# log

type: message
mtype: text
mtext: [待派工] #97 故障問題：壓縮機漏水 需帶工具：氣密泡棉 抹布 水桶 處理單位：嘉科
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type: message
mtype: text
mtext: [新建立] 取貨口失靈(無法閉合)及左櫃的門無法關，層板突出(中工廠)：大雅矽品店-TM10
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type: message
mtype: text
mtext: [待派工] #98 故障問題：推桿馬達故障 需帶工具：推桿馬達 電動起子 處理單位：工程部
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type: message
mtype: text
mtext: [已派工] #98 現場維修日期：0711 派工車號：BUW-1502 @陳昱安
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ret:
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type: message
mtype: text
mtext: [完成] #95 到場時間：14:10 離場時間：14:20 故障狀況回報：y-感應異常 維修作業：因雲梯脫離固定座，導致高低差沒有壓到y-，把雲梯用的更加固定，出貨測試 更換零件：無
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type: message
mtype: text
mtext: [完成] #96 到場時間：17:40 離場時間：18:00 故障狀況回報：履帶只會動一點 維修作業：發現秤重數值異常，更換秤重板，出貨測試20次正常 更換零件：秤重板
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ret:
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type: message
mtype: text
mtext: [新建立] 門未關閉通知：外埔長生店-TM3
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type: message
mtype: text
mtext: [待派工] #99 故障問題：門未關閉通知 需帶工具：膠條 處理單位：工程部 @羽祥
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ret:
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type: message
mtype: text
mtext: [完成] #97 到場時間：1300 離場時間：1430 故障狀況回報：壓縮機漏水 維修作業：1. 氣密正常 2. 檢查壓縮機盛水盤無積水 3. 智販機底部抹布移除 更換零件：無
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ret:
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type: message
mtype: text
mtext: [新建立] 寶特瓶頻繁卡貨：高雄飛翔店-TM3 @黃糜鹿
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type: message
mtype: text
mid: 516499178294870100
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U7e9d89591df02e5d2faaece314fac232
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mtext:
@趙瑩Nico 有件事情想請你幫忙

全家機台出機、移機或是撤機的時間、地點等資訊，是以你輸入在線上表單的為準

之後出機的資訊，Jimmy會提出，讓Rita知道後續貨運的安排

那想請你幫忙，線上表單中，當移機或是撤機的資訊有『新增』的時候，是不是可以跟Rita說一下，看是私訊或是在群組用標注的方式都可以，讓他可以掌握，即時去安排後續作業

因為以目前來說，他必須要每天隨時上去看表單有沒有更新，如果他剛檢查完然後就新增了，這樣也怕耽誤到後續的安排，所以想請你幫忙，有新增的時候，通知他一下

感謝


type: message
mtype: text
mtext: [完成] #99 到場時間：13:30 離場時間：14:30 故障狀況回報：門鎖感應不到 加強門框教條厚度 更換零件：無
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ret:
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type: message
mtype: text
mtext: [完成] #99 到場時間：13:30 離場時間：14:30 故障狀況回報：門鎖感應不到 維修作業：加強門框教條厚度 更換零件：無
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type: message
mtype: text
mtext: [待派工] #100 故障問題：卡貨 需帶工具：遠端 處理單位：工程部 @阿粲
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type: message
mtype: text
mid: 516508420057333939
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group_id: C338c174c8ca20dd7ff7651b8b8a247cb
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mtext:
【IVM設備】 【高雄飛翔店-TM3】
系統警告通知：2024年07月07日 11時53分59秒 高雄飛翔店-TM3高雄國內航廈1樓智販機販賣機的「左櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除」

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type: message
mtype: text
mid: 516509644912066739
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
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mtext:
【IVM設備】 【高雄飛翔店-TM3】
系統警告通知：2024年07月08日 03時03分02秒 高雄飛翔店-TM3高雄國內航廈1樓智販機販賣機的「左櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除」

【IVM設備】 【高雄飛翔店-TM3】
系統警告通知：2024年07月09日 03時02分55秒 高雄飛翔店-TM3高雄國內航廈1樓智販機販賣機的「左櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除」

【IVM設備】 【高雄飛翔店-TM3】
系統警告通知：2024年07月10日 03時03分01秒 高雄飛翔店-TM3高雄國內航廈1樓智販機販賣機的「左櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除」

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ret:
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type: message
mtype: text
mtext: [完成] #98 到場時間：13:00 離場時間：16:00 故障狀況回報：左櫃復位異常 維修作業：更換推桿馬達，出貨測試 更換零件：推桿馬達x1
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type: message
mtype: text
mtext: 【IVM設備】 familymart 聯合八甲店-TM4 💓心跳異常 已延遲1小時20分鐘 https://hotspot.transtep.com/r/dh/573
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ret:
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type: message
mtype: text
mtext: 【IVM設備】 familymart 新竹竹科店-TM4 🚨出貨異常 https://hotspot.transtep.com/r/tx/1542578
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ret:
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type: message
mtype: text
mid: 516623337158869394
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mtext:
【IVM設備】 【新竹竹科店-TM4】
出貨失敗通知：2024年07月12日 13時10分23秒 新竹竹科店-TM4新竹竹科店-TM4販賣機的「星—火腿起司蛋三明治」商品出貨失敗，0櫃，貨道C0，秒數86請前往檢查

syn:
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ret:
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type: message
mtype: text
mtext: [待派工] #101 故障問題：出貨失敗 需帶工具：旋轉軸 處理單位：工程部 @羽祥
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ret:
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type: message
mtype: text
mid: 516624461986791572
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mtext:
[新建立］
蘆竹長興店-TM5
兩筆出貨異常原因
https://hotspot.transtep.com/r/tx/1542191
https://hotspot.transtep.com/r/tx/1542385
@黃糜鹿 

syn:
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ret:
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type: message
mtype: text
mtext: [新建立］ 大螢幕商品無圖片-蘆竹長興店-TM5 @黃糜鹿
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syn:
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ret:
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type: message
mtype: text
mtext: [完成] #101 到場時間：16:30 離場時間：17:30 故障狀況回報：0C0貨道故障 維修作業：更換履帶、檢查馬達、馬達座 更換零件：履帶
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syn:
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mtext: [派工] #102 出貨失敗通知 ：平鎮上海店-TM4 故障問題：出貨失敗 需帶工具：十字起子 處理單位：工程部
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type: message
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mtext: [完成] #102 到場時間：16:30 離場時間：17:00 故障狀況回報：升降梯變形 維修作業：調整升降梯固定支架 更換零件：無
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【IVM設備】 【平鎮上海店-TM4】
系統警告通知：2024年07月15日 15時29分04秒 平鎮上海店-TM4平鎮上海店-TM4販賣機的「左櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除」

