T05:16:29Z","custom_fields":[{"id":1,"name":"機器代號","value":"平鎮上海店-TM10"},{"id":2,"name":"地點","value":"平鎮上海店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"左櫃溫度異常","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"255","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-18","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"平鎮上海店-TM10 溫度異常通知","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-18T05:16:29Z"}},"reply":[{"text":"收到趙瑩Nico[新建立]工單","type":"text"},{"text":"指派給jimmy.huang","type":"text"},{"text":"創建工單#255成功","type":"text"}]}]


type: message
mtype: text
mtext: [待派工] #255 故障問題：失溫 需帶工具：壓縮機、溫控線、繼電器板、保險絲 處理單位：工程部
mid: 526484035351609473
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
ret: [{"exit":0,"out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#255 平鎮上海店-TM10","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"工程部","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"失溫","from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"平鎮上海店-TM10","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-18","tid":"255","title":" 故障問題","to_status":8,"tools":"壓縮機、溫控線、繼電器板、保險絲","work_desc":null}


type: message
mtype: text
mtext: [已派工] #255 現場維修日期：9/18 派工車號：7907-M3 @陳昱安
mid: 526484099355902313
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: Ufc9e46a32ad155f736cb3fa04b3d758f
syn:
{"actual_failure_cause":null,"assigned":"13","assigned_user":"smallan","begin_time":null,"car_plate":"7907-M3","category":"現場維修日期","date_work":"9/18","dealer":null,"desc":"現場維修日期","due_date":null,"end_time":null,"failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"平鎮上海店-TM10","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-18","tid":"255","title":" 現場維修日期","to_status":9,"tools":null,"work_desc":null}

ret:
[{"exit":0,"out":null,"reply":[{"text":"收到黃糜鹿[已派工]工單#255 平鎮上海店-TM10","type":"text"},{"text":"指派給smallan","type":"text"}]}]


type: message
mtype: text
mid: 526484185893569011
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mtext:
【IVM設備】 【平鎮上海店-TM4】
系統警告通知：2024年09月18日 14時11分35秒 平鎮上海店-TM4平鎮上海店-TM4販賣機的「左櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除」

syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"系統警告通知","date_work":null,"dealer":null,"desc":"左櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除","end_time":null,"failure_cause":null,"imperson":"jimmy.huang","imperson_rid":"11","location":"平鎮上海店","machid":"平鎮上海店-TM4","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","title":"平鎮上海店-TM4 系統警告通知","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":0,"out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":11,"name":"黃柏智"},"category":{"id":3,"name":"系統警告通知"},"closed_on":null,"created_on":"2024-09-18T06:18:53Z","custom_fields":[{"id":1,"name":"機器代號","value":"平鎮上海店-TM4"},{"id":2,"name":"地點","value":"平鎮上海店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場維修日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"左櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"257","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-18","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"平鎮上海店-TM4 系統警告通知","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-18T06:18:53Z"}},"reply":[{"text":"收到黃糜鹿[新建立]工單","type":"text"},{"text":"創建工單#257成功","type":"text"}]}]


type: message
mtype: text
mtext: [待派工] #257 故障問題：秤重通信異常 需帶工具：秤重線、秤重板 處理單位：工程部
mid: 526484298434609352
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
ret: [{"exit":0,"out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#257 平鎮上海店-TM4","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"工程部","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"秤重通信異常","from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"平鎮上海店-TM4","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-18","tid":"257","title":" 故障問題","to_status":8,"tools":"秤重線、秤重板","work_desc":null}


type: message
mtype: text
mtext: [已派工] #257 現場維修日期：9/18 派工車號：7907-M3 @陳昱安
mid: 526484347055505699
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: Ufc9e46a32ad155f736cb3fa04b3d758f
syn:
{"actual_failure_cause":null,"assigned":"13","assigned_user":"smallan","begin_time":null,"car_plate":"7907-M3","category":"現場維修日期","date_work":"9/18","dealer":null,"desc":"現場維修日期","due_date":null,"end_time":null,"failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"平鎮上海店-TM4","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-09-18","tid":"257","title":" 現場維修日期","to_status":9,"tools":null,"work_desc":null}

ret:
[{"exit":0,"out":null,"reply":[{"text":"收到黃糜鹿[已派工]工單#257 平鎮上海店-TM4","type":"text"},{"text":"指派給smallan","type":"text"}]}]


type: message
mtype: text
mtext: #288
mid: 527781068934218200
src_type: user
sender_id: U27d5aec4cdafec493ecec9fbd6003459
ret:
{"exit":0,"out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":12,"name":"趙瑩"},"closed_on":null,"created_on":"2024-09-27T03:54:15Z","custom_fields":[{"id":1,"name":"機器代號","value":"竹南中華店-TM3"},{"id":2,"name":"地點","value":"竹南中華店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場施工日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"右櫃維修多次持續卡貨","done_ratio":0,"due_date":null,"estimated_hours":null,"id":288,"is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"spent_hours":0,"start_date":"2024-09-27","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"竹南中華店-TM3 右櫃維修多次持續卡貨","total_estimated_hours":null,"total_spent_hours":0,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-27T03:54:15Z"}},"reply":[{"text":"收到胡崇賢查詢工單#288","type":"text"}]}


type: message
mtype: text
mtext: #283
mid: 527781378725511300
src_type: user
sender_id: U27d5aec4cdafec493ecec9fbd6003459
ret:
{"exit":0,"out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":5,"name":"胡崇賢"},"closed_on":"2024-09-26T06:47:57Z","created_on":"2024-09-26T06:14:32Z","custom_fields":[{"id":1,"name":"機器代號","value":"湖口力成店-TM4"},{"id":2,"name":"地點","value":"湖口力成店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場施工日期","value":"2024/10/30"},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"","done_ratio":0,"due_date":"2024-10-30","estimated_hours":null,"id":283,"is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"spent_hours":1.16666666666667,"start_date":"2024-09-26","status":{"id":11,"is_closed":true,"name":"完成"},"subject":"定保2024Q4：湖口力成店-TM4","total_estimated_hours":null,"total_spent_hours":1.16666666666667,"tracker":{"id":2,"name":" 定保"},"updated_on":"2024-09-26T06:47:57Z"}},"reply":[{"text":"收到胡崇賢查詢工單#283","type":"text"}]}