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mtext: [完成] #102 到場時間：16:30 離場時間：17:00 故障狀況回報：出貨失敗 維修作業：調整升降梯支架 更換零件：無
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mtext: [新建立] 出貨異常：平鎮上海店-TM7
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mtext: [完成] #103 到場時間：0750 離場時間：0800 故障狀況回報：左櫃寶特瓶螺旋彈出卡到升降梯 維修作業：裝回螺旋、出貨測試
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mtext: [新建立] 鎖櫃：花蓮慈濟店-TM3 @黃糜鹿
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mtext: [已派工] #104 現場維修日期：0716 派工車號：AAA-3259 @陳昱安
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mtext: [完成] #104 到場時間：17:00 離場時間：17:25 故障狀況回報：補貨失溫鎖櫃 維修作業：遠端確認補貨時間並遠端解鎖 更換零件：無
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mtext: 【IVM設備】 【新店公宅店-TM3】秤重異常
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mtext: [已派工] #105 現場維修日期：0717 派工車號：BUW-1502 @陳昱安
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mtext: [新建立] 升降阪不作動：新埔廣和店-TM4 @黃糜鹿
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【IVM設備】 【新竹竹科店-TM5】
系統警告通知：2024年07月17日 08時47分25秒 新竹竹科店-TM5新竹竹科店-TM5販賣機的「左櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除」

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mtext: [待派工] #107 故障問題：雲梯水平跑掉 需帶工具：電鑽 十字起子 處理單位：工程部
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mtext: [已派工] #107 現場維修日期：0717 派工車號：AAA-3259 @羽祥
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mtext: [待派工] #106 故障問題：升降板不作動 需帶工具：電鑽 十字起子 升降馬達 微動開關 處理單位：工程部
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mtext: [已派工] #106 現場維修日期：0717 派工車號：AAA-3259 @羽祥
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mtext: [完成] #105 到場時間：15:00 離場時間：15:30 故障狀況回報：左櫃出貨異常 維修作業：更換秤重板，出貨測試 更換零件：秤重板x1
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mtext: [完成] #106 到場時間：11:30 離場時間：12:00 故障狀況回報：升降梯變形 維修作業：調整升降梯支架 更換零件：無
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mtext: [完成] #107 到場時間：13:30 離場時間：14:00 故障狀況回報：升降梯變形 維修作業：調整升降梯支架 更換零件：無
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mtext: 【IVM設備】 【新竹啟碁店-TM4】 溫度異常通知：新竹啟碁店-TM4 販賣機「左櫃溫度異常」，左櫃已停止販售商品，請前往檢查
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mtext: [待派工] #108 故障問題：失溫 需帶工具：無 處理單位：工程部 @陳昱安
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mtext: [完成] #108 到場時間：16:50 離場時間：16:55 故障狀況回報：左櫃溫度異常 維修作業：補貨加除霜，已遠端解鎖 更換零件：
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mtext: 【IVM設備】 【花蓮慈濟店-TM4】 0B2螺旋異常
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mtext: [待派工] #109 故障問題：螺旋異常 需帶工具：單馬達、螺旋盤、單馬達支架、小一字 處理單位：嘉科
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mtext: [已派工] #109 現場維修日期：0720 派工車號：AAA-3259 @羽祥
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mtext: #92
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mtext: #100
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[完成] #100
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離場時間：7/18 12:00
故障狀況回報：寶特瓶常常卡貨
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mtext: [新建立] 系統自檢：台中汝川店-TM3
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mtext: [待派工] #110 故障問題：系統自檢 需帶工具：電動起子、束帶、秤重線 處理單位：工程部
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mtext: [完成] #110 到場時間：7/20 16:30 離場時間：7/20 18:30 故障狀況回報：秤重線異常 維修作業：調整秤重線 更換零件：無
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mtext: [完成] #109 到場時間：7/20 1200 離場時間：7/20 1430 故障狀況回報：螺旋異常 維修作業：更換馬達&馬達架、出貨測試 更換零件：更換馬達&馬達架
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mtext: [待派工] #113 故障問題：系統自檢 需帶工具：秤重線 秤重板 處理單位：工程部 @陳昱安
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type: message
mtype: text
mtext: [完成] #115 地點：中華精測tm3 到場時間：1500 離場時間：1610 故障狀況回報：寶特瓶卡貨、取貨口微動J卡住 維修作業：取出卡貨調整寶特瓶擺法、調整微動J開關、出貨測試
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syn:
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type: message
mtype: text
mid: 518090224199532627
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
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mtext:
[完成] #115
地點：中華精測tm3
到場時間：7/22 1500
離場時間：7/22 1610
故障狀況回報：寶特瓶卡貨、取貨口微動J卡住
維修作業：取出卡貨調整寶特瓶擺法、調整微動J開關、出貨測試

syn:
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ret:
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type: message
mtype: text
mid: 518203873564295651
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U20c1bb8844f0b7433553120f44132bc1
mtext:
目前客戶反應處理速度很慢，已經往主管回報了。
承辦目前找我詢問為什麼，都沒回應請趙瑩跟Jimmy溝通，看如何回應全家承辦。

請大家多幫忙一下，我們正在跑合約，不要客人用服務的理由卡住合約。

謝謝🙏


type: message
mtype: text
mtext: [新建立] 出貨異常：平鎮上海店-TM7
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type: message
mtype: text
mtext: [完成] #116 地點：同欣電子tm7 到場時間：7/23 1330 離場時間：7/23 1350 故障狀況回報：寶特瓶卡貨 維修作業：取出卡貨調整寶特瓶擺法、出貨測試
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type: message
mtype: text
mtext: [完成] #113 到場時間：11:30 離場時間：12:00 故障狀況回報：左櫃復位異常 維修作業：客人沒拿走商品造成防盜板變形，調整防盜板，出貨測試 更換零件：
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ret:
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type: message
mtype: text
mtext: 【IVM設備】 nwgroup Anytime Fitness - 信義 A25 館 💓心跳異常 已延遲52分鐘 https://hotspot.transtep.com/r/dh/609
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group_id: C83a55759fd7d810adcad53639b376cd3
sender_id: U8180fba0f18b9439ca00f06183475d3f
syn:
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ret:
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type: message
mtype: text
mtext: [新建立] 網路異常：Anytime Fitness - 信義 A25 館
mid: 518222958536425555
src_type: group
group_id: C83a55759fd7d810adcad53639b376cd3
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syn:
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ret:
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type: message
mtype: text
mid: 518223482556252276
src_type: group
group_id: C83a55759fd7d810adcad53639b376cd3
sender_id: U8180fba0f18b9439ca00f06183475d3f
mentionees: Uf7d0755155b20aeae8f5868e0558f472
mtext:
@黃糜鹿 NW 台北嘉義兩個店都斷線了，有跟場域確認現場沒斷電，可以挑一個點到場確認網路狀況嗎？

建議先帶一張 sim 卡備用（在頂新展示機台內還有一張備用 ㄋsim 卡可以用），如果發現是 Sim 卡問題可以先替換


type: message
mtype: text
mtext: [新建立] 網路異常：Anytime Fitness-信義A25館
mid: 518227568731095284
src_type: group
group_id: C83a55759fd7d810adcad53639b376cd3
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syn:
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type: message
mtype: text
mtext: #117
mid: 518227661626278406
src_type: group
group_id: C83a55759fd7d810adcad53639b376cd3
sender_id: U27d5aec4cdafec493ecec9fbd6003459
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type: message
mtype: text
mtext: [新建立] 溫度異常：淡江中學二店-TM3
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type: message
mtype: text
mid: 518235670046310513
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U3ebff1e3e48d46219059effdf19a926f
mtext:
[完成] #118
到場時間：15:00
離場時間：16:00
故障狀況回報：左櫃溫度異常、右櫃1D2出貨異常
維修作業：
1.左櫃更換溫控線
2.右櫃發現是此商品不適合擺放該貨道，造成平凡出貨失敗
3. 1D2、3、4適合擺放三角飯糰、或寬高適合之商品
4.目前已經做最適合的擺放方式，但建議還是需更換商品
更換零件：溫控線

syn:
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ret:
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type: message
mtype: text
mtext: [完成] #117 到場時間：16:30 離場時間：17:15 故障狀況回報：Anytime Fitness-信義A25館 網路異常 維修作業： 1.測試網路 2.上架商品 更換零件：
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type: message
mtype: text
mtext: ［新建立］ 升降版零件鬆脫：路竹樹人TM5 @黃糜鹿
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type: message
mtype: text
mtext: ［新建立］ 升降版零件鬆脫：路竹樹人店-TM5 @黃糜鹿
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type: message
mtype: text
mtext: ［新建立］ SCO連線異常持續發報：平鎮上海店-TM6
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type: message
mtype: text
mid: 518404802166653270
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U8a20daf3d763a0d2e276c4f350d5eae6
mtext:
(moderate volume)(moderate volume)(moderate volume)行政院人事行政總處公布，因凱米颱風［台北市&新北市］25日停止上班、停止上課，請各位同事各自注意安全

也請工程部特別留意，有機台但沒放假的區域，安排值班人員，客戶有需求時，請及時做出回應

天佑台灣 ,大家平安(hands put together)(hands put together)(hands put together)


type: message
mtype: text
mtext: ［新建立］ 0B1連續出貨失敗：蘆竹長興店-TM5
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mtype: text
mtext: [完成] #121 到場時間：7/26 0835 離場時間：7/26 0915 故障狀況回報：連續出貨失敗 維修作業：查監視器確認為補貨問題 更換零件：無
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type: message
mtype: text
mtext: [新建立] 心跳異常：蘇澳國道店-TM5
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mtext: [待派工] #122 故障問題：心跳異常、拆固定繩、招牌定位 需帶工具：鍵盤 處理單位：工程部
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type: message
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mtext: [已派工] #122 現場維修日期：0726 派工車號：9073-L3 @阿粲
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mtext: [新建立] 右櫃機台斷電：新埔廣和-TM3
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mtext: [待派工] #123 故障問題：右櫃機台斷電 需帶工具：電源供應器、保險絲 處理單位：工程部
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mtext: [已派工] #123 現場維修日期：0726 派工車號：BUW-1502 @陳昱安
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mtext: [待派工] #124 故障問題：出貨失敗 需帶工具：秤重板、秤重線 處理單位：工程部
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mtext: [已派工] #124 現場維修日期：0726 派工車號：BUW-1502 @陳昱安
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mtext:
https://docs.google.com/spreadsheets/d/167DO_CWRmL-lz234kRBCX2HcHeIASlGx/edit?gid=2013984610#gid=2013984610


type: message
mtype: text
mid: 518661332544520466
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U8180fba0f18b9439ca00f06183475d3f
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mtext:
@黃糜鹿 @阿粲 
要請你們抽空逐步更新機台販賣機 app 版本，目前版本有點舊了

（雷雲峰）黑色安卓機版：最新版 v74
（雷雲峰）銀色安卓機/AIO 版：最新版 v28
（中吉）AIO 版：最新版 v15

🌟另外，更新軟體時，再麻煩「將 VPN APP 刪除掉」，這隻 APP 未來不會用


ps. @羽祥 @陳昱安 @阿粲 @彭祥維 未來裝機就不用在安裝跟設定「VPN」這隻 APP 摟


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mtext: [新建立] 雲梯異常：蘇澳國道店-TM4
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mtext: [完成] #122 到場時間：11:00 離場時間：11:10 故障狀況回報：網路心跳異常 維修作業：強制停止遠端，重啟路由器，開啟遠端，確認網路連回，測試上下螢幕有沒有連動可否購買 更換零件：無
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mtext: [完成] #125 到場時間：11:15 離場時間：11:50 故障狀況回報：雲梯被防盜板搓出來 維修作業：安裝回雲梯，出貨測試秤重線有無異常，給秤重線補強保護 更換零件：無
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mtext: [完成] #123 到場時間：11:00 離場時間：11:30 故障狀況回報：右櫃斷電 維修作業：場域供電異常，出貨測試 更換零件：
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mtext: [完成] #124 到場時間：14:30 離場時間：15:00 故障狀況回報：左櫃出貨異常 維修作業：秤重板故障，更換秤重板，出貨測試 更換零件：秤重板x1
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mtext: [新建立] 貨道設定消失：基隆情人湖店-TM3
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mtext: [待派工] #126 故障問題：貨道設定消失 需帶工具：電腦 處理單位：工程部
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mtext: [完成] #126 到場時間：7/26 23:12 離場時間：7/26 23:34 故障狀況回報：貨道設定消失 維修作業：遠端重新設定貨道，並請店鋪重新補貨 更換零件：無
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mtext: [待派工] #127 故障問題：失溫 需帶工具：溫控線&壓縮機 處理單位：工程部 @陳昱安
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mtext: [新建立] 7/27 11:07卡貨不動：蘆竹長興店-TM5 @黃糜鹿
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mtext: [待派工] #128 故障問題：卡貨 需帶工具：電腦遠端 處理單位：工程部
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mtext: [完成] #128 到場時間：7/27 15:30 離場時間：7/27 16:00 故障狀況回報：補貨方式導致卡貨 維修作業：遠端 更換零件：無
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mtext: [完成] #129 到場時間：7/27 14:43 離場時間：7/27 15:17 故障狀況回報：貨道設定消失 維修作業：遠端重新設定貨道&重載主檔，並請店鋪重新補貨 更換零件：無
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mtext: [完成] #130 到場時間：7/27 14:10 離場時間：7/27 15:47 故障狀況回報：貨道設定消失 維修作業：遠端重新設定貨道&重載主檔，並請店鋪重新補貨 更換零件：無
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mtext: [完成] #132 到場時間：7/28 08:55 離場時間：7/28 10:25 故障狀況回報：貨道設定消失 維修作業：遠端重新設定貨道，並請店鋪重新補貨 更換零件：無
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mtext: [待派工] #133 故障問題：取貨口卡住 需帶工具：電動起子 處理單位：工程部
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mtext:
[完成] #127
到場時間：7/28 20:00
離場時間：7/28 21:30
故障狀況回報：左櫃溫度異常鎖櫃，壓縮機無作動
維修作業：
1.更換壓縮機控制盒，測試壓縮機已正常運作
2.等待溫度下降
3.告知店鋪商品正確擺放
更換零件：壓縮機控制盒