type: message
mtype: text
mtext: #283
mid: 527781460061716651
src_type: user
sender_id: U27d5aec4cdafec493ecec9fbd6003459
ret:
{"exit":0,"out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":5,"name":"胡崇賢"},"closed_on":"2024-09-26T06:47:57Z","created_on":"2024-09-26T06:14:32Z","custom_fields":[{"id":1,"name":"機器代號","value":"湖口力成店-TM4"},{"id":2,"name":"地點","value":"湖口力成店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場施工日期","value":"2024/10/30"},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"","done_ratio":0,"due_date":"2024-10-30","estimated_hours":null,"id":283,"is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"spent_hours":1.16666666666667,"start_date":"2024-09-26","status":{"id":11,"is_closed":true,"name":"完成"},"subject":"定保2024Q4：湖口力成店-TM4","total_estimated_hours":null,"total_spent_hours":1.16666666666667,"tracker":{"id":2,"name":"定保"},"updated_on":"2024-09-26T06:47:57Z"}},"reply":[{"text":"收到胡崇賢查詢工單#283","type":"text"}]}


type: message
mtype: text
mtext: [進行中] #283
mid: 527781566227677363
src_type: group
group_id: C45670730cc596fb88a84c545f44298a7
sender_id: U27d5aec4cdafec493ecec9fbd6003459
ret: [{"exit":0,"out":null,"reply":[{"text":"收到胡崇賢更新工單#283 湖口力成店-TM4","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":null,"date_work":null,"dealer":null,"desc":null,"due_date":"2024-10-30","end_time":null,"failure_cause":null,"from_status":11,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"湖口力成店-TM4","repair_parts":null,"repairing_parts":null,"rg":null,"sender":"胡崇賢","start_date":"2024-09-26","tid":"283","title":" ","to_status":null,"tools":null,"tracker_id":2,"tracker_name":"定保","work_desc":null}


type: message
mtype: text
mtext: #283
mid: 527781581629948146
src_type: group
group_id: C45670730cc596fb88a84c545f44298a7
sender_id: U27d5aec4cdafec493ecec9fbd6003459
ret:
{"exit":0,"out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":5,"name":"胡崇賢"},"closed_on":"2024-09-26T06:47:57Z","created_on":"2024-09-26T06:14:32Z","custom_fields":[{"id":1,"name":"機器代號","value":"湖口力成店-TM4"},{"id":2,"name":"地點","value":"湖口力成店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場施工日期","value":"2024/10/30"},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"","done_ratio":0,"due_date":"2024-10-30","estimated_hours":null,"id":283,"is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"spent_hours":1.16666666666667,"start_date":"2024-09-26","status":{"id":11,"is_closed":true,"name":"完成"},"subject":"定保2024Q4：湖口力成店-TM4","total_estimated_hours":null,"total_spent_hours":1.16666666666667,"tracker":{"id":2,"name":"定保"},"updated_on":"2024-09-27T05:07:12Z"}},"reply":[{"text":"收到胡崇賢查詢工單#283","type":"text"}]}


type: message
mtype: text
mtext: [作業中] #283
mid: 527782346956210419
src_type: group
group_id: C45670730cc596fb88a84c545f44298a7
sender_id: U27d5aec4cdafec493ecec9fbd6003459
ret: [{"exit":0,"out":null,"reply":[{"text":"收到胡崇賢[作業中]工單#283 ","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":null,"date_work":null,"dealer":null,"desc":null,"due_date":"2024-10-30","end_time":null,"failure_cause":null,"from_status":11,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"湖口力成店-TM4","repair_parts":null,"repairing_parts":null,"rg":null,"sender":"胡崇賢","start_date":"2024-09-26","tid":"283","title":" ","to_status":10,"tools":null,"tracker_id":2,"tracker_name":"定保","work_desc":null}


type: message
mtype: text
mtext: [作業中] #283
mid: 527782702146388181
src_type: group
group_id: C45670730cc596fb88a84c545f44298a7
sender_id: U27d5aec4cdafec493ecec9fbd6003459
ret: [{"exit":0,"out":null,"reply":[{"text":"收到胡崇賢[作業中]工單#283 ","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":null,"date_work":null,"dealer":null,"desc":null,"due_date":"2024-10-30","end_time":null,"failure_cause":null,"from_status":10,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"湖口力成店-TM4","repair_parts":null,"repairing_parts":null,"rg":null,"sender":"胡崇賢","start_date":"2024-09-26","tid":"283","title":" ","to_status":10,"tools":null,"tracker_id":2,"tracker_name":"定保","work_desc":null}


type: message
mtype: text
mtext: [完成] #283 到場時間:1230 離場時間:1320
mid: 527783165885678114
src_type: group
group_id: C45670730cc596fb88a84c545f44298a7
sender_id: U27d5aec4cdafec493ecec9fbd6003459
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":null,"date_work":null,"dealer":null,"desc":null,"due_date":"2024-10-30","end_time":null,"failure_cause":null,"from_status":10,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"湖口力成店-TM4","repair_parts":null,"repairing_parts":null,"rg":null,"sender":"胡崇賢","start_date":"2024-09-26","tid":"283","title":" ","to_status":11,"tools":null,"tracker_id":2,"tracker_name":"定保","work_desc":null}

ret:
[{"reply":[{"text":"收到胡崇賢[完成]定保工單#283 湖口力成店-TM4","type":"text"},{"text":"缺少到場時間","type":"text"},{"text":"缺少離場時間","type":"text"},{"text":"缺少施工說明","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #283 到場時間：1230 離場時間：1320 施工說明：定保
mid: 527783257958252706
src_type: group
group_id: C45670730cc596fb88a84c545f44298a7
sender_id: U27d5aec4cdafec493ecec9fbd6003459
syn:
{"actual_failure_cause":null,"begin_time":"1230","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":"2024-10-30","end_time":"1320","failure_cause":null,"from_status":10,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"湖口力成店-TM4","repair_parts":null,"repairing_parts":null,"rg":null,"sender":"胡崇賢","start_date":"2024-09-26","tid":"283","title":" 到場時間","to_status":11,"tools":null,"tracker_id":2,"tracker_name":"定保","work_desc":"定保"}

ret:
[{"exit":0,"out":null,"reply":[{"text":"收到胡崇賢[完成]定保工單#283 湖口力成店-TM4","type":"text"}]},{"exit":0,"out":{"time_entry":{"activity":{"id":14,"name":"保養"},"comments":"[{\"id\":\"15\",\"value\":\"1230\"},{\"value\":\"1320\",\"id\":\"16\"},{\"id\":\"18\",\"value\":\"定保\"}]","created_on":"2024-09-27T05:24:01Z","custom_fields":[{"id":15,"name":"到場時間","value":"1230"},{"id":16,"name":"離場時間","value":"1320"},{"id":17,"name":"實際故障問題","value":""},{"id":18,"name":"維修作業","value":"定保"},{"id":19,"name":"更換零件","value":""},{"id":22,"name":"地理座標","value":""},{"id":23,"name":"地址","value":""},{"id":24,"name":"地點名稱","value":""},{"id":26,"name":"區間里程","value":""}],"hours":0.83,"id":305,"issue":{"id":283},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-27","updated_on":"2024-09-27T05:24:01Z","user":{"id":11,"name":"黃柏智"}}},"reply":[{"text":"上傳定保工時0:50小時","type":"text"}]}]