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mtext:
[完成] #127
到場時間：7/28 20:00
離場時間：7/28 21:30
故障狀況回報：左櫃溫度異常鎖櫃，壓縮機無作動
維修作業：
1.更換壓縮機控制盒，測試壓縮機已正常運作
2.等待溫度下降
3.告知店鋪商品正確擺放
更換零件：壓縮機控制盒

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mtext: [已派工] #131 現場維修日期：0728 派工車號：9073-L3 @阿粲
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mtype: text
mtext: [已派工] #131 現場維修日期：0728 派工車號：9073-L3 @我
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type: message
mtype: text
mtext: [已派工] #131 現場維修日期：0728 派工車號：9073-L3 @我
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mtype: text
mtext: 已派工] #131 現場維修日期：0728 派工車號：9073-L3 @我
mid: 519081152981238401
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mtype: text
mtext: [已派工] #131 現場維修日期：0728 派工車號：9073-L3 @我
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type: message
mtype: text
mtext: [已派工] #131 現場維修日期：0728 派工車號：9073-L3 @我
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type: message
mtype: text
mtext: [完成] #131 到場時間：7/28 23:00 離場時間：7/28 24:00 故障狀況回報：右櫃溫度異常 維修作業：更換壓縮機，等待溫度下降 更換零件：壓縮機
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type: message
mtype: text
mtext: [完成] #135 到場時間：07/29 1015 離場時間：07/29 1029 故障狀況回報：網路斷線 維修作業：查監視器網路 更換零件：無
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mtype: text
mtext: [完成] #134 到場時間：07/29 1009 離場時間：07/29 1028 故障狀況回報：出貨失敗查詢 維修作業：監視器確認為補貨方式錯誤 更換零件：無
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type: message
mtype: text
mtext: [完成] #133 到場時間：12:00 離場時間：13:00 故障狀況回報：左櫃復位異常 維修作業：z軸編碼器故障，更換z軸編碼器，出貨測試+機器定保 更換零件：編碼器x1
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mtype: text
mtext: [新建立] 觸控螢幕異常：新營國道南店-TM4
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mtype: text
mtext: [待派工] #136 故障問題：觸控螢幕異常 需帶工具：觸控螢幕 處理單位：工程部
mid: 519111861661597826
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type: message
mtype: text
mtext: [已派工] #136 現場維修日期：0730 派工車號：9073-L3 @阿粲
mid: 519111909157372293
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syn:
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ret:
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type: message
mtype: text
mtext: [新建立] 出貨失敗通知：新格致店-TM3
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type: message
mtype: text
mtext: [待派工] #137 故障問題：出貨失敗 需帶工具：微動開關 處理單位：工程部
mid: 519236183416111269
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type: message
mtype: text
mtext: [已派工] #137 現場維修日期：0730 派工車號：BUW-1502 @陳昱安
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type: message
mtype: text
mid: 519241049966379313
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U8180fba0f18b9439ca00f06183475d3f
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mtext:
@羽祥 稍早討論的「時空條碼商品可以被調整效期」的議題，剛剛測試沒測出異常來，如果未來你們還有遇到這類的狀況再請跟我們說喔，我們再來查查

1. 需要告訴我們是哪一台機器、條碼是多少
2. 確認是「20」開頭的時空條碼


type: message
mtype: text
mtext: [完成] #137 到場時間：16:00 離場時間：16:30 故障狀況回報：左櫃出貨異常 維修作業：Y軸編碼器異常，更換編碼器，出貨測試 更換零件：編碼器x1
mid: 519261517011484936
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group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Ufc9e46a32ad155f736cb3fa04b3d758f
syn:
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type: message
mtype: text
mtext: [新建立] 出貨失敗通知：高雄大林蒲店-TM3
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type: message
mtype: text
mtext: [待派工] #138 故障問題：出貨失敗 需帶工具：電鑽、十字、一字、旋轉盤、單馬達架、單馬達 處理單位：東誼
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type: message
mtype: text
mtext: 已派工] #138 現場維修日期：0731 派工車號：BJT-5763
mid: 519352212695810386
src_type: group
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syn:
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type: message
mtype: text
mtext: [新建立] 出貨失敗通知：高雄大林蒲店-TM4
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type: message
mtype: text
mtext: [完成] #139 到場時間：7/30 21:14 離場時間：7/30 21:32 故障狀況回報：右櫃出貨異常(卡貨) 維修作業：遠端確認補貨錯誤(未折角) 更換零件：無
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type: message
mtype: text
mid: 519363394005631157
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U3ebff1e3e48d46219059effdf19a926f
mtext:
[完成] #136
到場時間：7/30 12:00
離場時間：7/30 13:00
故障狀況回報：
1.螢幕無法觸控
2.招牌要再安裝回去
維修作業：
1.更換一個USB孔，測試正常
2.幫店鋪把商品補上
3.招牌上方都是泥土，無法完全擦拭，因泥土已經吃進布料裡，安裝回機器上方
更換零件：無

syn:
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type: message
mtype: text
mid: 519374335434293672
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mtext:
【IVM設備】 【新豐火車頭店-TM3】
系統警告通知：2024年07月31日 12時17分15秒 新豐火車頭店-TM3新豐火車頭店-TM3販賣機的「右櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除」

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mtext: [完成] #140 到場時間：16:40 離場時間：16:40 故障狀況回報：右櫃無法復位 維修作業：雲梯底下有商品，取出後復位正常 更換零件：無
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mtext: 【IVM設備】 【樹林嘉聯益店-TM3】 溫度異常通知：樹林嘉聯益店-TM3 販賣機「左櫃溫度異常」，左櫃已停止販售商品，請前往檢查
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mtext: [待派工] #141 故障問題：溫度異常 需帶工具：壓縮機、溫控線 處理單位：工程部
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type: message
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mtext: [已派工] #141 現場維修日期：8/1 派工車號：BUW-1502 @陳昱安
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mtext:
【IVM設備】 【土城虎躍店-TM4】
系統警告通知：2024年08月01日 03時03分02秒 土城虎躍店-TM4土城虎躍店-TM4販賣機的「右櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除」

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type: message
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mtext: [待派工] #142 故障問題：右櫃Y軸編碼器異常 需帶工具：Y軸編碼器 處理單位：工程部
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type: message
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mtext: [已派工] #142 現場維修日期：0801 派工車號：BUW-1502 @陳昱安
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mtext: [新建立] 左櫃取物口打開信號異常：土城虎躍店-TM4
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mtext: [待派工] #143 故障問題：左櫃取物口打開信號異常 需帶工具：微動開關 處理單位：工程部
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type: message
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mtext: [已派工] #143 現場維修日期：0801 派工車號：BUW-1502 @陳昱安
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mtext:
【IVM設備】 【新埔田新店-TM3】
系統警告通知：2024年08月01日 03時02分12秒 新埔田新店-TM3新埔田新店-TM3販賣機的「右櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除」

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mtext: [待派工] #144 故障問題：右櫃Y軸編碼器異常 需帶工具：Y軸編碼器 處理單位：工程部
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mtext: [已派工] #144 現場維修日期：0801 派工車號：9073-L3 @阿粲
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mtext: [完成] #138 到場時間：0731 20：00 離場時間：0731 20：30 故障狀況回報：左櫃0E5出貨異常，無法正常購買 維修作業：更換左櫃0E5旋轉盤，出貨測試正常 更換零件：旋轉盤
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mtext: [新建立] 系統自檢：新埔廣和店-TM4
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mtext: [待派工] #145 故障問題：系統自檢 需帶工具：推桿馬達、秤重線、秤重板 處理單位：工程部
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mtext: [已派工] #145 現場維修日期：0801 派工車號：AMY-5176
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mtext: [完成] #141 到場時間：11:40 離場時間：12:10 故障狀況回報：左櫃溫度異常 維修作業：左櫃保險絲燒掉，更換保險絲 更換零件：保險絲x1
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mtext: [完成] #142 到場時間：12:30 離場時間：13:30 故障狀況回報：右櫃出貨異常 維修作業：Y軸編碼器故障，更換編碼器，出貨測試 更換零件：編碼器x1
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mtext: [完成] #145 到場時間：17:00 離場時間：18:00 故障狀況回報：左櫃出貨異常 維修作業：左櫃升降秤重線異常，更換秤重線，出貨測試 更換零件：秤重線x1
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type: message
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mtext: [已派工] #144 現場維修日期：0802 派工車號：9073-L3 @陳昱安 今日才可進場
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mtext: [新建立] 出貨失敗通知：竹北金博店-TM3
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mtext: [待派工] #146 故障問題：出貨失敗、檢查監視器 需帶工具：螺旋軸、馬達、馬達支架 處理單位：工程部 @陳昱安
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mtext: [待派工] #147 故障問題：主機當機 需帶工具：主機 處理單位：工程部
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type: message
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mtext: [已派工] #147 現場維修日期：0803 派工車號：AAA-3259 @彭祥維
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mtext: [完成] #144 到場時間：13:30 離場時間：14:30 故障狀況回報：右櫃出貨異常 維修作業：Y軸編碼器故障，更換編碼器，出貨測試 更換零件：編碼器x1
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mtype: text
mtext: [完成] #146 到場時間：16:00 離場時間：16:30 故障狀況回報：左櫃A1出貨異常 維修作業：旋轉盤斷裂，更換旋轉盤，出貨測試 更換零件：旋轉盤x1
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type: message
mtype: text
mtext: [完成] #147 到場時間：1020 離場時間：1140 故障狀況回報：aio主機異常 維修作業：更換aio主機、軟體更新、更換新條碼槍 更換零件：aio主機x1 新條碼槍x1
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type: message
mtype: text
mtext: [新建立] 防盜版推桿馬達異常：花蓮慈濟店TM4
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type: message
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mtext: [新建立] 防盜版推桿馬達異常：花蓮慈濟-TM4
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type: message
mtype: text
mtext: [完成] #148 到場時間：2020 離場時間：2120 故障狀況回報：防盜版推桿馬達異常、取貨口微動開關卡住 維修作業：推桿馬達插頭插好、調整取貨口微動開關位置、出貨測試
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type: message
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mtext: [完成] #148 到場時間：8/3 2020 離場時間：9/3 2120 故障狀況回報：防盜版推桿馬達異常、取貨口微動開關卡住 維修作業：推桿馬達插頭插好、調整取貨口微動開關位置、出貨測試
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type: message
mtype: text
mtext: [完成] #148 到場時間：8/3 2020 離場時間：8/3 2120 故障狀況回報：防盜版推桿馬達異常、取貨口微動開關卡住 維修作業：推桿馬達插頭插好、調整取貨口微動開關位置、出貨測試
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mtext: 【IVM設備】 familymart 新竹竹科店-TM5 💓心跳異常 已延遲1天1小時35分鐘 https://hotspot.transtep.com/r/dh/547
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mtype: text
mtext: [新建立] 新竹竹科店-TM5心跳異常
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mtext: [新建立] 心跳異常：新竹竹科店-TM5
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mtext: [新建立] 卡貨：烏日火車頭店-TM5
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mtext: [待派工] #150 故障問題：卡貨 需帶工具：電動起子 處理單位：工程部
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mtext: [已派工] #150 現場維修日期：0804 派工車號：AMY-5176
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mtext: [完成] #150 到場時間：0804 1000 離場時間：0804 1200 故障狀況回報：卡貨&貨道上滲漏飲料清潔 維修作業：調整貨道斜度、貨道清潔、出貨測試正常 更換零件：無
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mtext: [完成] #150 到場時間：8/4 1000 離場時間：8/4 1200 故障狀況回報：卡貨&貨道上滲漏飲料清潔 維修作業：調整貨道斜度、貨道清潔、出貨測試正常 更換零件：無
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mtext: [完成] #149 到場時間：14:15 離場時間：14:30 故障狀況回報：智販機網路斷線 維修作業： 1.重新拔插網路線、交易測試 2.更新全家app 更換零件：
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mtext: [新建立] 系統自檢：高雄大林蒲-TM3
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mtext: [待派工] #151 故障問題：系統自檢 需帶工具：秤重線、秤重板、十字、一字 處理單位：東誼
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【IVM設備】 【台中汝川店-TM4】
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mtext:
【IVM設備】 【新豐火車頭店-TM4】
系統警告通知：2024年08月06日 11時29分55秒 新豐火車頭店-TM4新豐火車頭店-TM4販賣機的「左櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除」

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type: message
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mtext: 待派工] #157 故障問題：出貨失敗 需帶工具：十字、一字、電動起子、編碼器、推桿馬達、功率板 處理單位：工程部
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type: message
mtype: text
mtext: [已派工] #157 現場維修日期：8/6 派工車號：AAA-3259 @彭祥維
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mid: 520244196234494108
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mtext:
【IVM設備】 【竹南新群聯店-TM7】
系統警告通知：2024年08月06日 12時43分04秒 竹南新群聯店-TM7竹南新群聯店-TM7販賣機的「左櫃，可能因商品卡貨，造成無法繼續銷售請店鋪派人前往排除」