type: message
mtype: text
mtext: [已派工] #288 現場施工日期：9/28 派工車號：7907-M3 @彭祥維
mid: 527986289115398495
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: U5d8fd4cca8b9c38977901b06cbf403aa
syn:
{"actual_failure_cause":null,"assigned":"16","assigned_user":"popo","begin_time":null,"car_plate":"7907-M3","category":"現場施工日期","date_work":"9/28","dealer":null,"desc":"現場施工日期","due_date":null,"end_time":null,"failure_cause":null,"from_status":null,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":null,"tid":"288","title":" 現場施工日期","to_status":9,"tools":null,"tracker_id":null,"tracker_name":null,"work_desc":null}

ret:
[{"exit":0,"out":null,"reply":[{"text":"收到黃糜鹿[已派工]工單#288","type":"text"},{"text":"指派給popo","type":"text"}]}]


type: message
mtype: text
mtext: [已派工] #286 現場施工日期：9/27 派工車號：9073-L3 @阿粲
mid: 527986650530971845
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: U3ebff1e3e48d46219059effdf19a926f
syn:
{"actual_failure_cause":null,"assigned":"7","assigned_user":"hong.liu","begin_time":null,"car_plate":"9073-L3","category":"現場施工日期","date_work":"9/27","dealer":null,"desc":"現場施工日期","due_date":null,"end_time":null,"failure_cause":null,"from_status":null,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":null,"tid":"286","title":" 現場施工日期","to_status":9,"tools":null,"tracker_id":null,"tracker_name":null,"work_desc":null}

ret:
[{"exit":0,"out":{"errors":["完成日期 必須在開始日期之後"]},"reply":[{"text":"收到黃糜鹿[已派工]工單#286","type":"text"},{"text":"指派給hong.liu","type":"text"}]}]


type: message
mtype: text
mtext: [已派工] #285 現場施工日期：9/28 派工車號：9073-L3 @阿粲
mid: 527986713696665757
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: U3ebff1e3e48d46219059effdf19a926f
syn:
{"actual_failure_cause":null,"assigned":"7","assigned_user":"hong.liu","begin_time":null,"car_plate":"9073-L3","category":"現場施工日期","date_work":"9/28","dealer":null,"desc":"現場施工日期","due_date":null,"end_time":null,"failure_cause":null,"from_status":null,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":null,"tid":"285","title":" 現場施工日期","to_status":9,"tools":null,"tracker_id":null,"tracker_name":null,"work_desc":null}

ret:
[{"exit":0,"out":null,"reply":[{"text":"收到黃糜鹿[已派工]工單#285","type":"text"},{"text":"指派給hong.liu","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #278 到場時間：1030 離場時間：1200 故障狀況回報：左櫃出貨異常 施工說明：升降馬達故障防盜版馬達編碼器更換防盜版輪軸損壞 更換零件：升降馬達、防盜版編碼器、輪軸
mid: 528200317285433383
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U5d8fd4cca8b9c38977901b06cbf403aa
syn:
{"actual_failure_cause":"左櫃出貨異常","begin_time":"1030","car_plate":null,"category":"出貨失敗通知","date_work":null,"dealer":null,"desc":"出貨失敗通知","due_date":null,"end_time":"1200","failure_cause":null,"from_status":null,"imperson":"popo","imperson_rid":"16","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":null,"repair_parts":"升降馬達、防盜版編碼器、輪軸","repairing_parts":null,"rg":"全家IVM","sender":"彭祥維","start_date":null,"tid":"278","title":" 出貨失敗通知","to_status":11,"tools":null,"tracker_id":null,"tracker_name":null,"work_desc":"升降馬達故障防盜版馬達編碼器更換防盜版輪軸損壞"}

ret:
[{"exit":0,"out":null,"reply":[{"text":"收到彭祥維[完成]工單#278","type":"text"}]},{"exit":0,"out":{},"reply":[{"text":"上傳工時1:30小時","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #279 到場時間：1300 離場時間：1330 故障狀況回報：網路斷線 施工說明：恢復網路
mid: 528200625431773443
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U5d8fd4cca8b9c38977901b06cbf403aa
syn:
{"actual_failure_cause":"網路斷線","begin_time":"1300","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"1330","failure_cause":null,"from_status":null,"imperson":"popo","imperson_rid":"16","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"彭祥維","start_date":null,"tid":"279","title":" 到場時間","to_status":11,"tools":null,"tracker_id":null,"tracker_name":null,"work_desc":"恢復網路"}

ret:
[{"exit":0,"out":null,"reply":[{"text":"收到彭祥維[完成]工單#279","type":"text"}]},{"exit":0,"out":{},"reply":[{"text":"上傳工時0:30小時","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #288 到場時間：1400 離場時間：1540 故障狀況回報：右櫃出貨異常 施工說明：更換右櫃功率板、升降馬達齒輪 更換零件：功率板、齒輪
mid: 528200961160905020
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U5d8fd4cca8b9c38977901b06cbf403aa
syn:
{"actual_failure_cause":"右櫃出貨異常","begin_time":"1400","car_plate":null,"category":"出貨失敗通知","date_work":null,"dealer":null,"desc":"出貨失敗通知","due_date":null,"end_time":"1540","failure_cause":null,"from_status":null,"imperson":"popo","imperson_rid":"16","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":null,"repair_parts":"功率板、齒輪","repairing_parts":null,"rg":"全家IVM","sender":"彭祥維","start_date":null,"tid":"288","title":" 出貨失敗通知","to_status":11,"tools":null,"tracker_id":null,"tracker_name":null,"work_desc":"更換右櫃功率板、升降馬達齒輪"}

ret:
[{"exit":0,"out":null,"reply":[{"text":"收到彭祥維[完成]工單#288","type":"text"}]},{"exit":0,"out":{},"reply":[{"text":"上傳工時1:40小時","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #285 到場時間：9/27 14:00 離場時間：9/27 20:00 故障狀況回報：機器顯示黑畫面 施工說明：更換安卓機，設定主機網路，設定api key 更換零件：黑安卓機
mid: 528202154977525922
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U3ebff1e3e48d46219059effdf19a926f
syn:
{"actual_failure_cause":"機器顯示黑畫面","begin_time":"9/27 14:00","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"9/27 20:00","failure_cause":null,"from_status":null,"imperson":"hong.liu","imperson_rid":"7","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":null,"repair_parts":"黑安卓機","repairing_parts":null,"rg":"全家IVM","sender":"阿粲","start_date":null,"tid":"285","title":" 到場時間","to_status":11,"tools":null,"tracker_id":null,"tracker_name":null,"work_desc":"更換安卓機，設定主機網路，設定api key"}

ret:
[{"exit":0,"out":null,"reply":[{"text":"收到阿粲[完成]工單#285","type":"text"}]},{"exit":0,"out":{},"reply":[{"text":"上傳工時6:0小時","type":"text"}]}]


type: message
mtype: text
mid: 528202971625029746
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U3ebff1e3e48d46219059effdf19a926f
mtext:
[完成] #286
到場時間：9/28 8:30
離場時間：9/28 20:30
故障狀況回報：機器顯示黑畫面
施工說明：因為機器本身為黑色安卓機，目前沒有料件，舊機沒有aio鎖孔，所以更換整個主機門板，安裝好後設定主機網路，設定api key
更換零件：整塊門板、aio

syn:
{"actual_failure_cause":"機器顯示黑畫面","begin_time":"9/28 8:30","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"9/28 20:30","failure_cause":null,"from_status":null,"imperson":"hong.liu","imperson_rid":"7","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":null,"repair_parts":"整塊門板、aio","repairing_parts":null,"rg":"全家IVM","sender":"阿粲","start_date":null,"tid":"286","title":" 到場時間","to_status":11,"tools":null,"tracker_id":null,"tracker_name":null,"work_desc":"因為機器本身為黑色安卓機，目前沒有料件，舊機沒有aio鎖孔，所以更換整個主機門板，安裝好後設定主機網路，設定api key"}

ret:
[{"exit":0,"out":null,"reply":[{"text":"收到阿粲[完成]工單#286","type":"text"}]},{"exit":0,"out":{},"reply":[{"text":"上傳工時12:0小時","type":"text"}]}]


type: message
mtype: text
mtext: [新建立] 溫度異常通知：崑山科大店-TM3
mid: 528212818927812659
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"溫度異常通知","date_work":null,"dealer":null,"desc":"溫度異常通知","end_time":null,"failure_cause":null,"imperson":"jimmy.huang","imperson_rid":"11","location":"崑山科大店","machid":"崑山科大店-TM3","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","title":"崑山科大店-TM3 溫度異常通知","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":0,"out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":11,"name":"黃柏智"},"category":{"id":4,"name":"溫度異常通知"},"closed_on":null,"created_on":"2024-09-30T04:31:19Z","custom_fields":[{"id":1,"name":"機器代號","value":"崑山科大店-TM3"},{"id":2,"name":"地點","value":"崑山科大店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場施工日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"溫度異常通知","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"383","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-30","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"崑山科大店-TM3 溫度異常通知","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-30T04:31:19Z"}},"reply":[{"text":"收到黃糜鹿[新建立]工單","type":"text"},{"text":"創建工單#383成功","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #272 到場時間：1630 離場時間：1800 故障狀況回報：右櫃出貨異常、擋板割手 施工說明：左右櫃擋板增加膠布防止割手、右櫃更換Y軸馬達 更換零件：升降馬達、膠布
mid: 528213051142046086
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U8731419b3d972b8177b8330d041da5ef
syn:
{"actual_failure_cause":"右櫃出貨異常、擋板割手","begin_time":"1630","car_plate":null,"category":"出貨失敗通知","date_work":null,"dealer":null,"desc":"出貨失敗通知","due_date":null,"end_time":"1800","failure_cause":null,"from_status":null,"imperson":"yuxiang.ou","imperson_rid":"10","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":null,"repair_parts":"升降馬達、膠布","repairing_parts":null,"rg":"全家IVM","sender":"羽祥","start_date":null,"tid":"272","title":" 出貨失敗通知","to_status":11,"tools":null,"tracker_id":null,"tracker_name":null,"work_desc":"左右櫃擋板增加膠布防止割手、右櫃更換Y軸馬達"}

ret:
[{"exit":0,"out":null,"reply":[{"text":"收到羽祥[完成]工單#272","type":"text"}]},{"exit":0,"out":{},"reply":[{"text":"上傳工時1:30小時","type":"text"}]}]


type: message
mtype: text
mtext: [新建立] 颱風來機台固定：蘇澳國道店-TM5
mid: 528213219500884099
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"颱風來機台固定","date_work":null,"dealer":null,"desc":"颱風來機台固定","end_time":null,"failure_cause":null,"imperson":"jimmy.huang","imperson_rid":"11","location":"蘇澳國道店","machid":"蘇澳國道店-TM5","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","title":"蘇澳國道店-TM5 颱風來機台固定","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":0,"out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":11,"name":"黃柏智"},"closed_on":null,"created_on":"2024-09-30T04:35:18Z","custom_fields":[{"id":1,"name":"機器代號","value":"蘇澳國道店-TM5"},{"id":2,"name":"地點","value":"蘇澳國道店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場施工日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"颱風來機台固定","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"384","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-30","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"蘇澳國道店-TM5 颱風來機台固定","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-30T04:35:18Z"}},"reply":[{"text":"收到黃糜鹿[新建立]工單","type":"text"},{"text":"創建工單#384成功","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #278 到場時間：1330 離場時間：1400 故障狀況回報：右櫃出貨異常 施工說明：更換升降光檢 更換零件：Y-光檢
mid: 528213344910573657
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U8731419b3d972b8177b8330d041da5ef
syn:
{"actual_failure_cause":"右櫃出貨異常","begin_time":"1330","car_plate":null,"category":"出貨失敗通知","date_work":null,"dealer":null,"desc":"出貨失敗通知","due_date":null,"end_time":"1400","failure_cause":null,"from_status":null,"imperson":"yuxiang.ou","imperson_rid":"10","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":null,"repair_parts":"Y-光檢","repairing_parts":null,"rg":"全家IVM","sender":"羽祥","start_date":null,"tid":"278","title":" 出貨失敗通知","to_status":11,"tools":null,"tracker_id":null,"tracker_name":null,"work_desc":"更換升降光檢"}