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mtype: text
mtext: [完成] #155 到場時間：12:00 離場時間：12:15 故障狀況回報：右櫃溫度異常 維修作業：溫控線故障，更換溫控線 更換零件：溫控線x1
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type: message
mtype: text
mtext: [待派工] #158 故障問題：商品未取出，導致雲梯被擠壓出 需帶工具：秤重線、十字、一字、束帶、剪刀、膠帶 處理單位：工程部
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type: message
mtype: text
mtext: [已派工] #158 現場維修日期：8/6 派工車號：9073-L3 @陳昱安
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type: message
mtype: text
mtext: [完成] #156 到場時間：8/6 1330 離場時間：8/6 1420 故障狀況回報：右櫃升降馬達編碼器異常 維修作業：更換升降馬達編碼器 更換零件：編碼器x1
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type: message
mtype: text
mtext: [完成] #158 到場時間：14:30 離場時間：15:00 故障狀況回報：左櫃升降梯異常 維修作業：重新安裝升降梯、調整升降梯水平、出貨測試 更換零件：
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type: message
mtype: text
mtext: [完成] #157 到場時間：8/6 1710 離場時間：8/6 1800 故障狀況回報：卡貨 升降馬達軸心桿磨到攝影機、網路斷線 維修作業：調整攝影機高度、恢復網路、出貨測試
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syn:
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type: message
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mtext: ［新建立］ 卡貨處理導致人員受傷請協助調影片-新豐火車頭-TM3 @黃糜鹿
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type: message
mtype: text
mtext: ［新建立］ 卡貨處理導致人員受傷請協助調影片：新豐火車頭店-TM3 @黃糜鹿
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mtype: text
mtext: [已派工] #159 現場維修日期：8/6 派工車號：AAA-3259 @彭祥維
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group_id: C338c174c8ca20dd7ff7651b8b8a247cb
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type: message
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mtext:
[完成] #159
到場時間：8/6 1920
離場時間：8/6 2130
故障狀況回報：卡貨 
維修作業：加裝小擋板防止履帶上的寶特瓶直直落下而卡在履帶跟玻璃門中間、出貨測試
補充：建議兩側履帶盡量擺矮的寶特瓶

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type: message
mtype: text
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mtext:
[完成] #159
到場時間：8/6 1920
離場時間：8/6 2130
故障狀況回報：卡貨 
維修作業：現場調閱監視器畫面、兩側加裝小擋板防止履帶上的寶特瓶直直落下而卡在履帶跟玻璃門中間、出貨測試
補充：建議兩側履帶盡量擺矮的寶特瓶

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type: message
mtype: text
mid: 520365668731453921
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
mtext:
【IVM設備】 【平鎮上海店-TM9】
出貨失敗通知：2024年08月07日 09時12分54秒 平鎮上海店-TM9平鎮上海店-TM9販賣機的「純喫茶檸檬紅茶」商品出貨失敗，0櫃，貨道E7，秒數17請前往檢查

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type: message
mtype: text
mtext: [待派工] #160 故障問題：出貨失敗 需帶工具：十字、一字、電動起子、WD-40 處理單位：工程部
mid: 520365855663194193
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type: message
mtype: text
mtext: [已派工] #160 現場維修日期：8/7 派工車號：AAA-3259 @彭祥維
mid: 520365946058834226
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
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mentionees: U5d8fd4cca8b9c38977901b06cbf403aa
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type: message
mtype: text
mid: 520408044052938853
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: U3ebff1e3e48d46219059effdf19a926f
mtext:
目前可更新的app已經都更新完成，無法更新的有三種狀況
1.網路跑不動
竹東工研TM4
基隆長樂8F TM3
新埔廣和TM3

2.AIO遠端連得進去，但無法操控，APP已經下載完成
中賓TM7
竹南中華TM3
南茂竹科TM5
桃園宏達電TM4
高雄飛翔TM3
湖口力成TM5
湖口三陽TM3
新格致TM3
新莊北醫TM5

3.目前遠端無法連線
安定緯穎TM4 已請店鋪幫忙
壽豐東湖TM4 暑假關機
壽豐東湖TM5 暑假關機
南茂竹北TM4 已請店鋪幫忙
沙鹿靜宜TM4 暑假關機
沙鹿靜宜TM5 暑假關機


type: message
mtype: text
mtext: 【IVM設備】 familymart 竹北金博店-TM4 💓心跳異常 已延遲9小時9分鐘 https://hotspot.transtep.com/r/dh/493
mid: 520411003905901000
src_type: group
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type: message
mtype: text
mtext: [新建立] 心跳異常：竹北金博店-TM4
mid: 520411211003593244
src_type: group
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type: message
mtype: text
mtext: ［新建立］ 今日多筆異常：新豐火車頭店-TM4 @黃糜鹿
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type: message
mtype: text
mtext: [待派工] #162 故障問題：出貨失敗 需帶工具：光電開關、推桿馬達 處理單位：工程部
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mtext: [已派工] #162 現場維修日期：8/7 派工車號：AAA-3259
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mtext: [已派工] #162 現場維修日期：8/7 派工車號：AAA-3259 @彭祥維
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type: message
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mtext: [待派工] #161 故障問題：網路斷線 需帶工具：鍵盤 處理單位：工程部
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mtext: [已派工] #161 現場維修日期：8/7 派工車號：AAA-3259 @彭祥維
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mtext: [完成] #160 到場時間：8/7 0940 離場時間：8/7 1050 故障狀況回報：取貨口門鎖異常 維修作業：調整取貨口門鎖、出貨測試
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[完成] #162
到場時間：8/7 1800
離場時間：8/7 1910
故障狀況回報：右櫃升降微動開關感應不良、推桿馬達異常、貨道螺旋掉落
維修作業：調整y-軸感應位置、更換推桿馬達、裝回貨道螺旋、出貨測試

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mtext: [完成] #161 到場時間：8/7 2000 離場時間：8/7 2040 故障狀況回報：網路斷線 維修作業：測試網路、通報富士通檢查網路後為現場場域方的有線網路異常造成、待場域方查修.
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mtext: [完成] #112 到場時間：8/8 1000 離場時間：8/8 1030 故障狀況回報：貨道標籤缺少 維修作業：補滿各貨道號碼牌標籤
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type: message
mtype: text
mtext: #154
mid: 520679037580870114
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type: message
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mtext: [新建立] 出貨失敗：外埔長生店-TM3
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mtext: [新建立] 出貨失敗：土城虎躍店-TM4
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mtext: [新建立] 出貨失敗：湖口力成店-TM5
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mtext:
@黃糜鹿 稍早店鋪協助將貨道復位後，有測試交易一筆，但還是出貨失敗，是因為沒有清除機台故障訊號，後續從後台ＭＱ「清除機台故障」按鈕就可以順利清除了（不用特別開關機）