ret:
[{"exit":0,"out":null,"reply":[{"text":"收到羽祥[完成]工單#278","type":"text"}]},{"exit":0,"out":{},"reply":[{"text":"上傳工時0:30小時","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #273 到場時間：1330 離場時間：1400 故障狀況回報：右櫃出貨異常 施工說明：更換升降光檢 更換零件：Y-光檢
mid: 528213446865453365
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U8731419b3d972b8177b8330d041da5ef
syn:
{"actual_failure_cause":"右櫃出貨異常","begin_time":"1330","car_plate":null,"category":"出貨失敗通知","date_work":null,"dealer":null,"desc":"出貨失敗通知","due_date":null,"end_time":"1400","failure_cause":null,"from_status":null,"imperson":"yuxiang.ou","imperson_rid":"10","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":null,"repair_parts":"Y-光檢","repairing_parts":null,"rg":"全家IVM","sender":"羽祥","start_date":null,"tid":"273","title":" 出貨失敗通知","to_status":11,"tools":null,"tracker_id":null,"tracker_name":null,"work_desc":"更換升降光檢"}

ret:
[{"exit":0,"out":null,"reply":[{"text":"收到羽祥[完成]工單#273","type":"text"}]},{"exit":0,"out":{},"reply":[{"text":"上傳工時0:30小時","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #287 到場時間：1230 離場時間：1430 故障狀況回報：左櫃溫度異常 施工說明：更換跟換溫控線、軟體重設、檢查主板 更換零件：溫控線
mid: 528213606383485382
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U8731419b3d972b8177b8330d041da5ef
syn:
{"actual_failure_cause":"左櫃溫度異常","begin_time":"1230","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"1430","failure_cause":null,"from_status":null,"imperson":"yuxiang.ou","imperson_rid":"10","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":null,"repair_parts":"溫控線","repairing_parts":null,"rg":"全家IVM","sender":"羽祥","start_date":null,"tid":"287","title":" 到場時間","to_status":11,"tools":null,"tracker_id":null,"tracker_name":null,"work_desc":"更換跟換溫控線、軟體重設、檢查主板"}

ret:
[{"exit":0,"out":null,"reply":[{"text":"收到羽祥[完成]工單#287","type":"text"}]},{"exit":0,"out":{},"reply":[{"text":"上傳工時2:0小時","type":"text"}]}]


type: message
mtype: text
mtext: [待派工] #383 故障問題：溫度異常 需帶工具：壓縮機 處理單位：工程部
mid: 528213863293518263
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
ret: [{"exit":0,"out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#383","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"工程部","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"溫度異常","from_status":null,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":null,"tid":"383","title":" 故障問題","to_status":8,"tools":"壓縮機","tracker_id":null,"tracker_name":null,"work_desc":null}


type: message
mtype: text
mtext: [已派工] #383 現場施工日期：9/30 派工車號：7907-M3 @彭祥維
mid: 528213919279087650
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: U5d8fd4cca8b9c38977901b06cbf403aa
syn:
{"actual_failure_cause":null,"assigned":"16","assigned_user":"popo","begin_time":null,"car_plate":"7907-M3","category":"現場施工日期","date_work":"9/30","dealer":null,"desc":"現場施工日期","due_date":null,"end_time":null,"failure_cause":null,"from_status":null,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":null,"tid":"383","title":" 現場施工日期","to_status":9,"tools":null,"tracker_id":null,"tracker_name":null,"work_desc":null}

ret:
[{"exit":0,"out":null,"reply":[{"text":"收到黃糜鹿[已派工]工單#383","type":"text"},{"text":"指派給popo","type":"text"}]}]


type: message
mtype: text
mtext: [待派工] #384 故障問題：無 需帶工具：繩子 處理單位：工程部 @陳昱安
mid: 528214001889575060
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: Ufc9e46a32ad155f736cb3fa04b3d758f
syn:
{"actual_failure_cause":null,"assigned":"13","assigned_user":"smallan","begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"工程部","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"無","from_status":null,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":null,"tid":"384","title":" 故障問題","to_status":8,"tools":"繩子","tracker_id":null,"tracker_name":null,"work_desc":null}

ret:
[{"exit":0,"out":null,"reply":[{"text":"收到黃糜鹿[待派工]工單#384","type":"text"},{"text":"指派給smallan","type":"text"}]}]


type: message
mtype: text
mtext: ［新建立］ 系統警告：善化正國店-TM3
mid: 528263353027264857
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U3ebff1e3e48d46219059effdf19a926f
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"系統警告","date_work":null,"dealer":null,"desc":"系統警告","end_time":null,"failure_cause":null,"imperson":"hong.liu","imperson_rid":"7","location":"善化正國店","machid":"善化正國店-TM3","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"阿粲","title":"善化正國店-TM3 系統警告","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":0,"out":{"issue":{"assigned_to":{"id":7,"name":"劉燦宏"},"author":{"id":7,"name":"劉燦宏"},"closed_on":null,"created_on":"2024-09-30T12:53:20Z","custom_fields":[{"id":1,"name":"機器代號","value":"善化正國店-TM3"},{"id":2,"name":"地點","value":"善化正國店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場施工日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"系統警告","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"386","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-09-30","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"善化正國店-TM3 系統警告","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-09-30T12:53:20Z"}},"reply":[{"text":"收到阿粲[新建立]工單","type":"text"},{"text":"創建工單#386成功","type":"text"}]}]


type: message
mtype: text
mtext: [已派工] #386 現場施工日期：9/30 派工車號：7907-M3
mid: 528263455921930369
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U3ebff1e3e48d46219059effdf19a926f
ret: [{"exit":0,"out":null,"reply":[{"text":"收到阿粲[已派工]維修工單#386 善化正國店-TM3","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":"7907-M3","category":"現場施工日期","date_work":"9/30","dealer":null,"desc":"現場施工日期","due_date":null,"end_time":null,"failure_cause":null,"from_status":1,"imperson":"hong.liu","imperson_rid":"7","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"善化正國店-TM3","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"阿粲","start_date":"2024-09-30","tid":"386","title":" 現場施工日期","to_status":9,"tools":null,"tracker_id":1,"tracker_name":"維修","work_desc":null}


type: message
mtype: text
mtext: [完成] #386 到場時間：18:00 離場時間：20:30 故障狀況回報：系統警告 施工說明：到場發現雲梯底下有商品，取出後出貨測試正常，左右櫃商品擺放錯誤，已將商品擺放到正常位置 更換零件：無
mid: 528264046177681478
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U3ebff1e3e48d46219059effdf19a926f
syn:
{"actual_failure_cause":"系統警告","begin_time":"18:00","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":"2024-09-30","end_time":"20:30","failure_cause":null,"from_status":9,"imperson":"hong.liu","imperson_rid":"7","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"善化正國店-TM3","repair_parts":"無","repairing_parts":null,"rg":"全家IVM","sender":"阿粲","start_date":"2024-09-30","tid":"386","title":" 到場時間","to_status":11,"tools":null,"tracker_id":1,"tracker_name":"維修","work_desc":"到場發現雲梯底下有商品，取出後出貨測試正常，左右櫃商品擺放錯誤，已將商品擺放到正常位置"}

ret:
[{"exit":0,"out":null,"reply":[{"text":"收到阿粲[完成]維修工單#386 善化正國店-TM3","type":"text"}]},{"exit":0,"out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"18:00\",\"id\":\"15\"},{\"id\":\"16\",\"value\":\"20:30\"},{\"value\":\"系統警告\",\"id\":\"17\"},{\"value\":\"到場發現雲梯底下有商品，取出後出貨測試正常，左右櫃商品擺放錯誤，已將商品擺放到正常位置\",\"id\":\"18\"},{\"id\":\"19\",\"value\":\"無\"}]","created_on":"2024-09-30T13:00:14Z","custom_fields":[{"id":15,"name":"到場時間","value":"18:00"},{"id":16,"name":"離場時間","value":"20:30"},{"id":17,"name":"實際故障問題","value":"系統警告"},{"id":18,"name":"維修作業","value":"到場發現雲梯底下有商品，取出後出貨測試正常，左右櫃商品擺放錯誤，已將商品擺放到正常位置"},{"id":19,"name":"更換零件","value":"無"},{"id":22,"name":"地理座標","value":""},{"id":23,"name":"地址","value":""},{"id":24,"name":"地點名稱","value":""},{"id":26,"name":"區間里程","value":""}],"hours":2.5,"id":339,"issue":{"id":386},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-30","updated_on":"2024-09-30T13:00:14Z","user":{"id":7,"name":"劉燦宏"}}},"reply":[{"text":"上傳維修工時2:30小時","type":"text"}]}]


type: message
mtype: text
mid: 528343011063759317
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mtext:
【IVM設備】 【新竹竹科店-TM4】
系統警告通知：2024年10月01日 09時55分45秒 新竹竹科店-TM4新竹竹科店-TM4販賣機的「左櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除」

syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"系統警告通知","date_work":null,"dealer":null,"desc":"左櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除","end_time":null,"failure_cause":null,"imperson":"jimmy.huang","imperson_rid":"11","location":"新竹竹科店","machid":"新竹竹科店-TM4","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","title":"新竹竹科店-TM4 系統警告通知","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":0,"out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":11,"name":"黃柏智"},"category":{"id":3,"name":"系統警告通知"},"closed_on":null,"created_on":"2024-10-01T02:04:40Z","custom_fields":[{"id":1,"name":"機器代號","value":"新竹竹科店-TM4"},{"id":2,"name":"地點","value":"新竹竹科店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場施工日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"左櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"390","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-10-01","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"新竹竹科店-TM4 系統警告通知","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-10-01T02:04:40Z"}},"reply":[{"text":"收到黃糜鹿[新建立]工單","type":"text"},{"text":"創建工單#390成功","type":"text"}]}]


type: message
mtype: text
mtext: [待派工] #390 故障問題：秤重線異常 需帶工具：秤重線 處理單位：工程部
mid: 528343098422722826
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
ret: [{"exit":0,"out":null,"reply":[{"text":"收到黃糜鹿[待派工]維修工單#390 新竹竹科店-TM4","type":"text"}]}]
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"故障問題","date_work":null,"dealer":"工程部","desc":"故障問題","due_date":null,"end_time":null,"failure_cause":"秤重線異常","from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"新竹竹科店-TM4","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-10-01","tid":"390","title":" 故障問題","to_status":8,"tools":"秤重線","tracker_id":1,"tracker_name":"維修","work_desc":null}


type: message
mtype: text
mtext: [已派工] #390 現場施工日期：10/1 派工車號：BUW-1502 @陳昱安
mid: 528343177360048417
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: Ufc9e46a32ad155f736cb3fa04b3d758f
syn:
{"actual_failure_cause":null,"assigned":"13","assigned_user":"smallan","begin_time":null,"car_plate":"BUW-1502","category":"現場施工日期","date_work":"10/1","dealer":null,"desc":"現場施工日期","due_date":null,"end_time":null,"failure_cause":null,"from_status":8,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"新竹竹科店-TM4","repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-10-01","tid":"390","title":" 現場施工日期","to_status":9,"tools":null,"tracker_id":1,"tracker_name":"維修","work_desc":null}

ret:
[{"exit":0,"out":null,"reply":[{"text":"收到黃糜鹿[已派工]維修工單#390 新竹竹科店-TM4","type":"text"},{"text":"指派給smallan","type":"text"}]}]


type: message
mtype: text
mid: 528345715316621908
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ud7bab4275089a33923e9720871bf1782
mentionees: U8a20daf3d763a0d2e276c4f350d5eae6
mtext:
@🌸  虹 🌸 @黃糜鹿 因颱風關係，全家相關日期有調整，整理如下，詳細資訊再看雲端智販機排程(https://docs.google.com/spreadsheets/d/1bT17wX3TyPw4sI55HxQ1O6D3Dle0AY7c/edit?gid=1272329190#gid=1272329190)。

(one)10/04 11:00新店公宅換店設定，13:30教育訓練
(two)10/08 13:30新竹台星科場勘 
(three)10/11 11:00新化那拔店裝機設定&教育訓練
(four)10/11 15:00安定啟碁店裝機設定&教育訓練/貨運移機定位(上週七樓位置移約10公尺至場勘位置→https://drive.google.com/drive/u/1/folders/1kN3RalhOpgsXEl-8xWIPuYWqitN6GGvx)


type: message
mtype: text
mtext: [新建立] 鑰匙鎖在機台內：高雄飛翔店-TM3
mid: 528364985643696209
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"begin_time":null,"car_plate":null,"category":"鑰匙鎖在機台內","date_work":null,"dealer":null,"desc":"鑰匙鎖在機台內","end_time":null,"failure_cause":null,"imperson":"jimmy.huang","imperson_rid":"11","location":"高雄飛翔店","machid":"高雄飛翔店-TM3","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"全家IVM","sender":"黃糜鹿","title":"高雄飛翔店-TM3 鑰匙鎖在機台內","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":0,"out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":11,"name":"黃柏智"},"closed_on":null,"created_on":"2024-10-01T05:42:57Z","custom_fields":[{"id":1,"name":"機器代號","value":"高雄飛翔店-TM3"},{"id":2,"name":"地點","value":"高雄飛翔店"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場施工日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"全家IVM"},{"id":21,"name":"待換零件","value":""}],"description":"鑰匙鎖在機台內","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"393","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-10-01","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"高雄飛翔店-TM3 鑰匙鎖在機台內","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-10-01T05:42:57Z"}},"reply":[{"text":"收到黃糜鹿[新建立]工單","type":"text"},{"text":"創建工單#393成功","type":"text"}]}]