如果沒有清除，錯誤訊息會一直保留，下次出貨機器就會回復忙碌中導致出貨失敗～

目前信義的機台都正常摟，這個訊息也同步給你們知道！


type: message
mtype: text
mtext: [待派工] #165 故障問題：秤重異常 需帶工具：秤重線、秤重板 處理單位：工程部
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type: message
mtype: text
mtext: [待派工] #164 故障問題：出貨異常 需帶工具：升降電機編碼器 處理單位：工程部
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src_type: group
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type: message
mtype: text
mtext: [待派工] #163 故障問題：出貨異常 需帶工具：螺旋軸、單馬達 處理單位：東誼
mid: 520707192417157538
src_type: group
group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
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type: message
mtype: text
mtext: [已派工] #165 現場維修日期：0809 派工車號：AAA-3259 @彭祥維
mid: 520707334704726131
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group_id: C338c174c8ca20dd7ff7651b8b8a247cb
sender_id: Uf7d0755155b20aeae8f5868e0558f472
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type: message
mtype: text
mtext: [已派工] #164 現場維修日期：0809 派工車號：AAA-3259 @彭祥維
mid: 520707368661549141
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group_id: C338c174c8ca20dd7ff7651b8b8a247cb
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type: message
mtype: text
mtext: [完成] #163 到場時間：8/9 10:40 離場時間：8/9 12:15 故障狀況回報：螺旋軸檢查 維修作業：出貨測試&監視器網路重連 更換零件：無
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type: message
mtype: text
mtext: [新建立] 0E4螺旋軸斷：安定緯穎店-TM4
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type: message
mtype: text
mtext: [待派工] #166 故障問題：0E4螺旋軸斷 需帶工具：螺旋軸、單馬達 處理單位：東誼 @阿粲
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type: message
mtype: text
mtext: [完成] #164 到場時間：8/9 1000 離場時間：8/9 1100 故障狀況回報：升降馬達異常 維修作業：更換升降馬達編碼器X1、取貨口機件調整、出貨測試
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type: message
mtype: text
mtext: [完成] #165 到場時間：8/9 1610 離場時間：8/9 1700 故障狀況回報：秤重線異常 維修作業：更換秤重線、出貨測試
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type: message
mtype: text
mtext: ［新建立］ 掃描機usb脫落：外埔長生店-TM3 @黃糜鹿
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type: message
mtype: text
mtext: [已派工] #167 現場維修日期：8/11 派工車號：9073-M3 @羽祥
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group_id: C338c174c8ca20dd7ff7651b8b8a247cb
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type: message
mtype: text
mtext: [完成] #167 到場時間：8/11 1235 離場時間：8/11 1245 故障狀況回報：條碼槍USB脫落 維修作業：線上教學 排除
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mtype: text
mtext: [完成] #166 到場時間：8/9 14:00 離場時間：8/9 14:10 故障狀況回報：左櫃0E4螺旋盤斷裂 維修作業：更換左櫃E4螺旋盤 ，測試正常 更換零件：螺旋盤X1
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type: message
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mtext: [新建立] 左櫃防盜板掉漆：新豐火車頭店-TM3
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mtext: [新建立] 網路斷線：新格致店-TM3
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mtext: [完成] #168 到場時間：13:10 離場時間：13:20 故障狀況回報：左櫃防盜板掉漆 維修作業：更換防盜板、出貨測試 更換零件：左櫃防盜板x1
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type: message
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mtext: [完成] #169 到場時間：16:00 離場時間：16:30 故障狀況回報：網路斷線 維修作業： 1.重啟防火牆、更新全家app v28 2.調整左櫃C層高度 更換零件：
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type: message
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mtext: [新建立] 出貨失敗通知：桃園宏達電店-TM4
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type: message
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mtext: [待派工] #170 故障問題：秤重異常 需帶工具：秤重板 處理單位：工程部
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type: message
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mtext: [已派工] #170 現場維修日期：8/14 派工車號：BUW-1502 @陳昱安
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type: message
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mtext: [新建立] 漏水通知：平鎮上海店-TM10
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mtext: [待派工] #171 故障問題：漏水 需帶工具：氣密膠條 處理單位：工程部
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type: message
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mtext: [已派工] #171 現場維修日期：8/13 派工車號：AAA-3259 @彭祥維
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mtext: [新建立] 螺旋脫落：新莊北醫店-TM5
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mtext: [待派工] #172 故障問題：螺旋脫落 需帶工具：螺旋軸 處理單位：工程部
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mtext: [已派工] #172 現場維修日期：8/13 派工車號：9073-L3 @陳昱安
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mtext: [新建立] 售空：【新北板橋】亞東紀念醫院2：南棟B1［美食廚房(冷凍微波1)］
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mtext: [新建立] 售空：【新北板橋】亞東紀念醫院2：南棟B1［美食廚房(冷凍微波1)］
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mtext: [新建立] 售空：【新北板橋】亞東紀念醫院2：南棟B1［美食廚房(冷凍微波1)］
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mtext: [新建立] 售空：【新北板橋】亞東紀念醫院2：南棟B1［美食廚房(冷凍微波1)］
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mtext: [新建立] 售空：【新北板橋】亞東紀念醫院2：南棟B1［美食廚房(冷凍微波1)］
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mtext: [新建立] 系統自檢：新竹啟碁店-TM3
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mtext: [待派工] #173 故障問題：系統自檢 需帶工具：秤重線、秤重板 處理單位：工程部
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mtext: [已派工] #174 現場維修日期：8/14 派工車號：7907-M3 @陳昱安
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mtext:
@黃糜鹿 稍早電話中提到的嘉義運補教學

方便約 明天下午14:30 嗎？

到時候新的 Lalamove 配合司機會先去拿完貨過去nw 嘉義點位

再請阿燦協助運補教學，需要做
1. 機台基礎的介紹
2. 補貨上架及設定教學
3. 補貨須留意事項提醒


type: message
mtype: text
mtext: [新建立] 螢幕卡在維護畫面，完全不會跳轉營運畫面也無法解鎖：【新北板橋】亞東科大：誠勤大樓-1F［中吉冷凍微波］ @Arthur (沈修羽_龍雲數位)
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type: message
mtype: text
mtext: @Niel😎 [新建立] 幫我加上上面這個試試
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type: message
mtype: text
mtext: [新建立] 多個貨道無法解鎖：【新北板橋】亞東醫院：南棟-B1［中吉冷藏微波］ @黃糜鹿
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type: message
mtype: text
mtext: [新建立] 多個貨道無法解鎖：【台北內湖】三總內湖：西病房大樓［中吉冷凍微波］ @黃糜鹿
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ret:
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type: message
mtype: text
mtext: [新建立] 系統無法跳轉運補畫面且螢幕呈現亂碼狀態，已停業三個月，需派員到場：【新北板橋】亞東醫院：南棟-10F［中吉冷凍微波］ @黃糜鹿
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type: message
mtype: text
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mtext:
@阿粲 禮拜五下午 1:30 再請協助嘉義 NW 的運補教學了，有任何問題可以隨時聯絡我