type: message
mtype: text
mtext: [待確認] #393 待換零件：派工費、鎖頭費 @趙瑩Nico
mid: 528365108486472481
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mentionees: Ud7bab4275089a33923e9720871bf1782
syn:
{"actual_failure_cause":null,"assigned":"12","assigned_user":"nico","begin_time":null,"car_plate":null,"category":"待換零件","date_work":null,"dealer":null,"desc":"待換零件","due_date":null,"end_time":null,"failure_cause":null,"from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"高雄飛翔店-TM3","repair_parts":null,"repairing_parts":"派工費、鎖頭費","rg":"全家IVM","sender":"黃糜鹿","start_date":"2024-10-01","tid":"393","title":" 待換零件","to_status":13,"tools":null,"tracker_id":1,"tracker_name":"維修","work_desc":null}

ret:
[{"exit":0,"out":null,"reply":[{"text":"收到黃糜鹿[待確認]維修工單#393 高雄飛翔店-TM3","type":"text"},{"text":"指派給nico","type":"text"}]}]


type: message
mtype: text
mid: 528372524955467990
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ud7bab4275089a33923e9720871bf1782
mentionees: U20c1bb8844f0b7433553120f44132bc1
mtext:
@Just in @Arthur (沈修羽_龍雲數位) 要請你們協助貨道料件的部分：

全家測試機回來後，預計排程十月中下旬要去潭子矽品。

與工程部確認，缺右櫃螺旋貨道料件，這台機器目前無法備機、出機。


type: message
mtype: text
mtext: [完成] #281 到場時間：9/27 15:00 離場時間：10/1 15:55 故障狀況回報：更改除霜時間 施工說明：遠端更改除霜時間為4HR 更換零件：無
mid: 528378370287730917
src_type: group
group_id: Ccd427a76a97aa2ebdb6485418eb2017e
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":"更改除霜時間","begin_time":"9/27 15:00","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"10/1 15:55","failure_cause":null,"from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"【新北板橋】亞東科大：誠勤大樓-1F［中吉冷凍微波］","repair_parts":"無","repairing_parts":null,"rg":"滙聚","sender":"黃糜鹿","start_date":"2024-09-26","tid":"281","title":" 到場時間","to_status":11,"tools":null,"tracker_id":1,"tracker_name":"維修","work_desc":"遠端更改除霜時間為4HR"}

ret:
[{"exit":0,"out":null,"reply":[{"text":"收到黃糜鹿[完成]維修工單#281 【新北板橋】亞東科大：誠勤大樓-1F［中吉冷凍微波］","type":"text"}]},{"exit":0,"out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"value\":\"9/27 15:00\",\"id\":\"15\"},{\"value\":\"10/1 15:55\",\"id\":\"16\"},{\"id\":\"17\",\"value\":\"更改除霜時間\"},{\"id\":\"18\",\"value\":\"遠端更改除霜時間為4HR\"},{\"id\":\"19\",\"value\":\"無\"}]","created_on":"2024-10-01T07:55:56Z","custom_fields":[{"id":15,"name":"到場時間","value":"9/27 15:00"},{"id":16,"name":"離場時間","value":"10/1 15:55"},{"id":17,"name":"實際故障問題","value":"更改除霜時間"},{"id":18,"name":"維修作業","value":"遠端更改除霜時間為4HR"},{"id":19,"name":"更換零件","value":"無"},{"id":22,"name":"地理座標","value":""},{"id":23,"name":"地址","value":""},{"id":24,"name":"地點名稱","value":""},{"id":26,"name":"區間里程","value":""}],"hours":0.92,"id":358,"issue":{"id":281},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-27","updated_on":"2024-10-01T07:55:56Z","user":{"id":11,"name":"黃柏智"}}},"reply":[{"text":"上傳維修工時0:55小時","type":"text"}]}]


type: message
mtype: text
mtext: [新建立] 除霜週期跳回2小時，請協助遠端改為4小時：【新竹東區】新竹馬偕［美食廚房(冷凍微波2)] @黃糜鹿
mid: 528379287766564932
src_type: group
group_id: Ccd427a76a97aa2ebdb6485418eb2017e
sender_id: U27d5aec4cdafec493ecec9fbd6003459
mentionees: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"assigned":"11","assigned_user":"jimmy.huang","begin_time":null,"car_plate":null,"category":"除霜週期跳回2小時，請協助遠端改為4小時","date_work":null,"dealer":null,"desc":"除霜週期跳回2小時，請協助遠端改為4小時","end_time":null,"failure_cause":null,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"滙聚","sender":"胡崇賢","title":" 除霜週期跳回2小時，請協助遠端改為4小時","to_status":1,"tools":null,"work_desc":null}

ret:
[{"reply":[{"text":"收到胡崇賢[新建立]工單","type":"text"},{"text":"缺少機器代號","type":"text"},{"text":"缺少地點","type":"text"}]}]


type: message
mtype: text
mtext: [新建立] 除霜週期跳回2小時，請協助遠端改為4小時：【新竹東區】新竹馬偕［美食廚房(冷凍微波2)］ @黃糜鹿
mid: 528379322109526584
src_type: group
group_id: Ccd427a76a97aa2ebdb6485418eb2017e
sender_id: U27d5aec4cdafec493ecec9fbd6003459
mentionees: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":null,"assigned":"11","assigned_user":"jimmy.huang","begin_time":null,"car_plate":null,"category":"除霜週期跳回2小時，請協助遠端改為4小時","date_work":null,"dealer":null,"desc":"除霜週期跳回2小時，請協助遠端改為4小時","end_time":null,"failure_cause":null,"imperson":"jimmy.huang","imperson_rid":"11","location":"新竹東區","machid":"【新竹東區】新竹馬偕［美食廚房(冷凍微波2)］","machsn":null,"model":null,"repair_parts":null,"repairing_parts":null,"rg":"滙聚","sender":"胡崇賢","title":"【新竹東區】新竹馬偕［美食廚房(冷凍微波2)］ 除霜週期跳回2小時，請協助遠端改為4小時","to_status":1,"tools":null,"work_desc":null}

ret:
[{"exit":0,"out":{"issue":{"assigned_to":{"id":11,"name":"黃柏智"},"author":{"id":11,"name":"黃柏智"},"closed_on":null,"created_on":"2024-10-01T08:05:23Z","custom_fields":[{"id":1,"name":"機器代號","value":"【新竹東區】新竹馬偕［美食廚房(冷凍微波2)］"},{"id":2,"name":"地點","value":"新竹東區"},{"id":3,"name":"推測故障問題","value":""},{"id":4,"name":"需帶工具","value":""},{"id":5,"name":"處理單位","value":""},{"id":6,"name":"現場施工日期","value":""},{"id":7,"name":"派工車號","value":""},{"id":8,"name":"機型","value":""},{"id":14,"name":"機器出廠編號","value":""},{"id":20,"name":"專案名稱","value":"滙聚"},{"id":21,"name":"待換零件","value":""}],"description":"除霜週期跳回2小時，請協助遠端改為4小時","done_ratio":0,"due_date":null,"estimated_hours":null,"id":"394","is_private":false,"priority":{"id":11,"name":"中"},"project":{"id":1,"name":"工單管理"},"start_date":"2024-10-01","status":{"id":1,"is_closed":false,"name":"新建立"},"subject":"【新竹東區】新竹馬偕［美食廚房(冷凍微波2)］ 除霜週期跳回2小時，請協助遠端改為4小時","total_estimated_hours":null,"tracker":{"id":1,"name":"維修"},"updated_on":"2024-10-01T08:05:23Z"}},"reply":[{"text":"收到胡崇賢[新建立]工單","type":"text"},{"text":"指派給jimmy.huang","type":"text"},{"text":"創建工單#394成功","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #394 到場時間：9/27 15:00 離場時間：10/1 15:55 故障狀況回報：更改除霜時間 施工說明：遠端更改除霜時間為4HR 更換零件：無
mid: 528379398815482067
src_type: group
group_id: Ccd427a76a97aa2ebdb6485418eb2017e
sender_id: Uf7d0755155b20aeae8f5868e0558f472
syn:
{"actual_failure_cause":"更改除霜時間","begin_time":"9/27 15:00","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":null,"end_time":"10/1 15:55","failure_cause":null,"from_status":1,"imperson":"jimmy.huang","imperson_rid":"11","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"【新竹東區】新竹馬偕［美食廚房(冷凍微波2)］","repair_parts":"無","repairing_parts":null,"rg":"滙聚","sender":"黃糜鹿","start_date":"2024-10-01","tid":"394","title":" 到場時間","to_status":11,"tools":null,"tracker_id":1,"tracker_name":"維修","work_desc":"遠端更改除霜時間為4HR"}

ret:
[{"exit":0,"out":null,"reply":[{"text":"收到黃糜鹿[完成]維修工單#394 【新竹東區】新竹馬偕［美食廚房(冷凍微波2)］","type":"text"}]},{"exit":0,"out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"id\":\"15\",\"value\":\"9/27 15:00\"},{\"value\":\"10/1 15:55\",\"id\":\"16\"},{\"value\":\"更改除霜時間\",\"id\":\"17\"},{\"id\":\"18\",\"value\":\"遠端更改除霜時間為4HR\"},{\"id\":\"19\",\"value\":\"無\"}]","created_on":"2024-10-01T08:06:09Z","custom_fields":[{"id":15,"name":"到場時間","value":"9/27 15:00"},{"id":16,"name":"離場時間","value":"10/1 15:55"},{"id":17,"name":"實際故障問題","value":"更改除霜時間"},{"id":18,"name":"維修作業","value":"遠端更改除霜時間為4HR"},{"id":19,"name":"更換零件","value":"無"},{"id":22,"name":"地理座標","value":""},{"id":23,"name":"地址","value":""},{"id":24,"name":"地點名稱","value":""},{"id":26,"name":"區間里程","value":""}],"hours":0.92,"id":359,"issue":{"id":394},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-09-27","updated_on":"2024-10-01T08:06:09Z","user":{"id":11,"name":"黃柏智"}}},"reply":[{"text":"上傳維修工時0:55小時","type":"text"}]}]


type: message
mtype: text
mtext: [完成] #383 到場時間：1530 離場時間：2100 故障狀況回報：左櫃溫度異常 施工說明：更換壓縮機調整溫控線位置 更換零件：壓縮機
mid: 528393357592887760
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U5d8fd4cca8b9c38977901b06cbf403aa
syn:
{"actual_failure_cause":"左櫃溫度異常","begin_time":"1530","car_plate":null,"category":"到場時間","date_work":null,"dealer":null,"desc":"到場時間","due_date":"2024-09-30","end_time":"2100","failure_cause":null,"from_status":9,"imperson":"popo","imperson_rid":"16","location":null,"machid":null,"machsn":null,"model":null,"orig_machid":"崑山科大店-TM3","repair_parts":"壓縮機","repairing_parts":null,"rg":"全家IVM","sender":"彭祥維","start_date":"2024-09-30","tid":"383","title":" 到場時間","to_status":11,"tools":null,"tracker_id":1,"tracker_name":"維修","work_desc":"更換壓縮機調整溫控線位置"}

ret:
[{"exit":0,"out":null,"reply":[{"text":"收到彭祥維[完成]維修工單#383 崑山科大店-TM3","type":"text"}]},{"exit":0,"out":{"time_entry":{"activity":{"id":13,"name":"維修"},"comments":"[{\"id\":\"15\",\"value\":\"1530\"},{\"value\":\"2100\",\"id\":\"16\"},{\"id\":\"17\",\"value\":\"左櫃溫度異常\"},{\"value\":\"更換壓縮機調整溫控線位置\",\"id\":\"18\"},{\"id\":\"19\",\"value\":\"壓縮機\"}]","created_on":"2024-10-01T10:24:49Z","custom_fields":[{"id":15,"name":"到場時間","value":"1530"},{"id":16,"name":"離場時間","value":"2100"},{"id":17,"name":"實際故障問題","value":"左櫃溫度異常"},{"id":18,"name":"維修作業","value":"更換壓縮機調整溫控線位置"},{"id":19,"name":"更換零件","value":"壓縮機"},{"id":22,"name":"地理座標","value":""},{"id":23,"name":"地址","value":""},{"id":24,"name":"地點名稱","value":""},{"id":26,"name":"區間里程","value":""}],"hours":5.5,"id":362,"issue":{"id":383},"project":{"id":1,"name":"工單管理"},"spent_on":"2024-10-01","updated_on":"2024-10-01T10:24:49Z","user":{"id":16,"name":"彭祥維"}}},"reply":[{"text":"上傳維修工時5:30小時","type":"text"}]}]