🌟需要做
1. 機台基礎的介紹
2. 補貨上架及設定教學
3. 補貨須留意事項提醒

地點：600嘉義市西區興業西路121號
Lala 補貨員：張先生 0973111592


type: message
mtype: text
mtext: [完成] #177 到場時間：8/14 1400 離場時間：8/14 1430 故障狀況回報：貨道解鎖 維修作業：貨道解鎖 更換零件：無
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ret:
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mtext: [新建立] 多個貨道無法解鎖：【新北板橋】亞東醫院：南棟-B1［中吉冷凍微波］ @黃糜鹿
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type: message
mtype: text
mid: 521413211137507585
src_type: group
group_id: C83a55759fd7d810adcad53639b376cd3
sender_id: U8180fba0f18b9439ca00f06183475d3f
mtext:
【補貨注意事項】

匯整幾點提醒事項，上次補貨有發現幾個需要改善留意的地方，未來補貨都要再留意以下事項喔！

1. 貨道有效期限設錯（請以該貨道最靠近的效期來設定）

2. 確認螺旋每一格都有放到，之前有發現螺旋中間漏擺一格（這個會導致出貨失敗，請特別留意！）

3. 商品正面要正對消費者

4. 輸入庫存跟實際架上庫存不符

5. 履帶補貨時，如果無法全補滿，商品要放到最前面，較美觀

6. 餅乾包裝的鋸齒邊緣請向櫥窗端折，避免螺旋壓到卡貨


type: message
mtype: text
mtext: [完成] #179 到場時間：8/14 14:00 離場時間：8/14 14:50 故障狀況回報：貨道解鎖 維修作業：貨道解鎖 更換零件：無
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ret:
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type: message
mtype: text
mtext: [完成] #176 到場時間：8/14 14:00 離場時間：8/14 14:20 故障狀況回報：冷藏微波機無服務 維修作業：無服務 更換零件：無
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src_type: group
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sender_id: Uf7d0755155b20aeae8f5868e0558f472
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type: message
mtype: text
mtext: [待派工] #178 故障問題：現場檢測、螢幕亂碼 需帶工具：主機 處理單位：工程部 @Arthur (沈修羽_龍雲數位)
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sender_id: Uf7d0755155b20aeae8f5868e0558f472
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syn:
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ret:
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type: message
mtype: text
mtext: [完成] #175 到場時間：8/14 15:00 離場時間：8/14 15:38 故障狀況回報：螢幕卡在維護畫面，完全不會跳轉營運畫面也無法解鎖 維修作業：遠端切換正常 更換零件：無
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ret:
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type: message
mtype: text
mtext: [新建立] 連兩日卡貨及出貨失敗(今日11點定保)：二林矽品店-TM3 @黃糜鹿
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ret:
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type: message
mtype: text
mtext: [新建立] 售空：【新北板橋】亞東紀念醫院2：南棟B1［美食廚房(冷凍微波1)］
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ret:
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type: message
mtype: text
mtext: [待確認] #181
mid: 521431264898318834
src_type: group
group_id: C3d63fa26c41a18f5915c0b8ee8496553
sender_id: U27d5aec4cdafec493ecec9fbd6003459
ret: [{"exit":"0","out":null,"reply":[{"text":"收到胡崇賢[待確認]工單#181","type":"text"}]}]
syn:
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type: message
mtype: text
mtext: [待確認] #181 請確認報價 @我
mid: 521431336855011447
src_type: group
group_id: C3d63fa26c41a18f5915c0b8ee8496553
sender_id: U27d5aec4cdafec493ecec9fbd6003459
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ret:
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type: message
mtype: text
mtext: [待派工] #181 已確認報價 @我
mid: 521431824099704834
src_type: group
group_id: C3d63fa26c41a18f5915c0b8ee8496553
sender_id: U27d5aec4cdafec493ecec9fbd6003459
syn:
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ret:
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type: message
mtype: text
mid: 521436052209271043
src_type: group
group_id: Ccd427a76a97aa2ebdb6485418eb2017e
sender_id: U7e9d89591df02e5d2faaece314fac232
mtext:
這個部分我說明一下，工控電腦不會是像零件一樣備著等，而是確定需要時再採購進來

所以以你們說的這個情況，會變成，第一次我們去檢修不會有工控可以帶著，跟你們收派工費，檢修完，你們確定要採購工控，那我們再去一次，就要再收一次派工費

這個部分可能你們再斟酌一下


type: message
mtype: text
mid: 521443462504776100
src_type: group
group_id: Ccd427a76a97aa2ebdb6485418eb2017e
sender_id: U7e9d89591df02e5d2faaece314fac232
mtext:
應該是說，以目前狀況來說，我們這邊依經驗判斷就是主機掛了

當然，如果去到現場發現不是，那當然就不會換主機

還有就是，就算有換，那換下來的壞品你們可以決定你們要留，還是我們自行處理掉，不會有那種沒換還收錢的情況


type: message
mtype: text
mtext: [新建立] 售空：【新北板橋】亞東紀念醫院2：南棟B1［美食廚房(冷凍微波1)］
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src_type: group
group_id: C3d63fa26c41a18f5915c0b8ee8496553
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syn:
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ret:
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type: message
mtype: text
mtext: [待確認] #181 請確認報價 @我
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mtext: [待派工] #181 請確認報價 @我
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mtext: [待確認] #181 請確認報價 @我
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mtext: [維修中] #181 請確認報價 @我
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mtext: [待派工] #180 故障問題：出貨失敗 需帶工具：編碼器、微動開關 處理單位：嘉科
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mtext: [已派工] #180 現場維修日期：8/16 派工車號：無
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type: message
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mtext: [新建立] 螺旋軸斷：大雅矽品店-TM10
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mtext: [待派工] #181 故障問題：螺旋軸斷 需帶工具：螺旋軸、單馬達 處理單位：嘉科
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type: message
mtype: text
mtext: [已派工] #181 現場維修日期：8/16 派工車號：無
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mtext:
[新建立]
一開機後場域會跳電，場域方於6/20更換新的無融絲開關，滙聚也更換新的電源供應器交叉測試，但還是一開機就會跳電，已停業兩個月，需派員到場，並告知日期協調場域電工人員在場：【台北士林】台北表藝：側門廣場門口-1F［中吉側取冷凍］
@黃糜鹿 

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mtext: #180
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type: message
mtype: text
mtext: #178 @黃糜鹿 報價單滙聚於8/15確認回簽(如下) 請協助後續作業進行
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type: message
mtype: text
mtext: [已派工] #178 現場維修日期：8/19 派工車號：AAA-3259 @彭祥維
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type: message
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mtext: [完成] #171 到場時間：8/13 1930 離場時間：8/13 2000 故障狀況回報：查詢漏水 維修作業：檢查機台無漏水、檢查氣密補強氣密
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mtext: [新建立] 出貨失敗通知：蘇澳國道店-TM5
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